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Hilton Garden Inn Albany

#3 of 25 Hotels in Albany
Certificate of Excellence
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101 South Front Street, Albany, GA 31701
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Albany, GA Golf Getaway
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Hilton Garden Inn Albany
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Hilton Garden Inn Albany
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246 Reviews from our TripAdvisor Community

Traveler rating
    140
    73
    23
    9
    1
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57
28
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Thibodaux, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

My fiance and I spent a day at this hotel while visiting a relative of ours in the area. Nice location and the overall experience was great. We had lunch in the restaurant and enjoyed the food and the service.

Review collected in partnership with Hilton Garden Inn

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Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you for posting a review of our hotel. I am glad you enjoyed your stay. Best Regards More 

Chicago, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

Stayed at this hotel for the second time in four years for a family vacation. The hotel is extremely average, other than the service received by the staff at the front desk. The breakfast was average, and slightly confusing, as it changed format from an order in to buffet, from Friday to Saturday morning. The room was clean, but a... More 

Review collected in partnership with Hilton Garden Inn

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Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you taking time to post a review of our hotel online and for being a repeat guest at our Hilton Garden Inn, Albany GA. I apologize that your stay with us merely "average" . We strive daily to make the guest experience a " great " one. During peak occupancy, we do change the breakfast format to buffet so... More 

Atlanta, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

Employees give impression of being put out when asked questions. Group was not pre keyed and each member was asked how they were going to pay when arrangements had been made prior. Watched staff eat in restaurant off of buffet but we were not allowed to eat since it was prior to 7:00 am

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Please accept my apology for the inconvenience your experienced while staying at our hotel. A member of management will be in contact with you regarding your stay. We did receive your reply through Hilton and are in communication with you through that avenue as well. Best Regards, More 

Dacula, United States
1 review
5 of 5 stars Reviewed 1 week ago

The temp was about 106 F on the day that I arrived in Albany. It had been long and trying. So when I arrived, the front lobby was very nice and cool. The receptionist at the desk had a warm inviting smile. My check in took less than five minutes. My room was clean, comfortable and ready when I arrived.... More 

Review collected in partnership with Hilton Garden Inn

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Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Yes the weather is brutal sometimes. !! I am so pleased to hear that your stay with us was a pleasant one and that you were able to enjoy our restaurant. Thank you for taking the time post a review of our hotel. We look forward to serving you again on your next trip to Albany. Best Regards. More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is in the top three in Albany but to be honest I don't see why. It's not bad. It's not great. Parking is a major problem at certain times. They had rented out the ballroom for a reception and that left me as a guest who was staying there out of luck. I had to drive around the... More 

Was this review helpful? Yes
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Please accept my most sincere apology for the stated inconveniences you experienced during your stay with us. We will be in touch to resolve your concerns. Best Regards, More 

Midlothian, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I've stayed at many hotels through my work. The Hilton Garden Inn brand has never let me down on quality and amenities. The staff have been very helpful during my stays. I'd recommend this hotel for anyone traveling into the Albany area. (Plus, I had a great view from my room window of the Ray Charles statue in a park... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

I am pleased to hear that your enjoyed your recent stay with us. Thank you for taking time to post a review of our hotel. We look forward to serving you again on your next visit to Albany. Best Regards, More 

Chesapeake, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

My wife and I went back to Albany for her 20th year class reunion. We decided to stay at the Hilton Garden Inn instead of staying with family. We loved the location because all of the reunion events took place within walking distance to the hotel. We were able to park and enjoy short walks together without any inconvenience. GREAT... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you for choosing to stay with us during your recent trip to Albany. Whether business or pleasure, we strive constantly to be of service to all of your needs. We look forward to your return visit in September. Best Regards, More 

Tallahassee, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

A wedding reception was being held at the hotel and it left no parking available for the guest. This location is directly across from the Civic Center, which might be convenient if you are attending an event. However that could cause more problems with traffic. Not in the best section of town. But it is a great hotel and very... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you for taking time to post a review of our hotel. I apologize for any inconvenience you experienced with guest parking. We are working with our vendors to gain additional parking options when large events are held on property. We look forward to serving you again on your next visit to Albany. Best Regards, More 

albany, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

Horrible food, unpleasant staff and wine bottles and glasses left in hallway floor for 3 days. Worst Hilton Garden inn ever stayed at in 12 years.:{ :{ :{ :{ :{ :{ :{ :{ :{ kgjdljgfj;fdfojff;j;j;fjg;djgdg;jg;j;jgd;

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

I am disappointed to hear that your stay with us was unacceptable. We constantly strive to provide excellent guest service. The areas you have alerted us to will be investigated. Again, my most sincere apology for your experience with us. We would welcome your stay with us again on your next visit to Albany in hopes of gaining a better... More 

Kingsland, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

This was my second time staying with Hiton Garden Inn in Albany and it was for work again. I enjoy the fact that I know that hotel will be clean and the service will be beyond friendly. I enjoyed a comfortable night sleep. If I every get the chance to visit Albany just for fun I will definately stay at... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Sheila B, Front Office Manager at Hilton Garden Inn Albany, responded to this review

Thank you for being a repeat guest with us and posting a review of our hotel. I am pleased to hear you have enjoyed your stay with us while on business. Albany is a great city with lots of fun things to see and do. We will look forward to serving you again on your next visit to Albany. Have... More 

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