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Turnberry Isle Miami, Autograph Collection

4.5 of 5 19999 West Country Club Drive, Aventura, FL 33180
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Certificate of Excellence 2014
Turnberry Isle Miami, Autograph Collection
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Turnberry Isle Miami, Autograph Collection
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755 reviews from our community

Traveler rating
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    78
    32
    37
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228
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189
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (190)
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Top Contributor
70 reviews 70 reviews
32 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 1 week ago

Hard to classify this hotel. It is very large and sprawling and in the process of a very needed facelift. Most of the service people you meet are very nice and helpful. But there's something missing. When I arrived for a long weekend I only had 1 suitcase. the bellman asked if I needed any help or could I handle... More

Was this review helpful? Yes 1
Turnberry-Mgmt, Manager at Turnberry Isle Miami, Autograph Collection, responded to this review

Thank you for sharing your comments regarding your recent visit to Turnberry Isle. We are happy you enjoyed our golf courses , pools and our pool services. We are sorry you had a minor issue upon arrival with our bellman services. We are addressing this concern and value all of our customers comments. We hope you return in the future... More

Hoboken
Contributor
16 reviews 16 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed 1 week ago

Since the wonderful owners of Turnberry Isles resort kicked out Fairmont and went to cheap help, staff and management who treat their guests like garbage. To top it off a front desk who can' speak a word of English maybe ownership and management should rename their hotel a 3 star motel. Check in was a nightmare. The front desk gave... More

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Turnberry-Mgmt, Manager at Turnberry Isle Miami, Autograph Collection, responded to this review

Thank you for sharing your concerns regarding your recent stay. Feedback from our guests is very important for us and we strive to deliver a wonderful experience for all of our visitors. Your concerns are being reviewed with our top management team at the resort.. Thank you More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at this hotel while visiting Miami for a girls' shopping weekend. While the hotel and grounds are lovely and well maintained, we were unfortunately very disappointed by the service. The hotel provides a shuttle bus to Aventura mall, which is actually incredibly close (5 minutes walk). After a day of shopping we needed to get back to the... More

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Turnberry-Mgmt, Manager at Turnberry Isle Miami, Autograph Collection, responded to this review

Thank you for sharing your concerns regarding your recent stay. We are happy to hear that you felt the grounds are well maintained any lovely, but we are concerned about the service challenges you faced. We are reviewing the situation with our management team and also looking at procedures to address the long shuttle transportation times. Our guest satisfaction and... More

Berkley, Michigan
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at Turnberry Isle Miami resort in September for a conference. The property was gorgeous and the staff was very friendly. The restaurants/bars had great food, but a little pricey. They do have a shuttle that will take you to the private beach or the nearby mall. The Spa/Fitness area was upscale. I used some of the fitness equipment... More

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Newcastle upon Tyne, United Kingdom
Contributor
16 reviews 16 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Hotel and staff were very good and no complaints and a very comfortable room with a great view. We stayed for only a week but for sure we will return in the near future. 5 STARS. We did have dinner and lunch a few times during our stay with breakfast every day and the quality and presentation where without... More

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Ireland
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I have been a frequent visitor for the last 5 years and have to say how much I appreciate some of the people that I have come to know. This is a very elegant hotel, with a warm group of people that myself, family and collegues have come to know. My room was filled with overstuffed pillows, decorated beautifully and... More

Was this review helpful? Yes 1
Boston, Massachusetts
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I attended a conference at this hotel yesterday. When I left and arrived at the airport, I realized that I had mistakenly left my wallet in the cab but had no record of the cab company, number or name of the driver. I called the hotel and was put into contact with the valet, Bobby Kensinger. Bobby was amazing. He... More

Was this review helpful? Yes 2
Nice, France
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stunning resort with several restaurants, 24/7 pool, a laguna... and of course, a huge golf course! I loved it! The rooms are very spacious (mine was 500 sq feet at least) with a very nice balcony overlooking the golf course. Very quiet and peaceful atmosphere! I would definitely recommend this hotel for a little breakaway! The hotel also has a... More

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Essex
Contributor
18 reviews 18 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staff make this hotel, they made our stay! The three that stood out were Oswaldo our breakfast server who was attentive to our needs and an added plus had a fabulous personality! followed by Elizabeth Cuzack the pool manager, a delightful lady who greeting us every morning with a smile and the manager of the valet section, young guy... More

Was this review helpful? Yes 1
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here 4 nights. Great location if you need to be in this part of town but this is not a 5 star hotel. I did not get to try the spa on this visit. Good Nice property. Great pool and workout room. Bad -Basic maintenance issues in room caulking around tub needed to be replaced a long time ago.... More

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Turnberry-Mgmt, Manager at Turnberry Isle Miami, Autograph Collection, responded to this review

Thank you for sharing feedback on your recent stay. We are happy to hear that you enjoyed our property, pools and workout facility. Hopefully during your next visit you will enjoy our wonderful spa. We are sorry to hear of the challenges you faced and we take our guests comments very seriously. We will review your concerns with our Executive... More

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Additional Information about Turnberry Isle Miami, Autograph Collection

Address: 19999 West Country Club Drive, Aventura, FL 33180
Location: United States > Florida > Aventura
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Turnberry Isle Miami, Autograph Collection 4.5*
Number of rooms: 408
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Also Known As:
Turnberry Isle Miami Hotel Aventura
Fairmont Turnberry Isle Hotel
Fairmont Aventura
Aventura Fairmont
Turnberry Isle Miami, Autograph Collection Aventura, Florida

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