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All 28 Alpharetta hotels

Extended Stay America - Atlanta - Alpharetta - Northpoint - West

2.5 of 5 Hotel   |   3329 Old Milton Pkwy, Alpharetta, GA 30005 (Formerly Extended Stay Deluxe)
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Ranked #26 of 28 hotels in Alpharetta
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  • Reviews (35)
  • Photos (29)
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35 people have reviewed this hotel

Traveler rating
    6
    5
    3
    7
    14
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10
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14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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There are newer reviews for Extended Stay America - Atlanta - Alpharetta - Northpoint - West
See the most recent reviews
Philadelphia, Pennsylvania
Contributor
12 reviews 12 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 14, 2013

Came down to visit to relatives like we do came in late our reservations at a different hotel morning was not until in the morning So we went to the extended-stay After we made reservations online It was a great rate, When we arrive the property it was practically sold out the only Non-smoking room available Was by the elevator... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - West, responded to this review

Pierre - We appreciate the kind comments about our staff, our hotel's location and our clean rooms; however, we apologize that when you arrived the room type and location preference you requested were not available. To ensure that a situation like yours doesn't happen again, my team is working hard to make sure we manage our inventory better so that... More

Birmingham, Alabama
1 review
2 of 5 stars Reviewed October 3, 2013

I had 2 employees drive into town, and they needed a place to stay. I called in earlier that night to make a reservation which didn't seem to be an issue. I put my card on file, and placed the reservation in my employee's name. I was told there was nothing else that needed to be done. My employees arrived... More

Was this review helpful? Yes
East Mesa, Arizona, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 18, 2013

The place was dirty needs updating. Dog poop and cigarette butts everywhere. Will never stay there again. The lobby look real nice. But beyond that it was not clean. We had planned on staying a month or so looking for a house. But I didn't want to stay there with all the stuff that was wrong with the place. There... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - West, responded to this review

Terry - Your review for our hotel was recently brought to my attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our grounds were unclean and your room did not meet your expectations. I discussed your comments regarding our facilities with the team, and we are diligently working on improvements... More

Atlanta, Georgia
1 review
1 of 5 stars Reviewed August 11, 2013

I have stayed at previously Extended Stays before, but this place was absolutely disgusting. My husband and I were waiting for our house rental being available (it was about 5 days) and we chose to stay here because we needed something convenient. When we got to our room, there were no towels and they were scrambling to get the kitchen... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - West, responded to this review

Kibe - Your review for our hotel was recently brought to my attention. The situation you described regarding the condition and cleanliness of your room at check-in is truly regrettable. We are very sorry for your experience. I discussed your comments with the team, and we are making sure there is adequate staffing scheduled and daily room inspections are conducted... More

Hurricane, West Virginia
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed July 23, 2013

I was apprehensive about staying at this hotel due to the reviews that it received, but there was not any other rooms available anywhere we checked. When we pulled into the parking lot there were a big pile of trash out by the building next to the trash can. Upon entering the hotel it is very clean and the building... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - West, responded to this review

Danyail - I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our services and amenities were not clearly described to you during the time of your reservation or at check-in. In response to your feedback,... More

KY
Top Contributor
70 reviews 70 reviews
60 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed July 15, 2013

Pros: - Right off GA-400 - Clean throughout - Fitness center (treadmill, bicycle, climber, w/ some space for plyo) - Grab & go breakfast (packaged oatmeal, cereal bars, muffins, coffee, juice) - (1) Elevator - 3 floors - Suites with full kitchen (sink, full size fridge, 2-burner stove, dishwasher) - 100% non-smoking - Free parking - Free internet - Pool... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - West, responded to this review

Hi there, Thank you so much for your detailed review of your experience at our hotel. I'm pleased to hear we were able to meet your needs. We look forward to seeing you in the future, should your travels bring you back to our area! Thanks again! More

Providence, Rhode Island
Top Contributor
97 reviews 97 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 28, 2013

We found this place through Travelocity, buying two nights and finding which hotel it was only after paying. It was a great deal. We were apprehensive after reading some reviews, but our experience was completely satisfactory. The room was spacious, the bed was comfortable, the entire place was clean. The staff was friendly and helpful. This was as good or... More

Was this review helpful? Yes 1
Cunning, GA
1 review
2 of 5 stars Reviewed May 9, 2013

My husband and I stayed here for a week while we were waiting for our temporary housing to be ready. We got there at 5 pm expecting to get checked right in. Wrong. There was another gentleman ahead of us that had been waiting for 2 hours. They told us 20 minutes more at 5:20. We finally got in our... More

Was this review helpful? Yes
Brooklyn
Top Contributor
57 reviews 57 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed May 7, 2013

I booked this property through a Priceline Express Deal (which has always done me very well), but this property was definitely a disappointment. The long-term social services residents were no problem at all, quite to the contrary; they were friendly, polite and welcoming. I was, however, taken back by the once a week room cleaning. While interim cleaning is available,... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - West, responded to this review

I appreciate you taking the time to write a review of your experience with us. The manner in which you were greeted upon check-in was unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I have gone over your comments with the entire staff to ensure your experience is not repeated. We... More

georgia
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 18, 2013

I usually stay away from two and a half star hotels but by the time my business connection was finalize all hotel rooms in the area were booked. I stopped into the hotel at 10:30am on my way to a meeting confirming my reservation and informing them of my late, 10pm, arrival. They assured me of no problem and could... More

Was this review helpful? Yes 1
Manager-AAL, Manager at Extended Stay America - Atlanta - Alpharetta - Northpoint - West, responded to this review

I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. Given the nature of our business, oftentimes our guests are not certain of... More

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Additional Information about Extended Stay America - Atlanta - Alpharetta - Northpoint - West

Address: 3329 Old Milton Pkwy, Alpharetta, GA 30005 (Formerly Extended Stay Deluxe)
Phone Number:
Location: United States > Georgia > Alpharetta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Atlanta - Alpharetta - Northpoint - West 2.5*
Reservation Options:
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Also Known As:
Alpharetta Extended Stay
Extended Stay Alpharetta

29 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
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Number of rooms
91

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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