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Courtyard by Marriott Albany

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3019 Kensington Court, Albany, GA 31721
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Courtyard by Marriott Albany
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61 Reviews from our TripAdvisor Community

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Tampa, Florida
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 26, 2015 via mobile

Tucked back and in a quiet location. The hotel was renovated not too long ago and has really nice rooms. The staff is very friendly and everything is very clean. The beds are really soft... really soft. So if you like firm beds, its not going to be your favorite bed, but thats just a matter of preference. Ben, the... More 

Helpful?
1 Thank Christina H
CYAlbanyGM, General Manager at Courtyard by Marriott Albany, responded to this review

Hello Christina! It was great to connect with you over the Christmas Holidays at our hotel in Albany,GA. Yes, sometimes duty calls on the holidays too in our industry and I am glad that you were so supportive of our staff taking the time to be with their families. :) It is also great to hear that you continue to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 19, 2015 via mobile

I thoroughly enjoyed my stay here. The rooms were very clean and the service was second to none. When I am in the area again this is where I will stay. Also, the management seemed to always be there for the customers at all times.

Helpful?
1 Thank Blake8734
CYAlbanyGM, General Manager at Courtyard by Marriott Albany, responded to this review

Thank you for taking the time out to review our Fully Renovated Courtyard by Marriott hotel in Albany,GA. We are humbled by your comments and Perfect Rating! We are glad that you pointed out that our management was always there for the customers. At our property, we pride ourselves in being as "service-centric" and interactive with the guests as possible... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 19, 2015 via mobile

I recently stayed a night with my wife and three children and had such a great experience that I felt like I should take a moment to share. First off, I was amazed at the cleanliness of my room and surrounding areas. Secondly, the staff were extremely friendly and seemed very knowledgeable of their jobs. Long story short, nice place... More 

Helpful?
1 Thank Bryan J
CYAlbanyGM, General Manager at Courtyard by Marriott Albany, responded to this review

Thank you for bringing the family! We are glad that you enjoyed our Fully Renovated Courtyard by Marriott hotel in Albany,GA. We look forward to sharing your comments with the staff. They are always glad to hear kudos and to know that their hard work is creating a pleasurable experience for all guests. It can be a challenge to find... More 

Bangalore, India
Level Contributor
46 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed September 2, 2015

Stayed for a quick business trip. Simple and basic but very convenient. Staff are very friendly. Be prepared to give yourself time for breakfast because the restaurant gets busy and the staff are on the slower side. Wifi was a little slow and unreliable also. But overall rooms were clean, bedding was good and everyone was pleasant. Will stay again.

Helpful?
Thank Kamesh_E
CYAlbanyGM, General Manager at Courtyard by Marriott Albany, responded to this review

Thank you for taking the time out to review our Fully Renovated Courtyard by Marriott hotel in Albany,GA. We look forward to sharing your comments with the staff. We apologize if things got a little slow in the restaurant during your stay. Your voice is important to us and we will continue to work towards increasing our efficiency during the... More 

Gainesville, Florida
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed August 12, 2015

The people here are very nice!! The hotel is lacking. Small room, you can hear everything from the room above and beside you and there are hardly any good TV channels. I stayed at the Holiday Inn express last time and it is much nicer.

Helpful?
Thank Jvcason
CYAlbanyGM, General Manager at Courtyard by Marriott Albany, responded to this review

Thank you for taking the time to review the friendliness of our staff at our hotel. We appreciate your patronage. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 27, 2015 via mobile

Staff went over and beyond to make my stay pleasurable. Rooms were superb. They have just been remodeled with new plush bedding. The back courtyard has just been refurbished with new landscaping and my room had a nice view of this amenity. I also ate in the bistro and the food was good. I travel often and would highly recommend... More 

Helpful?
1 Thank Emily J
CYAlbanyGM, Front Office Manager at Courtyard by Marriott Albany, responded to this review

Emily J, Thank you for your patronage at our Courtyard by Marriott hotel in Albany,GA. We would first like to thank you for sharing your memorable experience that you had during your visit with us. We appreciate when our guests take the additional time to let us know how we are doing! Here at the Courtyard by Marriott in Albany... More 

Savannah, Georgia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 17, 2015

I may be a little biased because I am a Marriott member, but this is a good property. Staff are nice and rooms are nice. I seem to have good stays at Marriott properties, Courtyards in particular. I stay at these mostly on business.

Helpful?
Thank TravelerGA10
CYAlbanyGM, General Manager at Courtyard by Marriott Albany, responded to this review

Thank you for the "biased" review. We are very happy that you had a pleasurable stay at our Courtyard by Marriott in Albany,GA. We agree with your sentiments regarding the Courtyard brand and are pleased to hear that you like our newly renovated rooms and hotel. Thank you again for your review of our hotel in Albany,GA. Our entire staff... More 

Albany, Georgia
Level Contributor
125 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed June 9, 2015

Extra friendly staff, and willing to go extra mile to make you feel at home...Rooms are updated and very clean...Nice pool area, great restaurant area with good food...Comfortable beds and quiet...Located next to plenty shopping and food as well...Balcony rooms are great if you smoke or just like watching the summer thunderstorms...Will be staying in this hotel every time I... More 

Helpful?
Thank 19KingFifty84
CYAlbanyGM, General Manager at Courtyard by Marriott Albany, responded to this review

Thank you for taking the time out to review our Fully Renovated Courtyard by Marriott hotel in Albany,GA. We look forward to sharing your comments with the staff. They are always glad to offer a welcome back to repeat guests! We are glad you got to use our amenities like the pool area, Bistro restaurant area (which we agree the... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 13, 2015 via mobile

Nice clean rooms, friendly staff, nice pool but the pool doesn't get a lot of sun exposure and there isn't a free breakfast which is disappointing. However, there is a bistro and lots of other restaurants around the hotel. Lastly sadly there is no microwave in the hotel room but they sell microwaveable food out of their pantry

Helpful?
Thank Sarah C
CYAlbanyGM, General Manager at Courtyard by Marriott Albany, responded to this review

Thank you for taking the time to review our Courtyard by Marriott in Albany,GA. We wish there would have been a little more sun while you were in town. Our Bistro does provide a satisfying option for all guests that visit our Albany,GA location and our market is a great option as well. We are sorry if you didn't find... More 

Jasper, GA
Level Contributor
128 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed April 19, 2015

If you have been to an older Courtyard by Marriott that has been refurbished into the new style, then you have been to this hotel. The photos on the wall are the same. The furniture is the same. This is not an adventuresome hotel. It is clean, the staff was friendly. They offer simple meals at the simple restaurant area... More 

Helpful?
1 Thank Randy L
CYAlbanyGM, General Manager at Courtyard by Marriott Albany, responded to this review

Thank you for taking the time to review our hotel. We are glad that you enjoyed our prime location and hope to see you next time you are in the area. More 

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