We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Captain Morgan's Retreat

Travelers' Choice award winner
3 1/2 Miles from San Pedro Town, San Pedro, Ambergris Caye, Belize
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Captain Morgan\\
View Map
Add Photo Write a Review

571 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    276
    142
    67
    39
    47
See reviews for
130
272
14
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (571)
  • Mar-May only
    (160)
  • Jun-Aug only
    (172)
  • Sep-Nov only
    (98)
  • Dec-Feb only
    (141)
All months
Crowley, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have been going to Belize , Ambergris Caye sense the early 80s and have stayed at a lot of places over the years . I really kind of settled into Captain Morgans because I know what to expect . It can be a bit of a mixed bag depending on the season . Instead of complaining about a hefty... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Captain Morgan's rooms are nice and clean for what you would expect on the beach. We were half of a small bungalow (forget the room type exactly) but we had a air conditioned unit with a bedroom, mini kitchen (with a fridge) and living room. Captain Morgan's is far from the center of town but there is a fairly convenient... More 

Was this review helpful? Yes
Saint Louis, Missouri, United States
Level Contributor
61 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Overall, a very nice stay at Capt. Morgan's. We expressed concern about the wi-fi months before our departure and Joel Campos was in touch quickly to ease our concerns. The signal in D3 (villa) was very good though the a/c wasn't at 100% ... so we moved to a condo and the signal was perfect. I was able to work... More 

Was this review helpful? Yes
Houston
Level Contributor
97 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I hate giving bad reviews, but this place does not deserve a good rating. The location is great and the staff was very friendly, but I believe they are embarrassed as well. I could go on with stories of poor situations, but now reading other reviews, not sure it will help. We gambled with our timeshare and this is where... More 

Was this review helpful? Yes
Bellingham, Washington
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

First, let me start off by saying that I have been to lots of different destinations.. We love the Dominican Republic, Mexico, the Turks, etcetera. This has been the WORST resort that we've ever stayed. Where to start? Ok, the staff... Rude, EVERYTIME we walked into guest services we felt uncomfortable, like we were intruding. They don't smile when you... More 

Was this review helpful? Yes 2
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Our condo was absolutely beautiful and always very clean. All the complex is right in front of the beach and the pools are close to every single condo. We really enjoyed our stay. The cons are: #1 It is a little far from the center of the city #2 Even though drinks were not extremely expensive nothing else was cheap,... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
chetumal
1 review
5 of 5 stars Reviewed 1 week ago

great place. great condos. we had excellent time, the kids enjoyed the pool. the stuff is excellent. they have a casino , and the staff make sure you ll get your complimentary drinks. a place to stay.

Review collected in partnership with this hotel

Was this review helpful? Yes
St. Lucia
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

We were a family of 9 and had a ball. Now I want to come again and bring the rest of my family. We are all scuba divers and snorkelers and had the perfect vacation! Our biggest thrill was snorkeling with the stingrays and sharks and turtles and horse eyed jacks

Review collected in partnership with this hotel

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very professional, attentive to our needs and we as 5 women traveling felt very safe. The staff went above and beyond from scheduling to on site needs. I field and sustained an ankle injure, when the staff found out about my walking difficulties they provided a walking cain. The food was exceptional. The entertainment was so much fun. We had... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I owe a timeshare at captain Morgan's and it use to be nice and great staff. The new staff will lie and nickel and dime you for everything! Also the head of staff is rude to the rest of employees and you can tell it makes everything stressful! The facility on a whole is running down. Air conditioner was broke... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Thank you for your comments. Our staff are typically pointed out as being courteous and friendly, and we want our guests to feel that warmth when they come to Captain Morgan’s. There seems to be a specific incident that you are referencing in your review and we would be more than happy to discuss and review. Please do contact us... More 

Questions? Get answers from hotel staff and past guests. Ask a question

401 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (372)
Viewed
View from room (36)
Viewed
Room/suite (69)
Viewed
Hotel & grounds (71)
Viewed
Dining (25)
Viewed
Pool/beach area (62)
Viewed
Bathroom (7)
Viewed
Business center/function rooms (1)
Viewed
Family/play areas (2)
Viewed
Other (99)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (6)
Viewed
Pool/beach area (3)
Viewed
Dining (1)
Viewed
Other (16)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these San Pedro hotels
6.1 mi away
Sapphire Beach Resort
Sapphire Beach Resort
#31 of 53 in San Pedro
4.5 of 5 stars 83 reviews
3.2 mi away
SunBreeze Hotel
SunBreeze Hotel
#24 of 53 in San Pedro
4.5 of 5 stars 611 reviews
0.4 mi away
Belizean Shores Resort
Belizean Shores Resort
#20 of 53 in San Pedro
4.5 of 5 stars 658 reviews
Show Prices
Show Prices
Show Prices
4.2 mi away
X'tan Ha Resort
X'tan Ha Resort
#17 of 53 in San Pedro
4.5 of 5 stars 432 reviews
0.3 mi away
Coco Beach Resort
Coco Beach Resort
#15 of 53 in San Pedro
4.5 of 5 stars 990 reviews
0.0 mi away
Portofino Beach Resort
Portofino Beach Resort
#23 of 53 in San Pedro
4.5 of 5 stars 500 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay