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Hyatt Place Atlanta/Alpharetta/North Point Mall

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7500 North Point Parkway, Alpharetta, GA 30022 (Formerly "AmeriSuites")
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Hyatt Place Atlanta/Alpharetta/North Point Mall
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Hyatt Place Atlanta/Alpharetta/North Point Mall
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119 reviews from our community

Traveler rating
    38
    48
    17
    9
    7
See reviews for
18
17
6
57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Orleans, Louisiana
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here for one week in March for a training class. The hotel was clean and comfortable. Each staff member was very friendly and helpful. If you need to use the internet at all - DON'T STAY HERE! During the training class it was required to access the internet. Everyday I had issues connecting - not only in the conference... More 

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Zionsville, Indiana
Contributor
16 reviews 16 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This property is near quality dining and shopping. The rooms are very large with a large shower, small kitchenette, large couch and a larger flat screen HD TV. The room rate was very reasonable for the high quality of the property. The breakfast quality was very good. My only criticism is that there was only one staff on duty in... More 

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Waycross, GA
Top Contributor
57 reviews 57 reviews
22 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed at this hotel before, and decided to come back again. This visit was relatively problem-free. The front desk staff was very welcoming; I like that they have a sense of humor. The room was immaculate (I'm a germaphobe), and the bed was comfy. The shower was incredible--tons of water pressure (room 509), and we had more TV... More 

Was this review helpful? Yes 1
2 reviews
1 of 5 stars Reviewed 4 weeks ago

Problems started when we tried to check in. The front desk guy had no reservations under our name although we had booked the room 2 weeks prior. When telling him this, he told us to call the 800 number for the company. We called, listened to the recording for 5 minutes, then finally talked to someone who said that the... More 

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Birmingham, Alabama
Contributor
18 reviews 18 reviews
3 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed February 2, 2015

My mother and I brought my two small daughters to the area to visit the American Girl store at the North Point mall. We found a great deal for one night at this hotel and were pleasantly surprised when we arrived. Our room was very spacious and clean. The hotel looked modern and updated in the lobby area and the... More 

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Dee E, General Manager at Hyatt Place Atlanta/Alpharetta/North Point Mall, responded to this review

Greetings RNicole1! Thank you for your recent stay and for taking the time to write a review. How awesome is that American Girl store!!! We have so many families that come to town for birthday parties and events at the store. Also there are so many things to do in this area and the greater Atlanta area so we'd love... More 

Birmingham, Alabama
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 31, 2015

Nice clean and comfortable hotel. Looks like they are still in the process of remodeling, which has a clean modern look. Front desk staff was friendly at check in, even though it was quite busy. We were checking in with a large group and they handled it fast and friendly. Room was large and comfortable with a nice sofa/sitting area.... More 

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Dee E, General Manager at Hyatt Place Atlanta/Alpharetta/North Point Mall, responded to this review

Greetings, Thank you for your recent stay and for taking the time to complete a review. We are in the process of remodeling and hope to be completed by Mid-March. The upgrades will include new bathrooms, carpet, lighting, pictures, desk chairs, etc. We look forward to welcoming you back when the project is completed. We wish you happy and safe... More 

1 review
2 of 5 stars Reviewed January 27, 2015

I stayed here on business and the problems started at check in. The had no sign stating that they were going through renovations, the walls are very thin, and they messed up the instructions that were given to them at check in. It utimately resulted in me being charged 3 times throughout the week for the one day stay that... More 

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Dee E, General Manager at Hyatt Place Atlanta/Alpharetta/North Point Mall, responded to this review

Greetings and thank you for taking the time to complete a review. I apologize that the follow up was not timely but we were able to correct the billing issue and credit your card for the funds. If there is anything additional that I can do for you please let me know. Safe travels! Dee E- General Manager More 

Hurley, United Kingdom
Contributor
20 reviews 20 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 18, 2014

I've stayed here on business many times and I think it fits the bill perfectly. It's clean, the rooms are large and well equipped and - best of all - the staff are fantastic. The location is perfect, not only for business in Alpharetta, but also the North Point Mall and other local amenities. I've had the occasional issue with... More 

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Dee E, General Manager at Hyatt Place Atlanta/Alpharetta/North Point Mall, responded to this review

Thank you so much for your loyalty and for the review. We are thrilled that you get to enjoy not only our accommodations but also the many amenities this area has to offer. We are looking forward to you next stay! Dee E- General Manager More 

Alexander City, Alabama
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 2, 2014

This hotel is by far the best one we have stayed in. we stayed here November 21-23 for a soccer tournament. I was very impressed by this hotel, the lady that checked us in was supper nice and very helpful. when we got to our room we were like in shock because of how big it was. the breakfast was... More 

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Dee E, General Manager at Hyatt Place Atlanta/Alpharetta/North Point Mall, responded to this review

Thank you for your stay and for taking the time to write a review. Due to our location we host various sports groups throughout the year and we are pleased that our hotel has the amenities and services that weekend leiusre travelers are in of. We'd love to see you on the next trip. Happy and Safe travels! Dee E... More 

Denver, Colorado
Top Contributor
157 reviews 157 reviews
19 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed November 25, 2014

Excellent location and as always with Hyatt Place hotels (which I love) the hotel is very nice. However some outlets in my room did not work and were not fixed, and the fridge in my room stopped working as well. The staff suggested that they will put my items in their fridge for me but they ended up putting it... More 

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