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BEST WESTERN Albany Mall Inn & Suites

2.5 of 5 2729 Pointe North Blvd, Albany, GA 31707
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Certificate of Excellence 2014
BEST WESTERN Albany Mall Inn & Suites
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BEST WESTERN Albany Mall Inn & Suites
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112 reviews from our community

Traveler rating
    49
    33
    18
    7
    5
See reviews for
36
10
8
49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Crestview, FL, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Hotel location is convenient, room was clean and comfortable, safe, and it was a good Value for the money as compared to other hotel/motels in the area. Staff was friendly and professional. For a quiet location, ask for a room away from the main corridor and any mechanical rooms or foot traffic. The rooms closest to the front office on... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
hotelalbanyga, Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

We look forward to see you again! Thank you for recommending us. Thank you for commenting on our convenient location, value, clean, comfortable and safe rooms and my friendly and professional staff! I am a very lucky manager to have the best staff in Albany, GA !!! More 

Douglasville, Georgia
Top Contributor
87 reviews 87 reviews
51 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is the only hotel I stay at when I work in Albany. It is by far the best and reasonably priced. The staff is always friendly and the hotel is always clean. The hotel is down the street from the mall and other eateries, so it is in a prime location.

Review collected in partnership with Best Western

Was this review helpful? Yes
hotelalbanyga, Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you for your kind remarks. Yes, location, clean hotel, reasonable price and friendly staff makes a very good combination for a good night sleep and good hotel stay! Thank you for the repeat business and helping us keep the doors open! Look forward to see you soon! More 

Athens, GA
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I got there late, just needed a room for a night's stay over. The room was clean and spacious. I only met the night clerk and she was very nice. There was a big breakfast with eggs, bacon, sauage, etc, but I was in a rush and had only coffee.

Was this review helpful? Yes 1
hotelalbanyga, Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you for your business ! Thank you for staying with us. I am glad night clerk very nice. I am sorry you did not have time to have breakfast, next time leave me an address of your office and will deliver our nice breakfast to you or better yet, set up your early wake-up call, or might just deliver... More 

Columbus
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Considering the circumstances the over all stay was good. The check in process was good and the young man was friendly. The other staff was friendly and helpful. The room was clean. The breakfast had many items to choose from. The cost of the room was good.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
hotelalbanyga, Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Sorry for your loss of a loved one. Thank you for remembering us and going to tripadvisor to write comments about our friendly and helpful staff, clean rooms, affordable rates and good breakfast ! Thank you for staying with us. More 

Macon, Georgia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Over the past few years, we have spent several nights each year at Best Western, Albany and always been satisfied. In January of this year, we spent one night there and found that since our last visit much updating had been done to the facilities. It is obvious that much of the building, including rooms, received new coats of paint.... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
hotelalbanyga, Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

WOW ! Thank you so much for your comments! Where can I begin? Yes, we have made changes and everyone seems to like them. Some updating, some lighting, HOT and FRESH breakfast and of course my wonderful staff (all of them) !!!! I am very lucky and thankful for the wonderful staff !! More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My stay at this establishment was well worth it. The staff was friendly and courteous. The rooms were clean and comfortable. It was very relaxing.I would recommend this hotel to my friends and family. Tenisha Edwards

Was this review helpful? Yes 1
hotelalbanyga, Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you Ms Edwards for your kind words. Thank you for recognizing my staff for their friendly and courteous service. Look forward to see you again soon ! Thank you for recommending our hotel to your friends and family ! More 

Atlanta, Georgia
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were pleasantly surprised and enjoyed our stay at Best Western, Albany, Georgia. The room was clean and spacious. The housekeeping staff were extermely friendly. Shonice - the front desk representative was kind, friendly, and wore a nice smile. I really appreciated the free wifi, the enjoyable continental breakfast, and comparative pricing. I recommend recycling receptables in the lobby and... More 

Was this review helpful? Yes 1
hotelalbanyga, Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you so much for your business! Thank you for your comments about our friendly housekeeping staff and Shonice the front desk super STAR !! Thank you for the comments about our free wi-fi, hot breakfast and above all great pricing ! We are working on those recycling receptables and renovations!! Once again, thank you for staying with us and... More 

Decatur
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stay at a lot of Best Westerns and I have to say this was one of the worst for me.I also feel that i should be able to receive the extra reward points even if i didn't make the reservation on line i stayed at the hotel for four days.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
hotelalbanyga, Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you for taking the time out of your busy day to write a review about our hotel. Thank you for scoring us high on CLEANLINESS, SERVICE AND LOCATION !! Our apologies for not able to give you a room of your choice due to our hotel was sold out on all of the days you were looking to stay... More 

Orlando, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 25, 2015

You can spend more money but you won't get a better value anywhere in Albany. I will always stay here when I come to Albany (especially as long as they keep the same breakfast cook) I love the location as well.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
hotelalbanyga, Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you so much for loving my breakfast cook's cooking ! She loves to hear guests appreciate her cooking and her services! Thank you for your business and kind words about our hotel and our location ! Look forward to see you keep coming to Albany GA and keep staying with us at the Best Western! Thank you for taking... More 

Suwanee, United States
1 review
5 of 5 stars Reviewed January 17, 2015

Comfort is the common denominator at Best Western. Large well appointed rooms, free breakfast, free internet, competitive pricing and friendly staff makes this my hotel of choice. Combined with its proximity to great dining and shopping I highly recommend Best Western to all travelers.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
hotelalbanyga, Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you so much for your business! We are very appreciative of your comments about our hotel rooms, free breakfast, free internet, great pricing & staff, location and best of all, COMFORT. Thank you so much for recommending our hotel to everyone. Thank you for taking the time out of your day to write the comments. My staff and I... More 

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Additional Information about BEST WESTERN Albany Mall Inn & Suites

Address: 2729 Pointe North Blvd, Albany, GA 31707
Phone Number:
Location: United States > Georgia > Albany
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Albany Mall Inn & Suites 2.5*
Number of rooms: 60
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Also Known As:
Best Western Albany Mall Hotel Albany
Albany Best Western

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