We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn Atlanta Alpharetta/North Point Mall

Hotel website
Hotel deals
Hotel packages
1325 Northpoint Drive, Alpharetta, GA 30022
Special Offer
Save 15% This Summer!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Residence Inn Atlanta Alpharetta/North Point Mall
Professional photos View all
Browse nearby
Residence Inn Atlanta Alpharetta/North Point Mall
Write a Review

121 reviews from our community

Traveler rating
    47
    51
    15
    5
    3
See reviews for
45
10
9
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (121)
  • Mar-May only
    (33)
  • Jun-Aug only
    (34)
  • Sep-Nov only
    (28)
  • Dec-Feb only
    (26)
All months
Powhatan, VA
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I arrived at the hotel at 3:45, but there appeared to be no rooms available. ( actually no one came to the desk for 5-or more minutes.) & she had to check housekeeping, I did not get a room until after 4:00 pm, even though check in clearly shows a 3:00 pm check in. Some other folks after me, had... More 

Was this review helpful? Yes
Greenville, South Carolina, United States
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for 2 nights the room was clean and the staff was pleasant. I did have to go and get my own fresh towels , because my room did not get cleaned. But other then that my stay was nice. They also have free breakfast here.

Was this review helpful? Yes
Laurie T, General Manager at Residence Inn Atlanta Alpharetta/North Point Mall, responded to this review

Ms. Keesha - Thank you so much for taking the time to review your stay. It truly does mean a lot for customers and the team at the hotel to have real guest share their experience. I do apologize that your room did not get service but I'm glad the team took care of you and got the needed towels... More 

Bristol, United Kingdom
Contributor
14 reviews 14 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I stayed here for a month for work reasons. Everything was ok and clean enough but there was nothing to give this hotel better than average rating. The room itself was a bit outdated. The kitchen was poorly equipped to really make any decent meals (tiniest frying pan ever)! The air conditioning and bathroom fan were both extremely loud and... More 

Was this review helpful? Yes 1
Laurie T, General Manager at Residence Inn Atlanta Alpharetta/North Point Mall, responded to this review

Catherine - Thank you for taking the time to share your experience at the Residence Inn North Point Mall. I have actually just taken over this property and I'm sorry about the kitchen issues which I am looking into. I will also have our engineer team looking into the ac and bathroom fan noise issue to ensure the problem is... More 

Manama, Bahrain
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 15, 2015

Stayed here to be close to family and explore the area a little bit while taking care of a work issue. The hotel was clean, quiet, spacious, and had a great breakfast. Close to the mall with plenty of eating and shopping in the area, and a good springboard for anything in the north Atlanta area.

Was this review helpful? Yes 1
Don S, Manager at Residence Inn Atlanta Alpharetta/North Point Mall, responded to this review

Thank you so much for your kind comments. We are glad you had a fantastic time during your visit to alpharetta!! More 

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 25, 2015 via mobile

I always check hotel beds for bugs before I put my belongings in the room or sleep on the bed. Upon arrival at the Residence Inn Alpharetta (room 237) I pulled back the sheets and found a substantial blood stain on the mattress. Completely disgusted! It makes me wonder what other items have been neglected/ignored by hoisekeeping.

Was this review helpful? Yes 3
Don S, Manager at Residence Inn Atlanta Alpharetta/North Point Mall, responded to this review

Please accept our most sincerest apologies for the issues that you encountered. We would like to look further into this issue and personally apologize to you. If you can give us a call at 770-587-1151 ext. 603 our management staff looks forward to speaking with you. More 

Fayette City, Pennsylvania
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 23, 2015

I arrived at the last minute and got the last room available(my fault). Room was very nice for $215.00, Only problem was the strip between tile floor and carpet was uncomfortable in stocking feet. I arrived after a 11 hour trip, to attend a funeral. I needed a room to change and get ready to attend at 6 PM. I... More 

Was this review helpful? Yes 1
Don S, Manager at Residence Inn Atlanta Alpharetta/North Point Mall, responded to this review

First and foremost we would like to apologize for the troubles you encountered while staying with us. We will speak with the staff and let them know about the proper procedure of a guest checking out. We hope that you can give us another chance to try to make it up to you when you are in the Alpharetta area.... More 

Nashville, Tennessee
Contributor
19 reviews 19 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 4, 2015

This is a great hotel for shopping and dining. Located within walking distance of the North Point mall and close to the North Point Market Place. It is clean and the staff is really great!! Paula and Chris at the front desk are wonderful!! I would hire them away if I could!! We traveled to Atlanta for an American Girl... More 

Was this review helpful? Yes 1
Don S, Manager at Residence Inn Atlanta Alpharetta/North Point Mall, responded to this review

Thank you so much for that 5 star rating and for the amazing comments of our staff! I will be sure to pass it to on. It pleases to hear that our staff along with our location made for such a great combination to create a memorable experience for you and your party! Thank you for choosing Residence Inn North... More 

Contributor
17 reviews 17 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 25, 2014 via mobile

First of all, every staff member I encountered was friendly, helpful, knowledgeable, and an asset to the property. My reason for my comments deal with the property itself. It could use a face-lift. The buildings themselves look "tired". We stayed in room 313 and it was a disappointment. The bed was soft and lumpy. The fan in the bathroom was... More 

Was this review helpful? Yes 1
Don S, Manager at Residence Inn Atlanta Alpharetta/North Point Mall, responded to this review

We do apologize for all of the inconveinences that you had with us during your stay. Thank you for the very imformative information regarding your stay at our hotel recently. We will make sure that we show this to the proper personnel and we get each issue corrected. We look forward to your future stay with us whenever you may... More 

Lviv, Ukraine
Contributor
17 reviews 17 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 16, 2014

Had 2 weeks here. Lot of families around, some business travelers and this is exact profile of this inn. Large mall and my partners office nearby and really nice area around. Rooms include almost any equipment needed for stay here for a 2 weeks. Europeans (such as me), don't forget DC connector or go to mall (they have decent number... More 

Was this review helpful? Yes 1
Don S, Manager at Residence Inn Atlanta Alpharetta/North Point Mall, responded to this review

Thank you for your kind review, we appreciate it! We hope you visit us again! More 

Gurgaon, India
Contributor
13 reviews 13 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 2, 2014

I went there for 10 days for business purpose. The location of this hotel is adjacent to the mall. Which makes it convenient for shopping. There is an Indian Buffet restaurant near to this place in fact walking distance, they serve good food. The rooms were clean and staff was helpful. The place itself is having lot of trees nearby... More 

Was this review helpful? Yes
Don S, Manager at Residence Inn Atlanta Alpharetta/North Point Mall, responded to this review

Thank you so much for your review! We are glad you enjoyed your stay with us! More 

Questions? Get answers from hotel staff and past guests. Ask a question

88 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (64)
Viewed
Room/suite (36)
Viewed
Hotel & grounds (2)
Viewed
Dining (3)
Viewed
Bathroom (2)
Viewed
Pool/beach area (2)
Viewed
Other (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Room/suite (9)
Viewed
Pool/beach area (1)
Viewed
Dining (3)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (2)
Viewed
Other (7)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities