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Extended Stay America - Atlanta - Alpharetta - Northpoint - East

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3331 Old Milton Parkway, Alpharetta, GA 30201 (Formerly Studio Plus Deluxe Studios - Atlanta - Alpharetta - Northpoint)
Extended Stay America - Atlanta - Alpharetta - Northpoint - East
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Ranked #27 of 28 Hotels in Alpharetta
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22 reviews from our community

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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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Mumbai (Bombay), India
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed January 18, 2015

The place is okay to stay back for a day. Location is close to the 400. Have good food options nearby where you can walk down to. Overall, I am not very happy with the amenities the hotel provides as compared to other places in the same budget.

Was this review helpful? Yes 1
Alpharetta, Georgia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 2, 2014

You know the rooms that people complain about or make fun of in TV shows and movies, well this is it. As soon as I walked in, I wanted to walk out, but I thought I would get passed the lobby. Which is really run down, and dirty, plus smelled. Upon checking in, was told the room I reserved wasn't... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - East, responded to this review

Thank you for bringing this to our attention. We are very sorry to hear about the condition of your room. We will work with our housekeeping staff to ensure that all of our rooms are cleaned properly moving forward. We will also contact our pest control provider to address the issue in your room. Thank you very much for providing... More 

Georgia Southern, Georgia, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 5, 2014

Let me start by saying Brenda at the front desk was great, however that is where the nice ends. Filthy room, mold, dirt grime ceiling falling down , missing burners and grease on stove, Hair in the tub,hallway carpet had huge stains.Promise of a call to resolve never happened room 114.

Was this review helpful? Yes 1
Duluth
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 24, 2014

This review is not derogatory towards this location as this location and the service has been very accommodating. I have few and far between complaints and any issues that I have had has been addressed in a timely manner. With that being said; my complaint is geared towards the Corporate heads that have no consideration for the guests but rather... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - East, responded to this review

Thank you for taking the time to complete a review of your stay. We also want to thank you for complimenting our service here. We have shared your feedback with our upper management and use feedback such as yours to continually improve. We apologize that the TV selections are limited. I am pleased to advise we are currently reviewing our... More 

Baltimore, Maryland
Contributor
20 reviews 20 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 1, 2013

The hotel is in a good location, the rooms are a good size, and the rooms have a full kitchen. No, it's not the Hyatt or W. However, if it's good for those on business who have a limited budget and want to stay in a place with a kitchen and an eating area where you can do work. The... More 

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Esbjerg, Denmark
1 review
3 of 5 stars Reviewed May 14, 2013

The hotel is in the budget class and you only paying budget price. It is not a new hotel nor fancy and we did not expected that. We booked the rooms through Expedia.com and the room was clean. a special thanks to Kenny who helped us with our room keys the first night.

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Chapel Hill, North Carolina
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed April 11, 2013

I hate that it happened this way. This hotel had very, very nice staff and a nice exterior. Our room was on the third floor and had beautiful views of birch trees out the windows. We asked for nonsmoking though, and hotels.com confirmed that we had reserved a nonsmoking room. The room smelled horrible and clearly like it had been... More 

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Manager-AAL, Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - East, responded to this review

I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on excellent guest service, so it was gratifying to read your feedback about our staff. I would like to give you my most heartfelt apology regarding the part of your stay that was not satisfactory. I do appreciate the opportunity... More 

Atlanta, Georgia, USA
Top Contributor
84 reviews 84 reviews
36 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed February 25, 2013

Very friendly staff, with convenient location near freeway (Georgia 400), restaurants (Northpoint Mall with nearby developments) and many business areas. Easy to navigate around on surface streets during rush hour on the freeway if you are using GPS

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Manager-AAL, Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - East, responded to this review

Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to... More 

Jersey City, New Jersey
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed January 23, 2013

Rooms are untidy, and very old. I reached here late night (around 1 AM) but was able to find a dedicated person available in night to do the check process. rooms are big but the sleeping area is very tight because of design flaw - you will see wall on both sides of your sleeping area and sleeping area is... More 

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Manager-AAL, Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - East, responded to this review

Thank you for your recent review of your stay. I am sorry to hear that you did not like the room layout, and you felt the room was untidy. In response to your feedback, I am going to review our expectations with our housekeeping staff. Thank you again for providing us with your feedback. I do hope that you will... More 

Statesboro, Georgia
2 reviews
1 of 5 stars Reviewed December 12, 2012

All I can say is, everything people wrote on here is absolutely TRUE. This hotel was absolutely DISGUSTING; stains on every piece of furniture, moldy shower curtain, outlets not all working, not vacuumed carpets, dogs barking (you can have pets), rough-looking people, etc. I don't have very high standards, but this didn't even meet my lowest of expectations. Also, don't... More 

Was this review helpful? Yes
Manager-AAL, Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - East, responded to this review

"I recently received a copy of your review of the Studio Plus Atlanta - Alpharetta - Northpoint. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. We know that our guests have multiple hotel choices, which is why... More 

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