I stayed here because I was driving to the Black Hills and this made a good stopping point and was not terribly expensive. It is too bad I cannot say any other nice words about this place. First, it was not easy to find. When I arrived, the place was packed, so parking was not easy. The police were arresting... more

My company uses ESA regularly, and I have stayed in several of their hotels. My 10 day experience in Aurora was bad . On 2 different occasions the hotel lost water, once for a few hours and once over night. After coming in from a long work day , I could not take a shower because of no hot water.... more

I was truly staying long-term - about 7 months (May-Nov 2008) for my job. When I arrived, the front desk staff was less than helpful - this was just the beginning. I got to my room and it was not clean. They moved me to another room; also not cleaned. Finally, I was given a room that at least had... more

Extended Stay Deluxe is the top end offering of the Extended Stay America chain. I use the term 'top end' loosely, as this is a budget chain geared towards those needing accommodation for a week or longer. We selected this hotel as our base while coordinating an international move. It was well located for our needs and seemed a good... more

The night clerk was not available just before midnight, and the outer lobby phone constantly gave busy a signal; after pounding on the door for a while I drove to a gas station and called the 800 number, and waited about 10 minutes until they could contact her; two other irate guests were also waiting when I got back to... more

I was not happy with this hotel, because of personal preferences in a multi-day stay: I checked out and went to another hotel. This was a small room, not big enough to be a comfortable suite; kitchen table doubled as the desk, not much room between bed, chair, and TV. One trash can for the whole room, lame TV station... more

I needed a hotel room for a long day that I had to catch up on some sleep while traveling and get some work done. They were very kind, and allowed me to check in at 7am, which was great. The room was very clean, newly renovated, and comfortable. This is not a luxury hotel by any means, but you... more