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BEST WESTERN Albany Mall Inn & Suites

#5 of 25 Hotels in Albany
Certificate of Excellence
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2729 Pointe North Blvd, Albany, GA 31707
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BEST WESTERN Albany Mall Inn & Suites
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137 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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Winston Salem, North Carolina
2 reviews
1 of 5 stars Reviewed yesterday NEW

Ladies traveling alone do not stay here. We had a maintenance man come into our room as we were trying to dress to go down for breakfast. We heard a quick knock and before we could get to the door he had opened the door and entered our room. He paid no regard to the "do not distrub" sign on... More 

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Warner Robins, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We spent the weekend here while I was taking a 2 day motorcycle safety course. This hotel was super clean, everything was updated and nothing looked frayed or worn. Our beds were comfy and the pillows fluffy, the air conditioning worked great, thank goodness, because it was a steamy hot weekend! Wifi worked properly and was not slow. Mini fridge... More 

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Conley Ga
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I enjoy staying here during the times I visit my sister in a nursing home. It is located near the mall and other needed places. The staff on all the shifts have been very helpful to me, I feel like I'm in my home away from home. They are very pleasant to the guest and make sure all of our... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Orlando, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the best overall hotel value in Albany. What you get for the price you pay exceeds any other hotel. the rooms are great as is the morning breakfast. I stay here each and every time I visit Albany

Review collected in partnership with Best Western

Was this review helpful? Yes
hotelalbanyga, Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Wow !!! Thank you for taking the time out of your day to write a review about our hotel! My staff and I appreciate your comments about exceeding your expectations over other hotels in town!! Hope to continue to wow you every time you visit Albany ! My staff and I are grateful of your business and comments! More 

Panama City, Florida
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was so happy this hotel was nice. I obtained a great price by booking on Trip Advisor! I do have a few little complaints. The soap, wash cloths and shampoo were not in the room when we checked in. This was more annoying than usual since it was a midnight check in. The staff brought it up after I... More 

Was this review helpful? Yes
hotelalbanyga, Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you for writing a review on the trip... I am glad you enjoyed your stay with us. Our apologies for room not fully ready. I sure will be looking in to this. I am glad that you enjoyed rest of the amenities like great, safe and affordable stay. I agree, my employees are my best assets!!! Thank you for... More 

Ventura, California
Level Contributor
1 review
5 of 5 stars Reviewed 4 weeks ago

Best Western Hotel, Albany Georgia is a good hotel with wonderful employees. It has a nice pool, fitness room and sauna. The hotel employees are helpful and kind. I will recommend this hotel and stay again if I am in the area.

Review collected in partnership with Best Western

Was this review helpful? Yes
hotelalbanyga, Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you so much for taking the time out of your day to write a review on tripadvisor. My staff and I are very appreciative of this review. I agree, I have the best young, dedicated, smart and friendly staff working here at the hotel and we are very proud of them!!!!! I am glad you had good experience and... More 

Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 29, 2015 via mobile

We enjoyed our stay. The room was nice and clean. My toddler enjoyed walking around and playing. The breakfast was great and the ladies cooking were very friendly and made us feel welcome. Would definitely return!

Was this review helpful? Yes
hotelalbanyga, Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you for taking the time out of your day to come to tripadvisor and write a review about our hotel. We are glad that you enjoyed your stay in our nice and clean room and big room where your toddler could walk around and play!! I am glad you enjoyed our great breakfast and the company that was cooking... More 

Moreno Valley, California
1 review
5 of 5 stars Reviewed May 22, 2015

I acquired a room prior to Memorial Day weekend, visiting from California, and was pleased with the counter service. Being from California I am acclimated with "no smoking" facilities. I was well pleased that the rooms designated as "no smoking" are strictly enforced. The room did not have any trace aromas of cigarette or cigar smells as I am allergic... More 

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hotelalbanyga, General Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you so much for coming to tripadvisor and writing a review of our hotel! Thank you for your time. Hope you had fun in Albany, GA. I know we try harder to make sure to enforce the NO SMOKING policy but sometimes you won't believe some people just disregard the wishes and just smoke. We started to charge them... More 

Waycross, GA
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 19, 2015

The room was very nice, the bed and pillows were great. The price was very reasonable. The staff was nice when I checked in, and the temperature was cool downstairs where the front office is. When I walked upstairs where my room was, I felt like I just walked into Las Vegas!! It was so hot. Then opened my door... More 

Was this review helpful? Yes
hotelalbanyga, Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you for writing a review on tripadvisor... we appreciate your review. Please accept our apologies for the HOT room. I wished you had reported that to the desk and they would have called maintenance department to get it fixed right away, He would have sent to you Alaska...Did you win anything... just kidding...hope you stay with us again, this... More 

Madison, Georgia
1 review
5 of 5 stars Reviewed May 10, 2015

This hotel took such a personal interest in accommodating our group. They certainly went the extra mile for us. The front desk was wonderful, and the friendly breakfast room employees were outstanding.

Was this review helpful? Yes
hotelalbanyga, Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you so much for taking the time out of your day to write a review on our hotel and my staff. We appreciate it so much, it means a lot to me and my staff. I am glad your group stayed with us and hope to host your group again. Once again, thank you for the review and the... More 

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