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Courtyard by Marriott Albany

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3019 Kensington Court, Albany, GA 31721
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1 room 1 guest
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Courtyard by Marriott Albany
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57 Reviews from our TripAdvisor Community

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    17
    5
    1
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7
5
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35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Gainesville, Florida
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The people here are very nice!! The hotel is lacking. Small room, you can hear everything from the room above and beside you and there are hardly any good TV channels. I stayed at the Holiday Inn express last time and it is much nicer.

Was this review helpful? Yes
CYAlbanyGM, General Manager at Courtyard by Marriott Albany, responded to this review

Thank you for taking the time to review the friendliness of our staff at our hotel. We appreciate your patronage. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Staff went over and beyond to make my stay pleasurable. Rooms were superb. They have just been remodeled with new plush bedding. The back courtyard has just been refurbished with new landscaping and my room had a nice view of this amenity. I also ate in the bistro and the food was good. I travel often and would highly recommend... More 

Was this review helpful? Yes 1
CYAlbanyGM, Front Office Manager at Courtyard by Marriott Albany, responded to this review

Emily J, Thank you for your patronage at our Courtyard by Marriott hotel in Albany,GA. We would first like to thank you for sharing your memorable experience that you had during your visit with us. We appreciate when our guests take the additional time to let us know how we are doing! Here at the Courtyard by Marriott in Albany... More 

Savannah, Georgia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 17, 2015

I may be a little biased because I am a Marriott member, but this is a good property. Staff are nice and rooms are nice. I seem to have good stays at Marriott properties, Courtyards in particular. I stay at these mostly on business.

Was this review helpful? Yes
CYAlbanyGM, General Manager at Courtyard by Marriott Albany, responded to this review

Thank you for the "biased" review. We are very happy that you had a pleasurable stay at our Courtyard by Marriott in Albany,GA. We agree with your sentiments regarding the Courtyard brand and are pleased to hear that you like our newly renovated rooms and hotel. Thank you again for your review of our hotel in Albany,GA. Our entire staff... More 

Albany, Georgia
Level Contributor
108 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed June 9, 2015

Extra friendly staff, and willing to go extra mile to make you feel at home...Rooms are updated and very clean...Nice pool area, great restaurant area with good food...Comfortable beds and quiet...Located next to plenty shopping and food as well...Balcony rooms are great if you smoke or just like watching the summer thunderstorms...Will be staying in this hotel every time I... More 

Was this review helpful? Yes
CYAlbanyGM, General Manager at Courtyard by Marriott Albany, responded to this review

Thank you for taking the time out to review our Fully Renovated Courtyard by Marriott hotel in Albany,GA. We look forward to sharing your comments with the staff. They are always glad to offer a welcome back to repeat guests! We are glad you got to use our amenities like the pool area, Bistro restaurant area (which we agree the... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 13, 2015

Nice clean rooms, friendly staff, nice pool but the pool doesn't get a lot of sun exposure and there isn't a free breakfast which is disappointing. However, there is a bistro and lots of other restaurants around the hotel. Lastly sadly there is no microwave in the hotel room but they sell microwaveable food out of their pantry

Was this review helpful? Yes
CYAlbanyGM, General Manager at Courtyard by Marriott Albany, responded to this review

Thank you for taking the time to review our Courtyard by Marriott in Albany,GA. We wish there would have been a little more sun while you were in town. Our Bistro does provide a satisfying option for all guests that visit our Albany,GA location and our market is a great option as well. We are sorry if you didn't find... More 

Jasper, GA
Level Contributor
105 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed April 19, 2015

If you have been to an older Courtyard by Marriott that has been refurbished into the new style, then you have been to this hotel. The photos on the wall are the same. The furniture is the same. This is not an adventuresome hotel. It is clean, the staff was friendly. They offer simple meals at the simple restaurant area... More 

Was this review helpful? Yes 1
CYAlbanyGM, General Manager at Courtyard by Marriott Albany, responded to this review

Thank you for taking the time to review our hotel. We are glad that you enjoyed our prime location and hope to see you next time you are in the area. More 

Fayetteville, Georgia
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 17, 2015

Great customer service from the time I walked in. This will be my choice for every trip to the area. Clean and very well maintained with a lot of comfortable areas to relax and socialize. Made a boring business trip much better.

Was this review helpful? Yes
CYAlbanyGM, General Manager at Courtyard by Marriott Albany, responded to this review

Thank you for your review of our Courtyard by Marriott in Albany,GA. We are very excited that you enjoyed your stay with us and TRULY appreciate your patronage! It is always a plus when you can enjoy your time when on business travel and we look forward to sharing these experiences with you on all your future travel to Albany,GA.... More 

Chambersburg, Pennsylvania
1 review
5 of 5 stars Reviewed March 17, 2015

Every staff member was so friendly and extremely helpful. From the front desk to the restaurant, housekeeping and maintenance every hotel employee seem determined to make sure our stay was as comfortable and enjoyable as possible! I wish I could remember all their names because they all deserve to be recognized for their outstanding guest service. There are several who... More 

Was this review helpful? Yes
CYAlbanyGM, General Manager at Courtyard by Marriott Albany, responded to this review

Thank you so much for your review of our Courtyard by Marriott in Albany,GA. We are so glad that you enjoyed your stay and interactions with the staff! We wanted to let you know that we shared your review with our staff the very day that we received it and all of the staff were very grateful for the kudos!... More 

Duluth, Georgia
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 27, 2015

I have been staying at the Albany Courtyard regularly since the spring of 2005, over 500 nights and I would not stay anywhere else in Albany! When I walk in the door to check in I often call out, "Hi mom! I'm home!", their warm greeting is always comforting and re-assuring. The hotel was completely remodeled this past summer and... More 

Was this review helpful? Yes
CYAlbanyGM, General Manager at Courtyard by Marriott Albany, responded to this review

Thank you for your gracious comments Mr. Z. We are very grateful that you have used the Courtyard by Marriott Albany,GA as your "Home away from Home" for so many years. The staff is always glad to see and interact with you on all of your visits. Each morning after you check in Gloria always tells me, "I saw Mr.... More 

London, United Kingdom
Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed January 18, 2015

This is a lovely Courtyard, well above the average for this type of hotel. The welcome was really friendly and professional. It's extremely clean, modern and attractive inside and out. We had a big, newly refurbished room with a comfy sofa. We've noticed that Marriott seem to be using lower quality pillows in their Courtyards nowadays (foam, not feather) so... More 

Was this review helpful? Yes
CYAlbanyGM, General Manager at Courtyard by Marriott Albany, responded to this review

Dear Julia, Thank you for taking the time out of your traveling schedule to review our hotel in Albany, GA. We are sincerely glad that you enjoyed your stay with us. As per our standard, we ensure each of our rooms have at least two foam and two feather pillows and if you would like more or would simply like... More 

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