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Turnberry Isle Miami, Autograph Collection

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19999 West Country Club Drive, Aventura, FL 33180
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Turnberry Isle Miami, Autograph Collection
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Turnberry Isle Miami, Autograph Collection
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1,069 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (266)
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Glenwood Springs, Colorado
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

To start if I want to say that we normally could not have afforded a hotel like this. We were going on a cruise and we purchased a night at the Comfort Inn at Ft. Lauderdale through the website. They were very full and overbooked so we were transferred to a "similar" hotel. This was not similar! Pros: Everything The... More 

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Kennett
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I was highly disappointed with my experience at the hotel upon arrival the grounds and landscaping is nice and my children enjoyed the pool and lazy river; the shuttle to the beach and shopping mall is convenient, there was one shuttle from the mall that was almost 20 minutes late with no apologies which was a little aggravating but the... More 

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Providenciales
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed for a few nights during our summer vacation. The kids enjoyed it the rooms wow really nice and comfortable. Would love to stay here again without the kids. It was a beautiful experience the resort is charming.

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Miami Beach, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I stayed here for a week while I was getting work done at my apartment. The check in process was quick and painless. The staff was very friendly and accommodating to every request. I ended up needing to stay an extra night and it was not a problem. I ate at Bourbon Steak on three of the nights (it was... More 

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Sao Paulo, SP
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

The valet service of this hotel is the worst I've ever seen. Every time I requested my car it took 20-25 min to receive it while I had to wait standing in the heat. There is no self parking and drives are rude and disrespectful with guests. Management is clearly aware of this outrageous level of service, since there area... More 

Was this review helpful? Yes 1
Turnberry-Mgmt, Manager at Turnberry Isle Miami, Autograph Collection, responded to this review

Dear AlexandreJr J, Thank you for bringing this issue to our attention. We are very disappointed to hear about your experience with our valet team, as it is not up to our standard. Please rest assured that we take your comments very seriously and we have passed them along in order to remedy this situation. The food quality you describe... More 

Annapolis, Maryland
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

We came here for a family vacation over the July 4th holiday weekend. The service was wonderful and the food was great. After the holiday weekend, the hotel was not crowded at all--most mornings we were the only family at the adults only pool. We visited the spa twice--for pedicures and massages. Both times we were very impressed with the... More 

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Turnberry-Mgmt, Manager at Turnberry Isle Miami, Autograph Collection, responded to this review

Dear Courtney and Bailey, Thank you for reviewing your family’s holiday weekend stay at Turnberry Isle Miami. We are so pleased that you chose to spend the Fourth of July with us and that you had such an enjoyable time. Both Omar and Richard work extremely hard to go above and beyond for each and every guest and we appreciate... More 

Cleveland, Tennessee
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I decided to celebrate some major milestones with a vacation at the Turnberry. We'd never visited before, but quickly decided this property was one of the our favorites to ever visit. Every person we encountered was kind and helpful. The check-in process was a bit slow, but we arrived earlier than normal check-in, so that was to... More 

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Turnberry-Mgmt, Manager at Turnberry Isle Miami, Autograph Collection, responded to this review

Dear LeeFilmProf, Thank you for the wonderful review of your stay with us at Turnberry Isle Miami! We are honored to have been able to help you and your wife celebrate your special occasion in such a memorable way. It was a pleasure to read through your detailed review of the highlights of your stay, including the relaxing time you... More 

Miami
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Words can not begin to express what an amazing time my family had during our most recent stay here. Its been a good two years or so from our last visit when we decided to come visit. Wonderful getaway close to home yet makes you feel like you are in another place. Beautiful pool area and amazing room views. Demi... More 

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Turnberry-Mgmt, Manager at Turnberry Isle Miami, Autograph Collection, responded to this review

Dear Naani136, We are delighted to have been able to serve you and your family as guests on your recent stay with us! It’s great to have you back after two years, and we’re excited to hear the wonderful things you have to say about Demi and the rest of our incredible team, our gorgeous hotel amenities and your delicious... More 

NY NY
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Had an overall enjoyable stay at Turnberry Isle. The main attraction for my children was the large pool/water slide/lazy river, and they certainly enjoyed those amenities quite a bit, just as we did the golf driving range. Mom and Dad enjoyed the health club and spa facilities. Our room was large and comfortable-- quite standard for what you'd expect from... More 

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Turnberry-Mgmt, Manager at Turnberry Isle Miami, Autograph Collection, responded to this review

Dear trappedinfrance, Thank you for taking the time to write a review regarding your family’s recent stay with us at Turnberry Isle. We’re glad to hear that the entire family was able to enjoy many of our resort’s fantastic attractions and amenities, and that you were pleased with your overall experience as guests at our hotel. We appreciate your feedback... More 

Santiago Metropolitan Region, Chile
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 1 week ago

In this tipe of hotels what I expect is trully good service, and really this hotel lack of good service, from the lazy vale and a bad housekeeping. I would't recommend it for the price. Also, theres a hough difference bettwen the new rooms and the old ones.

Was this review helpful? Yes
Turnberry-Mgmt, Manager at Turnberry Isle Miami, Autograph Collection, responded to this review

Dear Ovonchrismar, Thank you for sharing your feedback on your recent stay. Our resort is known for our outstanding service, and anything less is simply unacceptable. We apologize if you encountered anything less than the best in hospitality. We also encourage you to let us know if you prefer a certain room. It’s our pleasure to ensure you are accommodated... More 

Hotel Review Summarization

What travelers say

  • Golf course(21)
  • Lazy river(11)
  • Beach Club(10)
  • Very nice(9)
  • Laguna pool(5)
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668 photos of this hotel

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Other (54)

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Pool 2 (9)
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The Hotel (24)

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Pool/beach area (14)
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Hotel & grounds (63)
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Bathroom (7)
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Other (28)
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