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TownePlace Suites Atlanta Alpharetta

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7925 Westside Parkway, Alpharetta, GA 30004
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TownePlace Suites Atlanta Alpharetta
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85 Reviews from our TripAdvisor Community

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Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Hotel in a great location close to shopping and restaurants. Hotel in the process of renovations. Rooms need flooring repairs and furniture decor need an updated look. Staffing was very helpful with shopping suggestions. The grab and go breakfast was nice and offered o good selections.

Helpful?
Thank rdy1982
ATLTA-Guest, General Manager at TownePlace Suites Atlanta Alpharetta, responded to this review

Alpharetta really is a great area and we are happy to hear that our friendly staff helped you enjoy your visit to the fullest. We are so excited about our renovation and are nearly half way finished. In addition to the updated guest rooms and public spaces we are also adding a full hot breakfast area with seating and a... More 

Seattle, Washington
Level Contributor
110 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed November 28, 2015

The hotel is older but it seems to be going under a renovation... breakfast room was closed during my stay due to a renovation. The property is small but it had all of the amenities one could want when away from home. The rooms were a bit dated but they were clean and all of the kitchen amenities worked well... More 

Helpful?
Thank Midnightsolstice
ATLTA-Guest, Manager at TownePlace Suites Atlanta Alpharetta, responded to this review

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests... More 

Atlanta, GA
Level Contributor
71 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed November 2, 2015

The welcoming and checkout staff were cheerful and helpful. I've stayed here, before, when I've been with friends on business in North Atlanta who preferred having a full kitchen to cook for themselves. The suites are clean, fully equipped with cooking utensils, bowls, measuring cups, etc...but the rooms seem like they may be close to time for an update of... More 

Helpful?
Thank AlongTheJourney
TownePlace Suit... A, Manager at TownePlace Suites Atlanta Alpharetta, responded to this review

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect.... More 

Atlanta, Georgia
Level Contributor
41 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed October 18, 2015 via mobile

Great location. Really close to shopping center, theater , restaurants,etc. Hotel room was big and clean. Full size fridge, stove and microwave was a plus. Fitness center is tiny. It was too cold outside to use the pool but it looked really clean. This is an extended stay location so they don't change your sheets and clean the room every... More 

Helpful?
Thank Arks07
TownePlace Suit... A, General Manager at TownePlace Suites Atlanta Alpharetta, responded to this review

We are so happy to hear that you enjoyed your recent stay with us. We really do have a great location in Awesome Alpharetta close to great dining and shopping. We do offer a lot of extra amenities with our full kitchens and spacious rooms. I trust that our wonderful staff provided you with excellent service and clean rooms as... More 

Tampa, Florida
Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed October 14, 2015 via mobile

Noisy and a bit run down. Had booked for two nights but checked out after the first night due to the noise level. Not really sure of all the sources but a lot of mechanical noise. The lobby was sloppy when I checked in which isn't really what I expect of Marriott properties. That probably should have been a warning... More 

Helpful?
Thank tampadgm
TownePlace Suit... A, General Manager at TownePlace Suites Atlanta Alpharetta, responded to this review

We are so sorry to hear that you were not pleased with your recent stay with us. We are in the beginning phases of our renovation and sometimes the work can generate noise. We are very excited about the improvements that are being made to the property. Our guest rooms and lobby area are getting a full makeover. I do... More 

Wisconsin
Level Contributor
335 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 stars Reviewed October 8, 2015

I usually stay at the Residence Inn in Alpharetta when at my home office for business, but it was booked. Wanting to stay at a Marriott property, this was the only one with rooms. It was ok. The lobby is small, the rooms are very dated. My desk chair was in really poor shape, the seat looked ripped. The room... More 

Helpful?
Thank wisgirl01
TownePlace Suit... A, General Manager at TownePlace Suites Atlanta Alpharetta, responded to this review

Thank you for choosing to stay at the TownePlace Suites in Alpharetta. We appreciate your feedback and will use it to find ways to improve the experience for all of our guests. The TownePlace brand is a little different from most Marriott properties. All of our suites have full kitchens and sofas in the living area. We are going to... More 

Los Angeles, California
Level Contributor
56 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed September 10, 2015

Loved the Southern Charm and great Southern Hospitality of this great establishment. We were always greeted with smiles here. I remember in particular, the Front Desk clerk, I think her name was Jada, who was so friendly and helpful. The lobby and the room were both very clean and inviting. We loved the complimentary continental breakfast which consisted of cereal,... More 

Helpful?
Thank JEFF_K_1963
TownePlace Suit... A, General Manager at TownePlace Suites Atlanta Alpharetta, responded to this review

Thank you so much for taking the time to let us know how much you enjoyed your recent stay. Our hardworking and friendly staff goes the extra mile to make sure that all of our guests have a wonderful experience. We are so happy to be your "go to" place when in Alpharetta. Next time you visit we will have... More 

Marysville
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 9, 2015

The accommodations were ok. The room was a little musty and the cleaning staff a little pushy. I asked for them to come back after doing the other rooms. Apparently it only takes 15 minutes to do several other rooms before the maid came back. I finally just said give me towels as we were not ready to leave the... More 

Helpful?
Thank Denise E
TownePlace Suit... A, General Manager at TownePlace Suites Atlanta Alpharetta, responded to this review

Thank you for taking the time to offer your feedback regarding your recent stay with us. We look forward to the ideas for improvement that we receive from guests that share their experiences. Alpharetta is a great area with a lot of fun activities to offer and I'm happy to hear that you enjoyed the area. I do apologize if... More 

Savannah, GA
Level Contributor
170 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 391 helpful votes
2 of 5 stars Reviewed August 27, 2015

Small kitchenette with vintage appliances (didn't use). Truly bizarre, room-hogging built-in desk/cubbyholes/file drawers piece as work space, underlit distractingly by a naked yellow fluorescent bulb. Super-dated carpet and linoleum. Formica counter in kitchenette has multiple layers of caulk, and needs to be recaulked. Walls have several coats of paint and need to be repainted. Signs of previous water damage in... More 

Helpful?
Thank originalbob
TownePlace Suit... A, General Manager at TownePlace Suites Atlanta Alpharetta, responded to this review

We are so sorry to hear that we did not meet your expectations during your recent stay with us. We are aware that it is time for some updates to the property and have everything in place to begin renovations in a few months. We do our best to still provide excellent customer service and a clean and inviting experience... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed August 11, 2015 via mobile

The customer service I received from Nick and Annette (I could be a little off with their names) was outstanding! I can't say the same for the service received from other employees. These two went above and beyond the norm to resolve the issues I had with my first room. To make this story short, I ended up in a... More 

Helpful?
Thank courtney e
TownePlace Suit... A, General Manager at TownePlace Suites Atlanta Alpharetta, responded to this review

Thank you for taking the time to let us know about your recent stay with us. We really do have some great associates and I am happy to hear that you received a complimentary upgrade. If we have larger rooms available we gladly upgrade our guests on a regular basis. Just be sure to ask on your next visit and... More 

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