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Residence Inn Atlanta Alpharetta/Windward

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5465 Windward Pkwy West, Alpharetta, GA 30004
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Residence Inn Atlanta Alpharetta/Windward
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Residence Inn Atlanta Alpharetta/Windward
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97 reviews from our community

Traveler rating
    42
    36
    13
    3
    3
See reviews for
24
12
9
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
  • All months
    (97)
  • Mar-May only
    (22)
  • Jun-Aug only
    (31)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (21)
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Frederick, Maryland
1 review
5 of 5 stars Reviewed April 6, 2015

I frequently travel to Alpharetta on business and prefer to stay at this Residence Inn. The rooms are clean as well as updated with nice amenities such as granite countertops and very comfortable beds. My primary reason for staying that the staff go out of there way to make me feel welcome and that my needs are met.

Was this review helpful? Yes
Ivan S, General Manager at Residence Inn Atlanta Alpharetta/Windward, responded to this review

We are so delighted that you prefer to stay at the Residence Inn Alpharetta Windward on your frequent business trips to Alpharetta. We truly appreciate hearing that you always had such a phenomenal staff and service experience. Thanks again for letting everyone know that we exceeded your expectations. Please come back and see us again on your next trip to... More 

1 review
5 of 5 stars Reviewed April 1, 2015

We stopped here at 2:ooAM after traveling all night Charles checked us in and was very freindly & helpful even at 2AM. The hotel was like being in your own little apartment. Full size fridge, stove top, microwave, regular size coffee pot, living room area was seperate from bed room, balcony and i must say the grounds were beautiful. I... More 

Was this review helpful? Yes
Ivan S, General Manager at Residence Inn Atlanta Alpharetta/Windward, responded to this review

We truly appreciate that you found the Residence Inn Alpharetta Windward to be “Awesome Place and Staff”. I will be sure to share all of your outstanding feedback with Charles, our night auditor and all of the rest of our associates who made your stay so great. Thanks again for making our hotel your home away from home. We look... More 

Rotonda West, Florida
Top Contributor
71 reviews 71 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed March 30, 2015

We were traveling with our dog. This was one of 3 hotels that allowed pets. The unit was a one bedroom. It had everything you could want, full kitchen and 2 TVs. The living room sofa was very uncomfortable so we took turns using the desk chair. Bed was comfortable, linens great. Front desk, Daniel, was very courteous and helpful.... More 

Was this review helpful? Yes
Ivan S, General Manager at Residence Inn Atlanta Alpharetta/Windward, responded to this review

We appreciate that you made the Residence Inn by Marriott Alpharetta Windward a “Nice Hotel” for anyone staying in the Alpharetta area. We truly appreciate hearing that you had such a great time at our hotel and you enjoyed our excellent service and all of our hotel amenities. It was so nice to hear that “Daniel was very courteous and... More 

Montgomery, Ala.
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 28, 2015

We stopped here for an event being held in Suwanee, Ga., which is just a few miles away. PROS: * Nice staff. The guys at the front desk were helpful all the way through. * Lobby. It's been upgraded. Has all the touchscreen stuff, nice dining area. * Lots of parking. CONS: * Not very convenient to the Interstate --... More 

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Ivan S, General Manager at Residence Inn Atlanta Alpharetta/Windward, responded to this review

We want to thank you for providing such a detailed review about your recent stay with us at Residence Inn Alpharetta Windward. We highly appreciate that you rated us an A- and recommended our property to other viewers. I will be sharing your feedback with my team as we work to improve your future guest experience at our hotel. Thanks... More 

Racine, Wisconsin
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 25, 2015 via mobile

We stayed here for two weeks while I attended a business meeting. The place was clean, pet friendly and the staff was attentive and friendly. I would stay here again if I come back. Also, the Mon.-Wed. food they serve after 5 was good!

