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Baymont Inn & Suites Albany

#11 of 25 Hotels in Albany
Certificate of Excellence
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2720 Dawson Rd, Albany, GA 31707 (Formerly Jameson Inn)
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Baymont Inn & Suites Albany
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Baymont Inn & Suites Albany
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210 reviews from our community

Traveler rating
    68
    66
    51
    13
    12
See reviews for
80
22
19
72
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
  • All months
    (210)
  • Mar-May only
    (73)
  • Jun-Aug only
    (52)
  • Sep-Nov only
    (38)
  • Dec-Feb only
    (47)
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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Hello. My experience here was like no other experience I've had before. The service was on point the minute I walked into the building. The employees made it there business to go beyond in their service with us. The hospitality from the employees seemed so rich and genuine. I want to send a special acknowledgement to Addlia Edwards who made... More 

Was this review helpful? Yes
BaymontInn-Albany, Guest Services Manager at Baymont Inn & Suites Albany, responded to this review

Thank you for selecting the Baymont Inn of Albany Georgia. We are very pleased to hear that from the very moment you stepped onto our property that you experienced our excellent customer service from our staff, that our hospitality and care was genuine and that our front desk associate Addlia Edwards made you feel comfortable and took excellent care of... More 

1 review
4 of 5 stars Reviewed 1 week ago

The service that I received from Addlia Edwards was outstanding. She went above and beyond to assure that as a guest I was comfortable and had a pleasant experience. Addlia's hospitality was like none I've ever experienced. She was awesome.

Was this review helpful? Yes
BaymontInn-Albany, Guest Services Manager at Baymont Inn & Suites Albany, responded to this review

Thank you for selecting the Baymont Inn & Suites of Albany Georgia for your lodging needs. We are delighted that you received the utmost in customer service from our employee Addlia Edwards! We are pleased to hear that your stay was both comfortable and pleasant as well. We pride ourselves on great customer service and hometown hospitality and are happy... More 

Clarksville
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Our stay was clean, neat, friendly and quiet. The breakfast was clean and orderly, with a variety of choices.

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes
BaymontInn-Albany, Guest Services Manager at Baymont Inn & Suites Albany, responded to this review

Thank you for selecting the Baymont Inn & Suites of Albany, Georgia for your lodging needs. We truly appreciate you taking the time to review our property. We are absolutely delighted that you enjoyed our clean, friendly and quiet hotel in addition to our clean and plentiful breakfast! We hope that we see you again very soon! Yours in Hospitality,... More 

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

FILTHY DISGUSTING PLACE - avoid even if you sleep in your car!! Smelled terrible everything was covered in filth - the light switched were covered in film you could scratch off! The door had been kicked in repeatedly & the bath was so dirty there was no way I would use it. I've used old gas stations toilets that were... More 

Review collected in partnership with Baymont Inn & Suites

Was this review helpful? Yes 1
BaymontInn-Albany, Manager at Baymont Inn & Suites Albany, responded to this review

Thank you so much for your review. I am so grateful to receive any feedback as it lets me know how we are performing. I am so sorry your concerns were not brought to my attention during your stay. Unfortunately, your stay was indeed less than perfect. I am so sorry that you did not receive our normal great service... More 

2 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

RUN!!! SLEEP IN YOUR CAR!!! This place was so dirty I was horrified. I wouldn't even use the shower it was so filthy!! And did I mention the SMELL??!! In years of travel for work I have never found a worse hotel. Unfortunately it is part of my companies travel service ( not for long) - I left & paid... More 

Was this review helpful? Yes
BaymontInn-Albany, Guest Services Manager at Baymont Inn & Suites Albany, responded to this review

Thank you for selecting our hotel for your lodging needs. All feedback is greatly appreciated. While it was a pleasure to have you lodge with us please know we are taking steps to immediately rectify said issues that affected you during your stayand we thank you for bringing this to our attention. We will be reviewing all of these issues... More 

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