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Fairfield Inn & Suites by Marriott Albany

#4 of 25 Hotels in Albany
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3011 Kensington Court, Albany, GA 31707
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Fairfield Inn & Suites by Marriott Albany
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98 Reviews from our TripAdvisor Community

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Traveler rating
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    31
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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  • All months
    (98)
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    (23)
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Atlanta, Georgia
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed there with my sister and the people were so nice and I loved the rooms. We checked in early Saturday with no problem. Room was clean and breakfast was great. I will stay there again any time I come to Albany.

Was this review helpful? Yes
Tiffany N, General Manager at Fairfield Inn & Suites by Marriott Albany, responded to this review

I am so pleased to hear that your stay here at the Fairfield Inn & Suites, Albany, GA, was excellent! Everyone at Fairfield would like to thank you for allowing us to host you and your sister. Any time you are in our area visiting family, or on business, I hope that you will choose to stay at the Fairfield... More 

North Little Rock, Arkansas
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was great and the staff was great. Enjoyed the pool and then the proximity to the shopping such as the mall. Didn't wake up in time for breakfast so have no review on that. Right off the highway and easy to get too. We can me in from little rock Arkansas and it is about twelve hours away.

Was this review helpful? Yes
Tiffany N, General Manager at Fairfield Inn & Suites by Marriott Albany, responded to this review

Thank you for your compliments about your stay at our Fairfield Inn & Suites, Albany, GA. I am very pleased to hear that you enjoyed your stay, and hope that your trip to Disney was out of this world! Everyone here at the Fairfield Inn & Suites appreciates you staying with us and hope that you will stay with us... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I was suppose to have checked in at 3pm but I was so exhausted from a 10 hour car trip when I called the Fairfield Inn, Shaneika answered the phone so I asked her could I check in early that we were exhausted she told me to come on to the hotel she would have a room available when I... More 

Was this review helpful? Yes 1
Tiffany N, General Manager at Fairfield Inn & Suites by Marriott Albany, responded to this review

Wonderful! I am so please to hear that everyone here at the Fairfield Inn & Suites, Albany, GA, made your stay so great. Shaneika is very thankful for your comments, and we are all looking forward to your return to our Fairfield Inn within the coming weeks! More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 27, 2015

I travel often for business and had the opportunity to stay at Fairfield Inn and Suites in Albany and quite enjoyed my stay. The customer service was extraordinary as was the quality of property. I highly recommend this property if you are staying in the Albany area as well as its sister hotel (Marriott next door) as I have stayed... More 

Was this review helpful? Yes
Tiffany N, General Manager at Fairfield Inn & Suites by Marriott Albany, responded to this review

WOW! Amazing compliments, and all of us here at the Fairfield Inn & Suites, Albany, GA, certainly appreciate you. We do try our very best to make each and every guest have that wonderful experience. We hope that you will come visit us all at the Fairfield Inn very soon! More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 25, 2015

We walk in the room and it was so pretty so three ladies start unpacking I log in to the Internet to check on things then I went to get in the bed I pulled down the sheets and there was a drop of blood, I moved the top pillow and there was smears of blood. I went straight to... More 

Was this review helpful? Yes 2
Tiffany N, Manager at Fairfield Inn & Suites by Marriott Albany, responded to this review

I appreciate you taking the time to write your response. I am truly sorry for any inconvenience and would love to speak with you in person if you would like to call or email me. Thanks again and I hope to hear from you soon. More 

Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 25, 2015

We were down for our family reunion , Cole Reunion and our stay there was great. The Front Desk Cathy was outstanding , I thought she never went home. Even though she worked everyday and twice one day her smile and attitude never changed, she was very helpful. Our stay was like we were at home. She should be rewarded... More 

Was this review helpful? Yes 1
Tiffany N, Manager at Fairfield Inn & Suites by Marriott Albany, responded to this review

From everyone at the Fairfield Inn & Suites, Albany, GA, we would like to thank you for choosing to stay with us. The entire staff enjoyed your family and it truly did make the days fly by. All of the associates at Fairfield Inn hope to see you all come back again for your next reunion, or any time you... More 

windsor, ct
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 21, 2015

The Preston Family stayed at the Fairfield Inn by Martiott for our reunion, Thursday July 16- Monday July 20, 2015. The front desk was understaffed but the staff was exceptional Cathy, and Shaneika was friendly and always willing to help with whatever our family needed. Makeisha and Mabel in the Bistro and breakfast area we're fantastic. If ever in Albany... More 

Was this review helpful? Yes
Tiffany N, Manager at Fairfield Inn & Suites by Marriott Albany, responded to this review

The entire staff at the Fairfield Inn & Suites would like to thank you for your wonderful comments. We all enjoyed hosting your family and certainly hope that you will return to the Fairfield Inn when you come back to our area. We would absolutely welcome your family again and hope to see you all at the Fairfield soon! More 

Level Contributor
60 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed July 12, 2015

Breakfast Service was outstanding! Both employees worked very hard to keep the food hot, fresh and clean. Rooms were very clean. Housekeeping should be commended. Check out was easy and Shaneiqua was friendly and helpful. Check in was a disappointment. Stood at front desk for 5 minutes without anyone coming out to greet us. I finally had to knock on... More 

Was this review helpful? Yes 1
Tiffany N, General Manager at Fairfield Inn & Suites by Marriott Albany, responded to this review

Dear Guest, Thank you for your comments. I apologize for the incovenience you experienced with your stay. I would love the opportunity to host you again when you are in our area. I can absolutely make sure that you do not encounter those issues at our hotels. We appreciate your business and do hope that you will come back to... More 

Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 12, 2015

Check in was great! The room is nice and cozy! Thanks to Shaneika for awesome customer service. She always displays outstanding professionalism and takes care of the guest in such a way, I'd recommend this hotel anytime! Making it hard for any other hotel in the city.

Was this review helpful? Yes 1
Tiffany N, General Manager at Fairfield Inn & Suites by Marriott Albany, responded to this review

Dear Guest, Thank you for the wonderful comments about our associates. This is what we expect from our associates and it is very nice to be commended for the good job they do. Shaneika was thrilled to see your comments listed on TripAdvisor! We hope that you can visit us again very soon. More 

Fort Lauderdale, Florida
1 review
5 of 5 stars Reviewed July 7, 2015

We came down for a family event for the 4th of July me and my kids. I stayed for 4 nights and was checked in by Cathy, she was very pleasant and nice she made our check in experience wonderful as for the rest of our stay the lovely young lady Shaneika, she was very professional and welcoming every morning,... More 

Was this review helpful? Yes
Tiffany N, General Manager at Fairfield Inn & Suites by Marriott Albany, responded to this review

Hi Janie, Thank you for your wonderful comments. These three associates did an amazing job and I am very proud of them. They have all viewed your comments and thank you very much as well. We hope that you can come back and see us again soon! More 

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