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Fairfield Inn & Suites by Marriott Albany

#4 of 25 Hotels in Albany
Certificate of Excellence
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3011 Kensington Court, Albany, GA 31707
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Fairfield Inn & Suites by Marriott Albany
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Fairfield Inn & Suites by Marriott Albany
Fairfield Inn & Suites by Marriott Albany
Fairfield Inn & Suites by Marriott Albany
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95 Reviews from our TripAdvisor Community

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Traveler rating
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    31
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29
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40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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  • All months
    (95)
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5 of 5 stars Reviewed yesterday NEW

I travel often for business and had the opportunity to stay at Fairfield Inn and Suites in Albany and quite enjoyed my stay. The customer service was extraordinary as was the quality of property. I highly recommend this property if you are staying in the Albany area as well as its sister hotel (Marriott next door) as I have stayed... More 

Was this review helpful? Yes
Level Contributor
10 reviews
1 of 5 stars Reviewed 3 days ago NEW

We walk in the room and it was so pretty so three ladies start unpacking I log in to the Internet to check on things then I went to get in the bed I pulled down the sheets and there was a drop of blood, I moved the top pillow and there was smears of blood. I went straight to... More 

Was this review helpful? Yes 1
Tiffany N, Manager at Fairfield Inn & Suites by Marriott Albany, responded to this review

I appreciate you taking the time to write your response. I am truly sorry for any inconvenience and would love to speak with you in person if you would like to call or email me. Thanks again and I hope to hear from you soon. More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

We were down for our family reunion , Cole Reunion and our stay there was great. The Front Desk Cathy was outstanding , I thought she never went home. Even though she worked everyday and twice one day her smile and attitude never changed, she was very helpful. Our stay was like we were at home. She should be rewarded... More 

Was this review helpful? Yes
Tiffany N, Manager at Fairfield Inn & Suites by Marriott Albany, responded to this review

From everyone at the Fairfield Inn & Suites, Albany, GA, we would like to thank you for choosing to stay with us. The entire staff enjoyed your family and it truly did make the days fly by. All of the associates at Fairfield Inn hope to see you all come back again for your next reunion, or any time you... More 

windsor, ct
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

The Preston Family stayed at the Fairfield Inn by Martiott for our reunion, Thursday July 16- Monday July 20, 2015. The front desk was understaffed but the staff was exceptional Cathy, and Shaneika was friendly and always willing to help with whatever our family needed. Makeisha and Mabel in the Bistro and breakfast area we're fantastic. If ever in Albany... More 

Was this review helpful? Yes
Tiffany N, Manager at Fairfield Inn & Suites by Marriott Albany, responded to this review

The entire staff at the Fairfield Inn & Suites would like to thank you for your wonderful comments. We all enjoyed hosting your family and certainly hope that you will return to the Fairfield Inn when you come back to our area. We would absolutely welcome your family again and hope to see you all at the Fairfield soon! More 

Level Contributor
56 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Breakfast Service was outstanding! Both employees worked very hard to keep the food hot, fresh and clean. Rooms were very clean. Housekeeping should be commended. Check out was easy and Shaneiqua was friendly and helpful. Check in was a disappointment. Stood at front desk for 5 minutes without anyone coming out to greet us. I finally had to knock on... More 

Was this review helpful? Yes
Tiffany N, General Manager at Fairfield Inn & Suites by Marriott Albany, responded to this review

Dear Guest, Thank you for your comments. I apologize for the incovenience you experienced with your stay. I would love the opportunity to host you again when you are in our area. I can absolutely make sure that you do not encounter those issues at our hotels. We appreciate your business and do hope that you will come back to... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 2 weeks ago

Check in was great! The room is nice and cozy! Thanks to Shaneika for awesome customer service. She always displays outstanding professionalism and takes care of the guest in such a way, I'd recommend this hotel anytime! Making it hard for any other hotel in the city.

Was this review helpful? Yes
Tiffany N, General Manager at Fairfield Inn & Suites by Marriott Albany, responded to this review

Dear Guest, Thank you for the wonderful comments about our associates. This is what we expect from our associates and it is very nice to be commended for the good job they do. Shaneika was thrilled to see your comments listed on TripAdvisor! We hope that you can visit us again very soon. More 

Fort Lauderdale, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

We came down for a family event for the 4th of July me and my kids. I stayed for 4 nights and was checked in by Cathy, she was very pleasant and nice she made our check in experience wonderful as for the rest of our stay the lovely young lady Shaneika, she was very professional and welcoming every morning,... More 

Was this review helpful? Yes
Tiffany N, General Manager at Fairfield Inn & Suites by Marriott Albany, responded to this review

Hi Janie, Thank you for your wonderful comments. These three associates did an amazing job and I am very proud of them. They have all viewed your comments and thank you very much as well. We hope that you can come back and see us again soon! More 

1 review
5 of 5 stars Reviewed 3 weeks ago

This Fairfield is always clean and friendly staff, easy in and out, it is in a very good location. Breakfast was good but you need to bacon on week-ends, only sausage patties, but they were very good......We stay at Fairfield Inns because of the consistency of large suites at reasonable prices, fresh clean rooms, superior staff members, who greet you... More 

Was this review helpful? Yes
Tiffany N, General Manager at Fairfield Inn & Suites by Marriott Albany, responded to this review

Dear Samuel, Thank you for choosing to stay with us, we certainly enjoy having you. Shaneika is wonderful and I will be sure that she sees your comments. Thanks again and I hope that you can visit us again soon! More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

My husband stayed here for a month for a business trip. I went and visited him for a week and a half. The hotel staff was nice. The housekeeping staff went above and beyond. Nice pool. WiFi was a little lagged. Cookies were a nice touch. Nice gym. Plenty of parking and well lit. The only draw back was the... More 

Was this review helpful? Yes
Tiffany N, General Manager at Fairfield Inn & Suites by Marriott Albany, responded to this review

Dear Guest, I am happy to hear that you enjoyed your stay...all but the bed. I do apologize for that. I know some prefer the soft, pillowy beds, and some prefer them hard. We really do try to be creative in situations such as that. We can put a board under the mattress to make it more firm, or we... More 

Fayetteville, Arkansas
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Very comfortable room. Stayed in a suite with my husband and daughter while in town for 3 days. The extra room was great to have. The complimentary breakfast was quite good. The entire staff was exceptionally friendly - from the desk clerk to the breakfast hostess and housekeeping. True southern hospitality. Hotel is very close to dining and shopping, with... More 

Was this review helpful? Yes
Tiffany N, General Manager at Fairfield Inn & Suites by Marriott Albany, responded to this review

Dear Guest, The comments regarding the staff were amazing! I have happily shown them to the staff and their eyes lit up! It is very appreciated that you had a great stay and took the time to let us know about it. And for that I truly thank you. I hope you can come visit us again soon! More 

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