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Turnberry Isle Miami, Autograph Collection

4.5 of 5 19999 West Country Club Drive, Aventura, FL 33180
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Turnberry Isle Miami, Autograph Collection
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Turnberry Isle Miami, Autograph Collection
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778 reviews from our community

Traveler rating
    417
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231
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Turnberry Isle Miami, Autograph Collection
See the most recent reviews
London
Top Contributor
50 reviews 50 reviews
25 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed July 3, 2013

I recently spent 9 nights here while attending a conference. It was my second visit, but my first since the hotel has been rebranded. Despite a torrential rain which caused significant flooding just a few days before my arrival, which necessitated revamping many rooms throughout the property, the hotel was humming along with excellent service. The friendliness and "can do"... More

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Miami, Florida
1 review
5 of 5 stars Reviewed July 1, 2013

The welcoming atmosphere, the professional staff and the exquisite surrounding have greatly contributed to my memorable stay here. Special thanks to Jose Mondelus (doorman) , Marie (housekeeping) and Simone (Concierge) for their invaluable help throughout my first stay at the hotel! I will certainly be back! MF

Was this review helpful? Yes
Turnberry-Mgmt, Director of Quality & Training at Turnberry Isle Miami, Autograph Collection, responded to this review

Dear Marlene, Special thanks to you for your feedback and acknowledgement of our many dedicated service professionals. We will be sure to share your comments with these employees and look forward to welcoming you back in the near future. Regards, James Paul More

Miami, Florida
Contributor
20 reviews 20 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 1, 2013

We decided last minute to have a staycation for Father's Day, so I booked directly with the hotel website for a 1-bedroom suite. We wanted to check in early to enjoy the day, so I called ahead to make sure my room would be ready. I was put on hold for 20 minutes, disconnected 3 times by front desk before... More

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Tallahassee, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 28, 2013

Almeris Guzman went beyond the call of duty to help me. She was patient and most helpful in the most professional but personable manner. She made my first experience with this hotel a very positive one!

Was this review helpful? Yes 1
Woodmere, New York
Senior Reviewer
8 reviews 8 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 26, 2013

Marriott has outdone themselves. This hotel is better than ever. From the parking valets to the front desk to the bell staff to the restaurant and bar staff to the pool staff. The property is exquisite. The rooms beautiful. The breakfast outstanding. The management is as good or better than when Fairmont was in charge. Easily the best choice in... More

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Turnberry-Mgmt, Director of Quality & Training at Turnberry Isle Miami, Autograph Collection, responded to this review

Thank you for taking the time to notice and acknowledge the outstanding changes taking place at Turnberry Isle Miami. We are certainly committed to service excellence and providing our guests with an unrivaled experience. Your feedback is very valuable and greatly appreciated. We look forward to welcoming you back in the near future for another memorable stay. Regards, James Paul More

Denver, Colorado
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed June 26, 2013

There are some pros and cons to staying here but overall it’s a beautiful hotel and a good choice for families. If you’re looking for a boutique-style hotel or something right in Miami, this isn’t the place for you. It’s a large resort hotel in the suburbs of Miami. The grounds and facilities are really nice, including two swimming pools... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed June 26, 2013

My wife and I enjoyed another great stay at the Turnberry in April. We usually visit 3-4 times a year. The facilities are beautiful...a peaceful tropical paradise in the heart of Florida! The staff always goes out of its way to take care of us. I have to give a special mention to Lauren our server nearly every morning for... More

Was this review helpful? Yes
Turnberry-Mgmt, Director of Quality & Training at Turnberry Isle Miami, Autograph Collection, responded to this review

Thank you for taking the time to provide us with feedback from your recent stay. We will be sure to share your great comments with Lauren. We truly value our repeat guests and look forward to welcome you back again soon. Regards, James Paul More

tampa
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed June 25, 2013

We tried this hotel last fall. We came back for another lax tourney in the area this summer. We were stuck in one of the worst rain/tropical storms in Miami dade county. We were lucky to get to the hotel. When we did they were wonderful. Ill say it again, valet was awesome. Check in was a breeze. Room service... More

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New York City, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 25, 2013

My husband and I were looking for a quick get away from New York City in May and decided to return to the Turnberry Isle Resort. We had stayed at the resort in 2008 when it was part of the Fairmont group and liked it, but we immediately noticed that the service level had gotten much better, now that it's... More

Was this review helpful? Yes 2
Dallas
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed June 23, 2013

I stayed here for a conference for 3 days and really enjoyed it. The conference area was really easy to navigate. The only issue was that there were not enough restrooms. The line to the women's restroom was so long at times it was actually quicker for me to go up to my hotel room instead. The hotel room was... More

Was this review helpful? Yes 1
Turnberry-Mgmt, Director of Quality & Training at Turnberry Isle Miami, Autograph Collection, responded to this review

Dear Cathy, We are delighted to learn that your recent stay was outstanding. Thank you for your valuable feedback and for recommending our resort to others. We look forward to welcoming you back in the near future. Regards, James Paul More

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Additional Information about Turnberry Isle Miami, Autograph Collection

Address: 19999 West Country Club Drive, Aventura, FL 33180
Location: United States > Florida > Aventura
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Turnberry Isle Miami, Autograph Collection 4.5*
Number of rooms: 408
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Also Known As:
Turnberry Isle Miami Hotel Aventura
Fairmont Turnberry Isle Hotel
Fairmont Aventura
Aventura Fairmont
Turnberry Isle Miami, Autograph Collection Aventura, Florida

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