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Captain Morgan's Retreat

Travelers' Choice award winner
3 1/2 Miles from San Pedro Town, San Pedro, Ambergris Caye, Belize
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Captain Morgan's Retreat
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524 Reviews from our TripAdvisor Community

Traveler rating
    253
    129
    60
    35
    47
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113
249
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4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
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Chicago, Illinois
1 review
1 of 5 stars Reviewed 2 days ago NEW

The unit was NOTHING like the posting on the website! It was not clean; there were mold spots on the ceiling; bugs in the tub; the safe & utility box were rusted; the rattan furniture was very worn; the pool closest to us was closed & under repair; there was no communication capability (phone or intercom) between the room &... More 

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Massachusetts, United States
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago

We just returned from a 10 year anniversary trip. We exchanged from our Marriott St Kitts timeshare and this was our first experience of not returning to our home resort property in the 9 years we've owned there. We're so glad we did and that we chose Captain Morgan's. Just about everything at the resort is top notch from the... More 

Was this review helpful? Yes 2
Greenville, Michigan
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We just returned from a 10 year anniversary trip to Belize. We chose to forego an exchange through Interval International so we could stay in a hut on the beach, very literally. It was beautiful and without a tv so we could truly "unplug." However, we did also tour the actual buildings we could have exchanged a week for and... More 

Was this review helpful? Yes 1
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Thank you for your TripAdvisor 5-star review – it’s appreciated! We are so pleased you chose to stay with us and truly “unplugged” while you were here. We want to offer great accommodations, delicious food, a beach access to warm and inviting waters, and service as arm and inviting. It seems when those components all come together, you can really... More 

Mount Prospect, Illinois, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

We enjoyed a beautiful stay at Captain Morgan's Retreat. Understand you are 3 miles north of San Pedro but there is plenty to explore in the area. We had a minor snafu at check in. Our room wasn't ready so we changed and enjoyed the beach. When we checked with the desk we were told they had some late check... More 

Was this review helpful? Yes 3
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Thank you for taking the time to write a review on TripAdvisor. It’s that bathwater warm water that travelers want when they travel to the Caribbean – it’s inviting and addictive isn’t it? We are in fact upgrading some units and it looks like the roll of the dice put you in an upgraded suite. It was our pleasure. Each... More 

Boston, Massachusetts
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a family vacation at Captain Morgan's for three nights. Once at the dock at Ambergris, we had the attendant call them and within 10 minutes, we were away on their boat to the property. It takes 5-10 minutes by boat to get there. The property is well maintained and attractive. It is right on the water, with three... More 

Was this review helpful? Yes 2
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Thank you for your recent visit. What is magnificent about being on the second largest reef system in the world, is the shallow water makes for a very pleasurable temperature, and great snorkeling as you marvel at the color and variety of the creatures in the area. Great food, comfortable accommodations and a friendly, helpful staff are all parts of... More 

Medford, Oregon
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

The good things- house keeping does a good job and is friendly. The femaile bartender at the newer swim up bar is great. The bad things- the bartenders at the main pool are horrible. You can stand there for 10 minutes and not get waited on even when there not helping anyone else. The food at their restaurant is very... More 

Was this review helpful? Yes 1
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Thank you for your recent visit. We’re surprised to hear about your experience in our restaurant which is one of the top rated eateries in all of San Pedro, one which our guests typically rave about. When you are in Belize, Central America or the Caribbean there is a certain pace of life that we follow. It’s that relaxed atmosphere... More 

Westminster, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay at Captain Morgan's Retreat. The property is kept very clean and the staff is very friendly. We arrived very early on check-in day so of course our room wasn't ready but we utilized the time checking out the property. Our room was very nice a 1 bedroom on the south side of the property pool and... More 

Was this review helpful? Yes 1
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Thank you for your TripAdvisor review. You’re right – May is an excellent time to visit Belize. We call it the “dry season” as the skies are clear and it rarely rains. No matter when you arrive at our doorstep, there’s something to do: wade out into the water on our beach, sit by the pool and have a drink... More 

Mountain View, California
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We first visited Captain Morgan's in 2004, then briefly again last year and then again for 10 wonderful nights this April. We stayed in a 1 bedroom villa that we adore. Yes, they are older and are not as nice as the new condos, but we knew that and we think for price it is well worth it. San Pedro... More 

Was this review helpful? Yes 1
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

I certainly hope we wished you both a Happy Birthday! If not please accept this belated one. If you’re ever thinking about buying into Captain Morgan’s, just give us a call, you never know if the inventory is changing. Until then, repeated visits is definitely the way to go! We are a retreat at heart, so changing how we do... More 

Downingtown, Pennsylvania
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed here via a "Getaway" through Interval, our timeshare exchange partner. I'll first state that the staff was very nice, and fortunately, they did not try to sell us a timeshare week since it was just my daughter and I (i.e., no spouse; which is fine by me because I HATE the whole sales push, but funny since I... More 

Was this review helpful? Yes
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Thank you for your comments. When guests arrive to the resort they are at the front desk then they are escorted to their room. Unfortunately in a tropical climate, insects are a way of life and we have t occasionally contend with them on a case by case basis. Sea grass actually anchors our beach and without it, it would... More 

Casper, Wyoming
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 23, 2015

My 2nd time to Belize (the 1st for my husband) and it did not disappoint! The laid back, restful days seemed to stretch on into eternity - as long as our toes were in the water and a@&!es in the sand (or we were asleep under a palapa). Otherwise, we were out and about riding bikes, kayaking, paddle boarding, snorkeling,... More 

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Was this review helpful? Yes 3
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Thank you so much for your TripAdvisor review – it’s appreciated. We feel we offer a “complete” experience: our clean and roomy beachfront accommodation, our delicious food, a fabulous beach, great amenities and naturally a staff who is thrilled not only to serve you, but to welcome you to their country of Belize. And it sounds like you took in... More 

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