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Captain Morgan's Retreat

Travelers' Choice award winner
3 1/2 Miles from San Pedro Town, San Pedro, Ambergris Caye, Belize
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Captain Morgan's Retreat
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Captain Morgan's Retreat
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515 reviews from our community

Traveler rating
    250
    126
    60
    33
    46
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109
245
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4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Casper, Wyoming
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

My 2nd time to Belize (the 1st for my husband) and it did not disappoint! The laid back, restful days seemed to stretch on into eternity - as long as our toes were in the water and a@&!es in the sand (or we were asleep under a palapa). Otherwise, we were out and about riding bikes, kayaking, paddle boarding, snorkeling,... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Thank you so much for your TripAdvisor review – it’s appreciated. We feel we offer a “complete” experience: our clean and roomy beachfront accommodation, our delicious food, a fabulous beach, great amenities and naturally a staff who is thrilled not only to serve you, but to welcome you to their country of Belize. And it sounds like you took in... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

This is a beautiful relaxing setting for couples or a family. The staff are Great and accomodating!!!! THE rooms are beautiful and clean and being by the beach made our vacation complete. We love Captain Morgan's and we plan to visit again soon.

Was this review helpful? Yes 1
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Thank you so much for your 5-star TripAdvisor review – it’s appreciated! We work hard at Captain Morgan’s Retreat to ensure our guests have interesting and comfortable accommodation, delicious food and drinks, and quick and convenient access to the beauty of what nature has provided in abundance. Leave your worries behind and unwind. Of course, if you’d like to get... More 

Hanover
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We traded our time share in Mexico for a week at Captain Morgan's and although we were disappointed with our accommodations we still had a great time. The food was good and the staff could not have been nicer-especially Joel, Ingrid, Mike and June. The resort was clean and the beach was raked every day . Sure the seaweed was... More 

Was this review helpful? Yes
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Thank you for your recent stay with us at Captain Morgan’s. We’re pleased to hear you enjoyed our food which our guests rave about. Our chefs and kitchen staff work hard to bring interesting and delicious items to our guests each and every day. We are surprised at your experience in our accommodations. Our guests typically are extremely happy with... More 

Caneadea, New York
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

If you'd like to drink and sit by or in a pool, this is the place for you. The food is good and the service above average. But since you're on an island way away from the mainland nearly every trip you'd like to take or place you'd like to see is hundreds of dollars away. Speaking to others while... More 

Was this review helpful? Yes
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Thank you for your recent comments. We are certainly pleased that you found the service of our helpful and friendly staff 5-star, that our value was above par, food was good and the beachfront location a good place for a drink or to sit by the pool. It is a perfect place to be when it’s “sunny every day” this... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

At the risk of getting this young lady's head to explode because it's going to get really big I'm going yo give her props :)! We were there for our third trip to Captain Morgans and we were fortunate to have her bar tend for us for several wonder days and evenings. She is fun, knows how to take a... More 

Was this review helpful? Yes
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Thank you for your TripAdvisor review. We are pleased to hear that you had such an enjoyable trip to Captain Morgan’s. Ingrid is definitely a very special and high energy member of our team here, and we will be sure to pass along your kind words. We hope you’ll visit us again someday. More 

Stony Plain, Canada
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is our 6th time to this resort and we have never regretted a minute of it. The resort is beautiful, but it is the owners, who live on site, and the staff who make this resort such a great experience. The staff treat us so well and the bartenders are the best on the island. The food at the... More 

Was this review helpful? Yes
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

What a great way to start our week to read your 5-Star TripAdvisor review – thank you! A sixth visit means we’re doing something right, and we thank you for your patronage. We feel we offer a “complete” experience: our clean and roomy beachfront accommodation, our delicious food, a fabulous beach, great amenities and naturally a staff who is thrilled... More 

Hampton, New Hampshire
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just left a spectacular visit to Ambergris Caye, a few miles north of San Pedro. The staff at Captain Morgan's really made the difference. Specifically Danny (on the boat), Oscar, and Bruce. I also liked how Diana at front desk helped us when there was a mix up in booking a tour. She really stepped up and solved the problem... More 

Was this review helpful? Yes
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Thank you for your TripAdvisor review. We certainly love to read reviews that start with the words: “spectacular visit to Ambergris Caye!” We truly take the word “retreat” in our resort name seriously. We want you to be able to relax, take a dip in the pool, a stroll on the beach, go snorkeling and feel safe, secure and at... More 

Stockton, California
Contributor
11 reviews 11 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This resort is the best ever and even though we are given the option of trading a week for 2 weeks anywhere in the Caribbean every year we never do. It is not fancy or a concrete structure but that is not want we want. The thatched roofs make it very tropical and after all we are in a tropical... More 

Was this review helpful? Yes 1
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Thank you for your 5-Star TripAdvisor Review – it’s appreciated! We are pleased that you are using your allotted time with us here at Captain Morgan’s. We have designed the resort, with its stunning beachfront location, to be as you described “a tropical paradise.” But great staff make it special. We will be sure to pass along your kind words... More 

Saint Paul, Minnesota
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 9, 2015

We had a great time here. Staff were very respectful and "there" to make you enjoy your stay or meander in San Pedro. We stayed on a 2nd floor corner unit overlooking the beach and the pool; many coconut trees provide the shade for hammocks, lounge chairs and open air "huts". The restaurant had an international menu (I liked the... More 

Was this review helpful? Yes 2
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Thank you for your 5-star review on TripAdvisor – we’re grateful. Captain Morgan’s is a special place with great, helpful staff, terrific food, and a location that just can’t be beat. Together they all form a relaxing “perfect tropical escape” which we are pleased you enjoyed. We look forward to hosting you again in the future. More 

Colorado
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 5, 2015

Very relaxing. Excellent, very friendly, helpful staff. But if you're expecting a Hilton experience, it ain't for you. But then again, if you're expecting a Hilton experience, Belize probably ain't for you either. We stayed 8 days in a one bedroom downstairs bungalow on the beach. We had requested an upstairs unit when we reserved but there wasn't one available... More 

Was this review helpful? Yes 4
Guest_Relations_Mgr1, Guest Relations Manager at Captain Morgan's Retreat, responded to this review

Thank you for your great review on TripAdvisor. We’re always pleased when our terrific staff, magnificent location and fabulous restaurant can win the hearts of our first time guests. Oscar, Joel and Danny are indeed excellent representatives of Captain Morgan’s, and we will be sure to pass along your kind words. We will definitely review the items you have brought... More 

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