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DoubleTree Denver Aurora

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13696 E Iliff Place, Aurora, CO 80014-1319
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DoubleTree Denver Aurora
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DoubleTree Denver Aurora
DoubleTree Denver Aurora
DoubleTree Denver Aurora
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521 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dallas, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Unfortunately my trip to Denver was not for the pleasure but rather for the passing of a dear aunt. When an early check-in was requested, there was no hesitation to accommodate our request. The hotel staff was great and they couldn't have made our stay any better.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Alexandria, United States
1 review
4 of 5 stars Reviewed 1 week ago

This room was comfortable overall and the rooms were clean. The warm cookie upon check-in was also a nice perk. The location isn't great (there aren't any good places to eat within walking distance), and the process of taking a shuttle back to the airport can take a while.

Review collected in partnership with DoubleTree by Hilton

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Castle Rock, Colorado
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Wow biggest dive. Avoid french fries. Had to close tab and go to bar next door. Need to revamp bar and service. Hotel seems to have spent money revamping but it's still outdated. Staff needs to pay attention at bar. Waited for service and long last get attention for those infamous fries

Was this review helpful? Yes
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for taking the time to review your recent stay. Direct guest feedback is very important as it tells us what we are doing well and what we need to do to improve. Clearly, we failed to meet both your and my expectations while you were with us. I am sorry and do apologize for the frustrations you encountered... More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is definitely an older hotel that looks like it's gone through a recent renovation. Since I'm a Hilton Honors Gold Member, I was upgraded to a beautiful corner room with lovely views of the Rockies. I also got free WiFi for this reason, but the WiFi didn't work properly. It would drop me ever two minutes. I even spent... More 

Was this review helpful? Yes
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for the review of your recent stay at the DoubleTree by Hilton – Denver/Aurora and for your loyalty to the Hilton family of hotels. While I am delighted you enjoyed our service, your guest room and the hotel’s amenities, I do apologize for the frustration and inconvenience we caused you regarding your wi-fi connectivity issues. I hope that... More 

Seattle, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice hotel with amazing breakfast crew and shuttle staff. Front desk exactly what is expected from a Hilton brand. Room cleanliness was OK, but not to Hilton standards as they missed a couple of things. Air Conditioner had a unique way to turn on and off (plug in, plug out...??)

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Your 4 for 5 review of our hotel is very much appreciated. Thank you. Direct feedback is most welcome as it indicates what we are doing well and what we need to do better. Your comments regarding our room attendant’s lack of attention to detail as well about the air conditioning unit will be quickly addressed. I apologize that you... More 

West Fargo, North Dakota
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We had an unexpected stay due to bad weather and a canceled flight. The customer service we received from EVERYBODY was a pleasant surprise! I was angry, hungry and tired when I arrived. When I left I was smiling, fed and rested! Thank you to the wonderful staff for being so kind! Keep up the good work!

Was this review helpful? Yes
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your 5 for 5 review. And, while your stay was unexpected, thank you for choosing the DoubleTree by Hilton – Denver/Aurora. Your compliments about our service are very much appreciated and will be shared with our team members. Please let me know if I can assist with your next reservation when your travels bring you back to... More 

Colorado Springs, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Great location, great service, parking is very tight. Overall I had a wonderful stay. I would come back to this hotel for sure. It has everything that you would want for a good stay. I was not disappointed by no means.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for choosing to stay at the DoubleTree by Hilton – Denver/Aurora. And, thank you for the 5 for 5 review of your experience. I’m delighted you had a wonderful stay. I hope that when your travels bring you back to the greater Denver area, we will have the pleasure of serving you again. If I can help arrange... More 

indian Trail, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

With a Hilton Property much is expected and this one delivers. I do not recommend the dining, but that is often the case as well at most Hiltons/Double Trees (unless self operated restaurant located inside property). Room was clean and bed was comfortable and staff was attentive.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your review and for your business. While I’m sorry and disappointed you did not enjoy a better dining experience, your compliments about our attentive service and the cleanliness and comfort of your guest room are very much appreciated. If I can be of service with your next reservation at the DoubleTree by Hilton – Denver/Aurora, please do... More 

St Francis KS, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

the weekend rate was more pricey. but was a great stay. a very nice room and hotel. had to be a rewards member to get free wifi. felt very welcome . the bed was very comfortable. the bathroom was very clean and very nice. very large room that look nice.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your 5 for 5 review and for your business. Your compliments about your experience will be passed on to our team members. When your travels bring you back to this area. I hope you will choose to return to the DoubleTree by Hilton - Denver/Aurora. It would be our pleasure to serve you again. If I can... More 

Torrance, California
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this Double Tree hotel many times and my stay there has always been great! The staff is always very helpful and the Breakfast Buffet and Room Service are great. Also this hotel was centrally located to everywhere I needed to go on my trips to Denver.

Was this review helpful? Yes
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you so much for your 5 for 5 review and for your loyalty to the DoubleTree by Hilton – Denver/Aurora. I am so very pleased that we continue to meet, if not exceed, your expectations - especially with our service. I hope that we will continue to have the pleasure to serving you many times in the future. If... More 

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