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All 25 Albany hotels

Hilton Garden Inn Albany

3.0 of 5 Hotel   |   101 South Front Street, Albany, GA 31701
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Hilton Garden Inn Albany
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Ranked #2 of 25 Hotels in Albany
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Vontressia Y Miramar, United States
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193 reviews from our community

Traveler rating
    108
    60
    18
    7
    0
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42
20
11
105
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Miramar, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Overall, my 3-day stay at the Albany, Hilton Garden Inn was pleasant. My room was clean and staff did a great job of keeping in clean during my stay. There could be better communication, upon check-in regarding breakfast, lunch and dinner. I was unaware if it was free with the stay or if I had to pay. Additionally, I was... More

Review collected in partnership with Hilton Garden Inn

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Columbus, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great location to all the events my family and I were attending over the weekend. The staff was willing to assist us in any issues we had. The breakfast is a must. Not crazy about the buffet style but quality of the food was awesome. Using the e-check in is a plus for traveling with little ones.

Review collected in partnership with Hilton Garden Inn

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Sautee, United States
1 review
5 of 5 stars Reviewed 1 week ago

The Hilton Garden Inn made my job a lot easier on a business trip to downtown Albany. I was able to work on my laptop in the hotel restaurant for breakfast and dinner with really delicious food and the most attentive service imaginable. Plus, there's Starbucks to go in the coffee bar. The room was perfect with the most comfortable... More

Review collected in partnership with Hilton Garden Inn

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Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

I am so pleased to hear your stay with us was a good one. It sounds like you were able to enjoy our restaurant to the fullest. Thank you for taking time to post a review. We will look forward to your being a repeat guest and serving you again in the near future. Best Regards, More

Tallahassee, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

The hilton website pulled a bait and switch on me. Ordered a special, non-cancellable room. Added my AAA membership number, which I did not know, actually raised the rate on my room, after I had clicked on the order button. Talked with the front desk at the hotel, who told me that I needed to contact corporate Hilton. Contacted corporate... More

Was this review helpful? Yes
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you for posting a review of our hotel. I will be investigating the issues your stated regarding your reservation. I do apologize that your experience with us was not a pleasant one. Should you choose to stay with us again in the future, we would welcome to opportunity to serve you. Best Regards, More

Portland, Maine
Top Contributor
182 reviews 182 reviews
167 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had a nice stay at this Hilton Garden Inn. I have stayed here before and remembered the staff to be nice. Marie at the desk was super nice and helpful. My first room had a perfume smell. -- Marie moved me to another room. : -) There are kureg coffee makers in the rooms. The room was clean. Fridge... More

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Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you for taking the time to post such a detailed review of our hotel. I will most assuredly review your " cons" list for improvements. We appreciate your being a repeat guest and look forward to serving you again in the near future. Best Regards, More

Rincon, Georgia
Senior Contributor
45 reviews 45 reviews
36 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I really don't want to post a negative review but some things are lacking in the whole experience at this hotel. I wish that there was a ranking between poor and average. I'm rating it average because of some of the nice people who work there. I've stayed six nights this year while conducting business. First, I want to say... More

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Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

I am sorry to hear your stay with us was not up to your expectations. I do appreciate your taking the time to post a review of our hotel. Your input is appreciated and will be reviewed for improvement. We will look forward to serving you again in the future and would welcome to opportunity to be your hotel of... More

Bedford, United Kingdom
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Why Albany, or even Why Georgia? is a common question for somebody staying here. Any part of the USA has something to commend it and this small town is no exception. The fact that it is small means getting to other places poses no great problems and, unlike many hotels, it has a decent bar and restaurant on site.

Was this review helpful? Yes
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

I am pleased to hear that your review of our Hotel and the City of Albany was a pleasant one. Thank you for taking the time to post a review. We look forward to serving you again on your next visit to Albany. Best Regards, More

Woodstock, GA USA
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel several times now. It is convenient to almost anywhere you need to be in Albany. The park across the street is nice and if you are on a high floor sunrise and or sunset skies are nice.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you for being a frequent guest with us and for posting a positive review of our hotel. We look forward to providing you with excellent service. Best Regards, More

Nashville TN
Top Contributor
122 reviews 122 reviews
33 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stay in Hilton properties most of the time that I travel. This Garden Inn was par with others regarding room quality and grounds. However, it was the worst that I've experienced in regards to the restaurant. Granted, our group stayed only one day so maybe it was an off day. However, I don't think I'll take the chance again... More

Was this review helpful? Yes
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you for taking the time to post a review of our hotel. Whether positive or negative, we appreciate your feedback. I do apologize that your experience with us was not to your satisfaction. I will be discussing these issues with our Food and Beverage Director to insure a resolution. We would welcome the opportunity to serve you again in... More

Midland, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Setting higher fees for a room for graduates of Albany State University during their Homecoming is not a professional way of during business. This is a practice that should be looked into with care and consideration.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you for taking time to post a review of our hotel. All Hotel pricing is based on occupancy and demand within the entire city. I do appreciate your feedback and will review our pricing models. I hope you enjoyed your stay at our hotel and we look forward to serving you again in the future. Best Regards, More

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Additional Information about Hilton Garden Inn Albany

Address: 101 South Front Street, Albany, GA 31701
Phone Number:
Location: United States > Georgia > Albany
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Albany 3*
Number of rooms: 122
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Also Known As:
Hilton Garden Inn Albany Hotel Albany
Hilton Albany

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