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All 28 Alpharetta hotels

Residence Inn Atlanta Alpharetta/North Point Mall

3.0 of 5 Hotel   |   1325 Northpoint Drive, Alpharetta, GA 30022
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89%
Ranked #6 of 28 hotels in Alpharetta
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 weeks ago
Lovejones4u Huntsville, AL
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85 people have reviewed this hotel

Traveler rating
    34
    38
    8
    4
    1
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33
9
6
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Huntsville, AL
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Five of us stayed in the two bedroom two bath suite for a girls' weekend in March and it was just like being at home. The furnishings are modern, the kitchen fully stocked, fireplace (we didn't use) and popcorn in the lobby at check-in. I would stay again and absolutely have no complaints. The location was just right-North Point Mall,... More

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Columbus, Mississippi
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel was just okay.....We did the American Girl Package. The Staff at the Hotel were FANTASTIC (very friendly); the check-in for my grand-daughter and her American Girl doll was an experience of a life time for her. However, upon settling in our room, the dishwasher was still full of dishes from the previous guest (they were washed, but not... More

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Don S, General Manager at Residence Inn Atlanta Alpharetta/North Point Mall, responded to this review

Thank you so much for your feedback regarding your recent stay with us. I do apologie for the issues you had while with us. Our goal is for guest to have a problem free and relaxing stay. We pride our hotel with the American Girl experience and please be assured your concerns have been addressed with our team. If possible... More

Phenix City, Alabama
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 4 weeks ago

The American Girl doll package was fantastic. My girls loved it. The hotel is newly renovated and really clean. The staff were super friendly to the children. Walking distance to the mall. Lots included in the package price. I left both our ipad chargers in the room and also my iPhone charger. They were not able to find them but... More

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Chicago
Contributor
19 reviews 19 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 4, 2014

Hotel is descent. Upgraded but not too recently. Courtyard is bigger. Conveniently located next to the mall. Good rooms, with fireplace. The bathroom has same switch for light and fan, which I dislike.

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Don S, General Manager at Residence Inn Atlanta Alpharetta/North Point Mall, responded to this review

Thank you for your review.We always appreciate feed back from our guests so that we can identify areas needing improvement. We hope you will give us another try the next time you find yourself in the Alpharetta area - we'd love the chance to exceed your expectations next time. More

Louisville, Kentucky
1 review
5 of 5 stars Reviewed February 9, 2014

If you are traveling to Atlanta this is your MUST STAY hotel in the city of Atlanta! While 20 minutes from Midtown, this hotel is perfectly situated near all the shopping you could ask for and delicious restaurants to fit any taste bud. Upon check-in, I was greeted by some of the most friendly staff I have experienced in my... More

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Don S, General Manager at Residence Inn Atlanta Alpharetta/North Point Mall, responded to this review

Thank you so much for your wonderful review of our hotel! We are so happy that you had such a great experience and will be sure to pass the praise along to our employees; they do try to go the extra mile for all of our guests. We hope you will think of us the next time you are in... More

Alpharetta, Georgia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 30, 2014

After being kicked out of The Cheesecake Factory at midnight in the middle of Atlanta's Perfect Storm, we heard Residence Inn of North Point Parkway in Alpharetta, GA was letting people sleep in the lobby. We loaded everyone into three cars and crawled onto the side streets that were covered in a sheet of ice. The Residence Inn’s employees that... More

Was this review helpful? Yes 2
Don S, General Manager at Residence Inn Atlanta Alpharetta/North Point Mall, responded to this review

It was quite a storm, wasn't it? We are so glad that you made it safely to our Residence Inn! Snow storms are so rare here in Georgia; when they happen, we all have to work together to make sure everyone is well taken care of. Thank you for the kind review. We hope you will visit us again under... More

Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 20, 2014

We stayed one night to make a trip out of a visit to the American Girl store at the mall. The hotel couldn't be more convenient to the store and there is plenty to do all right within a few minutes drive. My daughter loved the "extras" with the package and the special check in for her was so cute,... More

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Don S, General Manager at Residence Inn Atlanta Alpharetta/North Point Mall, responded to this review

Thank you for your review! We are happy that you enjoyed your American Girl package experience at our hotel and hope you will visit us again. More

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 19, 2014

I come to Roswell, GA every 3 weeks to see my daughter. So far the residence inn hotels are the best I stayed for the price in this area. Rooms are big for the 2 of us. Right by the mall with all the major stores around us. Lots of things to do. At night they had a movie for... More

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Don S, General Manager at Residence Inn Atlanta Alpharetta/North Point Mall, responded to this review

Thank you so much for your review. It means a lot to us to hear from returning guests. We're glad to hear that the two of you have been comfortable while staying here and hope we'll see you again on your next visit. More

Charlotte, North Carolina
Contributor
15 reviews 15 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 5, 2014

Good location but really average facility. Room smelled of stale cigarette smoke and Febreeze. I could hear kids running around above me well into the evening. Breakfast bar was average--more like a Motel 6 breakfast bar than a Residence Inn. Hyatt breakfast bars are much better. Coffee was very weak; the Internet was slow, and I lost cable signal.

Was this review helpful? Yes 1
Don S, General Manager at Residence Inn Atlanta Alpharetta/North Point Mall, responded to this review

Please accept my apology for the service failures that you encountered during your stay. I can promise you that we will use your feedback to continue to improve your future experience. Thanks again for staying with us and we hope to see you again very soon. More

2 reviews
4 of 5 stars Reviewed January 4, 2014

Okay so....the front desk and guy manager made me love the place...so welcoming. Gave me a princess crown and im 28. Love it. I booked with points they gave me a handicapped from...didnt like the bed. Very soft. Im not handicapped. And when we left 3 days later being an elite member wouldnt let late check out be later then... More

Was this review helpful? Yes
Don S, General Manager at Residence Inn Atlanta Alpharetta/North Point Mall, responded to this review

Thank you for your kind review. Our front desk staff will be happy to hear that they made your visit so special. We are sorry that we did not meet your expectations in other areas and will be sure to do whatever we can to make sure that problem areas are addressed. We hope you'll give us another try if... More

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Additional Information about Residence Inn Atlanta Alpharetta/North Point Mall

Also Known As:
Residence Inn Atlanta Alpharetta/North Point Mall Hotel Alpharetta
Residence Inn Atlanta Alpharetta/North Point Mall Hotel
Residence Inn Alpharetta
Alpharetta Residence Inn
Address: 1325 Northpoint Drive, Alpharetta, GA 30022
Phone Number:
Location: United States > Georgia > Alpharetta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Alpharetta
#11 Business Hotel in Alpharetta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Atlanta Alpharetta/North Point Mall 3*
Reservation Options:
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