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Doubletree Hotel Atlanta/Alpharetta-Windward

3.5 of 5 2925 Jordan Court, Alpharetta, GA 30004
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Doubletree Hotel Atlanta/Alpharetta-Windward
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Doubletree Hotel Atlanta/Alpharetta-Windward
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187 reviews from our community

Traveler rating
    69
    50
    44
    18
    6
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26
27
13
103
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Doubletree Hotel Atlanta/Alpharetta-Windward
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Alpharetta, GA, United States
1 review
3 of 5 stars Reviewed August 7, 2013

Very good rate, but breakfast not worth it. There was only one other person in the restaurant, and I had to wait to be seated. Turns out the only waitress was snoozing in a booth. Ordered and omelet. Overcooked, brown, dry, I didn't eat it. Very limited selections on buffet.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

We deeply apologize for your recent experience in our restaurant. This is by no means the norm and we have alerted our Food and Beverage Director as well as our General Manager. Thank you for making us aware of this situation so that we can ensure this does not happen again in the future. More 

Decatur, United States
1 review
5 of 5 stars Reviewed August 5, 2013

My daughters and their families spent one night with us while we were visiting Atlanta. We had 3 rooms and 5 little boys! The rooms were very clean, very comfortable and very sound proof! The breakfast the next morning was very good and everyone was very patient with the boys! Will stay here again when we return.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for recently staying with us in Alpharetta and leaving your review for other travelers. We're so glad to hear that you and your family enjoyed your time with us. Thank you once again for your review and for choosing our DoubleTree hotel. More 

Norfolk, Massachusetts
Top Contributor
102 reviews 102 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 5, 2013

had a short overnight stay for business in the area. the parking lot has plenty of space and offers free parking. I arrived in the early evening and was promptly greeted by the friendly receptionist. he had me checked in quickly, gave me my cookie (one of the main reasons to stay at a doubletree) and I was off to... More 

Was this review helpful? Yes
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you so much for your recent review. We are very glad to hear that you enjoyed your stay overall however, we are sorry to hear about your experience with our wait staff during breakfast. We have passed along your comments to our Food and Beverage Director and have alerted our General Manager of the situation. Thank you for your... More 

Hendersonville, United States
1 review
3 of 5 stars Reviewed August 3, 2013

The staff was good, but the pool was terrible. Don't go here if you're planning to spend some time sitting around the pool. It's tiny, in the shade, and there's no sitting area. Also, customer service for reservations didn't know what they were talking about and told me the wrong price for the second night we stayed. It IS very... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you very much for recently staying at our DoubleTree hotel in Alpharetta. We are delighted to hear that you found our hotel to be clean and comfortable however, do apologize that other aspects of your stay were not as excellent. We do hope you will choose to stay with us again should you travel to Alpharetta as we strive... More 

Glendale, Arizona
2 reviews
5 of 5 stars Reviewed July 19, 2013

We come here every year for our company sales training. It's always a good sign when it's the same staff members....Carlton, Maria/Olga & Felix at the bar.....always friendly and accomodating. I look forward to coming there next year! keep up the good work.

Was this review helpful? Yes
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you so much for your review. We always love hosting your team and are happy to hear that you enjoyed your most recent stay. Thanks again and we look forward to seeing you all again next year! More 

Atlanta, Georgia
2 reviews
3 of 5 stars Reviewed July 14, 2013 via mobile

The hotel is very nice, however, after a day of shopping and traffic, housekeeping has not cleaned our room at 5 PM. We left the hotel this morning to enjoy the town only to be disappointed by a room that has not been touched seven hours later... So much for relaxing after a full day... Now we're waiting in the... More 

Was this review helpful? Yes
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

We are so sorry to hear about your recent stay. We do typically clean our stay-over rooms prior to the vacant rooms however, on the day you are referencing there was a miscommunication and vacant rooms were tended to before some of our stay-over rooms. We deeply apologize you experienced a wait and hope that the rest of your stay... More 

Pflugerville, United States
1 review
2 of 5 stars Reviewed July 2, 2013

Overnight clerk unable to take control of guests. Allows kids to run around halls past 10 pm. In between floors are thin which does not help when there are unaccompanied teenagers jumping around inside the rooms.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for your comments. We are very sorry to hear about your experience and do apologize other guests were noisy and running around during your stay. We do our best to ensure all guests are polite and respectful and again apologize some were noisy during your trip. We have forwarded your comments to our General Manager and our Front... More 

Myrtle Beach, South Carolina
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 22, 2013

Only spent one night here but it was a very good night. This is not a large full service DoubleTree, but is a nice smaller hotel. The room I had was small, but plenty big for one or two persons. There was only a small split bathroom with a small shower and toilet in one area and the sink in... More 

Was this review helpful? Yes
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you so much for your review. We are so glad to hear you enjoyed the property. We do apologize for the lack of a refrigerator in the guest room. Should you stay with us in the future for a longer period of time please make sure to let the front desk know of your insulin storage needs and we... More 

Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 21, 2013

Nice, comfortable hotel. Pillows are too soft. Need more firmness in my pillows. Thanks for the cookies when checking in. We had to ask the cleaning staff to re-vacuum our room. I entered the room, and saw some crumbs on the floor, and asked for the room to be re-vacuumed. Actually there were still some crumbs after she vacuumed. I... More 

Was this review helpful? Yes
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you very much for leaving your review of our Doubletree hotel in Alpharetta. We deeply apologize for the crumbs left in your room and have already notified our director of housekeeping requesting they check all vacuums and bags so that this doesn't happen moving forward. We are glad to hear that you enjoyed our location and hope that you... More 

Gainesville, Georgia
2 reviews
5 of 5 stars Reviewed June 11, 2013

This property is a great place to stay for horse shows at Wills Park. There are closer properties, but this place is very quiet and has a wonderfully friendly staff. It also serves a much better breakfast than most hotels we've visited in the area. About fifteen minutes from Wills Park, and less than five from Dover Saddlery. Rooms are... More 

Was this review helpful? Yes
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

We are so pleased to hear that you enjoyed your stay. Thank you for leaving your review for other travelers. We look forward to seeing you again on your next trip to Alpharetta. More 

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Additional Information about Doubletree Hotel Atlanta/Alpharetta-Windward

Address: 2925 Jordan Court, Alpharetta, GA 30004
Phone Number:
Location: United States > Georgia > Alpharetta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Doubletree Hotel Atlanta/Alpharetta-Windward 3.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Doubletree Alpharetta
Alpharetta Doubletree

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