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BEST WESTERN Belize Biltmore Plaza Hotel

3.0 of 5 Mile 3, Phillip Goldson Highway | PO Box 959, Belize City, Belize
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BEST WESTERN Belize Biltmore Plaza Hotel
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BEST WESTERN Belize Biltmore Plaza Hotel
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206 reviews from our community

Traveler rating
    33
    73
    58
    27
    15
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39
54
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34
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Ignacio, Belize
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 16, 2014

Stayed here while waiting for a friend to arrive and was very happy I did. Room was very clean and the restaurant and bar were nice and not to pricey. I go to Belize city often and will always stay here when I do.

Was this review helpful? Yes 1
Maria R, Public Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review

Dear Christopher, It's really delighted to know that you enjoyed your stay with us. Thank you for your comments and feedback. Feel free to stop by on your next visit to Belize Best Regards, Maria More

Las Vegas, Nevada
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 11, 2014

I read a post and I believe I stayed here at the same time RyeRye did and unfortunately I have to admit I had a different experience. I have a few things to comment on but will give the down and dirty version up front so you can dive into the details if you need more on the particular subject.... More

Was this review helpful? Yes 3
Maria R, Guest Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review

HI AJ, Thank you for all your comments and feedback on you stay with us. We are truly sorry for not being able to meet your expectations. Management will like to apologize on your laundry, your rewards point issue and all other issues you had encounter while you stayed with us. We are taking all this issues into consideration and... More

London, United Kingdom
Top Contributor
143 reviews 143 reviews
45 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed September 4, 2014 via mobile

Stayed here for 9 nights whilst on business in Belize. First impressions not great as on a highway and nothing else nearby at all. However reception staff very friendly on arrival and room sorted quickly. Bit surprised to find a few socks in the draw from previous occupant, but I binned them and no need to complain to desk. Room... More

Was this review helpful? Yes 2
Maria R, Guest Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review

Dear Huw, Management and staff are delighted that you had enjoyed your stay with us, we like to take this opportunity to thank you. We do apologize for the fact that there were socks still in the draw, at no time this should happened, we will look into this and assure this will not happened to any other guest. We... More

northern california
Top Contributor
118 reviews 118 reviews
39 hotel reviews
118 helpful votes 118 helpful votes
3 of 5 stars Reviewed August 18, 2014

Fairly basic, with clean rooms, decent pool. If you travel in Belize, you're likely to need to stop off at a hotel near here on the way in or out. Servicable option. Food ok, one other option directly across the street.

Was this review helpful? Yes 2
Maria R, Guest Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review

Dear Guest, Greetings from Belize Thank you for your feedback on you stay with us, Hope you had a wonderful time in Belize. Feel free to e-mail me at guestservices@belizebiltmore.com on your next trip to Belize, I will be more than happy to assist you. Regards Maria More

Salt Lake City, Utah
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 9, 2014

The mosquitoes at this hotel are horrendous. They attempt to spray the courtyard which they don't use the right chemicals so it just wakes up the mosquitoes, ready to feed on you. You can't go outside after 6 pm at this hotel. The maids leave your doors open for 45 minutes (don't understand why it takes 45 minutes to do... More

Was this review helpful? Yes 3
Maria R, Guest Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review

Dear Mr. Travis, Greetings from BEST WESTERN Belize Thank you for your comments on your recent stay with us, we apologize for not being able to meet your expectations. We are concern about the mosquito problem we have here in Belize, but like you are aware we live in a tropical country and being able to get rid of the... More

Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed July 30, 2014

I have stayed here before and loved it. Great pool. Great food. Clean rooms. Quiet. Reasonably priced. Which is why I chose to stay here again. This time unfortunately the room configuration we reserved (two queens for 4 people) wasn't available. So they offered us a "suite" room and moved our luggage in while we relaxed by the pool. When... More

Was this review helpful? Yes 2
Maria R, Guest Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review

Dear Guest, Thank you for your feedback and your comments during your stay with us. We appreciate each one of these comments. We would like to take this opportunity to apologize for all the inconveniences cause during your stay with us, at no point these issues should have taken place. I would like to apologize personally about the fact that... More

Belize City, Belize
Contributor
12 reviews 12 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 26, 2014

Had a quick stop in at the end of a tour in Belize....After being in the sun for a few days it was refreshing to see Micaela and Genevieve at the front desk say Welcome to the Biltmore Best Western!!!Nice room Great AC!! Great Food Great Pool!!!

Was this review helpful? Yes
Maria R, Public Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review

Dear Guest, It's a pleasure to know that we had meet your expectations, we will like to take this opportunity to thank you for sharing your stay with us and allowing us to service you. If you ever in Belize once again feel free to contact us and we will be delighted to accommodate you once again. Best Regards, Maria... More

North haven Connecticut
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 25, 2014

I cannot find one thing wrong with this hotel it is updated and very clean comfortable plush. The pool is clean and we'll lit. The room has great mattress clean and the staff is very friendly and happy the food is unbelievable. The entrance is very welcoming.....Price wise it is expensive but I was willing to pay because I wanted... More

Was this review helpful? Yes
Maria R, Guest Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review

Dear Mr. Frances, Thank you for your comments and your feedback on your stay with us, Management and staff are delight that all your expectation where meet during your stay with us. We are happy that your family enjoy our pool, room, food and most of all our friendly staff. We hope to see you once again in the near... More

Tucson, Arizona
1 review
5 of 5 stars Reviewed July 15, 2014

Second year in a row staying at the Biltmore Plaza for an extended period of time and I enjoyed every minute of it. Each member of the staff was extremely friendly and helpful....treat you like family. The rooms have been upgraded with new comfortable beds, air conditioners, decor and paint. The restaurant and bar provided lots of local cuisines without... More

Was this review helpful? Yes
Maria R, Guest Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review

Dear Guest, Its a pleasure to know that you have enjoyed your stay with us, we try in all ways possible to be able to meet your expectations. Thank you for your review we appreciate each one of your comments. Management and staff will be looking forward to host you once again in the near future. Have a wonderful day!... More

Montgomery, Alabama
Contributor
19 reviews 19 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 13, 2014

Stayed here for 2 days at end of 30 day Belizean excursion. The hotel is pretty well-maintained and well-appointed. The food is decent, but a bit costly for what you get. The staff is friendly and responsive. There was a quite a bit to respond to though. Though rooms were paid for in advance, it took close to an hour... More

Was this review helpful? Yes
Maria R, Guest Relations Manager at BEST WESTERN Belize Biltmore Plaza Hotel, responded to this review

Dear Guest, Dear Guest, Greetings from Belize Thank you for your comments, we are happy to know that you have enjoyed your stay with us and have meet your expectations. We look forward to be able to accommodate you once again in the near future. Best Regards, Maria R More

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Additional Information about BEST WESTERN Belize Biltmore Plaza Hotel

Address: Mile 3, Phillip Goldson Highway | PO Box 959, Belize City, Belize
Phone Number:
Location: Belize > Belize District > Belize City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Belize Biltmore Plaza Hotel 3*
Number of rooms: 77
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Also Known As:
Best Western Belize City
Belize City Best Western
BEST WESTERN Belize Biltmore Plaza Hotel Belize City

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