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Hilton Garden Inn Albany

#2 of 25 Hotels in Albany
Certificate of Excellence
3.0 of 5
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101 South Front Street, Albany, GA 31701
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Albany, GA Golf Getaway
Hilton Garden Inn Albany
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Ranked #2 of 25 Hotels in Albany
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Brenda328 Stone Mountain, Georgia
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225 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stone Mountain, Georgia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel exceeded my expectations. I was thinking I was going to a small town but what I found was a very clean hotel that meet all of my needs. It was modern and up to date. It was easy to locate and very close to the court house where we conduced our business.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you for taking the time to post a review of our hotel online. I am pleased to hear that you enjoyed your stay with us. We look forward to serving you again during your next visit to Albany. Best Regards, More 

Panama City, FL, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

The hotel itself is entirely acceptable. The staff is friendly and for the most part, the accommodations are up to Hilton standards (the pillows in my room were worn out but everything else was okay). My only real concern is outside safety. Two of the three parking lots are poorly lighted and the one that has adequate lighting has no... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you for taking the time to post a review of our hotel. I apologize that your stay with us was not to your complete satisfaction. We will be reviewing your concerns for immediate resolutions. I hope that you will allow us to serve you again on your next visit to Albany. Best Regards, More 

Atlanta, United States
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

As I approached the front desk late at night to check in, the staff was extremely friendly and welcoming. The staff told me to park in the side parking lot and enter through the side door. That was a mistake as a homeless person was rummaging through the trash can looking for food. I was scared. Late at night, I... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you for posting a review of our hotel. I apologize that your stay with us was not to your complete satisfaction. I will be investigating your comments thoroughly for resolutions to your concerns. We would like to be of service to you again on your next visit to Albany. Best Regards, More 

Marietta, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I really enjoyed my stay at this hotel. It was very clean, staff was very nice and helpful. I would definitly recommend this hotel to anyone staying in the area. I didnt get a chance to eat at the resturant so I really cant say how it is. Its very pretty though. LOL!!! They also have a starbucks in the... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

It sounds like you had an enjoyable stay with us. We continually strive to make every guest feel welcome and satisfied. I hope you will try the restaurant on your return visit. Thank you for taking time to post a review on line. We look forward to serving you again in the near future. Best Regards, More 

1 review
5 of 5 stars Reviewed 2 weeks ago

This is a great hotel. It is clean, the staff is friendly and I love the bar/restaurant. I travel to Albany once a year for work and I would never think of staying anywhere else. From the moment you walk in you feel welcome. Moreover the side patio area is a great place to relax after a long day of... More 

Was this review helpful? Yes
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you so much for taking the time to post a review of our hotel on line. I am pleased to hear that you enjoyed your stay with us and are a repeat guest with us. We have added the outdoor entertaining area over the past year and am happy to hear you enjoyed your visit. We look forward to... More 

Dallas, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just left this location today and everyone was awesome! Marcus, Brandon, Lisa, and Shannon we all great. Clean rooms, fast service and southern hospitality. Oh and Chevis, the chef, made the best grits!

Was this review helpful? Yes
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you taking the time to post such a personal review of our hotel. Our employees are the heart of our hotel. I will make sure they are aware of your positive comments. We look forward to serving you again the near future. Have a great day. Best Regards, More 

Danville, Georgia
1 review
5 of 5 stars Reviewed 4 weeks ago

I would definitely recommend this Hilton. The service was excellent. The breakfast buffet was quick and easy. Coffee in the room and in the lobby was a must! The hallways and rooms were spotless and smelled wonderful.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you for taking time to post a review of our hotel. I am pleased to hear that you enjoyed your stay with us. We look forward to your being a repeat guest and serving you again in the near future. Best Regards, More 

Warner Robins, Georgia
Contributor
11 reviews 11 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Hotel looks nice from the outside but inside you may find it to be quite different as I did. Check in was rushed even though I was the only one checking in at the time the lady seemed to have other pressing matters to deal with. One of them was not fresh clean sheets on the bed. When I pulled... More 

Was this review helpful? Yes
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

I do apologize for your less than perfect stay at our hotel. Your experience from check in through departure was not acceptable and I will be investigating your comments further. We take all comments positive or negative very seriously. We would welcome your staying with us on a return visit to Albany so that we may show you how much... More 

Sarasota, United States
1 review
5 of 5 stars Reviewed March 11, 2015

Cannot say enough good things about the HGI Albany. All my needs were provided and the friendliest, most helpful and courteous staff. I was very impressed with how quiet the rooms were, too. The atmosphere was calm and unhurried, although the hotel was full.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you for taking time to post a review of our hotel. I am pleased to hear that your stay at our hotel met your expectations. We look forward to serving you again in the near future. Best Regards, More 

Valdosta, Georgia
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 8, 2015

Lovely clean hotel, it was very busy with the annual marathon outside. Beds were so very comfortable. Only drawback is that for a classy Hilton Hotel they do not supply breakfast with their expensive rooms. They do a buffet breakfast in their restaurant with costs $10.95 plus tax, so for four guests thats nearly another $50 on the room price,... More 

Was this review helpful? Yes
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you for taking time to post a review of our hotel online. I am pleased to hear that you enjoyed your stay with us and we look forward to serving you again in the near future. Best Regards, More 

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