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Embassy Suites by Hilton Atlanta - Alpharetta

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5955 North Point Parkway, Alpharetta, GA 30022
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Embassy Suites by Hilton Atlanta - Alpharetta
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419 Reviews from our TripAdvisor Community

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Traveler rating
    180
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    71
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128
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (419)
  • Mar-May only
    (122)
  • Jun-Aug only
    (128)
  • Sep-Nov only
    (79)
  • Dec-Feb only
    (90)
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Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

The room was run down & very dirty. Greasy looking fingerprints on all doors. Dirt & splatters on all walls. Towels had stains on them. Mirrors were dirty. Handle on closet door was broken. Shower/tub plug was broken. Shower curtain rod installed at an angle so the curtain would not stay shut on either end. Stain on bed sheet. Could... More 

Review collected in partnership with Embassy Suites Hotels

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Tucker, United States
5 of 5 stars Reviewed 1 week ago NEW

My husband and I were celebrating our 7th anniversary. We had our wedding reception at this embassy suites 7 years ago. We also spent our first night as a married couple there. I was trying to get the same type of room- a corner room with whirlpool. The day of stay I was contacted that our room would not be... More 

Review collected in partnership with Embassy Suites Hotels

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Norcross, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

Stayed for honeymoon evening. The room was excellent and elegant. Bed and sheets were inviting and felt soft to the touch. The overall hotel was clean, well monitored and staff was attentive and friendly. We were very pleased with the experience.

Review collected in partnership with Embassy Suites Hotels

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New York City, New York
Level Contributor
114 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
2 of 5 stars Reviewed 1 week ago

I have stayed at a Embassy Suites before, in fact the one in the Arboretum area of Austin has served me well in the past. Where to begin... building is not well maintained. In fact everything in the place was dated. I thought the elevator (the worlds slowest moving) was to going to breakdown at any moment. The shower head... More 

Was this review helpful? Yes 3
CherylCatrair, General Manager at Embassy Suites by Hilton Atlanta - Alpharetta, responded to this review

I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience as... More 

Dallas
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Rooms are outdated. My particular room was filled with stains on the carpet and even on the bathroom walls. Staff was pretty unfriendly and unaccommodating. I've stayed at many Embassy Suites in the past. This was definitely one of the worst.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
CherylCatrair, General Manager at Embassy Suites by Hilton Atlanta - Alpharetta, responded to this review

Thank you for your candid feedback and I am very sorry you had a less than satisfactory experience. We are taking your comments into consideration to help improve our product. We hope to have another opportunity to serve you in the future. Sincerely, Cheryl More 

Dearborn Heights, United States
1 review
3 of 5 stars Reviewed 1 week ago

My experience was ok but I did not like how when you check in you have to paid a deposit if you decide to change how you want to pay and the carpet in my room was not clean. The pool room was extremely hot and uncomfortable to enjoy.

Review collected in partnership with Embassy Suites Hotels

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Orlando, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Embassy Suites Alpharetta has it going on! From the moment we entered the hotel, the staff was warm, helpful and welcoming. Our suite was clean, fresh and comfortable, cooked to order breakfast is always a favorite and evening reception was very good. But what takes the cake is the friendly, knowledable hotel team this hotel has been fortunate to get.... More 

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Chattanooga, Tennessee
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Rooms clean and hotel pretty clean. Elevator scared me (both) and being a weekend it was packed with kids. Typically not a problem but many parents not paying attention. Mentioned something to front desk and got a shrug and "it's a weekend". Expect that more at the Garden Inn or HI Express.

Was this review helpful? Yes 1
CherylCatrair, General Manager at Embassy Suites by Hilton Atlanta - Alpharetta, responded to this review

I really appreciate your feedback and am so sorry that your experience was marred by some children who were unsupervised. I will discuss this with my team members to ensure this is not an issue with future guests. Thanks again for your comments and we hope to see you on a future visit to Alpharetta! More 

Durham
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Excellent choice in hotel to host a reunion. The rooms were spacious, clean, quite and provided comfort after a long day of family events. The amenities that were provided were the highlight of the entire stay.

Review collected in partnership with Embassy Suites Hotels

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1 review
4 of 5 stars Reviewed 2 weeks ago

Great Breakfast, very comfortable beds with excellent in room amenities. Amazing free happy hour from 530-730. Bartender Kenny is very friendly. Prices are on the high side. I noticed that trash cans seemed to be full frequently and piles of dirty linens were left in the hallways until later afternoon early evening.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
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