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All 26 Albany hotels

BEST WESTERN Albany Mall Inn & Suites

2729 Pointe North Blvd, Albany, GA 31707
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74%
Ranked #5 of 26 hotels in Albany
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
HappyGuest0814 Georgia
  • Overview
  • Reviews (85)
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85 people have reviewed this hotel

Traveler rating
    37
    25
    14
    5
    4
See reviews for
31
8
6
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Georgia
1 review
4 of 5 stars Reviewed 1 week ago

I enjoyed my stay here so much I extended it a couple of days. The hotel was very clean and well prepared. The outside looks very questionable, but don't judge it looks by its cover. The breakfast was great and hot. I appreciate the front desk staff and breakfast staff for being so nice and professional. Great Hotel!!!!!!!!

Was this review helpful? Yes
hotelalbanyga, Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you so much for the kind comments about our hotel and the staff ! I have the best staff in the whole wide world ! They make my day every morning ! Hope you come back and see us again ! More

Arcola, United States
2 reviews
5 of 5 stars Reviewed July 20, 2014

It is always nice to feel welcome when we come through their front door. We are always made to feel like we just arrived home as the fresh cookies at the front counter are waiting for us to devour. The employee's and people there along with the guests are always very friendly and polite. The abundant nice shopping mall and... More

Review collected in partnership with Best Western

Was this review helpful? Yes
hotelalbanyga, General Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you Ms Jane for your kind remarks. Thank you for staying with us. Hope you enjoyed our Hot Breakfast every morning. Our staff loves to see that guests appreciate their service efforts. Best staff in the whole world!! Hope you come back and stay with again. More

1 review
5 of 5 stars Reviewed July 5, 2014

The hotel was nice, clean, and I love the breakfast it was better then the other breakfast at other hotels, and Shanise the one who works at the front conter is very good with customers service...my kids really enjoyed the pool area and the pool was very clean

Was this review helpful? Yes
hotelalbanyga, General Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you Charlie for your kind remarks about our hotel and our staff. Yes, Shanise is my youngest and the brightest student staff member! I am glad you enjoyed our Hot Breakfast and our clean pool. Thank you for your business and hope you come back and stay with us again! More

Duluth, GA, United States
1 review
3 of 5 stars Reviewed July 1, 2014

Average rating because it was clean and the staff was helpful, but was expensive for the area. For one night, it was ok. Would not have stayed longer. Bed was comfortable, but better values are available.

Review collected in partnership with Best Western

Was this review helpful? Yes
hotelalbanyga, General Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you for staying with us. I am glad you enjoyed our hotel. Hope you come back and stay with us! We will do better next time. More

Memphis, TN., United States
1 review
5 of 5 stars Reviewed June 13, 2014

A visit to my old hometown was a happy experience for due to my stay at the Best Western. We had a large, tasty breakfast every morning which put us in a good mood for the days activities. Brochures were available showing where the zoo was located and a beautiful park down by the river with a welcome house and... More

Review collected in partnership with Best Western

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hotelalbanyga, General Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you Ms Katherine for your kind remarks about our hotel and the hotel staff. I am glad you liked our hotel amenities! Yes, our small town has much to offer, much to see and do! Glad you enjoyed our Hot Breakfast and the Pool and above all good customer service from my staff. Hope you come back soon and... More

Jonesboro, United States
1 review
4 of 5 stars Reviewed May 27, 2014

Hotel was clean, staff courteous and decent breakfast. Only complaint is hotel ran out of clean towels. Which would not have been so bad if our room had sufficient towels upon check in. We were in a non smoking room and it did not smell of smoke which was surprising. The bed mattress was comfortable. Staff was courteous and accommodated... More

Review collected in partnership with Best Western

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hotelalbanyga, General Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thanks Mr Jessie for your kind remarks and thank you for letting us know about the towels shortages. I know we had lots of people in the house, hotel was full for days with the baseball teams. I am glad you enjoyed good service from our staff and enjoyed the hotel amenities. Hope you come back and see us again. More

Oxon Hill
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 20, 2014

Myself and four of my adult siblings and spouses stayed here for a week while in Albany for a family event. We were all very pleased with this hotel. The rooms are clean, comfortable, roomy and have all the necessary amenities, wifi, fridge , microwave, etc. The staff is great.The complimentary breakfast is especially nice. The best thing about it... More

Was this review helpful? Yes 1
hotelalbanyga, General Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Ms Tara, thank you so much for your kind remarks about our hotel and our staff and best of all our price!!! I know we have the best Hot Breakfast and the best Grits maker in town cooking the breakfast for our guests every morning!! My staff at the desk and the housekeeping are the best of the best! I... More

Tampa, FL, United States
1 review
4 of 5 stars Reviewed May 15, 2014

Fresh, clean, friendly and priced right. I will be back! This was a busy graduation week and all other hotels in area raised their prices sky high, so I tried BW and was glad I did. Made a reservation to return before I left! Breakfast was outstanding.

Review collected in partnership with Best Western

Was this review helpful? Yes
hotelalbanyga, General Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you Ms Melinda for your kind remarks. Yes we try to make sure we are comfortable and affordable. I am glad you liked our hotel amenities and the best staff giving great service!! Wait for you to comeback and visit us again! More

lakeland, United States
Contributor
16 reviews 16 reviews
16 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 1, 2014

I have stayed at this hotel many times . I have yet to have a bad experience. My rooms have always been clean and the location is close to many name brand resturants. Stay here and I believe you will have no complaints.

Review collected in partnership with Best Western

Was this review helpful? Yes
hotelalbanyga, General Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you Mr William for your kind remarks and suggestions about our hotel. We try. I have the best staff working at the hotel so it makes it easy to meet guests expectations!! Look forward to see you soon! More

Macon, United States
1 review
3 of 5 stars Reviewed April 29, 2014

Hotel was average at best. Hallways and room smelled like a cigarette. Pillows not comfy, and blanket was very thin and slid off bed - didn't make you feel comfy, cozy. Free breakfast was good. A very strange headboard on the bed that looked like a door that was attached to the wall. Didn't provide enough towels and washcloths.

Review collected in partnership with Best Western

Was this review helpful? Yes
hotelalbanyga, General Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you Ms Susan for letting us know of your concerns. We have worked on those areas to improve and hope that your next stay with us will be enjoyable. More

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Additional Information about BEST WESTERN Albany Mall Inn & Suites

Address: 2729 Pointe North Blvd, Albany, GA 31707
Phone Number:
Location: United States > Georgia > Albany
Price Range (Based on Average Rates): $
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Also Known As:
Best Western Albany Mall Hotel Albany
Albany Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Number of rooms
60

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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