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BEST WESTERN Albany Mall Inn & Suites

#5 of 25 Hotels in Albany
Certificate of Excellence
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2729 Pointe North Blvd, Albany, GA 31707
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Best prices for: 1 room 1 guest
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BEST WESTERN Albany Mall Inn & Suites
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BEST WESTERN Albany Mall Inn & Suites
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122 reviews from our community

Traveler rating
    56
    36
    18
    7
    5
See reviews for
36
11
9
55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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    (31)
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Jacksonville
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I arrived by motorcycle after several hours on the bike, hot, dusty and tired. Excellent service at check in even though I did not have a reservation. I was impressed with the very clean room and after a nice long hot shower I enjoyed walking to a nearby restaurant for a good dinner. In the morning, after a good nights... More 

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hotelalbanyga, General Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you so much for taking the time out of your day to write comments on the trip ! I am very proud of my staff, they do provide great customer service along with my housekeeping staff who does well in cleaning the hotel and of course the location of the hotel you can beat it !! I am glad... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We only stayed here for one night but wish it could have been longer. This hotel was very clean and the staff was super friendly. The breakfast was good and the lady who was working at that time was so helpful and nice. Beds were also very comfortable. We will definitely stay here again.

Was this review helpful? Yes
hotelalbanyga, General Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you Ms Tracy for taking the time out of your day to write a review about our hotel ! My staff and I appreciate the comments and the high scores ! Clean hotel and super friendly staff, comfortable beds and great service is what makes visitors keep coming back to us ! I have a great staff at the... More 

Sarasota
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

everything clean and comfortable. many restaurants in area very good breakfast. conviently located, recommend to all,family,business,students. very nice hotel.very reasona\blel pricing.lots of amenities

Review collected in partnership with Best Western

Was this review helpful? Yes
hotelalbanyga, General Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you so much for taking the time out of your day to write a review on the trip !! My staff and I are very appreciative of your review. Thank you for recommending our clean, comfortable hotel with great location!! to all your family, friends, business friends and students !! Yes, we are reasonably priced with lot of amenities.... More 

Buford,Ga, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Whenever I stay in Albany, Georgia, I pick the Best Western hotel over all the others. My arrival is always met with acknowledgement even when I have to wait my turn for check in, which is never long. The crew that works the desk knows what they are doing. They also know the city of Albany and can recommend places... More 

Review collected in partnership with Best Western

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hotelalbanyga, General Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you so much Mr Morton, you are a part of our family ! We love to see you always and catch up on all the news etc... Thank you for coming to trip and write good comments about my staff and the hotel (your home away from home} !! I have always been lucky to have great staff around... More 

live oak, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Staff is awesome. Rooms are always modern and well equipped. I love the bed and pillows. The continental breakfast is more than just Danish and coffee. the lobby and breakfast area is nice décor and very comfortable. nice way to start your day

Review collected in partnership with Best Western

Was this review helpful? Yes
hotelalbanyga, General Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you Mr Donald for your kind remarks about our awesome staff, I am lucky to have them on my team! Thank you for the high scores and great comments about our rooms, bedding, and our great hot breakfast bar!! Look forward to see you again! More 

Conyers, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I would recommend this place to all my family and colleagues. It was extremely clean, friendly and when you walk in very welcoming. It was convenient for where I needed to do business and was convenient to restaurants and mall if you. Want to shop. Also most import convenient to the highways.

Review collected in partnership with Best Western

Was this review helpful? Yes
hotelalbanyga, General Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you so much for your kind remarks about our clean hotel, friendly and welcoming staff, I am very proud of my staff and consider myself lucky to have such a great staff in all the departments! Thank you for your comments about our convenient location for the shopping and the highway !! Thank you for recommending our hotel to... More 

Atlanta, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This is a no-frills hotel, but it has something few do--enough light in the rooms! I love that! There are outlets everywhere as well. The rooms were clean, the bed was comfortable, the staff were pleasant, so if you want to get in and go to sleep, why spend more? It isn't an "experience" hotel, but it's great value for... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
hotelalbanyga, Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you so much for your great comments! This is what we tell our employees, good clean & comfortable room, great service, good breakfast and most of all great comfortable price is what people remember and appreciate the most!! Thank you so much for taking the time out of your day to write a review on the trip. My staff... More 

Conley Ga
1 review
5 of 5 stars Reviewed 3 weeks ago

This an excellent hotel to stay in while in Albany, Georgia. I would recommend it to anyone especially if you are traveling alone it is very safe. The breakfast is excellent and the lounge is very clean. The hours of service is great. The desk clerks for each shift are excellent and always pleasant. The rooms are very clean and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
hotelalbanyga, Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you Ms Gwendolyn for your reviews about our hotel in Albany, GA !! Thank you for recommending our hotel with safe location, excellent breakfast, clean and appeling rooms, and best of all our Front Desk clerks !! I am a lucky manager to have them working at the hotel! Thank you for taking the time out of your day... More 

1 review
5 of 5 stars Reviewed March 16, 2015

My husband is handicapped and the folks at the motel were very helpful. The room and the grounds were very clean! We're there because of a family illness but will stay again! Rare that we stay in motel so. But was very pleased!

Was this review helpful? Yes
hotelalbanyga, Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you so much for taking the time out of your day to write the comments about our hotel. We are glad that we were able to accomodate all your needs and my staff is very appreciative of your comments as well. Hope to see you next time when you are in town, this time for a may be brief... More 

Brandon, Mississippi, USA
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 9, 2015

We had a block of 20 rooms reserved for the Albany Marathon. The race started at 7 and that's normally when the breakfast starts on Saturdays. They went above and beyond and opened breakfast at 5 for us. There were probably 40 present with our group. They allowed us to use utensils from the kitchen for our own pasta dinner... More 

Was this review helpful? Yes 1
hotelalbanyga, Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you so much for taking the time out of your day to write the review on Tripadvisor!! Mystaff and I appreciate it. We also enjoyed hosting your group of 20 rooms for the big event in Albany GA. We are glad you enjoyed the breakfast and good value. Thank you for recommending our hotel to your family and friends... More 

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