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Residence Inn Orlando Altamonte Springs

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270 Douglas Avenue, Altamonte Springs, FL 32714
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Residence Inn Orlando Altamonte Springs
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Residence Inn Orlando Altamonte Springs
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136 reviews from our community

Traveler rating
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    23
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    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tallahassee, Florida
Contributor
11 reviews 11 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Just wanted to thank the Housekeeping and Front Desk staff for finding, keeping and returning to us, my grandson's "blankie" which was inadvertently left behind. When we called the next day after realizing it was missing, the staff was very quick to locate the blanket and arrange for shipment to me. I got it the next day! Our stay was... More 

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Monica S, General Manager at Residence Inn Orlando Altamonte Springs, responded to this review

Gator Deb Thank you for your comment! We were delighted to return your Grandson's blankie. So glad that both of your days were made! Come and see us again soon! Yours in hospitality Monica Sciullo General Manager More 

Beaufort, South Carolina
Top Contributor
142 reviews 142 reviews
32 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was a well priced room right off of I-4 and close enough to my final destination of Winter Park. It is one of the original style Residence Inns with lots and lots of room. It's been renovated over the years and was up to date. It was also extremely clean. I wish I had an excuse to stay longer... More 

Was this review helpful? Yes
Monica S, General Manager at Residence Inn Orlando Altamonte Springs, responded to this review

Glassgal Thank you for your comment. We are delighted that you liked your room!! Our housekeeping team works hard to maintain the cleanliness of our suites and appreciate that you noticed. I have however addressed the remote issue with them and can assure you that will not be an issue in the future. As for the door being secured early... More 

Milford, Michigan
Top Contributor
112 reviews 112 reviews
23 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here one night but could have stayed for days. Received a complementary upgrade (1622) to a two bedroom suite with a full kitchen and living room. It's a little outdated, but clean and complete. The property has a pool and basketball court as well as a small buffet breakfast included with your stay.

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Monica S, General Manager at Residence Inn Orlando Altamonte Springs, responded to this review

JVM-Milford-MI Thank you for commenting on your recent trip to our property. We are delighted that you had a pleasant stay and hope that we see you again in the future! Yours in hospitality Monica Sciullo General Manager More 

St. Petersburg, Florida
Top Contributor
117 reviews 117 reviews
36 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Traveling to this establishment for pleasure (instead of my NUMEROUS business trips here), I am disappointed. Gold member with Marriott, and received 'lower level' accommodation. I am a very light sleeper, and did not appreciate the lower level noises I had to deal with. Plus, the carpet was stained in the main living area in numerous places (photos taken). I... More 

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Monica S, General Manager at Residence Inn Orlando Altamonte Springs, responded to this review

Thank you for your comments regarding your recent stay at the Residence Inn Altamonte Springs. I am sorry to hear that we are your "un-favorite" hotel. Unfortunately you picked a time at the hotel when we are full of college tennis, volleyball and swim teams for spring break sports tournaments. It is also unfortunate that the particular room type that... More 

Peabody, MA
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I can't tell you anything about the quality of rooms at this property, but I can tell that it was absolutely the worst customer service experience we've had at any hotel. After booking several weeks in advance through Hotels.com, we arrived on March 2nd after a long flight to learn that they didn't have our reservation. But that's not really... More 

Was this review helpful? Yes 1
Monica S, General Manager at Residence Inn Orlando Altamonte Springs, responded to this review

Thank you for your comment. While I can understand your frustration with your reservation situation, when a third party is involved in the reservation process they usually do remedy the these issues on their end as it was not booked in our reservation systems and they do not have Marriott or Residence Inn confirmation numbers so we are unable to... More 

Wasco, Oregon
1 review
4 of 5 stars Reviewed 3 weeks ago

This place is wonderful. We have been staying at this Residence Inn for the past four years for our spring break. They are very friendly and accommodating. The Inn is very clean and well kept and the apartments are very spacious and nicely furnished. The grounds are simple but very nice looking. The area is peaceful and provides a very... More 

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Monica S, Front Office Manager at Residence Inn Orlando Altamonte Springs, responded to this review

Lauren s Thank you for your great comments regarding your stay at our property! We are pleased that you came back to visit us for the 5th time and enjoyed your stay. Our team does their best to make our guests feel as though they are at home during their travels. We really appreciate your feedback and remember, you will... More 

Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

My family and I have stayed here many times! The rooms have always been clean and spacious. I would recommend this hotel to anyone staying in the area. I loved the penthouse, with an upstairs loft with a king size bed and bathroom and another room with a king size bed and another full bathroom. Full size kitchen!

Was this review helpful? Yes 1
Monica S, Front Office Manager at Residence Inn Orlando Altamonte Springs, responded to this review

pnjcrook Thank you for your great comments regarding your stay at our property. Our team is glad that you enjoyed your stay with us! We are also very content that you came back to visit us again. We hope to see you again in your future travels to Altamonte Springs. More 

Florida
Top Contributor
162 reviews 162 reviews
42 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This property just off the I-4 corridor in Altamonte Springs is a solid value with a lovely, roomy layout and nice benefits. It comes complete with a fireplace (really warm touch), full-sized refrigerator, stove and microwave -- even complimentary popcorn -- all great bonuses! I stayed in Suite 912, which is a ground floor corner unit. It is nice and... More 

Was this review helpful? Yes
Monica S, General Manager at Residence Inn Orlando Altamonte Springs, responded to this review

HBSonGal- Thank you for your comments on your stay with us. I apologize for not being able to make your stay more enjoyable. It's rare that we receive a complaint regarding that side of the property. Most guests prefer that side as it is the more quite side. I wish that we could have changed your room while you were... More 

Rossburg, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed February 23, 2015

I was looking for a place in the Orlando area to 'unwind' from my vacation before returning home, and this was exactly IT. Felt like home - treated like a valued guest! Room was very clean, well appointed and VERY COMFORTABLE. The entire staff, from check-in through check-out was very friendly and made you feel like a member of their... More 

Was this review helpful? Yes
Monica S, General Manager at Residence Inn Orlando Altamonte Springs, responded to this review

lab5373- Thank you so much for your review of our hotel. My team and I were delighted that we made this feel like home! We take great pride each day to make each guest feel welcome and relaxed while they are here in Altamonte Springs. I have shared your comments with the team and they proud that they were able... More 

Panama City Beach
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 9, 2015

I would have never guessed I was at a hotel when staying at this Residence Inn. I loved my town home style room featuring a upstairs loft with a king size bed. Downstairs another king room with another full bath, plus full kitchen, three large flat screen t.v.s, free wi-fi with a good strong signal, breakfast daily,evening reception AND less... More 

Was this review helpful? Yes
Monica S, Manager at Residence Inn Orlando Altamonte Springs, responded to this review

Noseynose_8 Thank you so much for your wonderful comments! My staff and I delighted that you were able to make yourself comfortable and really enjoy yourself at our home :-) I hope that we can have you as our guest again in the future! Yours in hospitality, Monica Sciullo General Manager More 

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