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All 25 Albany hotels

BEST WESTERN Albany Mall Inn & Suites

2729 Pointe North Blvd, Albany, GA 31707
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Ranked #6 of 25 Hotels in Albany
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Paul S Swansboro, United States
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95 reviews from our community

Traveler rating
    40
    27
    17
    6
    5
See reviews for
33
8
7
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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tallahassee
1 review
2 of 5 stars Reviewed 2 weeks ago

Booked an executive room, and was given a room next to the lobby. I was woken up at 3 am by someone loudly talking in the lobby. I called and notified the front desk. She apologized and told me she also heard the loud talking. I don't understand why she did not address this at that time.

Review collected in partnership with Best Western

Was this review helpful? Yes
hotelalbanyga, Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Please accept our apologies for the Noise. We found out that room across from you were talking loud ...they were not in the lobby area so night clerk could not figure out where the noise was coming from. We are now a totally NON-SMOKING hotel so not sure about the cigarette smell.. , Our apologies for our HOT breakfast bar,... More

Swansboro, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This is an excellent hotel. The staff are all very friendly and smile and greet all guests. The rooms are clean and up to date. There were no issues during my visit. The hotel is located in a great place. It made it easy to move through the City. I would recommend this hotel to friends and family members.

Review collected in partnership with Best Western

Was this review helpful? Yes
hotelalbanyga, Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you so much for your kind remarks about our friendly staff, clean rooms, great location. We thank you for your business and thank you for recommending us to your family and friends! Please come back and see us again. More

dallas, United States
2 reviews
3 of 5 stars Reviewed 4 weeks ago

This hotel was sufficient for what I needed. Would stay again. I would also consider this location if I was on a family vacation. My usual preference is with Holiday inn but I would recommend this locaiton to others if asked about a hotel in the area.

Review collected in partnership with Best Western

Was this review helpful? Yes
hotelalbanyga, General Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you for your kind remarks. I am glad you and your family enjoyed your stay with us and that you would recommend us to others ! Thank you for staying with us and please do visit us again. More

Albany Georgia, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 13, 2014

Stayed here during a recent trip and found this to be an excellent stop. It seemed like the "old days" where you received polite people, clean rooms and just plain Awesome service. They really know how to make you feel comfortable .

Review collected in partnership with Best Western

Was this review helpful? Yes 1
hotelalbanyga, General Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you for your kind remarks about our hotel. We like your comments " found this to be an excellent stop. It seemed like the "old days" where you received polite people, clean rooms and just plain Awesome service. They really know how to make you feel comfortable". Hope to see you soon! More

Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 29, 2014

I stayed for 10 days in a double room. There were two bath towels. When I asked for towels, I was told they didn't have any. What ? I mean it takes two towels to shower and dry my hair , so what is the other person going to use? I even had to stand my ground to get linen... More

Was this review helpful? Yes 1
hotelalbanyga, Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you for staying with us! Housekeeping is good about keeping up with the required linen in the room. Please accept our apologies for your inconvenience. Hope you come back and stay with again. More

Lake City
2 reviews
3 of 5 stars Reviewed September 27, 2014

Good except a $35.50 hold on Visa for incidentals. Staff needs to be upfront on charges at check in. Room was nice and Wi-Fi worked. I don't have 200 characters to say anything more. The 200 characters is stupid.

Review collected in partnership with Best Western

Was this review helpful? Yes
hotelalbanyga, Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you Mr. Donald for your kind remarks. Thank you for your business. We apologize for the authorization taken on your card and not explained at check in. Hope to see you again at our hotel. Thank you for being a Rewards Club member ! More

Canton, United States
1 review
1 of 5 stars Reviewed September 26, 2014

The outside of the hotel and the lobby is beautiful..Don't let it fool you! The hallways are dark and dingy and thetemp is about 80+ degrees. My room was a non-smoking room but was permeated with the smell of smoke. I had to keep theAC runnig just to keep the smell down! the shower head was dirty and screamed like... More

Review collected in partnership with Best Western

Was this review helpful? Yes
hotelalbanyga, Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

This is a fraud... should be taken out of the web... wanted a free night and if we don't then he will distroy us is what he said when he left... More

Lawrenceville, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2014

I stayed at this hotel over the Labor Day Weekend. The hotel was very clean and the staff was very accommodating. The manager of the hotel (Jaye Lomax) was in the lobby on Sunday morning greeting guests. Imagine that! They really made me feel at home during my stay. This hotel is my only choice when I am in Albany!

Was this review helpful? Yes 1
hotelalbanyga, General Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Thank you Mr. C for all your great comments ! We appreciate your business and thank you for making our hotel your home away from home ! More

ALBANY, GA.
1 review
4 of 5 stars Reviewed August 29, 2014

Overall satisfactory - decent value for the money. If i stay here again, will bring or buy my own soap and toilet paper. The pool, which i did not use, was not the cleanest pool I've seen. 3 exercise machines and a sauna available. Room was fine for the price.

Review collected in partnership with Best Western

Was this review helpful? Yes
hotelalbanyga, General Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Please accept our apologies for your incovenience. I have addresses this issues to my team and will work toward making it better. Hope you come back and see us again. We value your comments and we value your business. More

Tallahassee, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed August 27, 2014

Have stayed here twice. The first time, I was pleasantly surprised by my room- very clean, modern, and they even had free cookies. The second time, the shower pressure was too low, there was a dark brown smudge on the edge of the shower tub, and the room felt like it hadn't been renovated in over ten years. Continental breakfast... More

Was this review helpful? Yes
hotelalbanyga, General Manager at BEST WESTERN Albany Mall Inn & Suites, responded to this review

Please accept our apologies for not so pleasent stay this time around. Our HOT breakfast is the best and our grits maker is the best in town.. so not sure why you were offered only continental breakfast. I will look in to this and correct the issue. Thank you for bringing that to my attention. Hope you come back and... More

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Additional Information about BEST WESTERN Albany Mall Inn & Suites

Address: 2729 Pointe North Blvd, Albany, GA 31707
Phone Number:
Location: United States > Georgia > Albany
Price Range (Based on Average Rates): $
Number of rooms: 60
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Also Known As:
Best Western Albany Mall Hotel Albany
Albany Best Western

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