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All 1 Alpharetta accommodations

Extended Stay America - Atlanta - Alpharetta - Rock Mill Rd.

2.5 of 5 Condominium   |   1950 Rock Mill Rd., Alpharetta, Alpharetta, GA 30022
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A recent review
5 of 5 stars Reviewed May 26, 2014
Emanuella E
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13 people have reviewed this hotel

Traveler rating
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    3
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4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
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English first
Baltimore, Maryland
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This is my fourth time staying at the location. My first three times were good experiences. The rooms were clean and the staff friendly. I know from staying at other Extended Stay America locations that the "Grab and Go" breakfasts have a lot to be desired, but they aren't made to be culinary wonders, just to grab and go. Now,... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Atlanta - Alpharetta - Rock Mill Rd., responded to this review

Thank you for taking the time to write a review of your stay. The condition of the bed you described is unacceptable, and we sincerely apologize for your experience. To ensure that a situation like yours doesn't happen again, our staff will be inspecting all of our bed linens and mattress covers to ensure they are meeting our standards. We... More

Pensacola, Florida
1 review
1 of 5 stars Reviewed July 11, 2014

I was greeted to beer bottles, cigarette butts and an overflowing trash can when I arrived at this hotel for my stay. Ordinarily, this would have caused me to turn around and leave, however, since it was the Fourth weekend, I knew I'd likely have a hard time finding another room without a reservation, so I stayed. The room was... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed May 26, 2014

I stayed at this location twice andi had a great experience. The staff was very nice and polite. The only thing that I thing needs am up grade would be the grab and go breakfast. I wish there were better selections than muffins and coffee. Overall experience great hotel.

Was this review helpful? Yes
Kansas City, Missouri
Contributor
19 reviews 19 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 17, 2014 via mobile

The room was normal and clean. The whole place smelled like smoke though. Even on the non smoking floor. Also, the parking situation is terrible. The spaces are extra small. Trucks were having to take up a space and a half. There was even a fight over parking that woke me up one night. I stayed a week for work... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Atlanta - Alpharetta - Rock Mill Rd., responded to this review

Kate – Thank you for your recent review of your stay. I’m so pleased to hear that you enjoyed our clean rooms with fully equipped kitchens. Still, I sincerely apologize for the odors in your room. In response to your comments, I will meet with the staff to review our cleaning procedures to ensure your experience is not repeated. Your... More

Purcellville, Virginia
Contributor
16 reviews 16 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 22, 2013

BEWARE IF ATTENDING BIG CONCERTS! Made a reservation over 4 months in advance for $75 a night to attend a concert at Verizon Amphitheater that was to going sell out all of the hotels in a 15 mile area. Less than 24 hours notice, I was coming from VA, they called me and shipped me 18 miles away to another... More

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Alpharetta, Georgia
2 reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed July 16, 2013

I just checked out today and I feel like I have been freed from a nightmare. First and foremost the hotel does have a thick stench and beyond that it is filled with smoke even in the hallways and non-smoking rooms. Upon arrival I was told the room type I booked was not available and that no rooms were available... More

Was this review helpful? Yes 3
Muskego, Wisconsin
Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 13, 2013

We needed a hotel for the night that was pet-friendly. I googled and found several in the area where I wanted to stay. I felt it was a good choice. The staff was friendly and helpful. The bed and pillows were very comfortable. It did seem there were a lot of full time residence. People hanging outside the lobby smoking.... More

Was this review helpful? Yes 2
Santa Monica, CA
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 16, 2013 via mobile

Great service. They printed a few copies of my report when I was pressed for time. They shsipped my laptop charger for free when I left it there. Great service. Low prices. Makes sense if you want to save money but want great service. Near a mall and retail hub too so decent food nearby. Highly recommend!

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 2, 2013 via mobile

From my experience it seems that at least 75% of this hotel were actual occupants of it and not short-term stayers. The hotel has a terrible odor and I was so discouraged when I went to clean my own sheets and found nothing but dried blood all over the mattress cover it was absolutely disgusting. The dirty socks that I... More

Was this review helpful? Yes 1
Manager-AAL, Manager at Extended Stay America - Atlanta - Alpharetta - Rock Mill Rd., responded to this review

I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. We know that our guests have multiple hotel choices, which is why our... More

Cumming, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 21, 2012

As a frequent guest,my experience has always been good in any room i have stayed. For under $60,you get an immaculate room with large kitchen area,all appliances included. Everything seemed to work ok with cold AC,and no plumbing issues which it usually the biggest worry in a cheap hotel. But this one is almost 5-star,and the only reason it's not... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Atlanta - Alpharetta - Rock Mill Rd., responded to this review

I would like to personally thank you for taking time out to write such wonderful things about your experience at our hotel. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just... More

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Additional Information about Extended Stay America - Atlanta - Alpharetta - Rock Mill Rd.

Address: 1950 Rock Mill Rd., Alpharetta, Alpharetta, GA 30022
Phone Number:
Location: United States > Georgia > Alpharetta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Atlanta - Alpharetta - Rock Mill Rd. 2.5*
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