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Crossland Economy Studios - Denver - Airport - Aurora

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3705 North Chambers Road, Aurora, CO 80011 (Formerly Crossland - Denver/Aurora)
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Crossland Economy Studios - Denver - Airport - Aurora
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Crossland Economy Studios - Denver - Airport - Aurora
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71 Reviews from our TripAdvisor Community

Traveler rating
    2
    6
    11
    10
    42
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14
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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1 of 5 stars Reviewed yesterday NEW via mobile

Words cannot accurately describe this complete dump of a hotel. Hotel isn't even a proper word for this place. I booked on Hotwire for my husband who just needed a room for 1 night before catching his flight out. He spent more time checking in then he did in his room. Over 30 minutes to check in and when he... More 

Was this review helpful? Yes
Omaha, Nebraska
1 review
1 of 5 stars Reviewed May 15, 2015

I stayed at the Crossland Economy Suites in Aurora, CO on Chambers Blvd. over the Thanksgiving/Black Friday weekend in 2014. I came home with BED BUGS. I am now writing this review in May of 2015 as we were not quite sure we had bed bugs until very recently. I would strongly suggest you find another place to stay! This... More 

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Denver - Airport - Aurora, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described is unacceptable, and I sincerely apologize for your experience. In response to your feedback, we have been in the process of doing several deep cleaning and preventative maintenance measures in all of our guest rooms. I really appreciate you bringing... More 

Pittsburgh, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 3, 2015

I can't make this stuff up. When I was in the lobby trying to get checked in, a woman frantically ran in, screaming, "call the police! there is a man in my room!" The staff were trying to reassure her it's just because they have one idiot employee that can't book rooms right and often forgets that someone already stays... More 

Was this review helpful? Yes 4
Coaldale, Colorado
Level Contributor
92 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
2 of 5 stars Reviewed January 10, 2015

Confession: On some trips I choose the really "bargain basement" cheapest rooms I can find. With due diligence, I'm usually satisfied & occasionally pleasantly surprised. This time, I may have pushed "cheap" a little too far. Choose another budget property unless this one gets a dramatic property, service, and clientele upgrade. I was first in line at check-in, 45 minutes... More 

Was this review helpful? Yes 1
Ann Arbor, Michigan
Level Contributor
1 review
2 of 5 stars Reviewed December 23, 2014

I am on a road trip which requires driving several hours a day, eating snacks from my trunk and sleeping in my car despite weather dipping into the teens at night. It wasn't bad the first week, but hey, its Christmas and I wanted to treat myself. I reserved the remaining day of my trip here, where I could shower... More 

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Denver - Airport - Aurora, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The room condition you described is unacceptable, and I sincerely apologize for your experience. I met with the staff, and we will review our cleanliness and inspection procedures to ensure that your experience is not repeated. Thank you very much for providing us with... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed December 3, 2014

so i drive 8 hours to denver and go to check in at 230 but check isnt until three which they were very rude about i asked if maybe my room was already done they said didnt matter check in was not until 3 so id have to come back rudely. so i come back and check in the room... More 

Was this review helpful? Yes 4
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 16, 2014

Outdated and dirty is only the beginning! The sheets were dirty, the shower poured water like a faucet, the kitchen microwave was dirty and enough to make me not want to open anything else. Don't believe the pictures of the rooms, they are highly deceptive! The tv is from the 80s with cigarette burns all over the top. This place... More 

Was this review helpful? Yes 3
Manager_11525, General Manager at Crossland Economy Studios - Denver - Airport - Aurora, responded to this review

Thank you for taking the time to write a review of our hotel. I am sorry to hear that the cleanliness and overall condition of your room did not meet your expectations. I will be meeting with our housekeeping and maintenance staffs to ensure these issues do not continue in the future. Thank you for bringing this to our attention.... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 11, 2014

Spent 10 minutes in the filthy room. Worst place I've seen. Elevator had a used pair of latex gloves on floor... Wonder what those were used for? Walked down a smelly hallway...and it's open to the outside! How does that smell hang there? Room was a mess...afraid to touch anything let alone sleep there! Sketchy people everywhere. Desk clerk was... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Crossland Economy Studios - Denver - Airport - Aurora, responded to this review

Thank you for the feedback about your stay at our hotel. I was disheartened to read of the cleanliness issues with your room and with our common areas. Please accept our apologies. Your comments were reviewed by the staff, and we are diligently reviewing our cleanliness standards to ensure that our hotel is clean in both the rooms and common... More 

Saint Louis, Missouri
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 10, 2014

To be clear, you'll want to check your germ-o-phobia at the door. This isn't the Hampton. It's more along the lines of an abandoned hostel, but with potential. Fortunately, I was well aware of what I was getting into. I even brought my own sheets and pillows. But the more I think about it, that's not a bad policy at... More 

Was this review helpful? Yes 3
Detroit, Michigan
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed September 3, 2014

I have to give one star otherwise could have given zero...this is an awful , unsafe and dirty hotel..please don't stay here ..we travelled colorado ,Wyoming ,Dakota for 12 days and stayed so many different hotels in that region...but nightmare of the whole trip was this hotel... Where should I start? We reached at night one lady at front desk... More 

Was this review helpful? Yes 3
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