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BEST WESTERN Belize Biltmore Plaza Hotel

3.0 of 5 Mile 3, Phillip Goldson Highway | PO Box 959, Belize City, Belize
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BEST WESTERN Belize Biltmore Plaza Hotel
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BEST WESTERN Belize Biltmore Plaza Hotel
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248 reviews from our community

Traveler rating
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    70
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Odessa, Texas
Top Contributor
95 reviews 95 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars NEW

The Best western in Belize city is not a bad choice to stay if you're visiting Belize. We ate at the restaurant there and it was not bad either just a little expensive considering the food but overall it was ok. It's located on the entrance of Belize city around a 10 minute drive to downtown. I recommend you to... More 

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MounirBouchaibi, General Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review

Dear Adrian, Thank you very much for the feedback. Greatly appreciate it. Adrian, we are very happy that you enjoyed your stay with us and hope to see you again. Best Regards Ted Tejada GM More 

oxford
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for three nights in feb 2015 ,it was clean ,friendly,secure with large rooms ,very comfortable beds and a lovely pool area with bar. They recycling and saving energy which is always good and we would certainly recommend this hotel to anyone visiting Belize city.

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MounirBouchaibi, General Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review

Dear Pancho, Thank you for your feedback. Greatly appreciate it. Pancho, we are committed to the environment and in recycling we are helping protect for our future kids and family. Our housekeeping prides in having very high scores in cleanliness for the benefits of all our guests. Pancho thank you for staying with us and hope to see you again.... More 

Vancouver, Canada
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel has what you need to regroup after a long flight or a jungle trek. After a problem with a bad chemical smell in our room (104) we were moved and it was much better. They were very accommodating. Wifi pretty good, warm shower, it takes a awhile for the water to get to you, so be patient. Comfy... More 

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MounirBouchaibi, General Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review

Dear Guest, Thank you for your helpful feedback. We are very happy that you enjoyed our hotel. Last year we upgraded our beds to beautyrest and it has made a world of difference. Sorry about your restaurant experience and please note that our chef has made vast improvements after hearing from you. Once again thank you for the opportunity and... More 

Newcastle upon Tyne, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely rooms with everything you need. Very comfy beds, big TV, coffee machine, lovely bathroom etc. Pool area is great and the pool bar is really nice but closes too early. The other bar is a bit dingy but staff very friendly. Restaurant is OK but pricey. Overall the hotel is very nice but probably about 30% more expensive than... More 

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MounirBouchaibi, General Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review

Dear Sarah, Thank you very much for your feedback. Sarah, we are happy that you enjoyed your staff. We will definitely review the hours of the pool and see if we can open longer during the summer. Once again thank you and looking forward to seeing you again. Best Regards Ted Tejada GM More 

Indianola, Iowa
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 1 week ago

There is no restaurant in the proximity besides the Hotel's which is awful. I ordered nachos to my room waited 30 minutes and they arrived cold without the toppings in the menu's description. It took me an additional hour to sort the issue and was starving by the time they provided me with the correct nachos. After the long wait... More 

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MounirBouchaibi, General Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review

Dear Guest, Thank you very much for your feedback. I did check on the Nachos you had and the chef did confirm that there was an error in your order. Please accept our sincerely apology for the inconvenience during your stay. Hope you give us another opportunity to make it right. Please let me know when is your next visit... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

After a week of exploring Belize we spent a couple of nights here before our return home. Much appreciated was the comfortable bed and the clean, comfortable room. If nice hot showers are your thing, however, keep looking. Our shower didn't work very well - low water pressure and hard to maintain temperature.Other then that: -The pool area was very... More 

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MounirBouchaibi, General Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review

Dear Kimberly, Thank you very much for the awesome feedback. Kim, we are working on the water pressure and this week we have a professional plumber looking at the situation. We should have a solution shortly. We are very happy that you enjoyed the pool area and hope to see you soon. Best Regards Ted Tejada GM More 

Raleigh, North Carolina
2 reviews
4 of 5 stars Reviewed 3 weeks ago

I stayed here twice in the past few weeks. Nice rooms, comfy beds, AC works great. Nice pool and food at the restaurant was good. The only negative was some plumbing issue with the showers. On the 1st stay, the water pressure and temp was great; but on the 2nd visit something caused the temperature to shift rapidly back and... More 

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MounirBouchaibi, General Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review

Dear Matt, Thank you for doing the survey on trip advisor concerning your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.... More 

Crossville, Tennessee
1 review
2 of 5 stars Reviewed 3 weeks ago

This is a grand hotel but look out for price gouging! I inquired and was quoted $149 US for one room plus taxes. I requested two adjoining rooms and was told they are all occupied so we ended up with two rooms on opposite sides of the courtyard. 1 hour later my friend in our same party arrived and was... More 

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MounirBouchaibi, General Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review

Dear Gina, Thank you for sending us your feedback regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests... More 

Elizabethtown, Kentucky
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed with a university group traveling together. Got here in the afternoon after a long day of travel. The soft beds and crisp sheets were very welcoming. Rooms were clean and comfortable and the staff was very friendly. The grounds are gorgeous. The restaurant had tasty and affordable meals, with the breakfast buffet being the best.

Was this review helpful? Yes
MounirBouchaibi, General Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review

Dear Kay, Thank you very much for your feedback. Kay, we are very happy that you enjoyed your stay with us. We continue to work hard to exceed our guests expectations. Best Regards Ted Tejada Gm More 

Lake Arrowhead, California
Top Contributor
67 reviews 67 reviews
41 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

we were a little wary of this hotel after reading the reviews, but were pleasantly surprised. The hotel has a cheery, plantation style vibe in the lobby and while we had to wait to check in, the girls processed everyone as quickly as possible. Our room was larger than expected and provided everything we needed. Mostly, we wanted a hotel... More 

Was this review helpful? Yes
MounirBouchaibi, General Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review

Dear Alison, Thank you very much for the feedback. It is greatly appreciate. It is a pleasure to hear that you enjoyed our hotel. I will definately look into the time your breakfast took to get to your table. Please let us know when is your next visit so that we can assist you. Best Regards Ted Tejada Gm More 

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Additional Information about BEST WESTERN Belize Biltmore Plaza Hotel

Address: Mile 3, Phillip Goldson Highway | PO Box 959, Belize City, Belize
Phone Number:
Location: Belize > Belize District > Belize City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Belize Biltmore Plaza Hotel 3*
Number of rooms: 77
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Also Known As:
Best Western Belize City
Belize City Best Western
BEST WESTERN Belize Biltmore Plaza Hotel Belize City

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