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TownePlace Suites Atlanta Alpharetta

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7925 Westside Parkway, Alpharetta, GA 30004
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Best prices for: 1 room 1 guest
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TownePlace Suites Atlanta Alpharetta
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70 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (23)
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Germantown, Tennessee
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Stayed two nights for work. Place is in dire need of a refurb. Lobby old and cramped. Paint, walls, carpet in tough shape. Rooms beat up and air conditioning had hard time staying ahead of humidity. Health club was closet-sized and non-functional. Old weight machine and two non-working treadmills. Would not stay again!

Was this review helpful? Yes 1
TownePlace Suit... A, General Manager at TownePlace Suites Atlanta Alpharetta, responded to this review

Dear James, We are sorry that you did not enjoy your recent stay with us. Please be aware that we are scheduled to begin our full hotel renovation in September. We will be remodeling all public spaces and guest rooms. We will even be getting new exercise equipment. However, we did check and both treadmills are working just fine. While... More 

Columbus, Georgia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Extremely friendly and helpful. Rooms were clean and well kept. It's a quite location off the main road and convenient to the mall and great food places. Stayed a week for work in the area. Great choice of stay.

Was this review helpful? Yes
TownePlace Suit... A, General Manager at TownePlace Suites Atlanta Alpharetta, responded to this review

We are so please to hear that you enjoyed your recent stay with us. We do have a great location in Alpharetta and a staff that really cares about your experience. We are even making improvements with brad new faster Wi Fi and a full renovation at the end of Summer. We hope that you get to stay with us... More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I was here for 4 weeks, though the lobby area or leisure facilities were not much...but the basics business needs were very well met with, WiFi, equipped kitchen, free water n breakfast...shuttle services, laundry....I was comfortable in my stay in here

Was this review helpful? Yes
TownePlace Suit... A, General Manager at TownePlace Suites Atlanta Alpharetta, responded to this review

Dear Guest, It is great to hear that you enjoyed your extended stay with us. I hope that you had an opportunity to take advantage of the extra amenities that we extend in our guest rooms as well. We will be undergoing a renovation of guest rooms and public spaces at the end of Summer as well. We would hope... More 

Kingsport, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I use to be platinum level with Marriott and would stay in various locations throughout the US about 100 in a year. So when I say this it's not hyperbole - this is by far the worst room I have ever stayed in at a Marriott property. Let's start with the positives. The check-in staff was very courteous and attentive.... More 

Was this review helpful? Yes 1
TownePlace Suit... A, General Manager at TownePlace Suites Atlanta Alpharetta, responded to this review

Dear Valued Guest, Please accept my sincere apologies that our property did not meet your expectations during your recent stay. I am happy to hear that you found our staff pleasant. Please know that we are scheduled for a complete room and public space renovation beginning at the end of Summer. This will also include a new dining area and... More 

New Orleans, Louisiana
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This Townplace Suites has a great friendly staff that go out of their way to make your stay comfortable. From the greetings when you check in to the goodbyes on departure the workers make you feel special. Sebastian De la Hoz, the assistant General Manager, quickly resolved a billing issue. I believe the true test of customer service is how... More 

Was this review helpful? Yes
TownePlace Suit... A, General Manager at TownePlace Suites Atlanta Alpharetta, responded to this review

Dear Valued Guest, We are truly fortunate to have a wonderful staff here at the TownePlace Suites. I am so happy to hear that you enjoyed their hospitality and our convenient location. You are correct that we will be renovating the entire property at the end of Summer. I hope you get an opportunity to see our updated facilities soon!... More 

Monticello, Georgia
Level Contributor
38 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed May 16, 2015

I've always had good experiences with TownePlace Suites before before. The room we had really needed an update. There was broken molding around the bathroom cabinet, the shower had a touch of mold/mildew in the caulking. The place just needs a coat of pain and reworking of the furniture. The bed sheets weren't crisp either. That said I had a... More 

Was this review helpful? Yes
TownePlace Suit... A, Manager at TownePlace Suites Atlanta Alpharetta, responded to this review

Dear Valued Guest, Thanks for taking the time to complete this review. We always appreciate when our guests let us know how we can improve. I wanted to let you know that we have shared your feedback with the appropriate teams. Please know that we are going to be receiving a renovation this summer. This renovation will include every room... More 

Knoxville, Tennessee
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed May 5, 2015

Alpharetta is a popular destination. Springhill Suites is my favorite, but it is costlier mid week. If you can stand a queen bed, this will work. There are NO kings on the property! Breakfast is predictable. Good for contractors paying their own expenses.

Was this review helpful? Yes
TownePlace Suit... A, Front Office Manager at TownePlace Suites Atlanta Alpharetta, responded to this review

We are delighted that your stay with the TownePlace Suites Atlanta Alpharetta was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. More 

Pune, India
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 28, 2015

I stayed in a studio suite in this hotel for 2 week while relocating to Alpharetta from Pittsburgh. I selected this hotel because it was just across the road from my new office. Property is little dated but quite good. Suited has a full kitchen equipped with utensils. Price was OK as well. They have complimentary breakfast and evening snacks.... More 

Was this review helpful? Yes
TownePlace Suit... A, Front Office Manager at TownePlace Suites Atlanta Alpharetta, responded to this review

We are delighted that your stay with the TownePlace Suites Atlanta Alpharetta was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. More 

Half Moon Bay, California, United States
Level Contributor
125 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed April 22, 2015

I have to say the staff is a 4+ for a small little hotel out in Alpharetta. I give this a 3 due to the staff and the place is very clean but the place is dated. I was there for business and they gave me a 2 rooms, didn't need it but it was nice of the to do... More 

Was this review helpful? Yes
TownePlace Suit... A, Front Office Manager at TownePlace Suites Atlanta Alpharetta, responded to this review

We are delighted that your stay with the TownePlace Suites Atlanta Alpharetta was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. More 

New Orleans, Louisiana
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed April 4, 2015

This hotel needs a lot of improving. Outside of the awesome staff Rashaud and Yvette the hotel has a lot of problems. 1st, they offer (so they say) continental breakfast, however, there is no wherd to sit and eat. When I asked them about it they said it was more of a grab and go..really. 2nd, the tub in room... More 

Was this review helpful? Yes 2
TownePlace Suit... A, Front Office Manager at TownePlace Suites Atlanta Alpharetta, responded to this review

You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. You’re... More 

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