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Doubletree Hotel Atlanta/Alpharetta-Windward

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2925 Jordan Court, Alpharetta, GA 30004
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Doubletree Hotel Atlanta/Alpharetta-Windward
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Doubletree Hotel Atlanta/Alpharetta-Windward
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201 reviews from our community

Traveler rating
    71
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    50
    19
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Doubletree Hotel Atlanta/Alpharetta-Windward
See the most recent reviews
Alpharetta, United States
1 review
2 of 5 stars Reviewed May 26, 2014

If traveling with a sports team with children ages 7-10, this is NOT the hotel for you. The front desk clerk does not understand how small children like to play when they get together. If the front desk clerk calls the room and a child answers and wont let her speak to an adult, rather than come to check on... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for recently staying with us. We do apologize that you all left unsatisfied with your stay. However, after receiving several calls from a variety of guests regarding the noise, our front desk agent made multiple attempts, including both calling the room and going up to the room, to locate an adult. Upon realizing there was no adult, the... More 

Naples, United States
1 review
3 of 5 stars Reviewed May 9, 2014

I used HHonor points to cover cost of room. Bill at departure showed I owed 0 (zero) dollars. However when I checked my Visa account 3 days after check-out, I saw that they hotel has charged my Visa card $150.00. I am now trying to find out why the charge against my card and am trying to get it removed.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for recently staying with us. We do apologize for the charge you noticed on your card, however, we assure you that this was a pre-authorization for incidentals and no amount will be charged to your Visa. We have confirmed that the authorization has been removed and, once again, apologize for any confusion or inconvenience this caused. Thank you. More 

Miami, Florida
Top Contributor
54 reviews 54 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed May 9, 2014

I stayed with a large business group at the Doubletree in Alpharetta. Overall, the location was a good value. My room was clean and comfortable. The toilet was flushing funny, but the front desk was very helpful and sent someone quickly to attend to it. All of the staff were very polite and friendly. The meeting room was not large,... More 

Was this review helpful? Yes
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for your comments. We appreciate you taking the time to give us your feedback about your recent experience. We are so glad to hear you felt the hotel provided a good value for your money and that our front desk was able to quickly resolve your issue. We have passed along your feedback to our Food & Beverage... More 

Vancouver, Canada
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 5, 2014

Stayed here for 4 nights in April, for business. Here are my issues with the hotel: 1. No laundry facilities for guests - in this day and age, seems ridiculous not to have them 2. No fridge in room - seriously? One thing I always look for / ask for. When you are on the road a lot, it is... More 

Was this review helpful? Yes
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you very much for recently staying with us. We do apologize that you left unsatisfied with your stay and were disappointed that the hotel did not have a laundry service or mini fridges available. We do also apologize for any confusion with our bartender. We have full trust in our employees and this was a miss-communication on our end.... More 

New Braunfels, Texas
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 29, 2014

Hotel is conveniently located near many large Alpharetta business campus locations. Less than 10 minutes, door to door to/from AT&T Mobile, less than 15 minutes to/from McKesson's complex. Staff was very helpful and friendly, both the front desk, and at breakfast. Rooms were not remarkable and were a bit on the dark side (lighting), but they were clean and everything... More 

Was this review helpful? Yes
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for recently staying with us. We are glad to hear that you enjoyed your visit and that our front desk and breakfast staff were so helpful and friendly during your stay. We appreciate you taking the time to leave your feedback for others looking to travel to Alpharetta. Thanks again and we look forward to seeing you again... More 

Jacksonville, United States
1 review
5 of 5 stars Reviewed April 21, 2014

Great hotel. Very clean and updated furnishings. Breakfast was good but a little pricey unless your are a Gold/Silver HHonors guest. Then it is free. For the price and quality offered, this is a fantastic hotel.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for your feedback. We greatly appreciate you taking the time to leave us a 5-star review here on Trip Advisor and hope to see you again on future trips to the Alpharetta area. More 

West Memphis, Arkansas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 6, 2014

Adell was awesome. My sons and I arrived late, but we thoroughly enjoyed our stay. The hotel was beautiful and secluded. I will definitely return. I felt safe and very comfortable. You won't regret it. The pillows were comfortable and the cookies were delicious.

Was this review helpful? Yes
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for choosing our DoubleTree hotel. We are so happy to hear you and your sons enjoyed your stay and felt so comfortable in our hotel. We look forward to seeing you all again soon! More 

Erlangen, Germany
1 review
3 of 5 stars Reviewed April 4, 2014

The Hilton doubletree is well situated away from the main road. But, close to restaurants and shops. Be aware that there is no beer sales at weekends as the bar is closed. Also you must check that all the equipment in the room works as there does not appear to be any checks by the hotel

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for your feedback regarding your recent stay with us in Alpharetta. We are glad to hear that you enjoyed our location. We do apologize if our staff missed something in the fitness room as we do regularly check equipment to ensure it's functioning properly for our guests. Thank you again for your comments. More 

Birmingham, United States
1 review
5 of 5 stars Reviewed April 1, 2014

This was my first time visiting Alpharetta Ga. There were many choices for eating, shopping and etc in the surrounding area. I will definitely visit and reccommend to friends and family. I have no complaints!!!!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

We are delighted to hear you had such a great stay with us on your first time visiting Alpharetta. We also appreciate you recommending our property to friends, family and others on Trip Advisor looking for a hotel in the Alpharetta area. Thanks again! More 

United States
1 review
4 of 5 stars Reviewed April 1, 2014

Pillows were good, overall stay was good. Breakfast is too expensive. Should have been included or half the price. I would stay at this hotel again. Hotel is located with easy access from main roads. The survey wants more than 200 characters so that is why I am adding this last sentence.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for leaving your feedback regarding your recent stay! We are glad to here you enjoyed your stay overall, but do apologize that you felt our breakfast offerings did not meet your expectations for the price. We strive to ensure our guests are 100% satisfied with their stay. We do appreciate your comments and have passed them along to... More 

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