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Embassy Suites by Hilton Orlando - North

Certificate of Excellence
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225 Shorecrest Dr, Altamonte Springs, FL 32701
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Breakfast, WiFi
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1 room 1 guest
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Embassy Suites by Hilton Orlando - North
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663 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (663)
  • Mar-May only
    (180)
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    (195)
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    (110)
  • Dec-Feb only
    (178)
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Fairfax, Virginia
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This Hotel must be one of the original ES - talking about the Main-Building. They have an additional, connected Building, which must have been added to the property a while ago. These elevators in there were really hot! Not sure if these elevators even had AC. The Main Building Elevator was much more user-friendly .Rooms were the original rooms; clean;... More 

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Florida
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful natural settings inside and out. Very spacious rooms, nice staff, great restaurant with excellent children's menu. Top-notch manager's cocktail hour. Generous breakfast choices. Lake view awesome with no sign of trash bins or ugly rooftops.

Review collected in partnership with Embassy Suites Hotels

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1 review
5 of 5 stars Reviewed 1 week ago

Large room. When walking in the wow factor is there with large atrium. The room was clean. No closet though (armiore provided). and bathroom is in the middle of the room. Looked for the gym but not easy to find. But fortunately there is a YouFit across the street. Great location for food and drink that you can walk to.

Review collected in partnership with Embassy Suites Hotels

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San Diego, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Tremendous value for the money. Service and hotel are top notch. Great location near the lake and other activities. Friendly and helpful staff who go out of their way to make sure you are satisfied. Suites offer plenty of room to relax

Review collected in partnership with Embassy Suites Hotels

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Gainesville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The interior of the hotel was very beautiful and the bed/living area in the rooms were super comfortable. The complimentary breakfast and afternoon happy hour drinks were fantastic. Staff was very polite and helpful.

Review collected in partnership with Embassy Suites Hotels

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Level Contributor
59 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This seems like a classic example of a hotel that does not live up to its potential. The facility is not bad, but dated. There is a nice atrium with some beautiful trees and plants and the included hot breakfast and free parking. There are plenty of restaurants and shopping near the hotel, but I did not know it was... More 

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Chicago, Illinois
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Great location and nice facilities. But 1)It smells like someone overdosed on the deodorizer when you walk in 2) Phones in rooms are broken making it difficult to contact room service, housekeeping, front desk 3) Housekeeping inconsistent..room lacked Kleenex and replenish of tea 4) Staff was cordial at best- usually staff recognize Hilton Honors and there was no Thanks for... More 

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ESONFOM, Front Office Manager at Embassy Suites by Hilton Orlando - North, responded to this review

Hello, MandDplus1 Thank you for taking the time to share your feedback with us, and we find this all very concerning. If you can please email me at Christine.Martinaitis@hilton.com with your stay details (such as room number and dates of stay) I would appreciate it, so I can use this as a coaching opportunity to improve our services. Thank you,... More 

Roswell
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

This is a non-smoking hotel yet they have the smoking area outside the lobby entrance. There were several people smoking all the time, to unload, or enter - exit the building you had to walk through a cloud of smoke it was HORRIBLE!!! there are cigarette butts littering the ground. Who ever thought this was appropriate needs to be fired!!!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
ESONFOM, Front Office Manager at Embassy Suites by Hilton Orlando - North, responded to this review

Hello, Robert M! Thank you for your response and feedback - and we couldn't agree with you more. That is HORRIBLE to have to walk through that. Your feedback has been escalated to our Executive Committee to try to come up with a new location. If you have any suggestions, please email me at Christine.martinaitis@hilton.com Our sincerest apologies. Christine Martinaitis,... More 

Gainesville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel is beautiful, the restaurant has excellent and reasonably priced food, and the rooms are very quiet and comfortable. My only small issue was that if you want anything hot with your continent breakfast, you need to bring some extra cash with you to tip the chefs that make it to order. The rest of the breakfast was very... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
ESONFOM, Front Office Manager at Embassy Suites by Hilton Orlando - North, responded to this review

Thank you, Louis A, for the kind review. We hope to see you again, soon! Yours in Hospitality, Christine Martinaitis, Front Office Manager More 

Orlando-North, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

A first sight the hotel appeared very nice. However staff was very unwelcoming. We arrived a hour earlier than expected and our room was not ready (witch was expected). I requested to hang at the pool with my family until the room was ready. The receptionist informed me they had a room on the floor ready. When we booked we... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
ESONFOM, Front Office Manager at Embassy Suites by Hilton Orlando - North, responded to this review

Hello, Coyt C - thank you so much for staying with us and your feedback. You could not be more right on saying that is not what to expect when coming to an Embassy Suites, and for that I am truly sorry. This is definitely not the level of service we work hard towards. I will be sharing this with... More 

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