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All 10 Belize City hotels

BEST WESTERN Belize Biltmore Plaza Hotel

3.0 of 5
Mile 3, Phillip Goldson Highway | PO Box 959, Belize City, Belize
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BEST WESTERN Belize Biltmore Plaza Hotel
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56%
Ranked #5 of 10 hotels in Belize City
Most recent review
4 of 5 stars Reviewed June 13, 2013
Lydia G Jacksonville, Florida, United States
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142 reviews from our community

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Jacksonville, Florida, United States
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 13, 2013 NEW

My husband and I had a very nice stay at this hotel. The U.S. military was there and it made me feel all that much more safe. The hotel has great security as they constantly were walking around and keeping an eye on the place. The food was great! Loved their breakfast! They gym is very good too. I loved... More

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See 4 more reviews by Lydia G for Belize City
Asheville, NC
Top Contributor
120 reviews 120 reviews
33 hotel reviews
Reviews in 43 cities Reviews in 43 cities
127 helpful votes 127 helpful votes
3 of 5 stars Reviewed June 10, 2013

When we stayed at the BW Belize Biltmore Plaza in late April 2013, it was busy ... with U.S. Air Force troops. Apparently they were overnighting in Belize City en route to some mission or other in Belize. The Armed Forces folks were polite and friendly, and we felt very safe, but they did fill up all but the most... More

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manager05, Guest Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review
June 12, 2013

Thank you for your feedback about your recent stay at the Biltmore Plaza Hotel. We are happy to know that you enjoyed your stay with us. Please know that we are constantly upgrading our rooms and we are 80% of completion of our rooms, public areas and restaurant. We hope that you consider letting us be your hosts once again. More

Boise, Idaho
Senior Contributor
34 reviews 34 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed June 9, 2013

Relative to hotels worldwide, this hotel is only a 3 (out of 5) rating. But don't let that turn you away, because relative to Belize City hotels, this property is a very good option -- trustworthy, reliable, clean, safe, and contains all the standard amenities expected in hotels in the US and Canada. This is an especially good option for... More

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manager05, Guest Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review
June 12, 2013

Thank you for your feedback on your recent stay at the Best Western Belize Biltmore Plaza Hotel. We are concerned about the comments of food quality and price, we hope to improve in this area as we are in the process of getting new menus and reviewing the current prices. With regards to the room rate, please know that our... More

Charlotte Amalie, null, United States
Top Contributor
50 reviews 50 reviews
14 hotel reviews
Reviews in 32 cities Reviews in 32 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 2, 2013

The Biltmore Plaza is a nice hotel not far from the airport. In Belize, like other central American countries; it is important to be safe at all times. For well traveled guests who have common sense when it comes to traveling; the Biltmore can't be beat! I would stay here again.

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manager05, Guest Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review
June 10, 2013

Thank you so much!! I am so pleased that you enjoy your stay with us here at the Biltmore. We hope that you travel to Belize again soon and be sure to let us us know when you're coming so we can reserve your favourite room for you...... More

Philadelphia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 22, 2013

I stayed here two nights as part of a tour group. The hotel is handy to the airport, and the swimming pool is pleasant. My room was clean. But there were other problems. The food at dinner was barely acceptable. A singer with a microphone was so loud that no one was able to talk. Breakfast was a bit better.... More

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manager05, Guest Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review
May 29, 2013

Thank you for taking the time to tell us about your unfortunate experience with us. I regret that our chef did not satisfy your taste buds, as he aims for our customer satisfaction at all time. With regards to the safety deposit box fee; it’s a required deposit that in the event the key is lost or is not return... More

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3 of 5 stars Reviewed May 16, 2013

The hotel was just ok. We were advised NOT to go out walking as the neighborhood was dangerous. We were with a group and the hotel was chosen for its proximity to the airport (15 min). There are no beaches here and this part of town is not approaching anything like quaint. The food was adequate and the beds good.... More

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manager05, Guest Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review
May 22, 2013

Thanks for your review of your recent stay at the Biltmore. I’d like to apologize for the unfortunate maintenance and housekeeping issues that resulted in not meeting your expectation and sorry we had no alternate accommodation available to offer since we were fully booked. Please know that your concerns have been forwarded to both the maintenance and housekeeping manager to... More

Detroit, Michigan
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 12, 2013

I stayed in this hotel for two weeks while helping construct some schools in the area. Everything far exceeded my expectations. Rooms were very clean and cleaned well everyday by staff. Food served at the restaurant is very good. It has a gift shop which is perfect for those little souvenirs you need to grab before heading home. Everything is... More

Was this review helpful? Yes 1
manager05, Guest Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review
May 13, 2013

Thank you for your review and for sharing your experience with others. We are happy to hear that you have had a pleasant stay, and had enjoyed our food, our Executive Chef and cooks aim to satisfy your taste buds at every given opportunity. On behalf of all of us here at the Biltmore Plaza Hotel it was a pleasure... More

Edmonton, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 7, 2013

This was the hotel chosen by our tour operator and it was a good choice. Handy location to the airport and nice ammenities. The pool side bar was fun although a bit understaffed during peak periods. The real gem of this hotel though is the Taxi service that operates from the hotel. The Reyes brothers are amazing people and made... More

Was this review helpful? Yes 1
See 4 more reviews by MicMud for Belize City
manager05, Guest Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review
May 13, 2013

Thanks for your review on your recent stay at the Best Western Belize Biltmore Plaza Hotel. With regard to your report of the taxi service, yes the Reyes Brother’s are very nice and I want to assure you that we will investigate this fully as we take the safety of our guests very seriously. This matter was forwarded to the... More

NV
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 30, 2013

Located in Belize City on a main road from the airport. Even though room was on the outside ( vs on the inside court yard / pool) facing the street it was quiet, recently renovated although the A/C still needed work. Restaurant service / food was okay although the selection limited. In general the staff helpful and friendly. Was okay... More

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manager05, Guest Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review
May 5, 2013

Thank you for your feedback regarding your recent stay with us at the Biltmore Plaza Hotel. We are happy to know that you found our staff to be friendly and helpful. We do our best to provide a clean facility for all our guests to enjoy while they are with us and we continue to work on improving and upgrading... More

New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 24, 2013

On the very first morning of my stay, I went down to the dining room for breakfast, and after about 30 mins, I returned to my room to find the wardrobe doors open and my bags had been rifled through. Thankfully, I had taken all of my valuables with me to breakfast and nothing was taken. But that wasn't the... More

Was this review helpful? Yes 1
manager05, Guest Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review
April 26, 2013

Dear Valued Guest, Greeting from the Best Western Belize Biltmore Plaza Hotel. We write to you with regards to your complaint about your recent stay with us. Here at the Biltmore our guest satisfaction is our number one priority and all feedbacks, concerns and comments that we receive are taken very seriously. As we discussed prior to your departure from... More

 
 
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Additional Information about BEST WESTERN Belize Biltmore Plaza Hotel

Also Known As:
Best Western Belize City
Belize City Best Western
BEST WESTERN Belize Biltmore Plaza Hotel Belize City
Address: Mile 3, Phillip Goldson Highway | PO Box 959, Belize City, Belize
Region: Belize > Belize District > Belize City
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Belize City
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Belize Biltmore Plaza, situated literally minutes from the Caribbean Sea, the choices for incredible adventures are many. A day of fishing, snorkeling or scuba diving is just a short boat ride away; after which, your "home away from home" awaits you. A beautifully appointed room, a wonderful dinner, a stop in our bar for a relaxing nightcap and "swapping stories of the day’s adventures with others" is a wonderful way to end your day. ... more   less 
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