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Fairfield Inn & Suites Atlanta Alpharetta

2.5 of 5
11385 Haynes Bridge Road, Alpharetta, GA 30004
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Fairfield Inn & Suites Atlanta Alpharetta
Ranked #21 of 28 hotels in Alpharetta
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49 reviews from our community

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Date Rating
Shorewood, Minnesota, United States
1 review
5 of 5 stars Reviewed May 22, 2013 NEW

I am a frequent traveler. In Atlanta, I have begun to stay at your Fairfield Inn nearly every 2 weeks since the start of this year. I would like to take a moment and let you know of the outstanding service provided by Damar at the front desk. His positive helpful attitude make me feel “at home” when I travel... More

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Southport, North Carolina
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 20, 2013 NEW

My wife and I needed a convenient, clean hotel enroute to Houston. Searched the Marriott site and was shocked to find a hotel for Saturday night for $50 so we grabbed it...and we weren't disappointed. Would highly recommend this hotel, especially if all you're looking for is something clean and convenient. Also very close to Andy Stanley's North Point Church,... More

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Brooke S, General Manager at Fairfield Inn & Suites Atlanta Alpharetta, responded to this review
May 22, 2013

Thank you iamzeke for taking the time to comment on your recent stay. I hope you had a fun and safe trip to Houston. Thank you for making Fairfield Inn & Suites Alpharetta a stop along the way. I hope on the return trip we will be on your itinerary! Thank you for your feedback! Hospitably, Brooke More

Cleveland, Ohio
1 review
2 of 5 stars Reviewed April 28, 2013

I recently stayed at this hotel in spite of reading reviews advising otherwise. HORRIBLE MISTAKE!!! Upon checking in I was informed, by Mark the front desk representative, that my credit card was only to be kept on file as a reference and not to be charged until check out. Completely false. Not only did they authorize my card for $270... More

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Brooke S, General Manager at Fairfield Inn & Suites Atlanta Alpharetta, responded to this review
May 1, 2013

Thank you Tiffany for sharing your comments. In speaking with you over the phone I mentioned that we authorize credit cards at check in and any card that is linked to a bank account holds that amount. I apologize for the inconvenience this caused. Your final bill reflected the one night plus the smoking fee. I personally went up to... More

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Cary, North Carolina
Top Contributor
75 reviews 75 reviews
14 hotel reviews
Reviews in 27 cities Reviews in 27 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed April 22, 2013

This is a standard Fairfield Inn and was fine for a quick business trip. No complaints about the room and the few staff people I encountered were pleasant. The location right off of the highway is convenient to the many office buildings in the area. My only issue was the printer wasn't working when I checked out so they offered... More

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Brooke S, General Manager at Fairfield Inn & Suites Atlanta Alpharetta, responded to this review
April 24, 2013

Thank you for sharing your experience with the Trip Advisor community. I am pleased to hear your stay went well. I apologize that the printer was acting up and I apologize it took you a call back to get your receipt. I look forward to having you stay with us again. Hospitably, Brooke Stall More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 17, 2013 via mobile

Sure, there are always things to pick at in a hotel room. Our room smelled a little stale. The drawers in the bureau were sagging. The bottom edge of the bathroom door was frayed. There was no fridge in the room. But it was clean. The water pressure in the shower was fabulous. My family enjoyed the breakfast. The bottom... More

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Brooke S, General Manager at Fairfield Inn & Suites Atlanta Alpharetta, responded to this review
April 19, 2013

Thank you Kristy P. for your review. I am pleased that you found us to be a great value during your time in Alpharetta, GA. I will certainly get with our Maintenance team to address the concerns you listed. We hope to have the opportunity to welcome you and your family back again soon! Hospitably, Brooke Stall General Manager More

Jacksonville, Florida
1 review
2 of 5 stars Reviewed February 25, 2013

My wife and I spent 8 nights at this hotel. The pillow cases were frayed the soap was nearly caustic (we went out and bought our own) and the room old and tired and in need of a remodeling. The 7th night we came into the room late (midnight) after visiting family in the area. I pulled down my covers... More

