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Doubletree Hotel Atlanta/Alpharetta-Windward

3.5 of 5 2925 Jordan Court, Alpharetta, GA 30004
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Doubletree Hotel Atlanta/Alpharetta-Windward
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Doubletree Hotel Atlanta/Alpharetta-Windward
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177 reviews from our community

Traveler rating
    67
    48
    41
    15
    6
See reviews for
26
26
13
95
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Maryland
Top Contributor
132 reviews 132 reviews
129 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Recently stay here. Last time was about 4 years ago. It was like a different place. Very pleasant staff. Clean room. Good fitness center. Did not try the room service/restaurants but there are lots of restaurants in the area. So if it does not work out you have a plan B. Grocery store down the street. CVS/Walgreens a block or... More

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Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We had two couples on our trip. When we arrived, we received a warm welcome. The room was clean-a tad dated, but quiet. No refrigerator in the room. We were ready for breakfast the next morning, only to find that breakfast is not included. We were a little confused and disappointed.

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1 review
5 of 5 stars Reviewed 2 weeks ago

Just what I needed after a long day on the road. Very comfortable bed. Hotel has nice modern furnishings. Cart right near front door so I could unload my car and easily get to the elevator. The cookies at check in are always a nice touch.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you so much for staying with us Kelly. We're delighted you enjoyed your stay with us. We appreciate you taking the time to leave your feedback for others and hope you'll be back for another cookie again soon! Thank you. More

East Sussex
Top Contributor
64 reviews 64 reviews
53 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was chosen as a one night stay in Alpharetta after a flight from UK. They was a warm welcome at reception. The room was very clean and extremely quiet. We had a light supper and breakfast at Cracker Barrell a few minutes down the road. WiFi good, and hotel is smoke free

Review collected in partnership with DoubleTree by Hilton

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St. Louis, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

extremely rich considering any perceived benefit. Doubletree is in my family of hotels I typically stay in and this hotel was one of the few hotels nearest my business needs.I stayed one night for business and the staff was friendly, room was clean, and internet worked. However, it was the smallest room I have ever been in while travelling and... More

Review collected in partnership with DoubleTree by Hilton

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Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Hi Nicholas. Thank you for recently staying with us and for your feedback. While we are glad to hear you were pleased with our staff, guest room cleanliness and internet, we are very sorry to hear that you were disappointed in other areas of your stay. We have forwarded your feedback to our General Manager and hope you will give... More

Raleigh, United States
2 reviews
2 of 5 stars Reviewed 3 weeks ago

I traveled here on business with a colleague. We chose this property for the location (which was good). The hotel is strangely laid out, especially the lobby breakfast area. My room was dark, the room amenities are dated, there was no refrigerator, and the room is poorly outfitted for the business traveler. Breakfast was not included, and was expensive. Very... More

Review collected in partnership with DoubleTree by Hilton

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Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Hello Donald. We're so sorry you did not enjoy your recent stay with us. We have passed along your feedback to our General Manager and look forward to exploring ideas as to how we can adjust our guest rooms to better suit the business traveler. Thank you for your feedback. More

Charlotte, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

I am a longtime diamond member and have stayed at hundreds of hilton properties. This has to be among the worst. We waited for 3-4 minutes just to be helped at the front desk and when she did show up (with an attitude) we were not offered a cookie or water. The rooms are tiny without a tub and would... More

Review collected in partnership with DoubleTree by Hilton

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Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

We are very sorry you did not enjoy your stay at our DoubleTree hotel Jack. We appreciate your loyalty as a Diamond Hilton HHonors member and can assure you this behavior is out of the ordinary for our hotel. We have passed along your comments for review and hope that you will give us another opportunity to show you superior... More

Batavia, United States
1 review
4 of 5 stars Reviewed 5 weeks ago

You expect a certain level of cleanliness from any of the major chains. You also expect certain ammennities. Where things can go astray from what you expect are the people. But the people at this Doubletree made the stay more enjoyable. They were there with any need or request but not in your face. Great to deal with.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for your review James! It's always our pleasure hosting you while in Alpharetta. We greatly appreciate the kind words regarding our team here and have shared them with the group! We look forward to seeing you again soon and thank you for your continued business! More

Senior Contributor
49 reviews 49 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 9, 2014

I have stayed here before and while I may be not your average frequent traveler as I give extra points for things like in room recycling bins, this place really is a good value and a good location for the area. I read a few other reviews and noted some that said the rooms were small. I had a room... More

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Alpharetta, United States
1 review
2 of 5 stars Reviewed August 26, 2014

The thermostat for the AC unit was improperly set. The room was always warm. I lowered it as far as possible (60) but this only helped a little. I complained to management but no help. They said to keep it at 60 and turn the fan on continuous.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Hi Tom. We're very sorry that the air conditioner was not cooling your room enough during your recent stay. We have forwarded this to our maintenance team and will ensure that the unit is properly working. Again, we apologize for the inconvenience. Thank you. More

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Additional Information about Doubletree Hotel Atlanta/Alpharetta-Windward

Address: 2925 Jordan Court, Alpharetta, GA 30004
Phone Number:
Location: United States > Georgia > Alpharetta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Doubletree Hotel Atlanta/Alpharetta-Windward 3.5*
Number of rooms: 86
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Also Known As:
Doubletree Alpharetta
Alpharetta Doubletree

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