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Extended Stay America - Denver - Aurora North

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14095 East Evans Avenue, Aurora, CO 80014 (Formerly Extended Stay Deluxe - Denver - Aurora)
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1 room 1 adult
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Extended Stay America - Denver - Aurora North
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68 Reviews from our TripAdvisor Community

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Hannibal, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 3, 2016 via mobile

My family and I got into this facility around midnight. No one was at the desk so we had to call to get service. When we finally got to the room, we opened the door to a stench. It smelled like drugs were used in the room. Stains were on the floor, the stove looked broken, and the sheets looked... More 

Helpful?
Thank mnimmo123
1 review
1 of 5 stars Reviewed October 11, 2015

Do not stay here. Property is dirty, staff unhelpful and unfriendly and odds are you will not get what you paid for. We did not get the room type specified and when we asked the front desk why, the desk clerk immediately went from surly to down right nasty, threatening to call the cops after I asked to see the... More 

Helpful?
Thank Jay H
Denver, Colorado
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed August 10, 2015 via mobile

This visit started off poorly at check-in. I had a prepaid reservation from hotwire. When I got the the hotel the front desk clerk said that the room type I'd reserved was not available. She made a big deal about it saying..."I guess since you're only here for one night I can accommodate you rather than walking you." She was... More 

Helpful?
2 Thank nicedenguy
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 29, 2015

Listen people. Do not stay here. Do not give them your ID or credit card. There is no such thing as customer service. Irma is rude and unprofessional, the shower walls are slimy, I was refused by Irma even the smallest convenience as a towel. Even after I took my used towels to her. Housekeeping? Where? They keep your private... More 

Helpful?
2 Thank Jamette P
Level Contributor
5 reviews
3 hotel reviews
1 of 5 stars Reviewed July 21, 2015 via mobile

I wish I had read the reviews before staying here. Every single bad thing said about this place is true. The manager on duty would not honor the reservation made with their central reservations department, whatever is advertised on the website as being available -isn't. No towels in room and we got attitude for asking for them. As it is,... More 

Helpful?
Thank Ani M
2 reviews
2 of 5 stars Reviewed July 18, 2015 via mobile

My family and I have so many complaints about this hotel. #1. The service was terrible. Our 1-bed room was too small for 4 people so we asked the woman at the front desk for some extra blankets and she told us there were no extras in the entire hotel (which was half empty!) She was yelling and crying on... More 

Helpful?
Thank Michael H
Albuquerque, New Mexico
Level Contributor
4 reviews
4 hotel reviews
1 of 5 stars Reviewed July 15, 2015

The cleanliness of this hotel is questionable. We found out that this was the secret hotel we had booked through hotwire's hot deal hotels. We read the review prior to our travel dates and were horrified at what they said. We thought we would give it a try and if it was that horrible we would book another hotel last... More 

Helpful?
Thank acpva
1 review
1 of 5 stars Reviewed July 2, 2015 via mobile

This hotel is a dirty mess. On one is EVER at the front desk. It's obvious that management doesn't care about the cleanliness of their hotel. I would hate to see what their homes look like. Garbage is piled up outside the lobby back door for days, as well as 100's of cigarette butts, beer bottles and old room towels.... More 

Helpful?
Thank CJohnson124
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 24, 2015 via mobile

Stayed here with my dad. The lady at the desk was pleasant. Our room smelled a bit old, perhaps the carpets or the fact that they maybe allow pets at this hotel? Otherwise, for the price we paid it was decent. Internet worked well, had a full size fridge, stove and kitchen area. The pool was clean. The only complaint... More 

Helpful?
1 Thank Ryan A
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 2, 2015 via mobile

The once a week housekeeping only actually came every other week. They never changed the sheets, and the only other thing they did was take our towels and trash. We were never returned towels. The front desk staff was seldom around, even when we rang and could hear people in the office they usually took several minutes to come out.... More 

Helpful?
1 Thank Mattchooahu
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