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Dee M, General Manager at Fairfield Inn & Suites Atlanta Alpharetta, responded to this review
February 26, 2013

Thank you for taking the time to respond and offer us some feed back about your stay with us. I want to personally apologize for all the inconveniences and problems you experienced during your time with us. The problems you encountered during your stay are not consistent with the high standards we strive to maintain at our hotel. And I... More

Canton, Georgia, United States
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 4, 2013

It was decent --- we stayed overnight after renewing our wedding vows. I wasn't expecting perfection, but the sugar ants in the bathroom left a lot to be desired. The hotel seems tired, a little dated, and the high school group across the hall from us need to learn to be quiet. The front desk clerk the next morning was... More

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Dee M, General Manager at Fairfield Inn & Suites Atlanta Alpharetta, responded to this review
February 15, 2013

Thank you for taking the time to offer us some helpful feedback about our hotel. We want to apologize for any inconveniences you experienced during your stay. Yes we do strive to make the effort to really take good care of every guest. And we have addressed the issue you encountered with the ants and been able to resolve the... More

Riverside, AL
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 3, 2013 via mobile

Whoever hired Abraham at the front desk made an outstanding selection! He made checking in a pleasure, and followed up to insure my expectations were met. Room was clean, pretty standard. Is it just me or does everyone hate those foam- backed drapes that close right over the heat/ac guaranteeing you'll have to clip them closed? Great value. No hockey... More

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See 2 more reviews by SweetHomeAL07 for Alpharetta
Dee M, General Manager at Fairfield Inn & Suites Atlanta Alpharetta, responded to this review
February 14, 2013

We really appreciate your response. Thanks for taking the time to give us some helpful feedback. Yes, thank you for mentioning Abraham's exemplary customer service. He offered you a great example of the high emphasis we place on taking good care of every guest. In addition we also strive to provide everyone with a nice clean room. Again, thank you... More

Bath, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 26, 2013

All average .... Very good guys on check-in desk. But breakfast and housekeeping is very avg. also was very noisy during weekend - they hosted many kids with parents some hockey team of kids age 10-12..... Housekeeping nit great- needed to wait for champoo 3 days,etc small but not expected issues.

Was this review helpful? Yes 1
Dee M, General Manager at Fairfield Inn & Suites Atlanta Alpharetta, responded to this review
February 14, 2013

Thank you very much for all your feedback. We are sorry for any problems or inconveniences you experienced during your stay. Yes we do have a very experienced and friendly front desk staff. And we are located in a great area for those traveling for both business and leisure. In addition we have very competitive rates compared to other hotels... More

Atlanta, GA
Top Contributor
55 reviews 55 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 24, 2013

This hotel is convenient to GA-400, Northpointe Mall, and surrounding business centers. It's clean, well-kept, great value property, with very accomodating front desk clerks--and all other personnel. Have stayed here many times--and have recommended friends stay here for a good, all-round value. It's a Fairfield Inn--NOT a Marriott Marquis. Not a lot of thrills, but PERFECT for the family or... More

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See 11 more reviews by AlongTheJourney for Alpharetta
Dee M, General Manager at Fairfield Inn & Suites Atlanta Alpharetta, responded to this review
February 13, 2013

Thank you very much for your feedback. We really appreciate the fact that you recommended us to your friends and family members. Yes we are located in a great area for both the business traveler and those traveling for leisure. The North Point Mall area is surrounded by business parks and a wide variety of entertainment options. And our experienced... More

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Additional Information about Fairfield Inn & Suites Atlanta Alpharetta

Also Known As:
Fairfield Inn & Suites Atlanta Alpharetta Hotel
Fairfield Inn & Suites Atlanta Alpharetta Hotel Alpharetta
Fairfield Inn And Suites Atlanta Alpharetta
Fairfield Inn Alpharetta
Fairfield Alpharetta
Alpharetta Fairfield Inn
Alpharetta Fairfield
Address: 11385 Haynes Bridge Road, Alpharetta, GA 30004
Phone Number:
Region: United States > Georgia > Alpharetta
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 28 hotels in Alpharetta
Price Range: $
Hotel Class:2.5 star (2.5*)
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