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Fairfield Inn & Suites by Marriott Albany

#4 of 24 Hotels in Albany
Certificate of Excellence
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3011 Kensington Court, Albany, GA 31707
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1 room 1 adult
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Fairfield Inn & Suites by Marriott Albany
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108 Reviews from our TripAdvisor Community

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Pentwater, Michigan
1 review
3 of 5 stars Reviewed 1 week ago via mobile

This isn't aimed at this particular Fairfield, but, rather, at the chain. They have implemented a two-tier wireless in their locations, one free, the other for additional charge. The problem is that the "free" access is essentially worthless. I haven't been able to read my email using it in multiple Fairfield locations. The additional charge is reminiscent of luggage charges... More 

Helpful?
Thank Christopher D
Tiffany N, General Manager at Fairfield Inn & Suites by Marriott Albany, responded to this review

Dear Christopher, I am very sorry to hear about your dissatisfaction with the wireless during your recent stay. We appreciate your comments and would like to remedy this issue. We are currently in the process of evaluating our internet access speeds, and hope that you will again allow us the opportunity to host you again. Please feel free to contact... More 

Valdosta, Georgia
Level Contributor
97 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very enjoyable stay at this property. Have never stayed here before but will definitely stay again. Room was comfortable & adequate. (I really enjoyed the suite.) Not luxurious but very sufficient. Everyone was extremely friendly.

Helpful?
Thank MikeRSM
Tiffany N, General Manager at Fairfield Inn & Suites by Marriott Albany, responded to this review

Dear Mike, Thank you for taking the time to comment about your recent stay at our Fairfield Inn & Suites in Albany, GA. We truly appreciate that you chose to stay with us, and hope that Fairfield will be your home away from home any time your travels bring you to the area. More 

Alexandria, Virginia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 26, 2015 via mobile

After spending a few nights at Candlewood Suites, a week at a Westin and then going to this hotel I feel like I was at a motel 6. The room was super small, noisy, and disappointing. Doors slamming and staff talking loudly. The cleaning staff was unfriendly and openly complained about working on Thanksgiving. We were supposed to get a... More 

Helpful?
1 Thank mizzroz
Tiffany N, General Manager at Fairfield Inn & Suites by Marriott Albany, responded to this review

Dear Guest, Thank you for taking the time to post your comments regarding your recent stay with us. We do appreciate that you chose to stay with us and I sincerely apologize that your stay was not everything it should have been. I truly hope that will you allow us the opportunity to host you again, and deliver an experience... More 

Atlanta, Georgia
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 18, 2015

My usual hotel was booked so I made a reservation here. I was a bit skeptical since I'm real particular about where I stay. Wow! Am I glad the other hotel was full! Tina at the front desk was wonderful. My room on the second floor was better than I expected. The bathroom was very large. I particularly like the... More 

Helpful?
1 Thank MissBGA
Acworth, Georgia
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed September 30, 2015

I've stayed at this Fairfield Inn several times and even though I generally stick with Hilton properties, this Fairfield is my first choice in Albany GA. The location is great, rooms are comfortable, clean, and well appointed for the price. Easy access to a large number of chain and 'local' eating establishments, and shopping. Marriott seems to have 'caught the... More 

Helpful?
1 Thank jhuse
Burlington, Vermont
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed September 21, 2015

Two of us were comfortable in the room as it looked nice to begin with. The third woman pulled down the sheets to find blood on the sheets and pillow case. After complaining to the front desk they moved our room and we were given a $5.00 credit. After in our room the front desk called and said they would... More 

Helpful?
1 Thank TheButtercups
Tiffany N, General Manager at Fairfield Inn & Suites by Marriott Albany, responded to this review

Dear Buttercup Family, Thank you for taking the time to post comments regarding your recent stay. Though we strive for perfection, I see we have fallen short of our goal. I would love to contact you regarding the details of your stay. I will be contacting you or please feel free to contact me at your earliest convenience. Thank you... More 

Stafford, Virginia
1 review
5 of 5 stars Reviewed September 8, 2015

I was down in Albany Ga for roughly two months (July to early Sept) on business. I am a huge fan of the Marriott brand hotels. I have stayed at numerous Marriott hotels within different parts of the U.S. The staff has always been friendly and helpful. However, I have never encountered such a wonderful, caring, friendly and helpful staff... More 

Helpful?
Thank ANTHONY M
Tiffany N, General Manager at Fairfield Inn & Suites by Marriott Albany, responded to this review

Thank you so much for your wonderful comments about our Fairfield Inn & Suites, Albany, Georgia! We always strive to make our guests feel at home. From all the staff at the Fairfield Inn & Suites, please come back and visit us again soon! More 

Gump, AL
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 6, 2015 via mobile

I wish I could remember names so I could give a personal shout out. Truly sweet staff! And always a pleasant chain. Comfy beds and nicely decorated rooms & lobby. Convenient location for travel & eating. Go to church at Sherwood Baptist if in town on Sunday or Wednesday!

Helpful?
Thank 5tacyw
Tiffany N, General Manager at Fairfield Inn & Suites by Marriott Albany, responded to this review

Thank you for your wonderful comments about our Fairfield Inn & Suites, Albany, GA. It is our goal to exceed the expectations of all our guests. We truly appreciate you for choosing to stay at the Fairfield Inn and hope to see you again soon! More 

Level Contributor
256 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed September 6, 2015 via mobile

My advanced check in on my Marriott seemed to confuse them. The rooms are dated and could be cleaner. The pillows were not the usual expected type and very uncomfortable and the king size bed seemed short of normal. All staff were friendly and courteous.

Helpful?
Thank 7turns7
Tiffany N, General Manager at Fairfield Inn & Suites by Marriott Albany, responded to this review

Thank you for taking the time to post your comments. Our mission is to make every guest fell comfortable and welcome during every stay. We appreciate that you chose to stay with us and hope that you will allow us to host you again if in the area. More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed August 17, 2015

I stayed there with my sister and the people were so nice and I loved the rooms. We checked in early Saturday with no problem. Room was clean and breakfast was great. I will stay there again any time I come to Albany.

Helpful?
Thank cindy j
Tiffany N, General Manager at Fairfield Inn & Suites by Marriott Albany, responded to this review

I am so pleased to hear that your stay here at the Fairfield Inn & Suites, Albany, GA, was excellent! Everyone at Fairfield would like to thank you for allowing us to host you and your sister. Any time you are in our area visiting family, or on business, I hope that you will choose to stay at the Fairfield... More 

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