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Doubletree Hotel Atlanta/Alpharetta-Windward

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2925 Jordan Court, Alpharetta, GA 30004
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Doubletree Hotel Atlanta/Alpharetta-Windward
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Doubletree Hotel Atlanta/Alpharetta-Windward
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229 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Doubletree Hotel Atlanta/Alpharetta-Windward
See the most recent reviews
A TripAdvisor Member
2 of 5 stars Reviewed February 2, 2014

Front Desk no help at all and breakfast is way too expensive for what you get (don't know why it is not included, considering how expensive the room was). Dinner menu is also lacking. I expected WAY better from a Doubletree or any Hilton brand.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for recently staying with us. We apologize that you did not enjoy your stay and are especially sorry to hear that our front desk staff was unable to help you. We have passed along your comments to our management so that we can work on improving these things and better serve our guests. Thank you very much. More 

McDonough, United States
1 review
5 of 5 stars Reviewed January 31, 2014

My stay at the Doubletree was excellent. I have no complaints about the stay at all. The front desk clerk was very courteous and the room was great. The shower was the best I've experienced at any hotel. The room was quiet and comfortable. Will definitely stay there again.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you very much for your wonderful recommendation of our hotel. We have shared your review with our team and appreciate you leaving your comments. We look forward to seeing you next time you're in the area. Thanks again. More 

Chicago, IL
Level Contributor
81 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed January 27, 2014

While traveling we picked this place using a phone app called Hotel Tonight. It had good reviews and was listed as $54.00 so we picked it. It is about 20 miles off the interstate but we had the time and was looking to a good place that was inexpensive since we only wanted a place to sleep and shower before... More 

Was this review helpful? Yes
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for choosing our hotel for your recent stay. We are glad to hear that you enjoyed your time with us and we look forward to seeing you again next time you're traveling to the area. We also appreciate you leaving your feedback here on Trip Advisor for others looking to stay in Alpharetta. More 

Murray, United States
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed January 21, 2014

Generally, my experience with Doubletree Hotels has been good, but this one is badly in need of renovation - carpet is old and worn, colors dingy, etc. The eggs on the breakfast buffet had a chemical taste to them, so on day 2 I ordered an omlette. The omlette had the same chemical overtone, so I stopped breakfasing at the... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for your feedback. We do appreciate your comments and have notified our Food & Beverage supervisor regarding your breakfast. We typically received rave reviews for our dining selections and do apologize that your experience was not an excellent one. Thank you again for your comments. More 

roswell
Level Contributor
84 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed January 18, 2014 via mobile

This hotel is nice and convenient near lots of restaurants and shopping. Rooms are spacious and the bed and bedding are very nice. Breakfast buffet is fresh and Lily, the attendant during my stay offered the best service. I would stay here again.

Was this review helpful? Yes
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you so much for your recent review. We are so glad you enjoyed our location and that Lily was so helpful during your stay. We appreciate you leaving your feedback here on Trip Advisor for others looking for accommodations in Alpharetta. More 

Alpharetta, United States
1 review
5 of 5 stars Reviewed January 17, 2014

This was an excellent place to stay, The room itself was very comnfortable and spacious. The breakfast buffett for $11.95 per person was excellent because the food selection had plenty of variety and it tasted very good. The service was also excellent.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for your kind review. We always appreciate hearing when our guests have had such an excellent stay. We do hope we will see you again next time you're traveling to Alpharetta. Thanks again. More 

San Jose, California
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed January 12, 2014

I really like staying at the Doubletree Alpharetta for frequent business trips to the area. The rooms are spacious and clean, air conditioner and heating not too loud, staff very friendly. They have a good bar to relax at the end of the evening with a nightcap.

Was this review helpful? Yes
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you so much for your recent review. We always appreciate hearing when our guests enjoy their time with us. Thank you again and we hope we will see you again soon. More 

Huntsville, United States
2 reviews
4 of 5 stars Reviewed January 6, 2014

The rooms are small, but the service and quality make for an excellent stay. There is no free breakfast. The location is somewhat obscure, but theree are plenty of shops, stores, and food places nearby.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for recently choosing our DoubleTree in Alpharetta. We are so glad to hear that our service and quality made for an excellent stay. We appreciate you leaving your feedback for others and hope you'll choose to stay with us again in the future. More 

A TripAdvisor Member
5 of 5 stars Reviewed January 4, 2014

this was a great experience. I had two rooms one for myself and one for my children they where very impressed and I was able to rest assured that all was taken care of. The breakfast was excellent. The staff was very friendly. It was like home away from home. Location is great

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

We are so happy to hear that you and your family had a great stay with us. We appreciate your kind words and have shared your review with our staff. Thank you for leaving your review of our property here on Trip Advisor. We hope we will see you again soon. More 

Alpharetta
1 review
4 of 5 stars Reviewed December 15, 2013

Checked in pretty late @ 11:30 pm. I wanted to use my Hilton points, so I chose the doubletree. I typically stay at Homewood suites, but they were booked. Anyway, when I walked in I was disappointed to hear that they CHARGED for BREAKFAST ! Seriously? My boyfriend said something to the effect of"there's a McDonalds across the street, don't... More 

Was this review helpful? Yes
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for your review. While we are sorry to hear that your normal hotel was booked we are so glad we were able to help provide you with a fabulous weekend. We do hope you'll choose to stay with us again in Alpharetta soon. Thank you again. More 

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