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BEST WESTERN Mayport Inn & Suites

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2389 Mayport Road, Atlantic Beach, FL 32233
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BEST WESTERN Mayport Inn & Suites
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173 Reviews from our TripAdvisor Community

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Ottawa, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Stay here each year enroute to vacation destination. Clean quiet well run hotel. Staff is always friendly and helpful. Short drive to shopping and restaurants. Would recommend this property to anyone.

Review collected in partnership with Best Western

Helpful?
Thank Basil H
Thomas H, Manager at BEST WESTERN Mayport Inn & Suites, responded to this review

Dear Basil H: Thank you for the nice review. Our staff will be delighted to read your compliments and I'm glad that they are delivering on our goal to provide the very best accommodations and experience. We hope to serve you again in your future travels. Kindest regards, Thomas Huss More 

lake city, United States
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

price is right and the staff was very well trained and great service .great breakfast great staff Thomas the manager does a very great job and mille and lee and all the workers great job keep up the good job Thomas we love this hotel and cant wait to see you soon I tell all my frends to book at... More 

Review collected in partnership with Best Western

Helpful?
Thank James T
Thomas H, Manager at BEST WESTERN Mayport Inn & Suites, responded to this review

Dear James T: Thank you for the wonderful review and compliments! We certainly appreciate your patronage and as always we are delighted to serve you. With all the best, Thomas Huss More 

columbus, United States
1 review
4 of 5 stars Reviewed December 27, 2015

I like best western. the staff is friendly and helpful. the service is good. the room is big. the breakfast is always good. if the room could equipped one more chair, it would be perfect. I will recommend it to friends.

Review collected in partnership with Best Western

Helpful?
Thank Jie M
Thomas H, Manager at BEST WESTERN Mayport Inn & Suites, responded to this review

Dear Jie M: Thank you for the feedback regarding your stay with us. We are undergoing renovations in the coming weeks and each guest room will be fully updated and equipped with all new furniture. Hopefully you will have an opportunity to stay with us again to enjoy the new surroundings. Sincerely, Thomas Huss More 

Tampa, Florida
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 26, 2015

When we checked in they were very courteous, told us about our rewards we could use. Our room had a great view, rooms are very clean, the outdoor is kept very clean as well as the grounds. There is a hot breakfast every day and coffee available all day long. There are many restaurants near by as well as attractions... More 

Helpful?
Thank wendy a
Thomas H, Manager at BEST WESTERN Mayport Inn & Suites, responded to this review

Dear wenda a: Thank you for sharing your recent experience at our property and for the recommendations. We certainly value your business and appreciate the feedback. We would love to serve you again should your travels permit. Kindest regards, Thomas Huss More 

Miami Beach, Florida
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed December 23, 2015 via mobile

Room Cleaningness was suspicious: sheets & overall with lot of hairs that seemed to come from pets. Also cold tabacco smell in the room. Hot water was warm but not hot. The gym has only 2 cardio stations and 4 workout stations of which one was out of order. Also no centralized AC so some part of the (small) gym... More 

Helpful?
Thank LTMP
Thomas H, Manager at BEST WESTERN Mayport Inn & Suites, responded to this review

Dear LTMP: Thank you for sharing your comments with us. We value the feedback and will be working to improve on delivering a more superior experience for future guests. We are also upgrading our guest rooms and converting to a non-smoking property within the coming weeks. Hopefully you will be able to stay again and enjoy our new surroundings. Thanks... More 

Travelers are raving about these Atlantic Beach hotels

lake city, United States
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed December 22, 2015

all the staff and Thomas and all front desk all do a great job this is the best hotel I will all was stay here great service clean rooms I give them a 10 beds nice and soft pillows nice and soft great rates good coffee anytime all day and night all was fresh

Review collected in partnership with Best Western

Helpful?
Thank James T
Thomas H, Manager at BEST WESTERN Mayport Inn & Suites, responded to this review

Dear James T: Thank you for sharing your comments regarding your stay with us. I am certain our staff will be delighted to read your review, thanks again for your compliments. Looking forward to seeing you again real soon! Sincerely, Thomas Huss More 

Portsmouth, Virginia
1 review
4 of 5 stars Reviewed December 20, 2015

The Jacuzzi room had a smell over the whole room caused by the tub. It took 1/2 a bottle of heavy duty febreeze to help because the odor machine washing cutting it. I am a not smoker, but as I walk through the hotel I could I identify the smokers. The shower was nice. The bed was very comfy. The... More 

Review collected in partnership with this hotel

Helpful?
Thank WolfSpazzer
Thomas H, Manager at BEST WESTERN Mayport Inn & Suites, responded to this review

Dear WolfSpazzer: Thank you for sharing this feedback regarding your stay with us. We are working to identify and resolve the smell issue you encountered and I apologize for any inconvenience it caused. We will begin renovations of all guest rooms next month and we are converting to an all non-smoking facility during the upgrades. Hopefully you will have the... More 

College Park, Georgia
1 review
5 of 5 stars Reviewed December 1, 2015

Cant complain. ANY issue we've ever had has been addressed & taken care of immediately. From forgetting toothpaste, needing extra blankets & pillows to a hollering toddler requesting juice accommodations were made w/o question. Thank you for your southern hospitality Best Western staff

Review collected in partnership with this hotel

Helpful?
Thank sugawata80promotions
Thomas H, Manager at BEST WESTERN Mayport Inn & Suites, responded to this review

Dear sugawata80promotions: We love to hear from our guests and it's great to hear our team took such good care of you! It is a delight and privilege to work here with such a great team! We want every guest to feel welcome and comfortable and it's nice to hear they are delivering on our mission. Hope to see you... More 

Catawba, United States
Level Contributor
5 reviews
5 of 5 stars Reviewed December 1, 2015

Even on a holiday weekend the staff was friendly and helpful. Breakfast was lovely and beds were comfy. All appliances worked like a charm including hair dryer, refrigerator, microwave and coffee maker. Nice gym and pool too!

Review collected in partnership with this hotel

Helpful?
Thank Deborah Beebe D
Thomas H, Manager at BEST WESTERN Mayport Inn & Suites, responded to this review

Dear Deborah Beebe D: Thank you for sharing your recent experience with our traveling community. Our staff work hard to provide the best possible experience to our guests and they will be delighted to read your compliments. Hope to see you again in your future travels. Sincerely, Thomas Huss More 

Rochester, New York
1 review
3 of 5 stars Reviewed November 30, 2015

The staff was very friendly. There had been flooding 2 weeks prior to our arrival and the room smelled very musty. A dehumidifier would have helped. Glad we only stayed 1 night. Was disappointed in breakfast offerings, no eggs.

Review collected in partnership with this hotel

Helpful?
Thank Doreen S
Thomas H, Manager at BEST WESTERN Mayport Inn & Suites, responded to this review

Dear Doreen S: Thank you for the feedback regarding your stay. I apologize we failed to provide a better experience. Dehumidifiers will be installed in our guest rooms during renovation. Thanks again and hopefully we will have an opportunity to deliver a more superior experience for you in a future stay. Kindly, Thomas Huss More 

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