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Residence Inn Hartford/Avon

#1 of 2 Hotels in Avon
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55 Simsbury Road, Avon, CT 06001
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Residence Inn Hartford/Avon
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Residence Inn Hartford/Avon
Residence Inn Hartford/Avon
Residence Inn Hartford/Avon
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72 Reviews from our TripAdvisor Community

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Traveler rating
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    28
    13
    6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (72)
  • Mar-May only
    (13)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (16)
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Avon, Connecticut
1 review
5 of 5 stars Reviewed 5 days ago NEW

Having been one of the first residents when the hotel opened 12 plus years ago I have come to think of it as my home away from home. The staff goes out of their way with their caring and friendliness and makes every effort to accommodate any need that may come up. I highly recommend a stay here as my... More 

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Hartford, CT
Level Contributor
92 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here in July 2015 for 3 weeks with my wife, 2 teens and 2 small dogs (yes they allow dogs!) while we were having renovations done on our house. The hotel is convenient to anything in Avon, Simsbury, Farmington or Canton and a very short drive from Hartford. There is plenty of parking and there is no charge.... More 

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nelson_adame, General Manager at Residence Inn Hartford/Avon, responded to this review

Thank you very much for staying with us during the time of your home repairs. Thanks also for recognizing our staff. They do work very hard to ensure that every guest has a positive memorable stay while away from home. The beds currently at the hotel are queen size, and we expect this year to replace them with King size.... More 

Ambler, Pennsylvania
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stay at a lot of Marriott properties and I am spoiled by their competence. Look, there's nothing special about a Residence Inn. Don't come expecting anything unique or a great ambience. What you want is a good clean room, decent bedding, with fast and friendly check in. That is exactly what this place gives you. Predictable is not always... More 

Was this review helpful? Yes
nelson_adame, General Manager at Residence Inn Hartford/Avon, responded to this review

Thank you for your comments. We are pleased that you found our staff friendly and we maintained our high Marriott brand standards. We hope you come by and stay with us again. Thank you, Nelson More 

Enfield, Connecticut
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 17, 2015

Stayed here for one night (6-6-15). Very nice accommodations (for this price range). There a things to do here that I have never seen at a hotel this size before. All the rooms were nicely appointed and the staff was very helpful if needed.

Was this review helpful? Yes
nelson_adame, General Manager at Residence Inn Hartford/Avon, responded to this review

Thank you very much for your kind words. We offer all suites, and each of them feels a residence! We appreciate your comments. Sincerely yours, Nelson More 

Boston
Level Contributor
46 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed May 27, 2015

Stayed for one night to bike the Farmington River and Canal bike trails. Very comfortable room/kitchen, right on the trail. Grocery within a short drive, restaurants within walking distance. Couldn't ask for anything more.

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nelson_adame, General Manager at Residence Inn Hartford/Avon, responded to this review

Thank you very much for your kind words. We are very pleased that you had a memorable positive experience with us in Avon! More 

Williamsburg, Virginia
Level Contributor
67 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed May 25, 2015

Avon is your typical small NE town, located less than 10 miles from Hartford. The town has great local restaurants and shopping. The hotel was clean, friendly, and quiet. The value was very good for a weekend. The only, and I mean only, was the meager breakfast. Residence Inn needs to refresh their breakfasts like they have done their hotels.... More 

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nelson_adame, General Manager at Residence Inn Hartford/Avon, responded to this review

Thank you very much for your review. We are very pleased that consider us a "Gem". We try our very best and it is great to receive postive feedback. I believe Marriott is considering improving our variered breakfast offerings, and I bet you will see improvements. Thanks! More 

Mercersburg, Pennsylvania
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed April 2, 2015

Very friendly staff, clean hotel in a very quite area. Walking distance to a nice restaurant and a decent workout room. My only complaint is that they only have an evening reception meal Monday and Tuesday. I like Residence Inn's (and Homewood Suites) for their rooms and because it's nice to just get an easy, quick meal without going back... More 

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nelson_adame, General Manager at Residence Inn Hartford/Avon, responded to this review

Thank you so much for your kind words about our Hotel. We always strive to make our guest's stay a happy one. Residence Inn has launched a new Evening Social Program. Effective April 1, 2015 we launched the new Residence Inn Mix.. We have a different event Monday, Tuesday and Wedensday evening. Marriott has made it more of a social... More 

Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 5, 2015

Cons: Very small fitness facility with only one set of dumbbells but has two treadmills, bike, and eliptical so was adequate. (I have seen other marriott's create an arrangement with larger local gyms for guests so that maybe a future option)? Pro's: Everything else. Clean rooms with nice size and layout (gas fireplace offers nice heat and ambience)! Rooms have... More 

Was this review helpful? Yes 1
nelson_adame, General Manager at Residence Inn Hartford/Avon, responded to this review

Thank you so much for the kind words. You are so right.. It is our staff that makes us extra special here in Avon and I will be sure to let them all know! We are working on getting more dumbbells but you should know that we have an arrangement with Healthtrax, a very nice fitness center which is only... More 

Simsbury, Connecticut
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 16, 2015

My boyfriend and I stayed at the Residence Inn in Avon on Valentine's Day for a one night romantic getaway. As a former Marriott employee, I selected this hotel based upon Marriott's exceptional customer service, amenities, and cleanliness. Unfortunately, the expectations that I anticipated were quickly shattered by the gentleman working at the front desk. As we walked in the... More 

Was this review helpful? Yes 2
nelson_adame, General Manager at Residence Inn Hartford/Avon, responded to this review

You have my sincerest apology for the negative experience you encountered during your stay with us. It is a major part Residence Inn’s Mission to create service so memorable that our guests tell great stories about us and while we rank very high in that area, we obviously failed you. I have spoken to the desk associate and he feels... More 

South Hadley, Massachusetts
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 20, 2015

We rented the 2 bedroom suite for 1/16 and 1/17/15. Very clean rooms. Staff was very helpful when I needed one bedroom cleaned Saturday morning before new guests arrived. Our battery on the heating unit failed and they were very prompt to arrive and replace it so the heat once again worked. The breakfast was really good. The staff was... More 

Was this review helpful? Yes
nelson_adame, General Manager at Residence Inn Hartford/Avon, responded to this review

We are pleased that you had a great experience with our staff. We try to respond and solve each guest issue promptly. I apologize for not responding earlier myself!! More 

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