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Captain Morgan's Retreat

Travelers' Choice award winner
3 1/2 Miles from San Pedro Town, San Pedro, Ambergris Caye, Belize
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Captain Morgan's Retreat
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549 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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Los Angeles, California
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

we had a wonderful time , the welcome party was amazing there we go to meet the staff an got to know the different activities on property an about the tours .. the also had the spa there, giving out free neck massage ,,amazing we sure made us is that the spa is AMAZING its right on the north of... More 

Was this review helpful? Yes
Mesa, Arizona
1 review
2 of 5 stars Reviewed 3 days ago NEW

Traded a week from Marriott (St Thomas) to stay here and was extermely disappointed! I have stayed at other Caribbean timeshares and this one was at the bottom of the scale. Yes, the front of the grounds were nice & clean but the back of the property (and where you first enter) was a pit! burned out buildings, trash, and... More 

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Lindell Beach, Canada
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This review is long overdue. This was our 2nd trip and the first to our time share. My spouse broke her arm at a restaraunt in San Pedro in the first week and had a great deal of pain. The staff of the resort as well as other vacationers went out of their way to help. The resort arranged a... More 

Was this review helpful? Yes 1
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Well you know what they say – better late than never, so thank you very much for writing your TripAdvisor review. We were so sorry to hear about your wife’s accident and broken arm. Unfortunately this does happen to some people on vacation, and we were more than prepared and able to ensure your wife was as comfortable as possible.... More 

New Orleans, Louisiana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel was away out of town, we rented a go cart, that was fun, rode down town went sight seeing on our own. Anything you wanted they would set it up for, Joel Compos and staff was great, always willing to assist you and staff is always smiling. It was a great experience.

Was this review helpful? Yes 1
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Thank you for your recent visit. Yes, Captain Morgan’s retreat is situated where our guests can really relax, get away from it all and enjoy the natural wonders of Belize. And when one needs a little break from the natural wonders, we have a gorgeous swim up bat and a top rated restaurant to help your mood. Golf carts are... More 

Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This resort just felt "off." On the positive side, the location is pretty, there are several pools, the staff at the bar and restaurant are nice, and the rooms are comfortable and cute although could use a slight update. The downsides though I think for us outweigh the benefits. Number one it is really far from town. We didn't realize... More 

Was this review helpful? Yes 4
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Thank you for your recent stay. We are a bit surprised that your stay was so much out of the norm for most of our guests. Most find Captain Morgan’s to be a “quiet, clean, beautiful and amenable place to stay.” They also typically point out our friendly and helpful staff, clean rooms and gorgeous location. We’re also very proud... More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have come to Capt Morgan's for 11 years. I've enjoyed each trip. The staff is very helpful and the beer is always cold. The new road makes the golf cart trip into town a breeze (rather than an adventure).

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Your eleventh visit and you still wrote us a 5-star TripAdvisor. We must be doing something right! At this point we should just make you an honorary staff member because there’s nothing about our resort you don’t know. The takeaway for potential guests is, you do know everything about Captain Organ’s, and you keep coming back. That statement is powerful... More 

Folsom, Louisiana
2 reviews
4 of 5 stars Reviewed 3 weeks ago

This was our first time in the Caribbean and we did not know what to expect. It will not be our last time. We were looking for a relaxing week with possible activities if desired. And we got just that. The staff was extremely friendly and helpful in any way. The apartment was great, the restaurant very good, and there... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Your first visit to the Caribbean? Well, let us congratulate you and encourage you to keep coming down and keep exploring. We are so pleased you chose to stay with us and that you truly enjoyed yourselves while you were here. We want to offer great accommodations, delicious food, a beach access to warm and inviting waters, and service as... More 

Charleston, Arkansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Our first international trip in almost 30 years of marriage was better than we could have imagined. Captain Morgan's Retreat provided all or as little as you want to do in an environment conducive to making memories and great new friends. I'm only sad that our little casita on the waterfront won't be there much longer, but the condos are... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Thank you so much for making Captain Morgan’s Retreat part of your very special anniversary trip. And even if we have already said this, let us again wish you a very Happy Anniversary. You really seem to have embraced what we are here at Captain Morgan’s: a retreat resort complete with palapa-style villas and rooms, great pools, delicious food and... More 

Barrington, Illinois
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Comfortable place that is very visitor oriented. Felt very safe and they emphasize security and they seriously punish criminals especially crimes against tourists which is very smart. San Pedro is cool village from a time before life became complicated very pleasant. Not Cancun style at all, Nice! Rental Golf Cart is ideal, rental from town is cheaper. Bilize City is... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Thank you so much for making Captain Morgan’s the hub of your multi-generational trip to Belize. We are pleased we were able to accommodate everyone’s needs and desires during your visit – that isn’t always so easy for a family. You’re correct, Belize is a very safe country. We were once part of the British monarchy, so we have a... More 

Tomball, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

VERY ACCOMMODATING & the people are GREAT!!! Loved everyone we met here, from staff to other guests. Would definitely recommend checking this resort out, to eat or sleep. If you need anything at all (literally from room to flight to golf cart and beyond), Joel in the front office is your man. And Oscar, the bartender at the main pool... More 

Was this review helpful? Yes
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Thank you for your 5-star TripAdvisor review – we work hard to earn your approval. Most find Captain Morgan’s to be a quiet, clean, beautiful and amenable place to stay. They also typically point out our friendly staff, clean rooms and gorgeous location. We’re also very proud of our beachfront location and our grounds staff work hard every day to... More 

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