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BEST WESTERN Mayport Inn & Suites

2.0 of 5 2389 Mayport Road, Atlantic Beach, FL 32233
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BEST WESTERN Mayport Inn & Suites
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BEST WESTERN Mayport Inn & Suites
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82 reviews from our community

Traveler rating
    26
    23
    15
    8
    10
See reviews for
31
17
6
16
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Orlando, Florida
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed at this hotel, and were not disappointed at all. The lobby was inviting and clean. The desk staff was very friendly and welcoming. Our room was very large with a king bed. It was exceptionally clean, and the bed very comfortable. Microwave, fridge, single cup coffee maker. Free wifi. Breakfast was the usual fair. Coffee, danish, muffins, etc.... More

Was this review helpful? Yes
Virginia Beach, Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago

I just finished a month long stay at BW Mayport for work. The staff is amazing! From the first night until the last, they were always willing to go above and beyond to make me feel welcome. Most days I would come in exhausted from working 18+ hours a day and they always asked if there was anything they could... More

Was this review helpful? Yes
Thomas H, AGM at BEST WESTERN Mayport Inn & Suites, responded to this review

Dear Danielle T: Thank you for complimenting our staff. It is great to hear that you enjoyed your stay and the team made you feel welcome. The highest compliment we can get is a return guest, so we are pleased to hear that we will see you again on your next trip to Atlantic Beach. Kindest regards, Thomas Huss More

1 review
5 of 5 stars Reviewed September 13, 2014 via mobile

You will love this place, they are very helpful and it is a VERY CLEAN place to stay. We came back to stay 2 more times in one week from wherever we were sightseeing just to stay here. And we will be staying here every time we come down to Florida in the future.

Was this review helpful? Yes
Thomas H, AGM at BEST WESTERN Mayport Inn & Suites, responded to this review

Dear pcolanero5422: Thank you for recommending us to everyone. We appreciate your loyalty and the wonderful complements of our hotel! We look forward to having you stay with us again in the near future. Best regards, Thomas Huss More

1 review
5 of 5 stars Reviewed September 10, 2014 via mobile

The staff has always gone out of their way to make us feel welcome making sure to take care of all of our needs. We feel very comfortable here. When you have to stay in a hotel room as long as we do, it is nice to have people who are concerned with you and treat you with upmost respect.... More

Was this review helpful? Yes
Thomas H, AGM at BEST WESTERN Mayport Inn & Suites, responded to this review

Dear debalex244: Thank you for the glowing review! Your loyalty means so much to us! We sincerely appreciate your business and it is always our pleasure to serve you! Cordially, Thomas Huss More

Jacksonville
1 review
1 of 5 stars Reviewed September 6, 2014 via mobile

I was impressed with the customer service the day shift offered us as we checked in around 3pm. They were very welcoming and courteous, I was excited to have a nice relaxing stay at this Best Western Inn and Suites like I have at other locations. However, the one older woman on the night crew was horribly rude. We had... More

Was this review helpful? Yes
Thomas H, AGM at BEST WESTERN Mayport Inn & Suites, responded to this review

Dear torrilynnn, Thank you for your feedback and for choosing Best Western Mayport Inn & Suites. We regret to hear that you had such an unacceptable experience at our property. This is not typical for our hotel, and we appreciate that you brought this to our attention. Please contact me directly at the property, as we value your business and... More

Travelers are raving about these Atlantic Beach hotels

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 5, 2014

Booked a room during labor day weekend. I checked in and checked out 2 min later. Room was supposed to be non-smoking but it was very obvious someone had smoked in it. Lady at the desk didn't even bother to ask me why I was checking out. Room was very outdated and the beds didn't look clean. I literally walked... More

Was this review helpful? Yes 1
Thomas H, AGM at BEST WESTERN Mayport Inn & Suites, responded to this review

Thank you for taking the time to your review. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests; therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use these to monitor... More

Chesapeake, VA, United States
1 review
3 of 5 stars Reviewed September 3, 2014

Good hotel near Naval Station Mayport. Nice morning breakfasts. Very good staff. Overall, the room was good for the most part. Down side would be the humidity (80% +/- 5%) (dew point 65-68*F) in the room so that everything felt like it should be in the dryer for another five minutes. Computer desk chair had problems.

Review collected in partnership with Best Western

Was this review helpful? Yes
Thomas H, AGM at BEST WESTERN Mayport Inn & Suites, responded to this review

Thank you for taking the time to write your review. I apologize for the humidity and issue with the office chair that was in your room. We have office chairs on order and they will be replaced very soon. Typically, the air conditioning unit acts a dehumidifier, especially during the hot and humid summer months and our engineer is looking... More

Oneida, United States
1 review
3 of 5 stars Reviewed September 2, 2014

Staff was very friendly and helpful. Breakfast was OK. Not a great variety of choices. The hotel was clean, but a bit outdated and could use some remodeling in the rooms. The beds are not quite as comfortable as they could be. Overall a good place to stay for the money.

Review collected in partnership with Best Western

Was this review helpful? Yes
Thomas H, AGM at BEST WESTERN Mayport Inn & Suites, responded to this review

Thank you for taking time share your comments regarding your recent stay. We have a property improvement plan that we are currently working on and it does include beds and our breakfast food offerings. These upgrades are ongoing and we expect to see their completion by spring of 2015. We hope to see you again and appreciate the candid review.... More

Snellville, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 23, 2014

I had a reservation for three nights because it was my birthday weekend! I had roaches in my room and that made my first night stay miserable!!! I checked out the next morning. The desk clerk didn't even offer to change my room the night before. I had to find another hotel which was very frustrating because I was not... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Thomas H, AGM at BEST WESTERN Mayport Inn & Suites, responded to this review

Thank you for taking time to share your comments with us. Please accept my apologies, especially for the staff not responding appropriately to your initial comments. The property has regularly scheduled treatment for pest prevention by a national pest control company and improvements have been made in training and pest detection reporting policies. I hope that you will allow us... More

Mayport/Atlantic Beach, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 31, 2014

This is a 3 star hotel. If you are looking for anything more than that do not stay here. The rooms were clean, with clean sheets. Can the rooms use some updating, yes but it was fine for us. The sheer curtain had rips in it, the shower head was old and the a/c left a funny musty smell in... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Marian D, General Manager at BEST WESTERN Mayport Inn & Suites, responded to this review

Dear Linda P, Thank you very much for your candid review that will be shared with our entire staff and ownership, hoping to make your future stays even better. Sincerely, Marian Dumitrescu General Manager More

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Additional Information about BEST WESTERN Mayport Inn & Suites

Address: 2389 Mayport Road, Atlantic Beach, FL 32233
Phone Number:
Location: United States > Florida > Atlantic Beach
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Mayport Inn & Suites 2*
Number of rooms: 60
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Also Known As:
Best Western Mayport Inn And Hotel Atlantic Beach
Best Western Atlantic Beach
Atlantic Beach Best Western
Best Western Jacksonville

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