We stayed here for 6 nights during mid October. We had a room in the Jasmine building. Did not see other room options but our room was fabulous. Good sized baclony, living area, bedroom and bathroom. We booked a deluxe room through hotel web site. 2 swimming pools. 1 family friendly with large slide and lazy river. Other aimed at... more

I booked this hotel through a Travelzoo deal and surprised my husband for our first wedding anniversary. It was a beautiful resort. They have a wonderful fitness center and 3 mile walking trail. Rooms were excellent and staff was friendly. However, the cost of the extras (i.e. parking, room service, drinks, etc.) was outrageous, in my opinion. I had hoped... more

beautiful resort - wonderful pool area - staff is very friendly, accomodating- you can't ask for more! more

We loved the lazy river, slide, and beach club. The rooms were huge and easily slept 5. The staff were attentive and efficient. more

My husband and I just returned from a long weekend stay at this resort. From the moment we arrived we knew this was a special place. The entire atmosphere was beautiful. It made you feel like you were in a far more tropical place than Florida. We arrived over an hour prior to check in but we dropped our bags... more

From the second we arrived, we were amazed. The koi pond, marble lobby, INCREDIBLE service and gorgeous well-manicured grounds all made a wonderful first impression. Personally loved the fresh orchids everywhere. It was off-season and we frequently thought we were the only guests around! Had the pool to ourselves and walking into the Cascata Grill (best key lime pie ever)... more

I can't wait to go back. It was nice feeling "rich" for 2 days :-) We stayed in the Jasmine area of the resort and were "extremely" happy with all the bells and whistles of the Resort. We did not eat or drink at the hotel, realizing that the cost would be inflated. We got a great deal through travelzoo... more

We stayed in the fairmont after stayed in Ritz Carlton. We found Fairmont is much better. The service was great, conveinent location, the best part for kids(and adults) is the beautiful pools, water slide and the lazy river. They are unbeatable and fantastic. The room was spacious and with wonderful design. A TV in bathroom, timer on switches, sitting room... more

We were very disappointed with this Hotel. The rooms are nice but not what you would expect from a Five Star Hotel. The Jasmine building has the nicer rooms, the other two building rooms were not impressive. The class level of the service staff is very poor and other than management the staff are poorly trained to deal with guests... more