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DoubleTree Denver Aurora

3.5 of 5
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13696 E Iliff Place, Aurora, CO 80014-1319
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Family Fun Package
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1 room 1 guest
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596 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

The carpet was very dirty with large spots, the room stank, and there were two inch holes on the bed skirt. What a surprise. The warm cookie was wonderful. Beware if you need to cancel a reservation. We were told we would be charged $60 for a cancellation and it was early in the day. The woman was very rude.

Review collected in partnership with DoubleTree by Hilton

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McClure, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

I have never tasted a cookie so good, you are meted with unforgettable kindness and then the warm cookie is handed to you..... I can't explain the experience my taste buds had, you will have to find that out on your own.

Review collected in partnership with DoubleTree by Hilton

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Harvard, Illinois
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Started out well enough. Got a room that was nice and quiet. Was spacious but could use updating. The contraption on the door was cause for concern regarding the security. Graffiti on neighbor buildings, box of condoms found on the walk to Subway - at least they are being used. Used the shuttle service to get to light rail. Was... More 

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Dallas, Texas
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Good hotel. Close access to major highway. Common areas and elevators could use an update. Room are nice but could use some updating. Rooms are large. Beds and linens are nice a clean. Fast front desk service.

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David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your review and for choosing to stay at our hotel. Your business is very much appreciated. Currently, we are in the planning stages of our improvement projects for 2016. Your comments about the hotel have been noted and will be “put on the table”. As I see you enjoyed your guest room, I hope that when your... More 

United States
1 review
4 of 5 stars Reviewed 2 weeks ago

+ Shuttle service + breakfast + comfortable bed + queen bedroom living area was spacious - bathroom is small - fitness center is the size of a hallway. It does have the basic equipment you would need for a workout, just not the floor space. If there is more than one person using weights you have to stand right behind... More 

Review collected in partnership with DoubleTree by Hilton

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David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your review and for your business as both are very much appreciated. Please note that currently we are in the planning stages of moving our fitness room to a larger area. When completed, the new fitness room will be much improved with more equipment and more space. I hope you will return to the DoubleTree by Hilton... More 

Trevor, Wisconsin
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrived about 2:45 pm. It must have been the end of the unpleasant woman shift because she was not welcoming and down right rude to us. Perhaps it was because we were using hilton honors points for the room. She made it clear we did not qualify for free breakfast. The room was fine, a little stuffy. The beds... More 

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David G, General Manager at DoubleTree Denver Aurora, responded to this review

First of all, thank you for your feedback about your recent stay. And, please accept my apology for our poor first impression. The issue you encountered is certainly not our usual standard of service. And, please know that have addressed the matter with our front office team. I’m pleased to see your stay with us improved as it appears you... More 

Olathe, Kansas
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Great lobby. Nice room. Slow elevators. Hot tub out of commission on a Saturday night. Friendly, accommodating staff. Rating a "good value" due to Groupon". I wouldn't have stayed at their normal rate

Review collected in partnership with DoubleTree by Hilton

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David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for the positive review of your recent stay at the DoubleTree by Hilton – Denver/Aurora. I’m glad to note you liked your guest room and enjoyed our service. All of us here look forward to having you back with us soon. If I can help with your next booking, I am available at david.garon@hilton.com. More 

Rapid City, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Lobby: inviting Staff: mostly inviting & accommodating. Breakfast: Very nice. Room: mostly clean, maids DID leave all the pillows on the floor after making the beds one day - weird! I'm 5'3" and the shower head was too low FOR ME!! My poor husband! But, we've stayed in much worse, and we've stayed in better.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your business and for your review. Your feedback is important to us. We have already spoken to our Housekeeping team about better attention to detail. And, please note that we are in the process of raising the height of our shower heads. I hope you will soon come back and stay with us as it would be... More 

1 review
3 of 5 stars Reviewed 3 weeks ago

normal hotel always though Hiltons were suppose to be top rated but found it to be normal. There are no refrigerators in the room like the Marriott hotels I have stayed in. If you want one its an extra 10 bucks a night. Needed it so I paid out. Complimentary breakfast was only because of the convention I was at.... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for choosing to stay at our hotel. Please note that we do offer packages that bundle together both your room and breakfast into one attractive rate. Should your travels bring you back to the greater Denver area, I hope you will consider staying with us again. I would be pleased to offer you an in-room refrigerator at no... More 

Grand Rapids, MI, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Great Experience. Wonderful staff, clean and comfortable room. Breakfast was good. Excellent shuttle service to and from airport and nearby locations. Helpful and friendly drivers. Gotta love the cookies!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for the 5 for 5 review of your recent stay at the DoubleTree by Hilton – Denver/Aurora. I’m delighted you enjoyed our service, your guest room and our complimentary shuttle service. Our shuttle drivers are particularly appreciative of your kind comments. When your travels bring you back to this area, please feel free to reach out to me... More 

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