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El Secreto

Hotel website
11 miles north of San Pedro Town, Ambergris Caye, Belize
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El Secreto
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139 Reviews from our TripAdvisor Community

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Traveler rating
    76
    28
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    14
    9
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15
88
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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Durham, North Carolina
3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The resort is gorgeous, but they lie when they say you can go back and forth to town. It cost us $126 round trip (American dollars). The food there is of Applebee's quality, small portions, and more than double the price of the food you can get in town. If I were you I would stay in town or at... More 

Was this review helpful? Yes 2
Mexico City, Mexico
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I visited El Secreto in Belize with my wife and a couple of friends last year. We traveled from Mexico City, Mexico, so the trip was quite a journey because we had to take a plane to the Mexican border, then cross the border by car, take a small plane to San Pedro (la Isla Bonita of Maddona), and finally... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We recently stayed at this gem in paradise with my husband. Here we renew our wedding vows of ten years. The organization was great as was the service offered. Since we arrived we were treated very well. The food was great and the party went great. We enjoyed the pool and facilities in general. This hotel is tops! I recommend... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 weeks ago

a little piece of paradise, just heavenly! The food is amazing, service is very personal, the perfect place to lay back and see the kids play or go with my husband as a getaway. Ask for the special mojito at the bar (delicious)

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Aldiprioux, Director General at El Secreto, responded to this review

Dear Guest, It was a real pleasure to have you amongst us and to hear that you enjoyed our little piece of Paradise. Your comments motivate us to keep making dreams come true . We would love to have the opportunity to serve you again in the near future. Greetings from Paradise... More 

Boston, Massachusetts
1 review
1 of 5 stars Reviewed 4 weeks ago

Hi, Let me start by saying that I did not end up staying at this hotel because the management of this hotel is downright rude, irresponsible, and disrespectful. I am seriously considering a legal recourse due to my experience. I booked this hotel back at the end of May but due to a change in plans I had to cancel.... More 

Was this review helpful? Yes 1
Aldiprioux, Director General at El Secreto, responded to this review

Dear Guest, I am sorry to hear that you had a bad experience with your reservation. Unfortunately, your reservation was not made directly with us but thru a third party or booking agent. With a regular rack rate reservation you can indeed cancel without a penalty up to 30 days in advance. With other special rates and promotions there are... More 

Port Arthur, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 20, 2015

I have to agree with Will & Rich on a few things.... I was put in Villa number 6. Upon entering the room on Day 1 It was really hot; so I was thinking by 6 or 7pm it would cool down. Wrong, it never did that night until 3am. No sleep on night 1. Day 2; we leave &... More 

Was this review helpful? Yes 3
Aldiprioux, Director General at El Secreto, responded to this review

Dear Guest, We appreciate your comments and will work in having the AC work much better in order to achieve your expectations. Since we are compromised with ecology and our planet, the housekeepers do turn off the AC when they are not being used. Hopefully the sargassum (sea weed)phenomenon will soon end in the Caribbean. We hope to have the... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 22, 2015

Last week I spent such a wonderful time at paradise for my honeymoon. What my husband and I enjoyed most at El Secreto was how friendly the staff were with us since we got off the boat . We were welcomed with delicious coconut tropical drinks. Food was so delicious. Once we entered the Villa we were surprised of how... More 

Was this review helpful? Yes 3
Orlando, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 19, 2015

El Secreto is secluded and beautiful. The rooms are large and nice. The staff is friendly. However, the air conditioning system is to small to keep the room cool so be prepared a hot swampy sleepless nights. Also if you are a light sleeper this place is not for you. During the night you may hear lizards and gecko crawling... More 

Was this review helpful? Yes 4
Colorado
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed April 25, 2015

The setting was nice and the staff was (other than front desk) very sweet. However, the "management/ownership" does not understand customer service. For $1,000 US in Belize, life should be great. At El Secreto, all we wanted to do was go home. We stayed in the Spa Villa (the best one) and the A/C didn't work for all four nights.... More 

Was this review helpful? Yes 11
San Diego, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 16, 2015

When you picture an island beach vacation and you see yourself relaxing in a thatched hut in a secluded slice of paradise – then El Secreto is the spot for you. It was a perfect blend of service and seclusion. The property has a limited number of dwellings and that keeps the atmosphere very laid back and casual. We met... More 

Was this review helpful? Yes 4
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