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DoubleTree Denver Aurora

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13696 E Iliff Place, Aurora, CO 80014-1319
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DoubleTree Denver Aurora
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DoubleTree Denver Aurora
DoubleTree Denver Aurora
DoubleTree Denver Aurora
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528 reviews from our community

Traveler rating
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    169
    82
    51
    41
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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Santa Fe, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

We requested a non-smoking room and we were placed right across the hall from smoking rooms. Our room smelled as if it were a smoking room and even though I called to ask if we were near a smoking room, the person I spoke with did not even offer to move us to another room. Receptionist at check out was... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for taking the time out of your busy day to comment on your recent stay. Please accept my humble apology for the frustration and inconvenience we caused you. I am sorry that you encountered this issue and that we did not properly react to your request to move rooms. Please note that we are currently in the planning... More 

new orleans
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

From the very start , they were very nice.They let us in a room ahead of time, when we told them how tired we were.The rooms were clean and spacious with very comfortable beds.We found the location within equal distances from the airport, downtown, Fiddlers Green and other places we visited. There are also many places to eat close by.We... More 

Was this review helpful? Yes
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Delighted to see your comments. Thanks so much for your complimentary review and for your business. I am pleased to see you had such an enjoyable stay. And, you have given us you’re the highest possible praise – you will stay with us again! If I can help with your next reservation, I am available at david.garon@hilton.com. More 

Lompoc, United States
1 review
5 of 5 stars Reviewed 1 week ago

Stayed here on a business trip for about 4 days and everything was excellent. Especially the breakfast. The service throughout the hotel was great and the build was clean, room was comfortable. I'd recommend this to anyone...Right up the street from some eating establishments too.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you so much!. Thank you for the 5 for 5 review and for your business. I’m delighted you were impressed with our service, our cleanliness as well as with the comfort of your guest room. I hope you will have the opportunity to return to our hotel so that we may have the pleasure of serving you again. If... More 

Boston
Senior Contributor
39 reviews 39 reviews
37 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed for 2 nights at this property. Location is great for anyone who needs to be in this part of the Denver Metro area - immediately off of I-225, approximately 10 miles south of I-70 and 20 miles southeast of airport. Rush hour traffic on 225 can be pretty tough, so plan accordingly. Hotel's lobby has recently been updated,... More 

Was this review helpful? Yes
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Wow!! Thank you for the 5 for 5 review of your recent stay. And, thank you for your compliments about Ricardo. He has already been recognized for his quality customer service. And, I’m pleased to see that you enjoyed our service and accommodations. I hope your travels will soon bring you back to the greater Denver area and you will... More 

Charlestown, Indiana
Senior Reviewer
8 reviews 8 reviews
3 of 5 stars Reviewed 1 week ago

I was here for a week . Part was pleasure part was business. Good - Easy access to highways and not terribly far from downtown Denver and the airport. It was clean and staff was friendly especially the cleaning crew and restaurant crew. Except for the front desk staff, they were snooty and not as helpful. Bad- Sketchy area I... More 

Was this review helpful? Yes
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for the review of your recent stay and for your business. Your comments are important as it gives us valuable feedback as to what we are doing well and what we need to do to improve. While I'm pleased you found our hotel clean and the Housekeeping and Restaurant teams friendly, I’m sorry you did have a better... More 

Tampa, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel exceeded my expectations! The staff was amazing from check in to breakfast! Loved the warm cookie. I always stay at Marriott's and this will make me rethink were I stay in the future! The décor at lobby level and on each floor was much nicer than I see even in 5 star hotels. Everyone had a smile on... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for the 5 for 5 review of your recent experience at the DoubleTree Hotel – Denver/Aurora. And, thank you for your business. I’m thrilled you had such an enjoyable stay and that we exceeded your expectations. Your compliment about our staff is also very much appreciated. I hope we will be included in your plans when your travels... More 

1 review
1 of 5 stars Reviewed 2 weeks ago

This truck had its wheels and tires stolen right in front of the hotel! Hotel has NO security or security cameras. The door in our bathroom does not close, yellow stains on the bathroom wall near the toilet and exhaust fan does not work. Stay in Boulder, it is beautiful there.

Was this review helpful? Yes
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for your review as direct feedback is extremely important. I am very sorry this incident occurred. Please note that, in fact, the hotel does have security cameras. We have turned over all relevant recordings to the police department. Also, I apologize that your guest room was not up to our usual standards. We have already reminded and retrained... More 

Dallas, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Unfortunately my trip to Denver was not for the pleasure but rather for the passing of a dear aunt. When an early check-in was requested, there was no hesitation to accommodate our request. The hotel staff was great and they couldn't have made our stay any better.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for taking the time to write and post your review about your recent experience at the DoubleTree by Hilton – Denver/Aurora. I‘m glad we were able to provide you care and comfort during your time of loss. I hope your travel plans will soon bring you back to the greater Denver area under much better circumstances. If I... More 

Alexandria, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

This room was comfortable overall and the rooms were clean. The warm cookie upon check-in was also a nice perk. The location isn't great (there aren't any good places to eat within walking distance), and the process of taking a shuttle back to the airport can take a while.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Your review of your recent stay is very much appreciated. And, thank you for your business. Whether it be positive or negative, I enjoy hearing directly from our guests. I’m pleased to note that you scored our hotel 4 out of 5 and you found your guest room comfortable and clean. I hope that when your travels bring you back... More 

Castle Rock, Colorado
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Wow biggest dive. Avoid french fries. Had to close tab and go to bar next door. Need to revamp bar and service. Hotel seems to have spent money revamping but it's still outdated. Staff needs to pay attention at bar. Waited for service and long last get attention for those infamous fries

Was this review helpful? Yes
David G, General Manager at DoubleTree Denver Aurora, responded to this review

Thank you for taking the time to review your recent stay. Direct guest feedback is very important as it tells us what we are doing well and what we need to do to improve. Clearly, we failed to meet both your and my expectations while you were with us. I am sorry and do apologize for the frustrations you encountered... More 

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