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2.5 of 5 Hotel   |   151 North Douglas Ave, Altamonte Springs, FL 32714 (Formerly Hampton Inn Orlando North / Altamonte Springs)
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Ranked #7 of 14 Hotels in Altamonte Springs
A recent review
5 of 5 stars reviewed 4 days ago
475tracey Key Largo, Florida
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141 reviews from our community

Traveler rating
    36
    27
    37
    26
    15
See reviews for
36
27
13
44
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Any
English first
  • All months
    (141)
  • Mar-May only
    (27)
  • Jun-Aug only
    (37)
  • Sep-Nov only
    (41)
  • Dec-Feb only
    (36)
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Key Largo, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We recently stayed at the Quality Inn in Altamonte Springs, Orlando for somewhere to stay close to where my Mum was having a medical procedure! The General Manager, Don Patel, was truly exceptional from the time of booking to our leaving! He ensured over the phone that he could secure us adjoining rooms and welcomed us personally upon arrival. When... More

Was this review helpful? Yes
Steven J, Guest Relations Manager at Quality Inn, responded to this review

Thank you for your feedback and we appreciate you staying with us! We strive in providing great service and great amenities at a reasonable price. We hope to see you again in the near future. More

Anderson, South Carolina
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed 6 nights while in town on business, arranged by company. Positives: Very comfortable bed & great shower. Pleasant cleaning staff, eager to secure items for comfortable stay. Negatives: The carpet was filthy, had to wear shoes to keep socks/feet clean. There was no iron or ironing board in the room and when I asked the front desk staff if... More

Was this review helpful? Yes
Steven J, Guest Relations Manager at Quality Inn, responded to this review

Thank you for your feedback and we appreciate your stay with us. We are delighted that you gave us a chance to accommodate your needs. We do apologize for the opportunities faced, we have addressed these items with the operations team. Please call the hotel and speak to the manager to discuss further. It is our goal to exceed our... More

2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Ugh, SO GROSS and I am including a couple pics I took on my phone. And yes, the staff was indeed rude, and not very helpful. Didn't mention a word about breakfast, only gave one room key, frowned the whole time, & just acted haughty & dismissive. This hotel is more like a nasty motel you'd come across and only... More

Was this review helpful? Yes 1
Steven J, Guest Relations Manager at Quality Inn, responded to this review

Thank you for your feedback and we appreciate you staying with us. We apologize for the opportunities faced. We strive to provide clean rooms, great service at a reasonable price. Please call the property and speak to the Manager in reference to your experience. It is our ultimate goal to satisfy all our guests. We hope to earn you business... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

I've stayed in many, many hotels & this one is far down on the bottom of the list. Extremely rude front desk receptionist, room was disgusting, smelly, old, and dirty. Stained carpet, tiny toilet seat, broken tile in bathroom, light fixtures out, ancient EVERYTHING. Stay away, stay far far away!!

Was this review helpful? Yes 1
Steven J, Guest Relations Manager at Quality Inn, responded to this review

Thank you for your feedback and we appreciate your stay with us. We are delighted that you gave us a chance to accommodate your needs. We do apologize for the opportunities faced, we have addressed these items with the operations team. Please call the hotel and speak to the manager to discuss further. It is our goal to exceed our... More

Tallahassee, Florida
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 5 weeks ago

When I am by myself, I tend to want to save money and get the best deal out there. This hotel fit the bill. It is the old style hotel, all doors open top outside and the rooms could use updating their carpet. It was clean and the TV were new and the bed was great. I did awaken to... More

Was this review helpful? Yes
Steven J, Guest Relations Manager at Quality Inn, responded to this review

Thank you for your feedback and we appreciate your stay with us. We are delighted that you gave us an opportunity to accommodate your needs. With all the hotel options out there we strive to provide a clean room, great service at a reasonable price. We look forward to seeing you again soon. Thanks. More

