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Doubletree Hotel Atlanta/Alpharetta-Windward

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2925 Jordan Court, Alpharetta, GA 30004
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Doubletree Hotel Atlanta/Alpharetta-Windward
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Doubletree Hotel Atlanta/Alpharetta-Windward
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197 reviews from our community

Traveler rating
    69
    55
    48
    19
    6
See reviews for
26
30
13
109
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was our second visit. It's so much more friendly now. Tara at the front desk was so helpful, Olga in the cafe was terrific. Renee was there each night with a big smile and engaging. Close to 400, lots to do

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Chapel Hill, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Average Hotel, expected better. Very stingy on the towels. Room was noisy also. Breakfast was over priced for what they offered. Outside noise was extreme. The location was great for my business trip but disappointing overall for what I expected from a Double Tree Property.

Review collected in partnership with DoubleTree by Hilton

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New Haven, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Stayed at other DoubleTrees throughout the country. They were just better. This one seemed old. Staff was great. Service was great. But the hotel was just eh. There was something going on in the area the week I was in town because all of the hotels at which I normally stay were booked. So I had to stay here. For... More 

Review collected in partnership with DoubleTree by Hilton

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Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for staying with us Richard. We're glad to hear our staff and service levels were great, however, we are sorry to hear the hotel itself did not meet your expectations. We appreciate your feedback and hope that you'll choose to stay with us again in the future. Thank you. More 

Mableton, United States
1 review
4 of 5 stars Reviewed February 19, 2015

The staff in the dining was very nice to us and the staff at the desk was polite. The room was very clean and when we needed extra pillows and trash bags, the housekeeping service was prompt. The hotel was located in a good locations and plent of restaurants in the area to choose from.

Review collected in partnership with DoubleTree by Hilton

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Prestonsburg, United States
1 review
3 of 5 stars Reviewed February 12, 2015

Our toilet overflowed in the middle of the night which lost us some sleep. When we called someone came to clean it up unsuccessfully and gave us the key to another room's bathroom. This all took about an hour. They offered free breakfast, but that felt unsatisfactory since it was sleep not food we had lost. However when we explained... More 

Review collected in partnership with DoubleTree by Hilton

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Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Hello Kira. Thank you for recently staying with us. Once again, we apologize for the plumbing issues you experienced curing your stay with us and for the length of time it took to resolve the issue. We hope that this one experience will not deter you from choosing to stay with us again on a future trip. It was our... More 

London, United Kingdom
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 10, 2015

Good location for my company HQ in Alpharetta - easy to find on the SatNav and also there are plenty of restaurants and amenities nearby. It was a pleasant first stay at a DoubleTree - I was with 2 colleagues - 1 from the UK and the other from Australia

Review collected in partnership with DoubleTree by Hilton

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Nashville, Tennessee
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 3, 2015

I have been to many better Double Tree Hotels. But this hotel is not the worst by any means. It is clean and safe. The beds are very comfortable. The staff was very helpful and happy to help me. There is a ton of restaurants and shopping located very closely. But if you need a refrigerator, forget it. Also I... More 

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Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for choosing to stay with us on your recent trip to Alpharetta. We appreciate you taking the time to leave your review for others and are glad to hear that you found our hotel clean, safe and comfortable! We hope you will continue to choose to stay with us when traveling to the area. Thank you again. More 

Dallas, Texas
Top Contributor
75 reviews 75 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed January 11, 2015

Hotel has great people and great location. Rooms are in need of a refresh. Clean but could feel better as far as overall cost/location and brand. It's just a branding thing, what is a Doubletree these days? I book there for the convenience. Breakfast is good and enough choices. After hours staff is very attentive and a nice place to... More 

Review collected in partnership with DoubleTree by Hilton

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Atlanta
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed January 6, 2015 via mobile

A hotel of the Doubletree reputation should not charge a dollar for lobby coffee in the mornings. Rather than nickel and dime guests, why not treat them well so they want to return. Next stop ... Marriott.

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Jackie S, Manager at Doubletree Hotel Atlanta/Alpharetta-Windward, responded to this review

Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the disappointment with your stay. We will be sure to take your comments about our property under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider staying with us again the next time your travels... More 

Santa Ana, United States
1 review
4 of 5 stars Reviewed December 23, 2014

This is a good business hotel for mtgs in the area. I would not suggest this property for vacation stays at all of course. but for the normal business traveler who wants a very good value and a very clean & safe hotel, then this is your spot. The buffet breakfast is super convenient and touches all the bases for... More 

Review collected in partnership with DoubleTree by Hilton

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