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BEST WESTERN Mayport Inn & Suites

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2389 Mayport Road, Atlantic Beach, FL 32233
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1 room 1 guest
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BEST WESTERN Mayport Inn & Suites
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150 Reviews from our TripAdvisor Community

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Traveler rating
    51
    47
    21
    18
    13
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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    (37)
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Miami FL
Level Contributor
141 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I fish the Jacksonville area about 2-3 times a year and since our Captain, Kirk Waltz, uses the Mayport ramp this is our stop. It is close to the ramp and there are plenty of restaurants within 15 minutes for a relaxed dinner. Rooms are ample and quiet. Breakfast is available at 6:00 AM and for us... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Thomas H, Manager at BEST WESTERN Mayport Inn & Suites, responded to this review

Dear countconti: Thank you for sharing your experience with us and for the compliments. We appreciate your business and we hope to see you again on your next trip back to Mayport. On that note, you know when the best time to go fishing is? Whenever you get the chance! Kindest regards, Thomas Huss, AGM More 

Palatka, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have no complaints about this property. It met my needs very well. I was in the area to attend a play and go to church. The property was well situated in close proximity to both activities. It is located on a main road and travel to my venues was simple. The staff I encountered were friendly and helpful. I... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Thomas H, Manager at BEST WESTERN Mayport Inn & Suites, responded to this review

Dear Theatergeek101: Thank you for sharing your feedback regarding your recent stay with us. We certainly appreciate your business as well as the compliments of our accommodations. Our staff all work very hard to provide the very best service and accommodations for the best value. We would love to serve you again should your travels bring you back into our... More 

Sun City Center, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This Best Western is not on the beach, but personally I didn't need that option. The hotel was very clean & comfortable. All the staff members were very courteous, friendly & helpful. The continental breakfast was very clean, well laid out & kept stocked.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Thomas H, Manager at BEST WESTERN Mayport Inn & Suites, responded to this review

Dear Sandra B: Thank you for sharing your experience with us and for the compliments of our property and accommodations. Your business is very much appreciated and we would love to host you again should your travels bring you back to the Atlantic Beach area. All the best, Thomas Huss, AGM More 

lake city, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 weeks ago

this is the best hotel you can stay at in mayport florida .the staff is well trained and good at there work and Thomas the manager does his job well best manager and staff job well done coffee very good and hotel very well ran thank you staff for a geat time on my stay jim troupe

Review collected in partnership with Best Western

Was this review helpful? Yes
Thomas H, Manager at BEST WESTERN Mayport Inn & Suites, responded to this review

Dear James T: Thank you for the compliments and the five star review. All of our staff here work hard to provide our guests with the very best accommodations at the best value. We value your business and appreciate such a nice review. Looking forward to seeing you again in the near future, Thomas Huss AGM More 

Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 2, 2015

Staff was pleasant and helpful. The room smelled a little musty but not too bad. The only thing that was really bad was the pool. It had a lot of bugs on the surface of the water. We asked when they clean the pool and they said Tuesday and Friday should be cleaned daily with the bug issue. Other than... More 

Was this review helpful? Yes
Thomas H, Manager at BEST WESTERN Mayport Inn & Suites, responded to this review

Dear mrbear12: Thank you for sharing your recent anniversary getaway experience with others. We certainly appreciate the opportunity to serve you. The swarm of flying ants (my best guest on what they were) was area-wide and we didn't realize that they had accumulated in the pool until notified after the weekend. We do skim the pool ourselves, we just have... More 

Brunswick, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 28, 2015

Pros: Nice staff, a little something for breakfast to kill the hunger and easy to find. Cons: We were on the first floor near the laundry room and you can tell the hotel is never aired out. With all the laundry they were doing, you can feel the icky moisture on your face as you went down the hallway. Our... More 

Was this review helpful? Yes
Thomas H, Manager at BEST WESTERN Mayport Inn & Suites, responded to this review

Dear carlogdav: We sincerely regret that we failed to provide you with a more excellent experience and service. I ensure you that we are working to correct the issues you've identified and I will be using your feedback to share with the staff here so that we can improve on our service and accommodation offerings. If there's anything further I... More 

Travelers are raving about these Atlantic Beach hotels

1 review
2 of 5 stars Reviewed June 21, 2015

The good: decent breakfast (but little sitting room); tall ceilings in the room; lobby nice; big mirrors and table area in rooms nice; pool clean (but no shade on water so we only used at night). The bad: filthy, stinky, stained carpet in room; musty unusable drawers; dog food under fridge and dog hair EVERYWHERE on carpet; TV not bolted... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Thomas H, Manager at BEST WESTERN Mayport Inn & Suites, responded to this review

Dear robynb542: I apologize that we failed to exceed your expectations. We are using your comments to identify and correct any issues and we certainly appreciate your bringing this to our attention. We hope that you would give us another opportunity to serve you with a more superior experience in your future travels, as this is not the typical experience... More 

Jacksonville, United States
1 review
2 of 5 stars Reviewed June 3, 2015

If you don't mind a foul smelling air conditioner and short shower curtain and can squeeze into a very small place to have breakfast minus the eggs go for it. If you are looking for a welcome when you get there, forget it, Just do yourself a favor, don't even bother with Mayport Best Western!

Review collected in partnership with Best Western

Was this review helpful? Yes
Thomas H, Manager at BEST WESTERN Mayport Inn & Suites, responded to this review

Dear Radames M: I apologize you did not have an exceptional experience and better service during your recent visit here. We are working to correct any issues you've commented on and will be using your feedback to improve in the quality of service that we strive to provide to each of our guests. With regards to the breakfast nook area,... More 

Ocala, Florida
1 review
2 of 5 stars Reviewed May 26, 2015

hotel bathroom Room was dangerous and we could have easily have ruined our trip as well as caused both of us serious bodily injury. (due to lack of shower curtain just a lace curtain so water went all over bathroom floor making it difficult and dangerous to enter the room)Staff was aware of proplems but said company wasn't doing anything... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Thomas H, Manager at BEST WESTERN Mayport Inn & Suites, responded to this review

Dear josephy250: I apologize that you did not have an exceptional experience and better service during your recent visit with us. We are working to correct the issues you've outlined and will be using your feedback to improve in the quality of service that we strive to provide to each of our guests. With regards to the breakfast nook area,... More 

2 reviews
5 of 5 stars Reviewed May 19, 2015

After several years using another hotel for a very large group of 50+ people for an annual fishing trip, I contacted this hotel and was directed to speak with the GM, Thomas Huss. Thomas was an absolute pleasure to work with and offered a rate for a group block of 26 rooms that was impossible to resist. He and the... More 

Was this review helpful? Yes
Thomas H, Manager at BEST WESTERN Mayport Inn & Suites, responded to this review

Dear Jason C: Thank you for taking time to share your experience with other travelers and for your recommendation of our property. We certainly enjoyed hosting your tournament group and we will look forward to seeing you again next year. Kindest regards, Thomas Huss More 

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