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BEST WESTERN Mayport Inn & Suites

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2389 Mayport Road, Atlantic Beach, FL 32233
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BEST WESTERN Mayport Inn & Suites
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BEST WESTERN Mayport Inn & Suites
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136 reviews from our community

Traveler rating
    48
    44
    20
    12
    12
See reviews for
44
31
8
28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (31)
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Ravenna, Ohio
Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed 1 week ago NEW

I was very impressed with this hotel. The price is great. It is close to everything. We stay there each year and I have not been disappointed yet! It is clean, quiet, and smells good. We were given the wifi password at checkin. Our room was cleaned each day. The breakfast was good. The staff is very friendly. I loved... More 

Was this review helpful? Yes
Thomas H, Director of Sales at BEST WESTERN Mayport Inn & Suites, responded to this review

Dear Krista G: Thank you for the five star review and for the recommendations you've shared. We greatly appreciate your business and value your feedback. We certainly will look forward to serving you again the next time you're in Atlantic Beach. Kindest regards, Thomas Huss, DOS More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Best Western Mayport is an awesome hotel. Their staff is very professional, friendly, courteous, and helpful at all times. They go out of their way to make your stay an enjoyable, safe, and comfortable one. They make sure to take care of all of your needs. I would recommend this hotel to all my friends and family. We will... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Thomas H, General Manager at BEST WESTERN Mayport Inn & Suites, responded to this review

Dear debalex244: Thank you for the five star review as well as the recommendations of our property. We are always happy to serve you and I will be sure to share you compliments with the staff. They will be elated to hear all the nice comments you've shared. We strive to provide you with very best possible service and accommodations.... More 

lake city, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

thank you thomas the manager and all the staff for a job well done i will all ways will return keep up the good job staff and manager and front desk job well done.will be back next two weeks for a nother great time at this hotel i will tell anybody to stay at this hotel very good and clean

Review collected in partnership with Best Western

Was this review helpful? Yes
Thomas H, Manager at BEST WESTERN Mayport Inn & Suites, responded to this review

Dear James T: Thank you for the five star review and the compliments of the staff. We strive to provide the best accommodations at the best value. We hope to see you again soon! Thanks again, Thomas Huss Assistant General Manager More 

Suffolk, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

Hotel staff were too busy on the phone or making "deals" with other guest while I was trying to check in. Room had a very strong sent of pine air freshener to mask the smoking that was a non-smoking room. Holes in the blanket on the bed. Coffee maker in room leaked and did not get the water hot. No... More 

Review collected in partnership with Best Western

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Thomas H, Manager at BEST WESTERN Mayport Inn & Suites, responded to this review

Dear Jeffrey C: I apologize for our falling short on your expectations and I assure you we will be using your feedback to improve in the areas which you have indicated. We value your business and feedback and hope that you will give us another opportunity to provide you with a superior stay in the future. If I can be... More 

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

First we asked if they were close to the beach and they said only about 5 minutes! Lies! It's more like 20 min. As soon as you walk in it smells like smoke. We asked for a non smoking room and they put us in a smoking room that smelled like someone literally just lit one up moments before we... More 

Was this review helpful? Yes
Thomas H, Manager at BEST WESTERN Mayport Inn & Suites, responded to this review

Dear jnes78: Thank you for the review. When you book accommodations through one of the online sites like Hotwire or Priceline and you use the Opaque pricing for the most aggressive rates, you do not have the privilege of selecting the property or the room type that you will ultimately be sold, which is how you are able to book... More 

Ocala, Florida
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Clean place to stay very close to the Mayport Naval Base. Just down the road actually. Quiet and staff was helpful and kind. Don't expect much in restaurants in the immediate area. You'll have a short drive or settle for fast food. Will stay again when we go visit my niece.

Was this review helpful? Yes
Thomas H, Manager at BEST WESTERN Mayport Inn & Suites, responded to this review

Dear Julie C: Thanks for sharing your experience and comments with us and the traveling community. We greatly appreciate your business as well as the compliments of our staff and recommendations of our property. Please be sure to visit us should your future travels bring you back to Atlantic Beach. Many thanks, Thomas Huss Assistant General Manager More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

Room stunk of mildew, not very close to beach or any attractions, staff not very personable, continental breakfast had very little to choose from, would definitely not stay here again. Spend your money elsewhere.

Was this review helpful? Yes
Thomas H, Manager at BEST WESTERN Mayport Inn & Suites, responded to this review

Dear Dave K: Thank you for the candid review. I would like to personally apologize for the disappointment you found with your stay here. We had encountered a problem with with our ventilation system that handles the ventilation for the east end of the building and I do apologize for the odor you encounetered. Fortunately, the system has been restored.... More 

Savannah, GA, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed one night as part of a group that met there for a couple of days of cycling. The hotel was conveniently located, well maintained, clean and comfortable. The staff was friendly and accommodating. We all brought our bikes inside the rooms without an issue. I had a king bed and the room was larger than I would have... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Thomas H, Manager at BEST WESTERN Mayport Inn & Suites, responded to this review

Dear John B: Thank you for taking time to share your experience from your recent stay with us. We certainly appreciate your business and the compliments and recommendations of our hotel. The best compliment we could receive is a return visit and we would love to host you again in your future travels. Kindest regards, Thomas Huss, AGM More 

Ays08
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The rooms were clean, quiet, and parking was plentiful and free. The included breakfast went above and beyond most hotel's continental breakfast- they had hash browns and biscuits and gravy and eggs! One criticism is that smoking and nonsmoking rooms should not be on the same floor/same side of the hallway! It kind of defeats the purpose of nonsmoking rooms... More 

Was this review helpful? Yes
Thomas H, Manager at BEST WESTERN Mayport Inn & Suites, responded to this review

Dear Asy08: Thank you for sharing your comments with us regarding your recent stay with our property. We are upgrading our rooms and once they are done we will be a non-smoking facility. I do apologize that you encountered any irritation with the smoking from our smoking rooms. Hopefully we will have the opportunity to serve you again. Sincerely, Thomas... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 9, 2015

Front desk and rest of staff very nice and friendly. Hotel is not far from Jacksonville beach. Hotel is clean and well kept. We got a great rate on Hotwire so we really couldn't beat it. Very safe neighborhood and the wifi was great as well. Our room was quite comfy

Was this review helpful? Yes
Thomas H, Manager at BEST WESTERN Mayport Inn & Suites, responded to this review

Dear Melville5: Thank you for sharing your comments and for the compliments on our cleanliness. Our housekeeping staff strive to keep this property sanitary and clean and I will be sure to share your review with them. Hope to see you again in your future travels. Kindly, Thomas Huss, AGM More 

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