Lake Panasoffkee, Florida
Contributor
17 reviews 17 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 12, 2014

The first room we checked into had chewed gum on the table top between the beds, in plain sight so why housekeeping didn't see it is beyond me, they didn't see the spilled drink on the same table either. They place a cardboard notice on the beds exclaiming how comfortable the mattresses and pillows are, the one in this room... More

Was this review helpful? Yes 1
Steven J, Guest Relations Manager at Quality Inn, responded to this review

Thank you for your feedback and we appreciate your stay with us. We are delighted that you gave us a chance to accommodate your needs. We do apologize for the opportunities faced, we have addressed these items with the operations team. Please call the hotel and speak to the manager to discuss further. It is our goal to exceed our... More

1 review
3 of 5 stars Reviewed October 6, 2014

We only stayed one night before we got the auto train the next day. The hotel ammenities met our needs.We were worn out from driving from Naples for 4 hours and the bed was comfortable, room could use some updating. The carpets were gettw cleaned the next day but they looked like they should have been replaced.

Was this review helpful? Yes
Steven J, Guest Relations Manager at Quality Inn, responded to this review

Thank you for your stay and we appreciate the information on your experience. We are delighted that you gave us an opportunity to accommodate your needs. We take pride in providing great service, clean rooms, multiple amenities at a reasonable price. We are focused on updating and upgrading out hotel, we hope to see you again in the near future.... More

Atlanta
Top Contributor
56 reviews 56 reviews
46 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed September 19, 2014

I note that if you are happy with the stay here, that Quality Inn directs you to this website. If, on the other hand, you are unhappy, they direct you to call them or perhaps a different website. Seems to be a way of artificially increasing their rating on Trip Adviser, while directing unhappy customers away from Trip Adviser.! I... More

Was this review helpful? Yes
Steven J, Guest Relations Manager at Quality Inn, responded to this review

Thank you for your feedback and we appreciate your stay with us. We do apologize for the opportunities faced, we have addressed these items with the operations team. Please call the hotel and speak to the manager to discuss further. We strive to provide clean rooms, great service at a reasonable price. We hope to earn your business again in... More

Wellington, Florida
1 review
5 of 5 stars Reviewed September 7, 2014

I stayed at this hotel twice so far and it was great, I attend the auto auction since I am a dealer, I travel here every two weeks from Palm Beach I enjoy staying here, its quite, the rooms are very very clean, the staff here is amazing, the breakfast is awesome, they serve eggs, bacon, waffles, and cereal.. I... More

Was this review helpful? Yes
Steven J, Guest Relations Manager at Quality Inn, responded to this review

Thank you for your feedback and we appreciate you staying with us! We strive in providing great service and great amenities at a reasonable price. We hope to see you again in the near future. More

Jackson, New Jersey
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed September 2, 2014

We stayed here while visiting my family and attended my niece's graduation. The hotel is very average. Hot breakfast, however, the last two days they didn't have waffle mix. Shame on them. The people in charge of the breakfast area was very limited when it came to english. Once 10 o'clock came the breakfast was no where to be found.... More

Was this review helpful? Yes
Steven J, Guest Relations Manager at Quality Inn, responded to this review

Thank you for your feedback and we appreciate you staying with us. We apologize for the opportunities faced with our breakfast. We strive to provide clean rooms, great service at a reasonable price. Please call the property and speak to the Manager in reference to you experience. It is our ultimate goal to satisfy all our guests. We hope to... More

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Additional Information about Quality Inn

Address: 151 North Douglas Ave, Altamonte Springs, FL 32714 (Formerly Hampton Inn Orlando North / Altamonte Springs)
Phone Number:
Location: United States > Florida > Central Florida > Altamonte Springs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 210
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Also Known As:
Hampton Inn Orlando North / Altamonte Springs Hotel Altamonte Springs
Hampton Inn Altamonte Springs
Altamonte Springs Hampton Inn

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