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BEST WESTERN Belize Biltmore Plaza Hotel

3.0 of 5
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Mile 3, Phillip Goldson Highway | PO Box 959, Belize City, Belize
BEST WESTERN Belize Biltmore Plaza Hotel
Best prices for: 1 room 1 guest
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Ranked #2 of 9 Hotels in Belize City
A recent review
5 of 5 stars reviewed 4 days ago
Dian B Phoenix, Arizona
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291 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Phoenix, Arizona
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We ended up here as a second resort, but was very happy things turned out as they did. Nice large room, the most soft and plush beds we experienced throughout Belize, nice pool and poolside bar, pretty decent fitness center. Enjoyed a super comfy place to wrap up our 8 days in Belize before jumping on plane the next day.... More 

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW via mobile

Our experience at this hotel was less then pleasant. The first impression we got when walking up to the front desk was the receptionist on the phone with someone and hardly greeting or Acknowledging us. After she'd handed us our room keys without any further explanation other then pointing at the room number written on the Welkom card and pointing... More 

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Travelers are raving about these Belize City hotels

Phoenix, Arizona
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is our last night in Belize after 17 days. We thought It would be a good idea to get closer to the airport for our 3PM flight. It's a Wednesday in the rainy season. Absolutely NOTHING going on in the city tonight. We wanted to party for our last night. Nope. We ate a late dinner at the hotel... More 

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A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

This was a great Americanized hotel with a great pool, workout room, buffet style breakfast and very comfortable rooms. The beds were extremely comfortable with a flat screen television, desk, table for eating, vanity style sink. The shower was a bit outdated but it did the trick. The only issue was that there was a small roach upon entering the... More 

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Maria R, Guest Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review

Dear Guest, Thank you very much for the feedback. Greatly appreciate it. We are very happy that you enjoyed your stay with us and hope to see you again. Best Regards Maria More 

Chatsworth, Georgia
Level Contributor
63 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 1 week ago

It was hard after being spoiled at Hopkins Village to get into things at the Best Western. Some of the staff were really nice where others were down right rude. The room was okay the bed was to die for. That i give a huge thumbs up. The restaurant food was yuck. I would eat elsewhere.

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Maria R, Public Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review

Hi Jean, We apologize for not being able to meet your expectations, We are a hotel committed to guest satisfaction and when we see comments like yours it help us to work much harder in achieving our goal. Thank you for your comment, this will be forward to our chef so action could be taken to improve. Hope to see... More 

Springboro, Ohio
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Our tour group of adults and students stayed at the Biltmore for two nights in mid-June. Overall, our experience was a good one. The hotel was nice and the staff was very friendly. I would stay here again, as driving around, it was apparent there weren't very many hotel choices in Belize City. The only thing to keep in mind... More 

Was this review helpful? Yes
Maria R, Public Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review

Dear Guest, We are delighted to know you enjoy your stay with us, thank you for your feedback and comments during your stay with us. These are very important to us. Please take note that our AC are service every 3 months, but we appreciate your comment. Thank you once again and will be looking forward in accommodating you once... More 

Calgary
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed in the Belize Biltmore prior to heading to Half Moon Caye with Island Expeditions. Our room was good and the staff were friendly and courteous. The pool and was beautiful and just what we needed after a long couple of days flying.

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Maria R, Guest Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review

Hi Kerrie, Greetings from Beautiful Belize! Hi Kerrie On behalf of Best Western Belize Biltmore Plaza, I would like to thank you for reviewing our property. I am delighted to know that we have exceeded your expectations. Our Mission at BEST WESTERN Belize Biltmore Plaza is achieving guest satisfaction to the point the we exceed all expectations through team work... More 

Belize
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed here for two nights since i was in Belize City for business. The Front Desk ladies that attended to me were very courteous and friendly. They checked me in very promptly and had smiles on their faces while doing so. During my first night, I messed around with the settings on my Air conditioner and could not get... More 

Was this review helpful? Yes 1
Maria R, Guest Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review

Hi Taryn, You are always welcome to stay with us, we are delighted that your stay with us was a wonderful experience. Our staff is is one of the many reasons our guests come back and stay with us. Thank you for your comments and feedback they are appreciated. Looking forward in accommodating you once again Have a wonderful day... More 

Arlington, Texas
Level Contributor
177 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just looking around at the possibilities of a place to stay when you arrive in Belize City could make one a little uneasy. Do away with that concern and stay here. Is it as secure and clean as a Best Western say perhaps in the states? Certainly not, but you are not in the states so what are you expecting?... More 

Was this review helpful? Yes 1
Maria R, Guest Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review

Dear Guest, Greetings from BEST WESTERN Belize Biltmore Plaza Hotel We would like to thank you for all your feedback during your recent stay with us, each one of them are very important. We are happy to know that you enjoy your stay. I am looking forward in accommodating you once again in the near future Best Regards Maria More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Best Western Biltmore has been my choice of stay whenever I'm in beautiful Belize. The staff consistently deliver excellent service especially at the front desk and restaurant. The GM Ted is very helpful and friendly. The rooms are always clean and well-serviced! It is always a blessing staying there. I'm looking forward to my next visit. I highly recommend this... More 

Was this review helpful? Yes
Maria R, Guest Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review

Hi Peter, Glad to hear you enjoy your stay with us, Our aim is to provide 100% guest satisfaction. Staff and Management are always delighted that our guest satisfaction are meet. Thank you for your feedback and will be looking forward in serving your once again. Have a blessed day... Regards Maria More 

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