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2.5 of 5 Hotel   |   151 North Douglas Ave, Altamonte Springs, FL 32714 (Formerly Hampton Inn Orlando North / Altamonte Springs)
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Ranked #7 of 14 Hotels in Altamonte Springs
A recent review
3 of 5 stars reviewed 1 week ago
Wendy S Crystal Beach, Florida
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153 reviews from our community

Traveler rating
    40
    29
    41
    27
    16
See reviews for
39
29
13
46
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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English first
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    (153)
  • Mar-May only
    (27)
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    (37)
  • Sep-Nov only
    (41)
  • Dec-Feb only
    (48)
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1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel lobby itself was fairly average. The lady at the front desk was wonderful and very friendly. However once my friend and I got to the room, it wasn't very pleasant. The room had a weird odor, there was a stain on the carpet, and the door's deadbolt didn't lock. Went to use the toilet and there were urine... More 

Was this review helpful? Yes 2
Steven J, Guest Relations Manager at Quality Inn, responded to this review

Thank you for your feedback and we appreciate your stay with us. We are delighted that you gave us a chance to accommodate your needs. We do apologize for the opportunities faced, we have addressed these items with the operations team. Please call the hotel and speak to the manager to discuss further. It is our goal to exceed our... More 

Crystal Beach, Florida
Top Contributor
76 reviews 76 reviews
13 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 1 week ago

I have to admit, this was the first hotel room ever stayed in that had two remotes for the TV. Yep, one controls volume, the other controls channels. No programming or station guide available. I wound up just leaving it on one station. There are two ice machines, neither one worked. The front desk clerk said that sometimes you have... More 

Was this review helpful? Yes
Steven J, Guest Relations Manager at Quality Inn, responded to this review

Thank you for your feedback and we appreciate you staying with us. We apologize for the opportunities faced. We strive to provide clean rooms, great service at a reasonable price. Please call the property and speak to the Manager in reference to you experience. It is our ultimate goal to satisfy all our guests. We hope to earn you business... More 

Palm Bay, Florida
Contributor
16 reviews 16 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staff was very friendly. Our room was clean. Free internet worked. There was a hot breakfast with cereal, waffles, sausage, egg, oatmeal and pastries. We did stay in a handicapped room as it was close to the Bowling Alley where we were attending a weekend charity event. The shower heads needed repair. On check out, we notified the desk... More 

Was this review helpful? Yes
Steven J, Guest Relations Manager at Quality Inn, responded to this review

Thank you for your wonderful feedback and we appreciate your stay at our property. Our goal is to always provide a clean and friendly stay at a reasonable price. We definitely take pride in offering great service. We appreciate you staying and hope to see you again in the near future More 

1 review
5 of 5 stars Reviewed 5 weeks ago via mobile

I have stayed in this hotel many times and I must say first off a big thank you to such a caring staff. The gm Don Patel was the nicest caring person u could ever meet. He made me and my children feel like family and it was more than just a hotel but almost a home away from home.... More 

Was this review helpful? Yes
Steven J, Guest Relations Manager at Quality Inn, responded to this review

Thank you for the great comments and we appreciate you staying with us. We strive everyday to provide a clean and friendly environment at a great price. WE hope to see you again in the future. More 

1 review
5 of 5 stars Reviewed January 22, 2015

First off I must say this hotel has the most amazing friendly caring staff ever! The manager don was very caring and helpful on every way as well as his front desk girl Sherina. In fact all the staff was caring and wonderful treating us as family. If I had a choice to stay anywhere for half the price I... More 

Was this review helpful? Yes
Steven J, Guest Relations Manager at Quality Inn, responded to this review

Thank you for your feedback and we appreciate you staying with us! We strive in providing great service and great amenities at a reasonable price. We hope to see you again in the near future. More 

Longwood, Florida
1 review
5 of 5 stars Reviewed January 12, 2015

Room was decent sized, and very clean! I did not see any roaches or other bugs, the staff was beyond helpful. Breakfast was also good. Overall you get a great deal for the price, I will be staying here again next time I visit Altamonte Springs!

Was this review helpful? Yes
Steven J, Guest Relations Manager at Quality Inn, responded to this review

Thank you for your response and we appreciate you staying with us. We are delighted that you gave us an opportunity to accommodate your needs. With all the hotel options out there we strive to provide a clean room, great service at a reasonable price. We hope to see you again in the future. Thanks More 

Morgantown, West Virginia
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 6, 2015 via mobile

The outside of this motel does not necessarily reflect the inside.The grounds are very well-kept and groomed. Inside, however, there is a little bit that leaves to be desired. But before I go into that, the bed was wonderful!I think they are actually trying to spiff up the place. Unfortunately, they hadn't gotten to our bathroom yet nor our carpeting.... More 

Was this review helpful? Yes
Steven J, Guest Relations Manager at Quality Inn, responded to this review

Thank you for your feedback and you stay at our property. I definitely do apologize for the the experience you had during your stay. We are aware of these opportunities in our hotel and we are working towards resolving them as we speak. The hotel does have some age on it and we are focused on updating and upgrading the... More 

Georgia
Top Contributor
106 reviews 106 reviews
40 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed January 1, 2015

We have been staying at this facility 1-2 times a year for a long time. Worried when it changed flag & built the new one next door but they have kept this a perfect sleep over stop for holiday visits. They have a pool but we have never used it. Grounds, except for the spots where pets ( not allowed... More 

Was this review helpful? Yes 1
Steven J, General Manager at Quality Inn, responded to this review

Thank you for your stay and we appreciate your stay with us. With all the hotel options out there we take pride in providing a clean room, great service at a reasonable price. We hope to see you agin in the future. Thanks. More 

Orlando
Contributor
16 reviews 16 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 27, 2014

The place was clean, breakfast in the mornings, great location close to Altamonte Springs Mall and the I-4. We stayed here for 3 nights after not being satisfied with another hotel. This hotel is tops if you are on a budget and need clean comfortable rooms. What more could we ask for. It was money well spent. Will be back!

Was this review helpful? Yes 1
Steven J, Guest Relations Manager at Quality Inn, responded to this review

Thank you for your feedback and we appreciate your stay with us. We are delighted that you gave us an opportunity to accommodate your needs. With all the hotel options out there we strive to provide a clean room, great service at a reasonable price. We look forward to seeing you again soon. Thanks. More 

Senior Contributor
30 reviews 30 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 25, 2014

We spent 3 nights in this hotel. We got a room for non smokers that smelled heavily of cigarettes. Then we got a different room that was smelled of fungus. The room was shabby and tired looking and there was rust in the bathtub. Breakfast is served until 9 AM sharp and then all is collected at once, which was... More 

Was this review helpful? Yes
Steven J, Guest Relations Manager at Quality Inn, responded to this review

Thank you for your feedback and we appreciate your stay with us. We do apologize for the opportunities faced and we have addressed there items. Please call the hotel and speak to the manager to discuss further. We strive to provide clean rooms, great service at a reasonable price. We hope to earn your business again in the near future.... More 

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Additional Information about Quality Inn

Address: 151 North Douglas Ave, Altamonte Springs, FL 32714 (Formerly Hampton Inn Orlando North / Altamonte Springs)
Phone Number:
Location: United States > Florida > Central Florida > Altamonte Springs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 210
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Also Known As:
Hampton Inn Orlando North / Altamonte Springs Hotel Altamonte Springs
Hampton Inn Altamonte Springs
Altamonte Springs Hampton Inn

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