Was this review helpful? Yes
Ivan S, General Manager at Residence Inn Atlanta Alpharetta/Windward, responded to this review

We are thrilled to hear that our hotel - Residence Inn by Marriott Alpharetta Windward was “clean, pet friendly and the staff was attentive and friendly” during your recent visit. You can be sure that I will be sharing all of your feedback with our associates to let them know how much you appreciated their exceptional customer service. Thanks again... More 

Neenah, Wisconsin
Contributor
15 reviews 15 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 25, 2015

The customer service at the Residence Inn is outstanding. Every single employee goes out of their way to be overly friendly and helpful. The breakfast is great and rooms are nice, especially for longer stays.

Was this review helpful? Yes
Ivan S, General Manager at Residence Inn Atlanta Alpharetta/Windward, responded to this review

We really appreciate all of your excellent feedback about your great stay here at the Residence Inn by Marriott Alpharetta Windward. It was really wonderful to hear that you loved staying in our popular suites and enjoyed all of the hotel amenities. Thanks for letting everyone know about your outstanding customer service experience during your stay with us. It was... More 

Contributor
12 reviews 12 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 5, 2015

Stayed in a two bedroom two bath room. The Room was wonderful. It felt like my own little apartment. All the staff new my name and my grand daughters too. They went above and beyond for us. Housekeeping put a the stuff animals across the bed so cute. My grand daughter couldn't wait to run in and see how they... More 

Was this review helpful? Yes
Ivan S, General Manager at Residence Inn Atlanta Alpharetta/Windward, responded to this review

We really appreciate all the outstanding feedback about your experience during your stay at the Residence Inn by Marriott Alpharetta Windward. It is nice to hear that you felt here like in your own little apartment and you enjoyed all hotel amenities including complimentary breakfast and social hours. I will be sure to share your kind comments with our associates... More 

Atlanta, Georgia
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed February 4, 2015

I spent a week at this hotel and absolutely LOVED it. I give ratings based on what the hotel purports to be. This is not a luxury hotel. It's a 2.5-3 star hotel and as such gets a 5:5 for service, convenience, cleanliness, amenities, and ambiance. It's good for business, overnight stays or relocation. I travel frequently with work and... More 

Was this review helpful? Yes
Ivan S, General Manager at Residence Inn Atlanta Alpharetta/Windward, responded to this review

We appreciate that you took the time to detail your recent visit to the Residence Inn by Marriott Alpharetta Windward. Thanks for scoring as a 5:5 for service, convenience, cleanliness, amenities and ambiance and for all of your outstanding feedback about our staff and the great service that you received during your visit. Your recognition truly means a lot to... More 

Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed February 1, 2015

It's no frills. Very dark inside the room but updated and decently comfortable bed. Breakfast was good and the staff was very nice and friendly. I'd stay again. I also had a great rate. The kitchen was small but a great weekend stay size - the place was clean and well maintained overall.

Was this review helpful? Yes
Ivan S, General Manager at Residence Inn Atlanta Alpharetta/Windward, responded to this review

We are so happy that you enjoyed your stay at the Residence Inn by Marriott Alpharetta Windward. It was so nice to hear that you found your guest room to be so clean and our staff to be very nice and friendly during your stay. Please come back and see us the next time that your plans bring you to... More 

Jackson, Mississippi
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 1, 2015

I stayed at the Residence Inn Atlanta Alpharetta Windward Pkwy for one night. The room was clean. The bed was okay, slightly lumpy though. I did however love the fireplace in the room. It put you in the mind of a small 1 bedroom apartment. I loved the kitchen and its amenities. The bathroom was ok. Operating the shower was... More 

Was this review helpful? Yes
Ivan S, General Manager at Residence Inn Atlanta Alpharetta/Windward, responded to this review

Thank you for taking the time to leave a review about your stay at Residence Inn Alpharetta Windward. We truly appreciate your detailed feedback. It was nice to hear that you found you room clean and you enjoyed all room amenities. Please accept my sincerest apology for not meeting your expectations in regards to the breakfast. As we strive to... More 

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