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Doubletree Hotel Atlanta/Alpharetta-Windward

3.5 of 5 2925 Jordan Court, Alpharetta, GA 30004
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Doubletree Hotel Atlanta/Alpharetta-Windward
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Doubletree Hotel Atlanta/Alpharetta-Windward
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186 reviews from our community

Traveler rating
    69
    50
    43
    18
    6
See reviews for
26
27
13
102
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Naples
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Now this isn't the Waldorf but for us business travelers we know that. It's exactly what you expect for a DT. Clean, quiet, get location on Wynward Pkwy to 400. LOVE the staff at this place. The only warning is that if you want room service, the lone bartender is also the server, so if the bar is busy it... More

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Toronto
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Location is good with starbucks and other restaurants just across a suburban street in front of the hotel. Also restaurants right beside the hotel all within a mins walk. Outdoor pool. Quiet hotel, ok food. Pleasant staff. Rooms could use an update.

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Alphretta, Ga., United States
1 review
5 of 5 stars Reviewed 1 week ago

I love staying here. I normally travel for business and stay here every time in Alphretta, Ga. The staff is awesome, from Check-In, to Breakfast, to Just saying hi. Love this place! EVERYONE is super friendly. The place is clean and quiet. They make being away form home a much better experience.

Review collected in partnership with DoubleTree by Hilton

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Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Hello Guy! We always love having you stay with us when you're traveling to the area. We know how difficult it can be to travel away from home and we are so happy to hear that we help make your time away from home a bit more pleasant. Thank you so much for taking time to leave such a wonderful... More

aol
Top Contributor
60 reviews 60 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Most Doubletree Hotels I have stayed in were in good condition, regardless of the age. This hotel has tried in the common areas but the rooms are not. Must have been another brand when built as rooms are laid out as I expected and the overall condition was fair. Beds were soft and every time the occupant In the room... More

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Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for recently staying with us. We do apologize that you did not enjoy your recent stay. It is our goal that all of our guests thoroughly enjoy their stay with us and we are very sorry to hear that you left unsatisfied. We do hope you will choose to stay with us once more on a future trip... More

Senior Contributor
24 reviews 24 reviews
22 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Room was very small, dark and strangely laid out. Felt very cramped. The bathroom sink was sort of in the room itself and the shower/toilet area was small and dated. There was no fridge in the room. Next, the service was terrible!!! The ladies behind the front desk literally did not know ANYTHING! no recommendations on dining nearby or the... More

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Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Hello Natalia. We're very sorry to read about your recent stay. We would like to especially apologize that our front desk agent was unable to assist you with recommendations on nearby dining locations and the area in general. We can assure you this is not typical of our staff and have already forwarded your review to our Front Office Manager.... More

Pueblo, CO, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

DoubleTrees have had a varied past. This hotel has been refreshed and is in very good shape. Room service was prompt and tasty. I made the reservation last minute and the staff was helpful removing the down comforter and pillows. I'd stay there again.

Review collected in partnership with DoubleTree by Hilton

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Wellington, Florida
Contributor
13 reviews 13 reviews
2 of 5 stars Reviewed 3 weeks ago

Doubletree is a reliable brand, but I found the room at this location to be badly in need of refurbishment. The bathroom with awful...mildewed shower stall. Very noisy floors as well. The trophy case in the lobby shows many old awards from Hilton...they need to get their mojo back.

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Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Hello and thank you for your review! We're so sorry to hear you did not enjoy your stay with us. We have already alerted our Maintenance and Housekeeping Supervisors to check the shower in your guest room to ensure it's properly cleaned as we pride ourselves on providing our guests with clean and well-maintained guest rooms. We do hope that... More

San Diego, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Here for business, this property offered a better rate, THE most comfortable hotel bed I've slept in in years, a clean, functional and pleasant environment, very friendly and welcoming staff who made my patronage feel extremely important and valued. No complaints, only praise. Oh, and there's even an outdoor pool to enjoy during seasonable weather!! :-)

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 22, 2014 via mobile

hecking in she did not acknowledge that we were Diamond members. I don't like chocolate so the check-in cookies don't sway me. I had come to really like Doubletree as a good value & for attention to other small things like in room fridge, microwave, complimentary coffee drinks or smoothies and makeup remover facial towelettes that can set the tone... More

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Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for your comments. We do apologize that you were not recognized as a Hilton Hhonors Diamond member during your check in. We strive to ensure all our guests receive that extra attention and are very sorry this did not occur during your visit. We value all our Hilton Hhonors members and hope that you will visit us once... More

Maryland
Top Contributor
133 reviews 133 reviews
130 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed October 18, 2014

Recently stay here. Last time was about 4 years ago. It was like a different place. Very pleasant staff. Clean room. Good fitness center. Did not try the room service/restaurants but there are lots of restaurants in the area. So if it does not work out you have a plan B. Grocery store down the street. CVS/Walgreens a block or... More

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Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you recently staying with us on your recent trip to Alpharetta. We're so glad you enjoyed our hotel and the area. We appreciate you taking time to review the property here on Trip Advisor for others looking to travel to the Alpharetta area. We do hope we'll see you again on a future stay in Alpharetta. Thanks again. More

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Additional Information about Doubletree Hotel Atlanta/Alpharetta-Windward

Address: 2925 Jordan Court, Alpharetta, GA 30004
Phone Number:
Location: United States > Georgia > Alpharetta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Doubletree Hotel Atlanta/Alpharetta-Windward 3.5*
Number of rooms: 86
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Also Known As:
Doubletree Alpharetta
Alpharetta Doubletree

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