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Hilton Orlando Altamonte Springs

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350 South Northlake Blvd, Altamonte Springs, FL 32701-5297
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Hilton Orlando Altamonte Springs
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Hilton Orlando Altamonte Springs
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578 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Winter Springs, United States
2 reviews
1 of 5 stars Reviewed 3 days ago NEW

Uncomfortable bed. Air conditioning within room does not work correctly and is very loud. Breakfast is terrible and not worth the money. Find another hotel. Was in town for a wedding and several other family members had the same terrible experience with their rooms that we did. Not worth your time or money

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Frank C, General Manager at Hilton Orlando Altamonte Springs, responded to this review

Thank you for your comments concerning the difficulties you experienced during your stay. We apologize for not exceeding your expectations. We value your comments as they will help us become a better hotel. We hope you will give us another opportunity when in the area. More 

Richford, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Enjoyed my stay. I so feel the front desk could be a little more helpful when forgetting HILTON HONOR REWARDS number. The room was clean, quiet and relaxing. I have stayed here multiple times and would stay here again. Convenient to many things, just off a major highway so great for getting around.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Frank C, General Manager at Hilton Orlando Altamonte Springs, responded to this review

We look forward to many more visits. We appreciate your continued patronage and look forward to giving you greater service at the front desk. More 

Miami, Florida
2 reviews
3 of 5 stars Reviewed 4 days ago NEW via mobile

When I drive past the hotel while on the highway I was disjointed by how out dated it looked but then Pulling up to the hotel it looked nice, the lobby was nice and clean, elegant, staff was very friendly, but the rooms.... You might as well stay in a days inn, I've been to plenty of inns that had... More 

Was this review helpful? Yes
Frank C, General Manager at Hilton Orlando Altamonte Springs, responded to this review

We are working on the design for a refresh of our guestrooms. We hope you will give us another opportunity when in the area, especially after the refresh is completed. Thank you for taking the time to share your experience. More 

Williston, Florida
1 review
2 of 5 stars Reviewed 1 week ago

Front desk was nice but the environment was very unpleasant. It was packed and noisy. It was hard to get some good sleep. Floors below the fifth floor were not very good and there is no access to the eighth floor without a card. Also one of my friends is afraid of elevators and they still wouldnt allow him to... More 

Was this review helpful? Yes
Frank C, General Manager at Hilton Orlando Altamonte Springs, responded to this review

We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.... More 

Travelers are raving about these Altamonte Springs hotels

Washington DC, District of Columbia
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 1 week ago

I called this property prior to my stay and asked if there was a possibility of being upgraded to a King because there was none showing available on the website. I was told "What you see is what we have!" The overall attitude at the front desk is poor at best. IF you are lucky they will answer your call.... More 

Was this review helpful? Yes
Frank C, General Manager at Hilton Orlando Altamonte Springs, responded to this review

I simply am unable to have direct access to you your accounts in order to refund your points and charges directly. As I tried to articulate in our telephone conversation we processed the proper paperwork on our end and are waiting for our vendors to conclude on their end. I apologize if this seemed like an excuse I was only... More 

Port St Lucie, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed here for 2 nights while attending a convention. All the food we ate was excellent. The buffet breakfast could use from fruit salad instead of apples and bananas. The only negative thing I can say is that the beds were too small. There were not any King Size beds available when I booked the stay, however, I would... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Frank C, General Manager at Hilton Orlando Altamonte Springs, responded to this review

Thank you for your comments concerning your stay. We will be changing our double beds to queen size beds during our upcoming renovations. We were glad to read you enjoyed the food served at the conference. I apologize for the issues you experienced with getting on the internet. We hope to see you again soon. More 

Port Charlotte, United States
1 review
4 of 5 stars Reviewed 1 week ago

This Hotel was very nice and the meeting rooms easy to find. The accommodations for the weekend were what I expected. The access to the Hotel by route 4 was frustrating because of traffic but that should be expected in Orlando..

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Frank C, General Manager at Hilton Orlando Altamonte Springs, responded to this review

Thank you for the comments concerning your stay. The traffic in the Orlando area will improve soon. I hope your business meetings were successful. We hope to see you again soon. More 

Spring Hill, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

What else must I say. When the desk clerk key my room car. Then sends me to the room. My wife and I open the door and there's a man in there sitting at his computer in his under wear. He started yelling HEY_HEY!!! We left and then were treated like this was no big deal at the front desk... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Frank C, General Manager at Hilton Orlando Altamonte Springs, responded to this review

We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.... More 

Ocoee, FL
Level Contributor
84 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago

Organization I belong too has at least a convention each year at this location. Rooms are always excellent the staff has always been excellent when I have had the necessary interactions with them. Recently stayed in a townhouse suite and every thing was as expected.I can only say that with my experiences at this location that if I were ever... More 

Was this review helpful? Yes 1
Frank C, General Manager at Hilton Orlando Altamonte Springs, responded to this review

We appreciate your patronage year after year. We were pleased to read that you found the townhouses comfortable. I will make sure the staff are informed of your comments concerning their service. More 

Level Contributor
2 reviews
4 of 5 stars Reviewed 1 week ago

Business meeting site. Staff could have paid attention to details in the lobby and common areas: empty trash, empty ashtray outside in smoking area, extra long line for the Burger place in the lobby. The highlight was Giovanni, excellent service, caring, pleasant (despite very long lines) and efficient. Excellent staff member.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Frank C, General Manager at Hilton Orlando Altamonte Springs, responded to this review

Thank you for recognizing the outstanding service you received from Giovanni. He is a great asset to our team. We will improve upon the other areas that you mention in your review. More 

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