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Crossland Economy Studios - Denver - Airport - Aurora

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3705 North Chambers Road, Aurora, CO 80011 (Formerly Crossland - Denver/Aurora)
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Crossland Economy Studios - Denver - Airport - Aurora
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Crossland Economy Studios - Denver - Airport - Aurora
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68 reviews from our community

Traveler rating
    2
    6
    11
    10
    39
See reviews for
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14
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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There are newer reviews for Crossland Economy Studios - Denver - Airport - Aurora
See the most recent reviews
Denver, Colorado
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 19, 2013

stayed at this hotel and wow the day crew is way off i want it known that the night crew is what keeps this hotel running has the day crew has no idea what is going on it is always a guessing game on the day shift and what is clean day crew has now idea need help hire someone... More 

Was this review helpful? Yes 3
Adrian S, Manager at Crossland Economy Studios - Denver - Airport - Aurora, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The issues you described are not acceptable, and we sincerely apologize for your experience. To prevent this from happening again, my team is addressing these issues in each room every day. We are grateful for the feedback you provided so we are able to... More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 6, 2013

Pros: Location is excellent with easy freeway access and a 15 minute drive to the airport. Walmart and Safeway grocery stores within a mile. Close dining and gas stations. Plenty of parking space and clean exterior. Kitchenette was clean well stocked. Cons: I was a guest for 30 days. In those 30 days I had 2 days without hot water.... More 

Was this review helpful? Yes 3
Adrian S, Manager at Crossland Economy Studios - Denver - Airport - Aurora, responded to this review

Thank you for taking the time to make us aware of your experience at Crosssland Economy Studio, Denver Aurora location . Providing for your total satisfaction, from the moment you arrive to the moment you depart, is my staff's primary duty. Hearing that we failed in your case is truly disheartening, and for that, I offer you my sincerest apology.Let... More 

Denver, Colorado
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 20, 2012

I was afraid to take my shoes off - the carpet was very dirty with a spill stain that looked like it was air dried and not cleaned up. The second bed had hair on the sheets, and it looked as if it was not changed. I had an allergic reaction the first night. Desk help did not know what... More 

Was this review helpful? Yes 2
Adrian S, Manager at Crossland Economy Studios - Denver - Airport - Aurora, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that you had a bad experience with us. In response to your feedback, I would like to mention that our loyalty to our guests is what prompts us to respond to our reviews personally. We continually work to improve... More 

Bailey, Colorado
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 7, 2012

I'd rather sleep in my car. Disgusting is putting it nicely! There was feces on my toilet paper roll, Im not sure what was in the bed. The window wouldnt lock and as a single female, I did not feel safe here. The room smelled so bad I knew I wouldnt sleep, I checked in and checked right out. If... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Crossland Economy Studios - Denver - Airport - Aurora, responded to this review

I recently received a copy of your review of our hotel.  Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post.  Please accept my most sincere apologies. I do appreciate the opportunity to address your concerns about the cleanliness of your accommodation. First, please know... More 

Central Missouri
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed September 3, 2012 via mobile

Overall, hotel room was clean. However, the full sized bed had cigarette burns in it. I really don't think the sheets were cleaned before we came. The fitted sheet was full of wrinkles and the pillows were awful. Pillow cases were filthy, stained and had hair on them. FIRM mattress. The mini kitchen was nice and VERY CLEAN. the bathroom... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Crossland Economy Studios - Denver - Airport - Aurora, responded to this review

Thank you for taking the time to make us aware of your experience at our hotel.  I know how committed we are to satisfying our guests, which is why it gave me great pleasure to read your kind words about our staff.  Given this commitment, it was with great concern that I read the rest of your account.  You have... More 

Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 1, 2012

Management has changed. Customer service changed with managers. Terrible service! Kelly the front desk clerk announces your room number to all who care just in case the rif-raff staying at the HOTEL would like to rob you. Found a refrigerator in the shower when I arrived. When I inquired as to why it was there I was told it was... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Crossland Economy Studios - Denver - Airport - Aurora, responded to this review

Thank you for taking the time to make us aware of your experience at our hotel. Providing for your total satisfaction, from the moment you arrive to the moment you depart, is my staff's primary duty. Hearing that we failed in your case is truly disheartening, and for that, I offer you my sincerest apology. Our hotel prides itself on... More 

1 review
5 of 5 stars Reviewed August 20, 2012

I was sent to this extended stay by my company to stay in while I'm working in Denver. The room is cozy and has a mini fridge, stove, and microwave. The room was clean upon arrival and even had a pleasant smell to it. My only complaint was that the shower curtain needed to be washed. The staff is extremely... More 

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Denver - Airport - Aurora, responded to this review

I would like to personally thank you for taking time out to write such wonderful things about your experience at our hotel.  We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month.  It sounds like we were able to do just... More 

Fond du Lac, Wisconsin
Contributor
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 12, 2012

We stayed here while in the Denver area for work for a month. While the room was "no frills" it had what we needed and was a clean place to sleep. The staff was very nice and always helpful. Seems most of the persons staying there are construction workers. But there was not anything that made us feel unsafe. There... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Crossland Economy Studios - Denver - Airport - Aurora, responded to this review

I would like to personally thank you for taking time out to write such wonderful things about your experience at our hotel.  Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. ... More 

Camparada, Italy
Top Contributor
81 reviews 81 reviews
14 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed August 1, 2012

This hotel is a nice place where you can find a bed to sleep, a coffee-machine and some towels, a mini-fridge and a pretty big shower! If you want you can cook in the room but don't forget your showergel or shampoo because they give you just a face-soap! There isn't an hair -dryer and no brakfast in the morning... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Crossland Economy Studios - Denver - Airport - Aurora, responded to this review

Let me start by saying congratulationson your wedding! Thank you for beginning your honeymoon at our hotel and to also take the time to write such wonderful things about your experience with us.  We strive to provide a "home away from home" for all of our guests, no matter if they are staying for a night, a week, or a... More 

Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 3, 2012

The staff at this property are efficient, fast & cross trained! kudos!! Enjoyed my stay. A+

Was this review helpful? Yes
ChristopherTM, General Manager at Crossland Economy Studios - Denver - Airport - Aurora, responded to this review

Dear Brian, Thank you very much for your great review. We are so pleased that you enjoyed your stay, and we hope to welcome you back again soon! Thanks again. More 

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