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Hilton Garden Inn Albany

#2 of 25 Hotels in Albany
Certificate of Excellence
3.0 of 5
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101 South Front Street, Albany, GA 31701
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Albany, GA Golf Getaway
Hilton Garden Inn Albany
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Ranked #2 of 25 Hotels in Albany
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
etoria8811 Cantonment, Florida
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233 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cantonment, Florida
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed yesterday NEW

The Hotel was located in a great area just off one of the main streets in this city. Hotel was very clean and quiet,the staff from the front desk to housekeeping were very friendly and eager to help you. The rooms were clean and updated.

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North Charleston, South Carolina
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 6 days ago NEW

Property is very close to coliseum and Ray Charles park. It was clean and staff were very accommodating. Only a bottled water and no complimentary upgrade for a Hilton Honors guest. It was all in all a good stay.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you for taking time to post a review of our hotel. I am pleased to hear our hotel served your needs while visiting the near by attractions in Albany. We look forward to serving you again on a return visit to our great city. Have a great day. Best Regards, More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

I highly recommend this location! They know how to go above and beyond to make your stay 1st class! Location is great! Make sure you eat at the restaurant and be pampered by the staff and enjoy the Starbucks bar!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

I am so pleased to hear that your enjoyed your stay with us and were able to experience or restaurant and Starbucks café. Guest service is our number one priority. Thank you for taking the time to post a review of our hotel. We look forward to serving you again on your next visit to Albany. Best Regards, More 

Albany, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I was very impressed with the level of service! Checked in and everything was clean. The Ray Charles Park was a nice place to take an early morning walk. I would reccomend this hotel if you are staying in Albany, Georgia.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Guest service and satisfaction is our number one goal and I am pleased to hear your stay with us met that goal. Thank you for taking your time to post a review of our hotel online. We look forward to serving you again on your next visit to Albany. Best Regards, More 

Atlanta, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I checked in to the Hilton Garden Inn and was pleasantly surprised by the decor and space of the lobby. I like the size of the room and the easy access to the excercise room. Staff was friendly and efficent. Had dinner at the hotel and the salmon was finger licking good.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you for posting such a positive review of our hotel. I am pleased to hear you were able to enjoy our restaurant on your stay. We look forward to serving you again on your next visit to Albany. Best Regards, More 

Albany, United States
1 review
3 of 5 stars Reviewed 5 weeks ago

During the past year or so I have stayed at this hotel at least once a month and many time 2 - 3 times during the month. I am always greeted by friendly and professional employees. This review is centered on the quality of my room. I had to move to a 2nd room due to the odor of the... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Please accept my most sincere apology for the inconvenience you experienced during your stay with us. This is not a representation of our level of service or commitment to our guests. I appreciate your being a repeat guest with us and hope that you will consider staying with us again on your next visit to Albany. I will discuss the... More 

Davis, United States
1 review
5 of 5 stars Reviewed April 21, 2015

I was really taken by the quality of people working here. Everyone was so friendly and so accommodating. The hotel was great on its own merit, but with such exceptional service it really stands out. I resisted eating at the restaurant b/c hotel restaurants aren't usually very good, but when I finally did I wished I had eaten there more!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

I am so pleased to hear that you enjoyed your stay with us and were able to experience our wonderful restaurant. We look forward to serving you again on your next visit to Albany. Thank you for taking your time to post a review of our hotel. Best Regards, More 

Stone Mountain, Georgia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 14, 2015

This hotel exceeded my expectations. I was thinking I was going to a small town but what I found was a very clean hotel that meet all of my needs. It was modern and up to date. It was easy to locate and very close to the court house where we conduced our business.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you for taking the time to post a review of our hotel online. I am pleased to hear that you enjoyed your stay with us. We look forward to serving you again during your next visit to Albany. Best Regards, More 

Panama City, FL, United States
1 review
4 of 5 stars Reviewed April 13, 2015

The hotel itself is entirely acceptable. The staff is friendly and for the most part, the accommodations are up to Hilton standards (the pillows in my room were worn out but everything else was okay). My only real concern is outside safety. Two of the three parking lots are poorly lighted and the one that has adequate lighting has no... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you for taking the time to post a review of our hotel. I apologize that your stay with us was not to your complete satisfaction. We will be reviewing your concerns for immediate resolutions. I hope that you will allow us to serve you again on your next visit to Albany. Best Regards, More 

Atlanta, United States
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 7, 2015

As I approached the front desk late at night to check in, the staff was extremely friendly and welcoming. The staff told me to park in the side parking lot and enter through the side door. That was a mistake as a homeless person was rummaging through the trash can looking for food. I was scared. Late at night, I... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you for posting a review of our hotel. I apologize that your stay with us was not to your complete satisfaction. I will be investigating your comments thoroughly for resolutions to your concerns. We would like to be of service to you again on your next visit to Albany. Best Regards, More 

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