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Embassy Suites by Hilton Orlando - North

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225 Shorecrest Dr, Altamonte Springs, FL 32701
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Breakfast, WiFi
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Embassy Suites by Hilton Orlando - North
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Embassy Suites by Hilton Orlando - North
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646 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (646)
  • Mar-May only
    (180)
  • Jun-Aug only
    (178)
  • Sep-Nov only
    (110)
  • Dec-Feb only
    (178)
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Daytona Beach, United States
2 reviews
4 of 5 stars Reviewed yesterday NEW

This is a very nice hotel that is very conveniently located. It close to I-4 and other main highways. The complimentary breakfast is great! The manager is very nice. She found out it was my husband's birthday and sent a special gift to our room! The suite is large and provides separation with a living room and bedroom. We had... More 

Review collected in partnership with Embassy Suites Hotels

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Dunnellon, United States
5 of 5 stars Reviewed 2 days ago NEW

We enjoyed an extremely satisfying and relaxing experience. The full "to order" breakfast buffet had a nice array of items from bacon, sausage, a nice variety of items for my omelet, an assortment of cereals, fruits beverages and bread. The free open bar was also an unusual treat. This is the first place I've stayed that actually earned a 10+... More 

Review collected in partnership with Embassy Suites Hotels

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China Grove, North Carolina
Level Contributor
82 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel for 2 days while we were visiting Universal Studios. The hotel is about a 30 min drive from the park. The rooms were spacious and clean as you would expect from an Embassy. The only complaint that I had was with the pull out bed. It was so horrible that my 8 year old son... More 

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sumter, United States
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed at this hotel more than 5 times as I have family in the area. It is always a good experience. Very friendly front staff as well as food crew and housekeeping. Location is perfect at this location. You are in Cranes Roost a beautiful walk around lake with food and shopping all within walking distance. Breakfast is... More 

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ESONFOM, Front Office Manager at Embassy Suites by Hilton Orlando - North, responded to this review

Hello, Kimberly S. Thank you for sharing your experience with us. This is very concerning. Could you please email me at Christine.Martinaitis@hilton.com you stay information so we can investigate further into the issues you experienced in your suite with the AC. We would very much appreciate it so we can further improve our quality of product and services. Thank you,... More 

1 review
2 of 5 stars Reviewed 1 week ago

Overwhelming musty smell as soon as you walk into the hotel that continues to your room. Not all the electrical outlets work there either and the internet isn't great. Room was nice but not worth allergies flaring up and making me sick due to the musty smell.

Review collected in partnership with Embassy Suites Hotels

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ESONFOM, Front Office Manager at Embassy Suites by Hilton Orlando - North, responded to this review

Hello, Kristi M - Thank you for sharing your experience with us via our survey system and TripAdvisor. I believe our Corporate Sales Manager reached out to you already, and I can assure you that your concerns were forwarded to upper management. This is, in fact, concerning - and we have placed your room out of order for further investigation.... More 

Baltimore, Maryland
Level Contributor
91 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
2 of 5 stars Reviewed 1 week ago

This was one of the few places I had not stayed during my many visits to the Orlando area. I arrived at just after midnight after a 3-hour delay on the Tarmac. So I was ready to check-in and get some sleep before my 8:30 meeting. I arrived at the receptionist with one person in line. The receptionist spent the... More 

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ESONFOM, Front Office Manager at Embassy Suites by Hilton Orlando - North, responded to this review

Hello, MarylandVacation - Thank you so much for sharing your experience with us, and I can not apologize enough you didn't get the stay you deserved after such a hard travel day. I did share your feedback with the team to be more attentive yet efficient at check in, along with some improvements at comp breakfast and bar. My main... More 

Blountville, Tennessee
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for the past week. It was a bad experience from the moment I got to my room! When I walked in, there was a strong musty smell. The odor seemed to be coming from the refrigerator area. I checked the fridge and discovered there was cake frosting or something similar in the top part. I... More 

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ESONFOM, Front Office Manager at Embassy Suites by Hilton Orlando - North, responded to this review

Hi, JandD1005, Thank you so much for taking the time to give a review for your stay, and stating that you had an awful experience is putting it lightly. I can not express my apologies enough for the issues you were faced with and the lack of response when you reported the issues to our team. From the TV, to... More 

North Fort Myers, Florida
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

On a business trip to this area so checked in at the Embassy Suites (am a Hilton Diamond member so I often stay at Embassy's). Over the hotel is OK. Typical Embassy Suites in terms of layout, amenities, etc. Check in was fast and easy, staff was pleasant, etc. Some reviewers have mentioned the hotel is showing its age, which... More 

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ESONFOM, Front Office Manager at Embassy Suites by Hilton Orlando - North, responded to this review

Hi, JFKazmin. Thank you taking the time to review our property, and I am sorry to hear you didn't get the opportunity to enjoy breakfast to its fullest. This is great and constructive feedback, and I will definitely be sharing this with the food and beverage team. We are constantly looking for ways to improve our services, and without your... More 

Tampa, Florida
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

checked in late - rrom warm set a/c and went to bed awoke 2 AM room hot. Told desk in morning and they said they would report it to maintenance - nice no offer to make it right with me cause I did not report it at 2 am.

Review collected in partnership with Embassy Suites Hotels

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Altamonte Springs, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

I used the Embassy for a business trip along with 2 other coworkers. We had reservations for 2 weeks and only stayed for 1 night. After sleep in the hotel for 1 night 2 of us ended up sick. When we confronted the front desk they said no one else had complained and they did not have a problem. I... More 

Review collected in partnership with Embassy Suites Hotels

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