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Captain Morgan's Retreat

Travelers' Choice award winner
3 1/2 Miles from San Pedro Town, San Pedro, Ambergris Caye, Belize
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Best prices for: 1 room 1 guest
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Captain Morgan's Retreat
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Captain Morgan's Retreat
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508 reviews from our community

Traveler rating
    247
    123
    59
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    46
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106
241
13
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
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Stockton, California
Contributor
11 reviews 11 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This resort is the best ever and even though we are given the option of trading a week for 2 weeks anywhere in the Caribbean every year we never do. It is not fancy or a concrete structure but that is not want we want. The thatched roofs make it very tropical and after all we are in a tropical... More 

Was this review helpful? Yes 1
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Thank you for your 5-Star TripAdvisor Review – it’s appreciated! We are pleased that you are using your allotted time with us here at Captain Morgan’s. We have designed the resort, with its stunning beachfront location, to be as you described “a tropical paradise.” But great staff make it special. We will be sure to pass along your kind words... More 

Saint Paul, Minnesota
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a great time here. Staff were very respectful and "there" to make you enjoy your stay or meander in San Pedro. We stayed on a 2nd floor corner unit overlooking the beach and the pool; many coconut trees provide the shade for hammocks, lounge chairs and open air "huts". The restaurant had an international menu (I liked the... More 

Was this review helpful? Yes 2
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Thank you for your 5-star review on TripAdvisor – we’re grateful. Captain Morgan’s is a special place with great, helpful staff, terrific food, and a location that just can’t be beat. Together they all form a relaxing “perfect tropical escape” which we are pleased you enjoyed. We look forward to hosting you again in the future. More 

Colorado
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very relaxing. Excellent, very friendly, helpful staff. But if you're expecting a Hilton experience, it ain't for you. But then again, if you're expecting a Hilton experience, Belize probably ain't for you either. We stayed 8 days in a one bedroom downstairs bungalow on the beach. We had requested an upstairs unit when we reserved but there wasn't one available... More 

Was this review helpful? Yes 4
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Thank you for your great review on TripAdvisor. We’re always pleased when our terrific staff, magnificent location and fabulous restaurant can win the hearts of our first time guests. Oscar, Joel and Danny are indeed excellent representatives of Captain Morgan’s, and we will be sure to pass along your kind words. We will definitely review the items you have brought... More 

Charleston, South Carolina
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I can't say enough great things about Captain Morgan's resort & staff! From the moment we got there we were greeted and immediately taken care of. We loved our private cabana on the beach front, the pools and swim up bar and delicious food at their restuarant! They not only made our stay enjoyable, but they saved our wedding, literally!... More 

Was this review helpful? Yes 2
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

What a lovely review when it is us who should be congratulating you on your nuptials. Karen is magnificent and we are so pleased Captain Morgan’s could play such an integral role in the happiness of your special day. We certainly look forward to seeing you again – maybe for an anniversary? More 

boston
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had a time share exchange and had a lovely view of the ocean, an updated room and a good time. The resort offers 3 lovely pools, well maintained grounds and a very friendly staff. We were especially pleased with the attention given to us by Greg. He was very pleasant and accommodating and truly did all he could do... More 

Was this review helpful? Yes 1
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

We appreciate you choosing Captain Morgans for your recent trip to Belize. Thank you so much for describing our staff as “exceptional” – we couldn’t agree more! We do try and keep up with the needs of each of our guests and where there is a direct cost (towel deposit, water) we put that up front and not bury that... More 

Cranbrook
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We have just come back from our trip to Ambergris Caye at Captain Morgan's Retreat and we had a fabulous time. The weather was great but the staff at the resort are the reason our stay was so good. We were there with our daughter and son-in-law and 3 year old granddaughter. We want to say thanks to Joe for... More 

Was this review helpful? Yes 3
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

To hear that our staff was the main reason that you had such a great trip to Belize is warmly received by all of us here – thank you. We truly feel that you can stay in a hotel anywhere, but we want you to go home experiencing the natural wonders and the people of Belize. We will be sure... More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Not sure why anyone would not have a good time at Captain Morgan's. We just got home and we have to say that it exceeded our expectations. We did know about the beaches from a prevous trip and had no problem with that. In fact our 3 year old granddaughter found it wonderful for finding sea life. We were in... More 

Was this review helpful? Yes 3
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Thank you again for your review – we had to look twice, but thank you for writing this review as well. We guess it’s double the pleasure , double the fun! More 

Branson, Missouri
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I will start by saying that Captain Morgan's was a nice place to stay while in Belize. We had a fourth floor, two bedroom condo that was very spacious and decorated nicely. Hence a great view! They offer three pools, a great restaurant, poolside bars (with specials), an activities desk with numerous day trips, golf cart rental, a small boutique,... More 

Was this review helpful? Yes 3
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Thank you for taking the time to write your review on TripAdvisor. We’re so pleased you got out and saw so much of our beautiful part of the world. Our staff spend an extraordinary amount of time every year cleaning the beach and making it attractive for our guests. There is only so much you can do in keeping up... More 

New Baltimore
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 31, 2015

Dirty, cock roaches, mosquitos' lack of beach. The resort was very run down. Rooms were old and beaten up. Prices were outrageous. They constantly ran out of supplies at the little store, including beer. Bar prices and food prices were very high and not that good. Workers were very nice and more than willing to help but that was the... More 

Was this review helpful? Yes 3
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Thank you for your recent review. Only through feedback from guests as yourself can we ensure we are constantly improving our guest experience, and look into situations which could be improved. We have arrived at an interesting day having received our 500th review on TripAdvisor. We are proud that overall we have a 4-Star TripAdvisor rating, and 363, or 72%... More 

Mountain View, California
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 30, 2015

My husband & I eloped while staying in on of the cabanas back in 2004. This was before the 3rd pool and the condos. Before the streets in town were paved. We dreamed about going back for our 5th anniversary but life got in the way. We want to buy a condo or little house & move there someday... but... More 

Was this review helpful? Yes 2
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Please let us extend condolences from the entire management and staff of Captain Morgan’s for the unfortunate passing of your father, with hopes that your family is healing together at this very delicate time. We feel truly blessed that we can share our piece of paradise, share who we are and what we’re about in San Pedro and Belize, with... More 

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