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TownePlace Suites Atlanta Alpharetta

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7925 Westside Parkway, Alpharetta, GA 30004
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TownePlace Suites Atlanta Alpharetta
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TownePlace Suites Atlanta Alpharetta
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73 Reviews from our TripAdvisor Community

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Traveler rating
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    14
    5
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Glen Allen, Virginia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We have 4 kids, so it's always an issue going anywhere for a night. We love the TownPlace brand because of the apartment set up. Corner room with 2 bedrooms and a pull out sofa. Staff at this particular TownPlace was very efficient yet friendly. We live south of Atlanta, but we're staying up here for a state swim meet... More 

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Washington, Virginia
Level Contributor
76 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed 1 week ago

We've stayed at Towneplace Suites before and this one is pretty much the same as all the others. We had new staying at another hotel until our teenagers arrived with friends. We had a corner unit with two bedrooms, a living area with pull out sofa, kitchen, and a bathroom. The room was a bit tight for 6, especially sharing... More 

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TownePlace Suit... A, General Manager at TownePlace Suites Atlanta Alpharetta, responded to this review

We are happy to hear that your whole family, puppy and all, enjoyed your recent stay with us. With a primarily corporate client base we are able to offer deep discounts on our rooms on most weekends and we are pleased that you were able to take advantage of this. Alpharetta really does have some awesome attractions and the newly... More 

San Francisco, California
Level Contributor
42 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First room given reeked of smoke despite their non smoking policy. Ms Jackie changed our rooms without event. Room was comfy enough. Suitable for longer stay since rooms had mini kitchen with oven, microwave and dishwasher. Plates and cutlery provided. Breakfast was excellent, with to go bags since rooms had kitchenettes. Good quality products (no vending machine style drinks but... More 

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TownePlace Suit... A, General Manager at TownePlace Suites Atlanta Alpharetta, responded to this review

Thank you for taking the time to give us your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed the location, courteous staff, and breakfast. We have had numerous sports teams staying at the property during the summer, and paired with the holiday weekend, I am afraid that some of our guests were not... More 

Germantown, Tennessee
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed June 13, 2015

Stayed two nights for work. Place is in dire need of a refurb. Lobby old and cramped. Paint, walls, carpet in tough shape. Rooms beat up and air conditioning had hard time staying ahead of humidity. Health club was closet-sized and non-functional. Old weight machine and two non-working treadmills. Would not stay again!

Was this review helpful? Yes 1
TownePlace Suit... A, General Manager at TownePlace Suites Atlanta Alpharetta, responded to this review

Dear James, We are sorry that you did not enjoy your recent stay with us. Please be aware that we are scheduled to begin our full hotel renovation in September. We will be remodeling all public spaces and guest rooms. We will even be getting new exercise equipment. However, we did check and both treadmills are working just fine. While... More 

Columbus, Georgia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 5, 2015

Extremely friendly and helpful. Rooms were clean and well kept. It's a quite location off the main road and convenient to the mall and great food places. Stayed a week for work in the area. Great choice of stay.

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TownePlace Suit... A, General Manager at TownePlace Suites Atlanta Alpharetta, responded to this review

We are so please to hear that you enjoyed your recent stay with us. We do have a great location in Alpharetta and a staff that really cares about your experience. We are even making improvements with brad new faster Wi Fi and a full renovation at the end of Summer. We hope that you get to stay with us... More 

Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 2, 2015

I was here for 4 weeks, though the lobby area or leisure facilities were not much...but the basics business needs were very well met with, WiFi, equipped kitchen, free water n breakfast...shuttle services, laundry....I was comfortable in my stay in here

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TownePlace Suit... A, General Manager at TownePlace Suites Atlanta Alpharetta, responded to this review

Dear Guest, It is great to hear that you enjoyed your extended stay with us. I hope that you had an opportunity to take advantage of the extra amenities that we extend in our guest rooms as well. We will be undergoing a renovation of guest rooms and public spaces at the end of Summer as well. We would hope... More 

Kingsport, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 31, 2015

I use to be platinum level with Marriott and would stay in various locations throughout the US about 100 in a year. So when I say this it's not hyperbole - this is by far the worst room I have ever stayed in at a Marriott property. Let's start with the positives. The check-in staff was very courteous and attentive.... More 

Was this review helpful? Yes 1
TownePlace Suit... A, General Manager at TownePlace Suites Atlanta Alpharetta, responded to this review

Dear Valued Guest, Please accept my sincere apologies that our property did not meet your expectations during your recent stay. I am happy to hear that you found our staff pleasant. Please know that we are scheduled for a complete room and public space renovation beginning at the end of Summer. This will also include a new dining area and... More 

New Orleans, Louisiana
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 29, 2015

This Townplace Suites has a great friendly staff that go out of their way to make your stay comfortable. From the greetings when you check in to the goodbyes on departure the workers make you feel special. Sebastian De la Hoz, the assistant General Manager, quickly resolved a billing issue. I believe the true test of customer service is how... More 

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TownePlace Suit... A, General Manager at TownePlace Suites Atlanta Alpharetta, responded to this review

Dear Valued Guest, We are truly fortunate to have a wonderful staff here at the TownePlace Suites. I am so happy to hear that you enjoyed their hospitality and our convenient location. You are correct that we will be renovating the entire property at the end of Summer. I hope you get an opportunity to see our updated facilities soon!... More 

Monticello, Georgia
Level Contributor
41 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed May 16, 2015

I've always had good experiences with TownePlace Suites before before. The room we had really needed an update. There was broken molding around the bathroom cabinet, the shower had a touch of mold/mildew in the caulking. The place just needs a coat of pain and reworking of the furniture. The bed sheets weren't crisp either. That said I had a... More 

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TownePlace Suit... A, Manager at TownePlace Suites Atlanta Alpharetta, responded to this review

Dear Valued Guest, Thanks for taking the time to complete this review. We always appreciate when our guests let us know how we can improve. I wanted to let you know that we have shared your feedback with the appropriate teams. Please know that we are going to be receiving a renovation this summer. This renovation will include every room... More 

Knoxville, Tennessee
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed May 5, 2015

Alpharetta is a popular destination. Springhill Suites is my favorite, but it is costlier mid week. If you can stand a queen bed, this will work. There are NO kings on the property! Breakfast is predictable. Good for contractors paying their own expenses.

Was this review helpful? Yes
TownePlace Suit... A, Front Office Manager at TownePlace Suites Atlanta Alpharetta, responded to this review

We are delighted that your stay with the TownePlace Suites Atlanta Alpharetta was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. More 

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