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Courtyard by Marriott Atlanta Alpharetta

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12655 Deerfield Parkway, Alpharetta, GA 30004
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Courtyard by Marriott Atlanta Alpharetta
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Courtyard by Marriott Atlanta Alpharetta
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116 reviews from our community

Traveler rating
    47
    32
    29
    6
    2
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28
17
9
47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saipan, Mariana Islands
Top Contributor
67 reviews 67 reviews
57 hotel reviews
157 helpful votes 157 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Had a weekend stay at this clean, new facility. All went smoothly and the breakfast deal we got was really appreciated. The staff, especially Angel on the Front Desk, went out of their way for us. The housekeeping got us a bassinet te to use. The restaurant staff wrapped up a breakfast sandwich for our daughter. Highly recommended especially at... More 

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Tennessee
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My daughter in law, my granddaughter, and I went to Alpharetta, Georgia to visit my son who was working out of town during the weekdays and coming home on the weekends. We decided that we would go down early on a Wednesday and book the American Girl Hotel package and go to the American Girl Store. The store is only... More 

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Evans, Georgia
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for the third time in less than a year and was highly satisfied. I arrived fairly late in the evening and had a room request when I got there and Angel took care to make sure I got exactly what I wanted for my stay. I do wish they included some kind of breakfast and decent coffee. The... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

What a great stay we had at the Marriott. Everything was great. Angela , who checked us in, made sure that everything was taken care of. We'd like to thank her and the entire staff at the Marriott for a great weekend.

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Sal C, General Manager at Courtyard by Marriott Atlanta Alpharetta, responded to this review

Dear Valued Guest, I wanted to thank you for taking the time to provide us with feedback regarding your recent stay. It sounds like Angel exceeded your expectations and I will be sure to share your feedback with the entire team. On behalf of the entire team at the Courtyard Atlanta Alpharetta we would like to thank you for choosing... More 

West Chester, Pennsylvania
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Read a few reviews before writing this one. Sorry for the current manager who has been responding to disappointed reviews. I, too, found the Courtyard tired. It was clean but the competition is stiff. I'm starting to prefer Springhill Suites by Marriott... especially the new ones because breakfast buffet is included and the rooms are more than a bed. When... More 

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Sal C, General Manager at Courtyard by Marriott Atlanta Alpharetta, responded to this review

Dear Suzy, I wanted to take a moment and thank you for providing us with feedback regarding your stay last week. I apologize for our rooms not meeting your expectations and I also wanted to let you that we do have rate plans which include breakfast. Again, thank you for choosing us during your recent trip to Alpharetta and we... More 

charleston sc
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 4 weeks ago

There are several good points to the hotel. First, the location is convenient to many area stores and restaurants. There is ample hotel parking. The staff is friendly and helpful. Unfortunately, there are several unimpressive areas as well. First, the beds are so soft that it is impossible to sleep. On the third floor, the ceilings are so low that... More 

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Sal C, General Manager at Courtyard by Marriott Atlanta Alpharetta, responded to this review

Dear Valued Guest, I wanted to thank you for the feedback regarding your recent stay. I would like to apologize for the bed and noise issues you experienced. If you have a moment and would like to discuss this matter further please contact me at 678-366-3360. Again, thank you for choosing us during your recent travels to Alpharetta and we... More 

Schaumburg, Illinois
Senior Contributor
46 reviews 46 reviews
30 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The last time I reviewed this hotel was in 2013 and at that time, I was told hotel renovations were coming. It is now 2 years later and the only thing renovated is the lobby. Don't get me wrong, the lobby/cafe looks great-modern/warm/inviting, but as soon as you walk down the hall and see the green carpet, you know the... More 

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Sal C, General Manager at Courtyard by Marriott Atlanta Alpharetta, responded to this review

Dear Valued Guest, I wanted to thank you for providing us with feedback regarding your recent stay. I also wanted to let you know that the property will be renovated prior to the end of this year. We appreciate your patience and hope you will allow us the opportunity to serve you again in the future. Again, thank you for... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

We were very surprised at the appearance of the entire property having stayed at this Hotel over the years! The remodel was a complete success. What made this visit special was the effort by Samira. She was managing the front desk when we arrived and she was phenomenal. We both travel with our careers so we both know great service... More 

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Gimena T, Manager at Courtyard by Marriott Atlanta Alpharetta, responded to this review

Thank you very much for your feedback from your recent stay at the Courtyard Alpharetta. We are very glad you came back to stay with us and appreciate very much the kind words about the service that Samira provided for you during this time. We will share this review with her. Thank you for staying with us! More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Checked in late after a basketball tourney with my 9 year old daughter. She walked into the room first, and the room was already occupied. The only thing that would make this more unsafe is if this had happened to the room I was occupying (I am a police officer, and you could imagine the potential outcome if someone entered... More 

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Gimena T, Manager at Courtyard by Marriott Atlanta Alpharetta, responded to this review

I wanted to thank you for providing us with feedback regarding your recent stay. Please accept my apologies for the issues that you experienced at our Hotel. What happened with your check in is definitely not acceptable. We will address this situation with our staff and research this incident further. Please accept our most sincere apologies and hope you will... More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 of 5 stars Reviewed March 28, 2015

This hotel is just average and I was a little disappointed. The staff was friendly enough but the hotel needs a renovation to the rooms. The lobby has been recently renovated to the new "bistro" look but, the rooms were stale and drab. Also the offerings for breakfast was highly overpriced. Thankfully there are many surrounding restaurants in the area.

Was this review helpful? Yes
Sal C, General Manager at Courtyard by Marriott Atlanta Alpharetta, responded to this review

Dear Valued Guest, I wanted to thank you for providing us feedback regarding your recent stay. I would like to apologize for our rooms not meeting your expectations and let you know that the rooms will be renovated later this year. On behalf of the entire team at the Courtyard Atlanta/Alpharetta we wanted to thank you for choosing during your... More 

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