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Holiday Inn Express & Suites

3.0 of 5 12505 Cingular Way, Alpharetta, GA 30004 (Formerly Hotel Sierra Alpharetta)
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Holiday Inn Express & Suites
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Holiday Inn Express & Suites
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192 reviews from our community

Traveler rating
    122
    44
    18
    6
    2
See reviews for
59
37
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56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Duluth, Georgia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

My wife and I stayed at this hotel on 12/20/2014 and since I was a Platinum Elite member asked for a room upgrade if space was available at the time of check-in. The guy at the front desk, Byron, did not offer one even though I could tell by the number of cars in the parking lot that the hotel... More 

Was this review helpful? Yes 2
Michelle W, Public Relations Manager at Holiday Inn Express & Suites, responded to this review

Thank you for your time to let us know about your recent experience with us. We are sorry to hear we did not meet your expectations We appreciate your IHG loyalty, and always do our very best to meet your needs based on availability. If we have suites available, we always upgrade to our special members as a perk for... More 

Alpharetta, Georgia
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you've stayed at a Holiday Inn Express, you pretty much know what you're getting in terms of the overall package--relatively inexpensive rooms, nothing fancy but clean and well-maintained, not a lot of services but a free hot breakfast each day. This location delivers on all of that. No nasty surprises, and a pretty friendly staff. It is also a... More 

Was this review helpful? Yes 1
Michelle W, Public Relations Manager at Holiday Inn Express & Suites, responded to this review

Thank you for your business. We are happy we not only met, but exceeded your expectations. Thank your for your review. We look forward to your next visit. More 

Hartsville, South Carolina
Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

very nice hotel. Beds were comfortable. Everything was fine including the breakfast of omelettes, sausage, ham, and biscuits. I had a reservation but check in was even faster than normal and check out was even faster. Everything about my stay was good from room location to air conditioning. I stayed here while visiting my daughter so don't know much about... More 

Was this review helpful? Yes
Michelle W, Public Relations Manager at Holiday Inn Express & Suites, responded to this review

We are pleased you had an exceptional stay. Thank you for your business. We hope to see you again soon. More 

Cornelia, Georgia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 22, 2014

Looking for a reasonably priced night away, and found a Groupon for this hotel. We were very pleased. Room was nice & clean, everyone was courteous, breakfast was good. Lots of restaurants very close by.

Was this review helpful? Yes
Michelle W, Public Relations Manager at Holiday Inn Express & Suites, responded to this review

Thank you for your review. We are pleased you enjoyed the special deal through Expedia, which has a partnership with Groupon as we do not actually have any deals available through Groupon. We hope now that you have experienced our property you will be back in the near future. Thank you for your business. More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed November 19, 2014

I come for business a lot in Alpharetta. This Holiday Inn was quite frankly a VERY decent choice in the area. Room are clean, good service, and just across the street (walking distance) is a strip mall with some of the best restaurants around. I recommend Mambo Jambo or Sushi Nami. Internet is free and perfectly fast enough, and breakfast... More 

Was this review helpful? Yes
Michelle W, Public Relations Manager at Holiday Inn Express & Suites, responded to this review

Thank you for your business. We appreciate you letting us know about a few opportunities you experienced. We will share this with our team so we ensure we do a better job for all guest. Your opinions are important to us. We do hope to see you in the near future. More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed November 18, 2014

I had a very early morning flight and by noon had already been traveling for hours. I needed to check in, change, and head to a meeting so besides being tired, cold, and cranky I was also in a hurry when I arrived. Check in is normally 3pm, but I explained my situation to Herman (front desk). He was a... More 

Was this review helpful? Yes
Michelle W, Public Relations Manager at Holiday Inn Express & Suites, responded to this review

Thank you for your kind review. We are thrilled to hear you had the "perfect" stay. We hope you will always pick our Hampton when your travels bring you back to Gulf Breeze. We value you and your business. More 

Gardendale, Alabama
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 10, 2014

Nice hotel, clean. Rooms are not made for a family who gets up at different times. The vanity and sink are out in the bedroom. If some get up at one time you must turn light on to get ready, the others have lights in their face while sleeping. Beds were comfortable, room was comfortable other than no privacy getting... More 

Was this review helpful? Yes 1
Michelle W, Public Relations Manager at Holiday Inn Express & Suites, responded to this review

We appreciate your time to let us know about your recent stay with us. We are very sorry to hear we did not meet your travel expectations. Your comments and concerns will be shared with our team, so we can better serve future guest. All of our guest rooms are studio`s which are most common in every hotel. Our breakfast... More 

Birmingham, Alabama
Top Contributor
87 reviews 87 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 19, 2014

Excellent staff, attentive and professional, fabulous beds, quiet, AC excellent, fan runs without the dreaded "kickoff" silence. Definitely will return. Only problem was a small corner in bathroom where hair was noted, otherwise room was spotless.

Was this review helpful? Yes
Michelle W, Public Relations Manager at Holiday Inn Express & Suites, responded to this review

We are so happy you had a good nights sleep. Its our goal to ensure each and every guest has an exceptional stay. Thank you for your business. We appreciate you and hope to see you back again soon. More 

Knoxville, Tennessee
Top Contributor
103 reviews 103 reviews
32 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed October 19, 2014 via mobile

I don't think I have ever given a hotel 5 stars, but this one deserves it! The front desk staff greeted us with friendliness and professionalism, start to finish. Even when we walked through the lobby, we were acknowledged with a cheery greeting. Our king room was huge! A half wall separated the living area with a large fridge/freezer, coffee... More 

Was this review helpful? Yes
Michelle W, Public Relations Manager at Holiday Inn Express & Suites, responded to this review

Thank you for your review. We appreciate you letting others know about your great experience. We value you and hope to see you back again soon. Thank you for your business. More 

Pensacola, Florida
1 review
5 of 5 stars Reviewed October 18, 2014

Everything about this hotel, from the staff to the breakfast to the accommodations exceeded my expectations. The room was large, comfortable and exceptionally clean. The staff was top-notch, caring and sincere. The gentleman who took care of the breakfast and the lobby was incredibly friendly and spoke to me each time our paths crossed. Overall, I will definitely be making... More 

Was this review helpful? Yes
Michelle W, Public Relations Manager at Holiday Inn Express & Suites, responded to this review

Thank you for letting us know we will now be "your home away from home" when your travels bring you back to Alpharetta. We value you and appreciate your business. We can`t wait to say welcome home! More 

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Additional Information about Holiday Inn Express & Suites

Address: 12505 Cingular Way, Alpharetta, GA 30004 (Formerly Hotel Sierra Alpharetta)
Phone Number:
Location: United States > Georgia > Alpharetta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express & Suites 3*
Number of rooms: 124
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Orbitz, Priceline, Cheap Tickets, Hotels.com, Expedia, Odigeo, TripOnline SA and Tingo so you can book your Holiday Inn Express & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#5 Romantic Hotel in Alpharetta
#5 Business Hotel in Alpharetta
#6 Family Hotel in Alpharetta

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