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All 25 Albany hotels

Hilton Garden Inn Albany

3.0 of 5 Hotel   |   101 South Front Street, Albany, GA 31701
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Ranked #2 of 25 Hotels in Albany
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Robdawg30 Summerville SC
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198 reviews from our community

Traveler rating
    110
    63
    18
    7
    0
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44
20
11
108
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Summerville SC
Top Contributor
60 reviews 60 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is nice, and across from a nice park. The staff friendliness could use some work. The charges for breakfast were a little high and often inconsistent for what I got. Started to experiment with other hotels in the area and began to stay at others frequently....including the Hampton and Holiday Inn which just opened.

Was this review helpful? Yes
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you for staying at our property and posting a review. Your honest feedback is appreciated and we will look into the issues you mentioned. We would welcome your becoming a repeat guest in hopes of improving your perception of our hotel. Best regards, More 

Oakland, United States
1 review
5 of 5 stars Reviewed 1 week ago

I needed a place to stay last minute, as I server on the board of directors of New Communities, and Hilton Garden Inn was suggested to me. My stay was pleasant both time that I have stayed, the staff were efficient and very pleasant. One is made to feel at home, and believe me at my age (79 soon to... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you so much for taking your time to post a review of our hotel. I am pleased to hear that your stay with us was a pleasant one. Being a repeat guest speaks volumes! We look forward to serving you again in the near future. Best Regards, More 

Powder Springs, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

When I arrived to my room there was stains on the comforter and carpet. The supervisor of housekeeping moved us to a different room which was fine but it a took a minute to make that change. Outside of that we were not offered anything for our inconvenience. This is one of the newest hotel in that area so choices... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you for alerting us to the problem you found upon arrival to your room. Though an inconvenience at the beginning, I trust the balance of your stay with us during the holiday was a pleasant one. We look forward to your being a return guest so that a better impression of our service quality can be obtained. We appreciate... More 

San Diego, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Main air conditioner on the roof was outside my window and so kind of loud. Other than that all was good and I would recommend. They now have in room Keurig coffee makers and that is a plus as I don't usually go down for breakfast and so good coffee in my room is a must to start my day.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you for taking the time to post a review of our hotel. I am sorry to hear that your sleep was interrupted by a loud air conditioner. I will alert our maintenance staff to review the unit. We always welcome your comments as it will give us an opportunity to make your next stay with us a perfect one... More 

2 reviews
5 of 5 stars Reviewed November 22, 2014

Staff and food for breakfast were unbeatable. The very best omelets any where. Service was better than in many fine restaurants. Would stay here again just for the breakfast they serve their guests. A little difficult to park in their parking lot but well worthwhile once you get inside and registered.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

I am so pleased to hear that your stay with us was enjoyable. It sounds like you were able to experience our amazing breakfast. We take great pride in our service to our guests and are happy your experience was a great one. We look forward to serving you again in the near future. Best Regards, More 

Miramar, United States
1 review
4 of 5 stars Reviewed November 17, 2014

Overall, my 3-day stay at the Albany, Hilton Garden Inn was pleasant. My room was clean and staff did a great job of keeping in clean during my stay. There could be better communication, upon check-in regarding breakfast, lunch and dinner. I was unaware if it was free with the stay or if I had to pay. Additionally, I was... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you for taking time to post a review of our hotel. I do apologize that better communication was not given during check in regarding our restaurant. This issue will be addressed with our front desk staff. For your clarification, breakfast is cook to order and or buffet, lunch is not served at this location, but we do offer a... More 

Columbus, United States
1 review
5 of 5 stars Reviewed November 13, 2014

Great location to all the events my family and I were attending over the weekend. The staff was willing to assist us in any issues we had. The breakfast is a must. Not crazy about the buffet style but quality of the food was awesome. Using the e-check in is a plus for traveling with little ones.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you for takings he time to post a review of our hotel. I am pleased to hear your stay was most enjoyable. We look forward to serving you again in the near future. On your next visit with us please make sure to take advantage of our cook to order breakfast. This is offered as well as the breakfast... More 

Sautee, United States
1 review
5 of 5 stars Reviewed November 10, 2014

The Hilton Garden Inn made my job a lot easier on a business trip to downtown Albany. I was able to work on my laptop in the hotel restaurant for breakfast and dinner with really delicious food and the most attentive service imaginable. Plus, there's Starbucks to go in the coffee bar. The room was perfect with the most comfortable... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

I am so pleased to hear your stay with us was a good one. It sounds like you were able to enjoy our restaurant to the fullest. Thank you for taking time to post a review. We will look forward to your being a repeat guest and serving you again in the near future. Best Regards, More 

Tallahassee, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed November 9, 2014

The hilton website pulled a bait and switch on me. Ordered a special, non-cancellable room. Added my AAA membership number, which I did not know, actually raised the rate on my room, after I had clicked on the order button. Talked with the front desk at the hotel, who told me that I needed to contact corporate Hilton. Contacted corporate... More 

Was this review helpful? Yes
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you for posting a review of our hotel. I will be investigating the issues your stated regarding your reservation. I do apologize that your experience with us was not a pleasant one. Should you choose to stay with us again in the future, we would welcome to opportunity to serve you. Best Regards, More 

Portland, Maine
Top Contributor
182 reviews 182 reviews
167 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed November 6, 2014

I had a nice stay at this Hilton Garden Inn. I have stayed here before and remembered the staff to be nice. Marie at the desk was super nice and helpful. My first room had a perfume smell. -- Marie moved me to another room. : -) There are kureg coffee makers in the rooms. The room was clean. Fridge... More 

Was this review helpful? Yes
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you for taking the time to post such a detailed review of our hotel. I will most assuredly review your " cons" list for improvements. We appreciate your being a repeat guest and look forward to serving you again in the near future. Best Regards, More 

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Additional Information about Hilton Garden Inn Albany

Address: 101 South Front Street, Albany, GA 31701
Phone Number:
Location: United States > Georgia > Albany
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Albany 3*
Number of rooms: 122
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Also Known As:
Hilton Garden Inn Albany Hotel Albany
Hilton Albany

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