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All 3 Atlantic Beach hotels

BEST WESTERN Mayport Inn & Suites

2.0 of 5 Hotel   |   2389 Mayport Road, Atlantic Beach, FL 32233
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80 reviews from our community

Traveler rating
    25
    22
    15
    8
    10
See reviews for
31
16
6
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

You will love this place, they are very helpful and it is a VERY CLEAN place to stay. We came back to stay 2 more times in one week from wherever we were sightseeing just to stay here. And we will be staying here every time we come down to Florida in the future.

Was this review helpful? Yes
Thomas H, AGM at BEST WESTERN Mayport Inn & Suites, responded to this review

Dear pcolanero5422: Thank you for recommending us to everyone. We appreciate your loyalty and the wonderful complements of our hotel! We look forward to having you stay with us again in the near future. Best regards, Thomas Huss More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

The staff has always gone out of their way to make us feel welcome making sure to take care of all of our needs. We feel very comfortable here. When you have to stay in a hotel room as long as we do, it is nice to have people who are concerned with you and treat you with upmost respect.... More

Was this review helpful? Yes
Thomas H, AGM at BEST WESTERN Mayport Inn & Suites, responded to this review

Dear debalex244: Thank you for the glowing review! Your loyalty means so much to us! We sincerely appreciate your business and it is always our pleasure to serve you! Cordially, Thomas Huss More

Jacksonville
1 review
1 of 5 stars Reviewed 1 week ago via mobile

I was impressed with the customer service the day shift offered us as we checked in around 3pm. They were very welcoming and courteous, I was excited to have a nice relaxing stay at this Best Western Inn and Suites like I have at other locations. However, the one older woman on the night crew was horribly rude. We had... More

Was this review helpful? Yes
Thomas H, AGM at BEST WESTERN Mayport Inn & Suites, responded to this review

Dear torrilynnn, Thank you for your feedback and for choosing Best Western Mayport Inn & Suites. We regret to hear that you had such an unacceptable experience at our property. This is not typical for our hotel, and we appreciate that you brought this to our attention. Please contact me directly at the property, as we value your business and... More

Travelers are raving about these Atlantic Beach hotels

1 review
1 of 5 stars Reviewed 2 weeks ago

Booked a room during labor day weekend. I checked in and checked out 2 min later. Room was supposed to be non-smoking but it was very obvious someone had smoked in it. Lady at the desk didn't even bother to ask me why I was checking out. Room was very outdated and the beds didn't look clean. I literally walked... More

Was this review helpful? Yes
Thomas H, AGM at BEST WESTERN Mayport Inn & Suites, responded to this review

Thank you for taking the time to your review. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests; therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use these to monitor... More

Chesapeake, VA, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Good hotel near Naval Station Mayport. Nice morning breakfasts. Very good staff. Overall, the room was good for the most part. Down side would be the humidity (80% +/- 5%) (dew point 65-68*F) in the room so that everything felt like it should be in the dryer for another five minutes. Computer desk chair had problems.

Review collected in partnership with Best Western

Was this review helpful? Yes
Thomas H, AGM at BEST WESTERN Mayport Inn & Suites, responded to this review

Thank you for taking the time to write your review. I apologize for the humidity and issue with the office chair that was in your room. We have office chairs on order and they will be replaced very soon. Typically, the air conditioning unit acts a dehumidifier, especially during the hot and humid summer months and our engineer is looking... More

Oneida, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Staff was very friendly and helpful. Breakfast was OK. Not a great variety of choices. The hotel was clean, but a bit outdated and could use some remodeling in the rooms. The beds are not quite as comfortable as they could be. Overall a good place to stay for the money.

Review collected in partnership with Best Western

Was this review helpful? Yes
Thomas H, AGM at BEST WESTERN Mayport Inn & Suites, responded to this review

Thank you for taking time share your comments regarding your recent stay. We have a property improvement plan that we are currently working on and it does include beds and our breakfast food offerings. These upgrades are ongoing and we expect to see their completion by spring of 2015. We hope to see you again and appreciate the candid review.... More

Snellville, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I had a reservation for three nights because it was my birthday weekend! I had roaches in my room and that made my first night stay miserable!!! I checked out the next morning. The desk clerk didn't even offer to change my room the night before. I had to find another hotel which was very frustrating because I was not... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Thomas H, AGM at BEST WESTERN Mayport Inn & Suites, responded to this review

Thank you for taking time to share your comments with us. Please accept my apologies, especially for the staff not responding appropriately to your initial comments. The property has regularly scheduled treatment for pest prevention by a national pest control company and improvements have been made in training and pest detection reporting policies. I hope that you will allow us... More

Mayport/Atlantic Beach, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 31, 2014

This is a 3 star hotel. If you are looking for anything more than that do not stay here. The rooms were clean, with clean sheets. Can the rooms use some updating, yes but it was fine for us. The sheer curtain had rips in it, the shower head was old and the a/c left a funny musty smell in... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Marian D, General Manager at BEST WESTERN Mayport Inn & Suites, responded to this review

Dear Linda P, Thank you very much for your candid review that will be shared with our entire staff and ownership, hoping to make your future stays even better. Sincerely, Marian Dumitrescu General Manager More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 31, 2014 via mobile

I booked this hotel from Priceline express deal with a decent price. This hotel is clean and comfortable. The king size bed are very comfy. Staffs are all friendly. Location is conveniently located next to the Atlantic beach and St. John's ferry. I recommend this hotel for everyone!

Was this review helpful? Yes 1
Marian D, General Manager at BEST WESTERN Mayport Inn & Suites, responded to this review

Thank you Little Miao. Please stop by and see us again. Marian Dumitrescu General Manager More

Space Coast, Florida
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
75 helpful votes 75 helpful votes
1 of 5 stars Reviewed July 18, 2014

My company booked a bunch of rooms for our employees here; I had a room reserved for a week. When I checked into my room, I noticed immediately that it smelled of mold. I went to a coworker's room and his smelled worse. I knew the place was booked solid, so asking to switch rooms wasn't an option - I... More

Was this review helpful? Yes
Marian D, General Manager at BEST WESTERN Mayport Inn & Suites, responded to this review

Dear Guest, Thank you for taking time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and I can assure you that we will use this information to do everything possible to create an enjoyable experience for all our guests. Sincerely, Marian Dumitrescu General Manager More

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Additional Information about BEST WESTERN Mayport Inn & Suites

Address: 2389 Mayport Road, Atlantic Beach, FL 32233
Phone Number:
Location: United States > Florida > Atlantic Beach
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Mayport Inn & Suites 2*
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Also Known As:
Best Western Mayport Inn And Hotel Atlantic Beach
Best Western Atlantic Beach
Atlantic Beach Best Western
Best Western Jacksonville

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