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BEST WESTERN Albany Mall Inn & Suites

2729 Pointe North Blvd, Albany, GA 31707
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Certificate of Excellence 2014
BEST WESTERN Albany Mall Inn & Suites
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BEST WESTERN Albany Mall Inn & Suites
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105 reviews from our community

Traveler rating
    46
    29
    18
    7
    5
See reviews for
35
10
8
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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    (21)
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Decatur
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

I stay at a lot of Best Westerns and I have to say this was one of the worst for me.I also feel that i should be able to receive the extra reward points even if i didn't make the reservation on line i stayed at the hotel for four days.

Review collected in partnership with Best Western

Was this review helpful? Yes
hotelalbanyga, Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you for taking the time out of your busy day to write a review about our hotel. Thank you for scoring us high on CLEANLINESS, SERVICE AND LOCATION !! Our apologies for not able to give you a room of your choice due to our hotel was sold out on all of the days you were looking to stay... More 

Orlando, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

You can spend more money but you won't get a better value anywhere in Albany. I will always stay here when I come to Albany (especially as long as they keep the same breakfast cook) I love the location as well.

Review collected in partnership with Best Western

Was this review helpful? Yes
hotelalbanyga, Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you so much for loving my breakfast cook's cooking ! She loves to hear guests appreciate her cooking and her services! Thank you for your business and kind words about our hotel and our location ! Look forward to see you keep coming to Albany GA and keep staying with us at the Best Western! Thank you for taking... More 

Suwanee, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Comfort is the common denominator at Best Western. Large well appointed rooms, free breakfast, free internet, competitive pricing and friendly staff makes this my hotel of choice. Combined with its proximity to great dining and shopping I highly recommend Best Western to all travelers.

Review collected in partnership with Best Western

Was this review helpful? Yes
hotelalbanyga, Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you so much for your business! We are very appreciative of your comments about our hotel rooms, free breakfast, free internet, great pricing & staff, location and best of all, COMFORT. Thank you so much for recommending our hotel to everyone. Thank you for taking the time out of your day to write the comments. My staff and I... More 

Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Best Western Albany Mall Inn & Suites in Albany, GA is a great hotel. I've stayed there three times on business and each time the experience was great. Rooms are clean and comfortable, very friendly staff and breakfast is great. I highly recommend this hotel.

Review collected in partnership with Best Western

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hotelalbanyga, Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

We are very grateful for your taking the time out of your day to write a review on Trip Advisor. We are very appreciative of your comments about our hotel, our staff, our breakfast and most of all recommending our hotel to everyone you know. Comments like your's makes us want to work even harder to please our guests. Thank... More 

Saint Petersburg
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 weeks ago

This is a very good place to stay it is clean ,the staff was very friendly and helpful. This is a great location at a reasonable price. Enjoyed my stay the first time my family and I came back a second time.

Review collected in partnership with this hotel

Was this review helpful? Yes
hotelalbanyga, Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you for coming back to stay with us! Thank you for your kind remarks about our friendly and helpful staff, great location and reasonable price. My staff and I are very appreciative of your comments and makes us want to work even harder to please guests like yourself. Please come back and see us again. Have a great Year! More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed at Best Western for a week and there were so sweet and caring for my every need! I Love there Breakfast Area it Stays Clean and they have it set up so comfortable for there guested. The House Keeping is so Respectful. They make sure you have everything you need in your room.

Was this review helpful? Yes
hotelalbanyga, Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you so much for taking the time out to write a review about our hotel. Your entire group was wonderful and we enjoyed your group's stay with us for a week. Thank you for comments about our housekeeping staff, our breakfast area and I am glad you and your group enjoyed your stay with us. Please encourage the entire... More 

orange city, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Passing through. One night stay. Reservation made on Best Western site. Check in was problem free. Older property. Room was clean. But average. Furniture was newer, however the layout was strange. Only one chair which was paired to work table. King bed was the prominent feature. Bed was Ok. The room was located on the first floor. Hall noise from... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
hotelalbanyga, Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you so much for taking the time out of your day to write a review for our hotel. Thank you for your comments on our clean rooms, newer furniture. Please accept our apologies for the noise and one chair. Thank you for the great remarks about our hot and cold items selections in our Breakfast area !! Hope you... More 

Oneonta, Alabama
Top Contributor
55 reviews 55 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed one night on the way home from Florida. Comfortable, well equipped room with fridge and microwave, with free WIFi, and very friendly and helpful staff. Very quiet and we are anticipating the free hot breakfast at 6am. Right off the bypass and surrounded by more expensive highrise hotels, with a mall and many restaurants almost in walking distance.

Was this review helpful? Yes
hotelalbanyga, General Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you so much for taking the time out of your day to write a review for us. My staff and I are very appreciative of this review. We are glad that you stayed with us. Thank you for your comments about our hotel amenities and location. Most of all, my staff appreciates the guests commenting on the helpfulness of... More 

Haines City, Florida, United States
1 review
5 of 5 stars Reviewed December 26, 2014

We have traveled to Albany every Christmas for the last so many years to spend the holiday with family and friends. This was our first stay at the Best Western, and were presently surprised with our accommodations. Staff was friendly, room was clean and smelled fresh. Bed was comfortable, and wireless was very reliable and easy to connect. Continental breakfast... More 

Was this review helpful? Yes
hotelalbanyga, Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

"Happy Holidays" to you and your family as well ! I promise to have our hotel fully decorated with holiday decorations next year ! Good suggestions. Thank you for taking the time to write a review, we do appreciate it. Thank you for your comments about the friendly staff, clean and fresh smell rooms, comfortable beds, reliable wireless and breakfast... More 

lakeland, United States
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 4, 2014

I have stayed at this Best Western Approx. a year ago and the good news is that it is as good now as it was then.The staff is very friendly and the location is close to everything .Breakfast is normally eggs and bacon or sausage. The most important thing is that, ( THE ROOMS ARE CLEAN ) .

Review collected in partnership with Best Western

Was this review helpful? Yes
hotelalbanyga, Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you so much for your kind remarks about our CLEAN hotel and services ! We appreciate your business and your great comments! Look forward to your next visit to see how we measure up again! Thank you and have a "Happy Holidays"! More 

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Additional Information about BEST WESTERN Albany Mall Inn & Suites

Address: 2729 Pointe North Blvd, Albany, GA 31707
Phone Number:
Location: United States > Georgia > Albany
Price Range (Based on Average Rates): $
Number of rooms: 60
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Also Known As:
Best Western Albany Mall Hotel Albany
Albany Best Western

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