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Doubletree Hotel Atlanta/Alpharetta-Windward

3.5 of 5 2925 Jordan Court, Alpharetta, GA 30004
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Doubletree Hotel Atlanta/Alpharetta-Windward
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Doubletree Hotel Atlanta/Alpharetta-Windward
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190 reviews from our community

Traveler rating
    69
    51
    45
    19
    6
See reviews for
26
28
13
105
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Doubletree Hotel Atlanta/Alpharetta-Windward
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Wellington, Florida
Contributor
18 reviews 18 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 5, 2014

Doubletree is a reliable brand, but I found the room at this location to be badly in need of refurbishment. The bathroom with awful...mildewed shower stall. Very noisy floors as well. The trophy case in the lobby shows many old awards from Hilton...they need to get their mojo back.

Was this review helpful? Yes
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Hello and thank you for your review! We're so sorry to hear you did not enjoy your stay with us. We have already alerted our Maintenance and Housekeeping Supervisors to check the shower in your guest room to ensure it's properly cleaned as we pride ourselves on providing our guests with clean and well-maintained guest rooms. We do hope that... More 

San Diego, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 31, 2014

Here for business, this property offered a better rate, THE most comfortable hotel bed I've slept in in years, a clean, functional and pleasant environment, very friendly and welcoming staff who made my patronage feel extremely important and valued. No complaints, only praise. Oh, and there's even an outdoor pool to enjoy during seasonable weather!! :-)

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 22, 2014 via mobile

hecking in she did not acknowledge that we were Diamond members. I don't like chocolate so the check-in cookies don't sway me. I had come to really like Doubletree as a good value & for attention to other small things like in room fridge, microwave, complimentary coffee drinks or smoothies and makeup remover facial towelettes that can set the tone... More 

Was this review helpful? Yes
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for your comments. We do apologize that you were not recognized as a Hilton Hhonors Diamond member during your check in. We strive to ensure all our guests receive that extra attention and are very sorry this did not occur during your visit. We value all our Hilton Hhonors members and hope that you will visit us once... More 

Maryland
Top Contributor
138 reviews 138 reviews
135 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed October 18, 2014

Recently stay here. Last time was about 4 years ago. It was like a different place. Very pleasant staff. Clean room. Good fitness center. Did not try the room service/restaurants but there are lots of restaurants in the area. So if it does not work out you have a plan B. Grocery store down the street. CVS/Walgreens a block or... More 

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Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you recently staying with us on your recent trip to Alpharetta. We're so glad you enjoyed our hotel and the area. We appreciate you taking time to review the property here on Trip Advisor for others looking to travel to the Alpharetta area. We do hope we'll see you again on a future stay in Alpharetta. Thanks again. More 

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 16, 2014

We had two couples on our trip. When we arrived, we received a warm welcome. The room was clean-a tad dated, but quiet. No refrigerator in the room. We were ready for breakfast the next morning, only to find that breakfast is not included. We were a little confused and disappointed.

Was this review helpful? Yes 1
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Hello and thank you for your comments regarding your recent stay. We're so glad you received a warm and friendly welcome from our staff. We do apologize for the confusion regarding our breakfast offerings and hope this will not deter you from staying with us on a future trip to Alpharetta. Thank you. More 

1 review
5 of 5 stars Reviewed October 4, 2014

Just what I needed after a long day on the road. Very comfortable bed. Hotel has nice modern furnishings. Cart right near front door so I could unload my car and easily get to the elevator. The cookies at check in are always a nice touch.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you so much for staying with us Kelly. We're delighted you enjoyed your stay with us. We appreciate you taking the time to leave your feedback for others and hope you'll be back for another cookie again soon! Thank you. More 

East Sussex
Top Contributor
67 reviews 67 reviews
53 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed September 30, 2014

It was chosen as a one night stay in Alpharetta after a flight from UK. They was a warm welcome at reception. The room was very clean and extremely quiet. We had a light supper and breakfast at Cracker Barrell a few minutes down the road. WiFi good, and hotel is smoke free

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
St. Louis, United States
1 review
2 of 5 stars Reviewed September 29, 2014

extremely rich considering any perceived benefit. Doubletree is in my family of hotels I typically stay in and this hotel was one of the few hotels nearest my business needs.I stayed one night for business and the staff was friendly, room was clean, and internet worked. However, it was the smallest room I have ever been in while travelling and... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Hi Nicholas. Thank you for recently staying with us and for your feedback. While we are glad to hear you were pleased with our staff, guest room cleanliness and internet, we are very sorry to hear that you were disappointed in other areas of your stay. We have forwarded your feedback to our General Manager and hope you will give... More 

Raleigh, United States
2 reviews
2 of 5 stars Reviewed September 25, 2014

I traveled here on business with a colleague. We chose this property for the location (which was good). The hotel is strangely laid out, especially the lobby breakfast area. My room was dark, the room amenities are dated, there was no refrigerator, and the room is poorly outfitted for the business traveler. Breakfast was not included, and was expensive. Very... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Hello Donald. We're so sorry you did not enjoy your recent stay with us. We have passed along your feedback to our General Manager and look forward to exploring ideas as to how we can adjust our guest rooms to better suit the business traveler. Thank you for your feedback. More 

Charlotte, United States
1 review
1 of 5 stars Reviewed September 25, 2014

I am a longtime diamond member and have stayed at hundreds of hilton properties. This has to be among the worst. We waited for 3-4 minutes just to be helped at the front desk and when she did show up (with an attitude) we were not offered a cookie or water. The rooms are tiny without a tub and would... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

We are very sorry you did not enjoy your stay at our DoubleTree hotel Jack. We appreciate your loyalty as a Diamond Hilton HHonors member and can assure you this behavior is out of the ordinary for our hotel. We have passed along your comments for review and hope that you will give us another opportunity to show you superior... More 

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Additional Information about Doubletree Hotel Atlanta/Alpharetta-Windward

Address: 2925 Jordan Court, Alpharetta, GA 30004
Phone Number:
Location: United States > Georgia > Alpharetta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Doubletree Hotel Atlanta/Alpharetta-Windward 3.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Doubletree Alpharetta
Alpharetta Doubletree
Hotel Style:
#1 Best Value Hotel in Alpharetta

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