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Portofino

3.0 of 5 6 Miles North | PO Box 36, San Pedro, Ambergris Caye, Belize
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#21 of 56 Hotels in San Pedro
396 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
Portofino
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396 reviews from our community

Traveler rating
    283
    73
    21
    14
    5
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36
287
10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
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2 reviews
5 of 5 stars Reviewed 1 week ago

Great food and very friendly staff. They are very accommodating and helped us book tours when ours fell through due to the low season. Power went out one night for about 1 hour, our room was one of the few not on the backup-grid but the weather was so nice outside. The only down side with being this far north... More

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Roma
Contributor
14 reviews 14 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Portofino has a great ambient. The rooms are big and confortable. You can relax on the beach under the palms or close to the pool. The restaurant is very good, every day has fresh fish. I'm a diver so I've chosen the Portofino also for that reason. They have the dive shop in the resort , so you can go... More

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Royal Palm Beach, Florida
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

For some reason this resort is not always listed when you search hotels/resort on Amberguis Caye?, But My friend and I had a great time staylng there. After visiting the interior of Belize we wanted to kick back and relax. Portofino is the place. The first thing that caught my interest was the fact that the only way to get... More

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PortofinoBZ, Manager at Portofino, responded to this review

Thank you so much for your wonderful review. It is always great to hear positive feedback. We are very pleased to hear that you liked the location, staff and over all the quality of rooms and services. We would be happy to host your stay on your return to Belize; warmest regards until then. More

Northampton, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Visited August 2014. The greeting party with cool towels is a lovely touch. The rooms are all a very short walk from the beach and the bar. They are of a good standard but the air conditioning is only adequate. The choice of scented soaps is great. They also sell them to bring home. The bar staff are great and... More

Was this review helpful? Yes 1
PortofinoBZ, Manager at Portofino, responded to this review

Thank you so much for taking the time to write about your experience at Portofino. We continuously brainstorm to improve the quality and service at Portofino, we have several projects underway and due to the fact that Portofino is open all year round then we tackle projects one at a time and as for the restaurant we keep the prices... More

Isle of Man, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Credit for places, where credit is due. This is such a lovely small resort. The rooms are excellent. The beach is lovely. Mexico Rocks for snorkelling and swimming with sharks and stingrays is just a whisk away. The bar and resturant staff is friendly and helpful and possibly the best free WIFI I experienced on my trip to Mexico &... More

Was this review helpful? Yes 2
PortofinoBZ, Manager at Portofino, responded to this review

We are grateful for your lovely review and are overjoyed to hear that your experience has been exceptional. Everyone here at Portofino has worked so hard in efforts to improve the quality of the resort. As for the prices of the restaurant, they are scaled on the higher side due to the use of fresh products therefore offering our guests... More

Houston, Texas, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am already planning my next stay here! I have never seen my husband get sad about leaving a hotel. The staff: I just want to say THANK YOU to the entire staff! Orville and Rafael are very helpful and informative! Such assets to this resort! The front desk girls were also very nice and helpful. They scheduled our snorkel... More

Was this review helpful? Yes 2
PortofinoBZ, Manager at Portofino, responded to this review

We have diligently worked to improve the entire resort and your lovely review is the result we strive for. It is not only our pleasure but our aim to offer our sincerest hospitality and to make you feel like family. Portofino anxiously waits for your return to beautiful Belize. Thank you again for allowing us to take care of your... More

Saint Charles, Illinois
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Our experience at Portofino was so bad, we just paid $450 change fees to leave early. Our honeymoon is ruined, and we're beside ourselves with upset. The issues: BUGS: Not only were mosquitos thick in the room, but there were termites in the sheets of the bed at night. Some sort of bugs were periodically raining down on my head... More

Was this review helpful? Yes 3
Houston, Texas
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Everyone at Portofino is so nice and helpful! From the moment you step off the boat, the experience is great! We went during slow season so there weren't too many guests which was really great. The bartenders are very friendly as well as the front desk and all other staff. The food is AMAZING; always get the special! The rooms... More

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PortofinoBZ, Manager at Portofino, responded to this review

We are grateful for your lovely review and we are pleased to hear that you have enjoyed your stay with us! Hope to see you again! More

San Diego, California
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

We spent five days at Portofino as part of our Honeymoon in June and we had a great time!! The dive shop is right at the end of their pier and Blinky was an excellent Dive Master with plenty of places to take us with lots of marine life and great coral reefs. The food was great at Portofino and... More

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PortofinoBZ, Manager at Portofino, responded to this review

Thank you so much for your wonderful review, and we're content that you have had such a great honeymoon, see you for your anniversary! More

Mildred, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed August 26, 2014 via mobile

Just got back and of course miss it already. We booked a VIP suite and the pictures are spot on for what you get.The resort is lovely. The pool is wonderful. The food was delicious, never left hungry. The staff is great! Brittany took care of our room and us, and was a delight. One of the things I really... More

Was this review helpful? Yes
PortofinoBZ, Manager at Portofino, responded to this review

We are thankful for your review and we're glad that our staff made your stay comfortable, hopefully we can host your 4th trip to Belize! see you again. More

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Additional Information about Portofino

Address: 6 Miles North | PO Box 36, San Pedro, Ambergris Caye, Belize
Phone Number:
Location: Belize > Belize Cayes > Ambergris Caye > San Pedro
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Portofino 3*
Number of rooms: 17
Reservation Options:
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Also Known As:
Portofino Hotel San Pedro
Portofino San Pedro
Portofino Belize/San Pedro

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