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Quality Inn

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806 North Westover Boulevard, Albany, GA 31707 (Formerly Hampton Inn Albany (at Albany Mall))
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69 reviews from our community

Traveler rating
    17
    16
    16
    12
    8
See reviews for
19
13
4
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We really enjoyed our stay here. The front ofiice staff was very friendly and made us felt welcomed. They made a courtesy call to make sure we was satisfied and everything was working properly ( THANK YOU ) ! The rooms were very clean and the beds were very comfortable . They offer breakfast which was pretty and good and... More 

Was this review helpful? Yes
Von J, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience... More 

fayetteville
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 18, 2014

Room was clean, big, comfortable. Bath/R looks like it had been recently remodel. Room had desk for working, except, the internet was down all night, I checked in around 6 so I could get caught up on my work. Came back up around 8 am. They apologize but nothing to make up for it. I picked this hotel cause of... More 

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Falkville
Top Contributor
136 reviews 136 reviews
35 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed November 12, 2014

The grounds are clean and manicured. The staff (Kristen) was extremely pleasant to talk with while checking in. The rooms were clean and inviting with updated bedding, shutters, and drapes. This was a very nice room for the price. Great lighting in the room and the internet was fast (which is very important when working). I most definitely will stay... More 

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Jacksonville, Florida
Senior Contributor
24 reviews 24 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 31, 2014

Very pleasantly surprised!!!!! First the grounds and landscaping, very clean and manicured!!!!! They said on-line that they had continental and usually that means cereal and juice, but this hotel had a spread, usually breakfast might be the only meal some days, depending on the work! It was warm and inviting, and so clean, the staff at this hotel, is wonderful... More 

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Brooksville, Florida, United States
Contributor
18 reviews 18 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 25, 2014

This Quality Inn has been recently renovated and it was lovely. Lobby was bright and well decorated. Clerk at the front desk, James (this was his 4th day on the job) was delightful, extraordinarily helpful. Room had king size bed, large shower stall. No fridge or microwave. Grounds were immaculate with a lovely swimming pool. Plenty of restaurants nearby.

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Las Vegas, Nevada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 14, 2014

It's right at the mall so there's plenty of places to eat and shop but don't bring any food back needing refrigeration because there's no fridge or microwave if you have a king size room with a sofa bed. Nice big shower. There's breakfast: eggs, biscuits, gravy, toast, bagels, and even make your own waffles. Just meh for me but... More 

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Mount Dora, Florida
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 5, 2014

Needed a place to stay for a couple of nights and this one served its purpose. Reasonably priced in comparison to other hotels nearby. Room was clean, but felt damp when I checked in. It got better the 2nd night. Nothing fancy, a room, with a bed and shower.

Was this review helpful? Yes 1
Acworth, Georgia
1 review
2 of 5 stars Reviewed July 22, 2014

I had made a resevation at this hotel and when I arrived at my room there were dirty stains on the sheets. I also observed little black bugs crwaling on the sheets when I pulled the covers over. I then went to the front desk and notified the womwn at the front desk. I was very displeased and dissatified with... More 

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Birmingham, Alabama
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 24, 2014

I was given a very nice room, comfy bed, coffee maker, hair dryer, refrigerator, good television, chair with a footstool, desk and chair. The only problem I had was my room had been a pet friendly room. the first morning there, I was assaulted by many fleas in the bathroom. I reported the problem, and it seems to have been... More 

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Von J, General Manager at Quality Inn, responded to this review

Thank you for taking the time to write a review of our hotel. On behalf of the entire team at The Quality Inn - Albany Mall I would like to apologize for the issues you shared about your recent stay. I have addressed the issues with our team, and I assure you we are working diligently to ensure a similar... More 

Orlando, Florida
Top Contributor
361 reviews 361 reviews
98 hotel reviews
218 helpful votes 218 helpful votes
5 of 5 stars Reviewed April 4, 2014

This property is now a Quality Inn (formerly Hampton Inn). It is clean, quiet, modern and located near plenty of restaurants, grocery stores and shopping. The bedding was comfortable and the room was well-appointed. I would highly recommend a stay.

Was this review helpful? Yes
Von J, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience... More 

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