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Residence Inn Atlanta Alpharetta/Windward

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5465 Windward Pkwy West, Alpharetta, GA 30004
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Residence Inn Atlanta Alpharetta/Windward
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Residence Inn Atlanta Alpharetta/Windward
Residence Inn Atlanta Alpharetta/Windward
Residence Inn Atlanta Alpharetta/Windward
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94 reviews from our community

Traveler rating
    40
    36
    12
    3
    3
See reviews for
23
11
9
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Montgomery, Ala.
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stopped here for an event being held in Suwanee, Ga., which is just a few miles away. PROS: * Nice staff. The guys at the front desk were helpful all the way through. * Lobby. It's been upgraded. Has all the touchscreen stuff, nice dining area. * Lots of parking. CONS: * Not very convenient to the Interstate --... More 

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Racine, Wisconsin
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed here for two weeks while I attended a business meeting. The place was clean, pet friendly and the staff was attentive and friendly. I would stay here again if I come back. Also, the Mon.-Wed. food they serve after 5 was good!

Review collected in partnership with Microsoft Windows App

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Ivan S, General Manager at Residence Inn Atlanta Alpharetta/Windward, responded to this review

We are thrilled to hear that our hotel - Residence Inn by Marriott Alpharetta Windward was “clean, pet friendly and the staff was attentive and friendly” during your recent visit. You can be sure that I will be sharing all of your feedback with our associates to let them know how much you appreciated their exceptional customer service. Thanks again... More 

Neenah, Wisconsin
Contributor
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The customer service at the Residence Inn is outstanding. Every single employee goes out of their way to be overly friendly and helpful. The breakfast is great and rooms are nice, especially for longer stays.

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Ivan S, General Manager at Residence Inn Atlanta Alpharetta/Windward, responded to this review

We really appreciate all of your excellent feedback about your great stay here at the Residence Inn by Marriott Alpharetta Windward. It was really wonderful to hear that you loved staying in our popular suites and enjoyed all of the hotel amenities. Thanks for letting everyone know about your outstanding customer service experience during your stay with us. It was... More 

Contributor
12 reviews 12 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 5, 2015

Stayed in a two bedroom two bath room. The Room was wonderful. It felt like my own little apartment. All the staff new my name and my grand daughters too. They went above and beyond for us. Housekeeping put a the stuff animals across the bed so cute. My grand daughter couldn't wait to run in and see how they... More 

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Ivan S, General Manager at Residence Inn Atlanta Alpharetta/Windward, responded to this review

We really appreciate all the outstanding feedback about your experience during your stay at the Residence Inn by Marriott Alpharetta Windward. It is nice to hear that you felt here like in your own little apartment and you enjoyed all hotel amenities including complimentary breakfast and social hours. I will be sure to share your kind comments with our associates... More 

Atlanta, Georgia
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed February 4, 2015

I spent a week at this hotel and absolutely LOVED it. I give ratings based on what the hotel purports to be. This is not a luxury hotel. It's a 2.5-3 star hotel and as such gets a 5:5 for service, convenience, cleanliness, amenities, and ambiance. It's good for business, overnight stays or relocation. I travel frequently with work and... More 

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Ivan S, General Manager at Residence Inn Atlanta Alpharetta/Windward, responded to this review

We appreciate that you took the time to detail your recent visit to the Residence Inn by Marriott Alpharetta Windward. Thanks for scoring as a 5:5 for service, convenience, cleanliness, amenities and ambiance and for all of your outstanding feedback about our staff and the great service that you received during your visit. Your recognition truly means a lot to... More 

Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed February 1, 2015

It's no frills. Very dark inside the room but updated and decently comfortable bed. Breakfast was good and the staff was very nice and friendly. I'd stay again. I also had a great rate. The kitchen was small but a great weekend stay size - the place was clean and well maintained overall.

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Ivan S, General Manager at Residence Inn Atlanta Alpharetta/Windward, responded to this review

We are so happy that you enjoyed your stay at the Residence Inn by Marriott Alpharetta Windward. It was so nice to hear that you found your guest room to be so clean and our staff to be very nice and friendly during your stay. Please come back and see us the next time that your plans bring you to... More 

Jackson, Mississippi
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 1, 2015

I stayed at the Residence Inn Atlanta Alpharetta Windward Pkwy for one night. The room was clean. The bed was okay, slightly lumpy though. I did however love the fireplace in the room. It put you in the mind of a small 1 bedroom apartment. I loved the kitchen and its amenities. The bathroom was ok. Operating the shower was... More 

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Ivan S, General Manager at Residence Inn Atlanta Alpharetta/Windward, responded to this review

Thank you for taking the time to leave a review about your stay at Residence Inn Alpharetta Windward. We truly appreciate your detailed feedback. It was nice to hear that you found you room clean and you enjoyed all room amenities. Please accept my sincerest apology for not meeting your expectations in regards to the breakfast. As we strive to... More 

Palm Harbor, Fl, Usa
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 15, 2015

Our recent stay at the Residence Inn in Alpharetta, GA recently turned out to be an extremely pleasant experience. The staff, from the Manager on, were very accommodating, friendly and self-less. I doubt that any hotel staff could be more welcoming to insure our stay was the best experience possible. I can't praise enough about the quality of service that... More 

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Ivan S, General Manager at Residence Inn Atlanta Alpharetta/Windward, responded to this review

We are so thrilled to hear that you let everyone know that the Residence Inn by Marriott Alpharetta Windward is a Great Hotel with Excellent Staff Service. I will definitely share your outstanding comments with all of our friendly associates and they will be honored that you recognized them for their outstanding customer service. Please come back and see us... More 

1 review
5 of 5 stars Reviewed January 4, 2015

This place is really good! Very friendly and nice staff, they will help you promptly and always with a smile on their faces. The apartment with 2 rooms was a good size for 2 couples and 2 toddlers. They have pack and plays available for babies. The shower head is strong and hot. Breakfast is good but has no bacon... More 

Was this review helpful? Yes
Ivan S, General Manager at Residence Inn Atlanta Alpharetta/Windward, responded to this review

We appreciate that you took the time to detail your recent visit to the Residence Inn by Marriott Alpharetta Windward and are so happy to hear that everyone at the hotel provided you with such outstanding customer service. I will be sure to share all of your outstanding feedback with all of our associates who made your stay so great.... More 

New Orleans, Louisiana
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 16, 2014

This hotel is by far the best hotel for my price range I have stayed at thus far. The staff was so friendly and everyone from top management down to the maintenance man, house keeping and cooks treated us as if we were family and they had known us for years. Everyone went above and beyond to help out with... More 

Was this review helpful? Yes
Ivan S, General Manager at Residence Inn Atlanta Alpharetta/Windward, responded to this review

We truly appreciate hearing that you had such an exceptional time during your recent visit to the Residence Inn Alpharetta Windward and so honored that you took the time to recognize our associates. It was so nice to hear that our staff was able to accommodate all your needs. Thank you so much for highlighting our amenities, breakfast and excellent... More 

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