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Atlanta Marriott Alpharetta

Certificate of Excellence
3.5 of 5
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5750 Windward Parkway, Alpharetta, GA 30005
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American Girl Getaways
Atlanta Marriott Alpharetta
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Ranked #1 of 28 Hotels in Alpharetta
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
Alan R Johns Creek, Georgia
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424 reviews from our community

Traveler rating
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    34
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    7
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129
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Johns Creek, Georgia
Contributor
16 reviews 16 reviews
3 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

First the good news. The staff was welcoming and friendly. The room was clean, large, and comfortable. Now the bad news. When I checked in, I was welcomed as a Marriott Rewards member and was told that housekeeping was aware of my preference for foam pillows. The problem was, I didn't get any foam pillows. I used the internet and... More 

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Akron, Ohio
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My aunt and I stayed two nights here for a Teresa Collins scrapbooking weekend and we had an amazing time. The banquet rooms were very nice, the staff was very friendly and helpful. Our room was super clean and the room service was spectacular. The bartender was very nice as well. We had a great experience and hope to return... More 

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Mark V, Director of Hotel Operations at Atlanta Marriott Alpharetta, responded to this review

We really appreciate hearing that you were so pleased with our “Amazing Staff and Very Clean Rooms” during your stay at the Atlanta Marriott Alpharetta. It was so great to hear that you had such an amazing scrapbooking event at our hotel. I promise to share all of your kind feedback with our friendly and helpful hosts and hope to... More 

Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We hosted a large family weekend lifecycle event and were blown away with every aspect of the planning and execution. Lea, and the two Sara's made the planning a breeze and made suggestions to help us stay on budget. Our dinner was absolutely delicious thanks to Esteban the chef. He even accommodated guests allergies. Dont even mention the fabulous dessert... More 

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Mark V, Director of Hotel Operations at Atlanta Marriott Alpharetta, responded to this review

It was so wonderful to hear that you received our “5 Star Experience” during your recent visit to the Atlanta Marriott Alpharetta Hotel. It was so nice to hear that you were blown away while hosting your event at our hotel. We are so honored to hear that everyone did everything right and did it with a smile during your... More 

Clarksville, Tennessee
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel for 1 night as we were in Alpharetta visiting family. The check in process was pleasant and efficient, Angela was very kind and professional the entire time. The room was clean and spacious, and the bathroom was also clean, bed was comfortable with soft pillows. We had a great night of rest. The breakfast was... More 

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Mark V, Director of Hotel Operations at Atlanta Marriott Alpharetta, responded to this review

We are thrilled to hear that you found our “Customer Service at it's Best” during your recent visit to the Atlanta Marriott Alpharetta. You can be sure that I will be sharing all of your stellar feedback with Angela from our front desk about her kind and professional service during your stay. I will also let Valerie who was your... More 

Contributor
13 reviews 13 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I loved the American Girl experience that this hotel provides. The room was "pinked" out, and the pink carpet treatment was too cute. Customer service was excellent and the hotel itself was very nice.

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Mark V, Director of Hotel Operations at Atlanta Marriott Alpharetta, responded to this review

We really appreciate all of your excellent feedback about your “Great American Girl Experience” here at the Atlanta Marriott Alpharetta Hotel. It was really wonderful to hear that you loved staying on our famous American Girl Pink Package. Thanks again for letting everyone know about your outstanding customer service experience during your stay with us. It was truly a pleasure... More 

Nogales, Mexico
1 review
5 of 5 stars Reviewed 2 weeks ago

When you do business travel you will find pretty much the same among hotels infrastructure and amenities, buildings are buildings and all of them have beds, showers, TV's, coffee, etc.,, usually you will get an extremely high Quality standards in Marriott overall. The difference resides on the people. In this Marriott I found the staff service as an extra plus,... More 

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Mark V, Director of Hotel Operations at Atlanta Marriott Alpharetta, responded to this review

It was so nice to hear that “Our Staff Made the Difference” during your stay at the Atlanta Marriott Alpharetta. I will be sure to share all of your outstanding feedback with Gerard, Nohemi, & Tameka from our event staff that went out of their way to be sure that you had a flawless meeting and stay while you were... More 

Decatur, Alabama
Contributor
13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything people praise about this hotel is true. Great service, clean and an absolutely fantastic breakfast if you get the breakfast with your room cost. We were there for an American Doll weekend with grandchildren and they had a fantastic time. Only negative was no free wifi

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Mark V, Director of Hotel Operations at Atlanta Marriott Alpharetta, responded to this review

It was so nice to hear that your had such a “Great Stay” at the Atlanta Marriott Alpharetta. I will be sure to let all of our hosts know that you really enjoyed all of the awesome customer service that you received during your stay with us. Thanks again for staying on our famous American Girl Package and we look... More 

New York
Contributor
18 reviews 18 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My daughter said it best when she first came into her "American Girl Doll - Everything Pink" themed room, "Best. Hotel. EVER!" Everyone we spoke to at the hotel from the General Manager on down was gracious and professional when responding to our requests. Special shout out goes to Linda in the concierge lounge and the restaurant. When she mentioned... More 

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Mark V, Director of Hotel Operations at Atlanta Marriott Alpharetta, responded to this review

We really appreciate that you have found the Atlanta Marriott Alpharetta to be “Alpharetta's Crown Jewel” Hotel in the Alpharetta area. We are so happy that your daughter really enjoyed her stay on our famous American Girl Deluxe Pink Package. You can be assured that I will share all of your feedback with our general manager as work to improve... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

The entire stay was accentuated by the exceptional staff. Angela, in particular, was very personable and accommodating. Upon meeting her, she asked if there was anything she could do to make our stay better. We'll be back!

Was this review helpful? Yes
Mark V, Director of hotel Operations at Atlanta Marriott Alpharetta, responded to this review

It is so nice to hear that your received such “Great Service” during your recent stay at the Atlanta Marriott Alpharetta. I will be sure to share all of your outstanding feedback with Angela from our front desk that went out of her way to make your visit so exceptional. Thank you for being our guest and we look forward... More 

Raleigh, North Carolina
Top Contributor
131 reviews 131 reviews
89 hotel reviews
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for one night while passing through Atlanta. Even though the hotel is slightly out of the way, it is one of the best Marriott's that we've stayed at. From the friendly and professional staff to the clean and updated room, it was a delightful experience. Breakfast at the restaurant was delicious with a variety of food choices.... More 

Was this review helpful? Yes
Mark V, Director of Hotel Operations at Atlanta Marriott Alpharetta, responded to this review

We truly appreciate that you went out of your way to experience our awesome hotel staff and service experience that we offer at the Atlanta Marriott Alpharetta hotel. We are so thrilled to hear that all of our hotel hosts provided you with the friendly & professional guest experience that we are so famous for. Thanks again for going out... More 

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