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All 48 Aurora hotels

Crestwood Suites Denver - Aurora

2.0 of 5 Hotel   |   14090 East Evans Avenue, Aurora, CO 80014
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Crestwood Suites Denver - Aurora
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Ranked #22 of 48 hotels in Aurora
A recent review
4 of 5 stars Reviewed February 1, 2014
Gill_2007 Aurora, Colorado
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75 people have reviewed this hotel

Traveler rating
    14
    17
    13
    6
    25
See reviews for
18
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15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Vancouver, Washington
1 review
1 of 5 stars Reviewed 1 week ago NEW

This place is nasty. Food on the cabinets, hair all over the bathroom, stains/rips/burns on the bedding, hair in the bed, dirt all over the window sill, dirty floors. The whole hotel smells like smoke. Management refused a refund. STAY AWAY!

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CrestwoodAurora, General Manager at Crestwood Suites Denver - Aurora, responded to this review

Thank you for your review expressing the problems you encountered during your stay at Crestwood. We sincerely apologize for the substandard condition of your room. At our property, we take great pride in our high standards of cleanliness. Unfortunately, you experienced a time when we obviously did not meet those standards. Please note that a compensation agreement has been made... More

Wichita, Kansas
1 review
1 of 5 stars Reviewed 1 week ago via mobile

By far the very worst hotel I have ever stayed. Staff is not helpful or polite when they are even available. The premises are filthy. Piles of trash, cigarette butts, and dog poop liter the property. Stayed for four nights and not one night was quite. Constant banging, children screaming, adults fighting, and dogs barking. By constant I mean every... More

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Aurora, Colorado
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 1, 2014

I stayed at the Crestwood Suites for two weeks in July 2013 and for more then 30 days for Dec 2013 / Jan 2014. Friendly hotel personnel at the front desk and cleaning crew. New manager came in around the summer of 2013 and is working hard to improve the property operation. My room was clean and the kitchen had... More

Was this review helpful? Yes 2
Dallas, Texas
1 review
1 of 5 stars Reviewed January 27, 2014

BUYER BEWARE. If you read this and decide to stay there, don't complain if you're treated poorly. Checked in on Jan 20, 2014. Cabinet doors in the suite did not close properly. Only one spoon in the quite. When I asked the front desk why there weren't two like the other silverware, she said they ran out of spoons. Seriously?... More

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Denver, Colorado
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed December 31, 2013

The staff was good. After awhile, they became as family. The rooms were fine. I would recommend the place and I would definitely return especially if Nick was still there. I realize so much can happen when people are received without any kind of checks and balances. To me, that's the challenge, You have people with all types of lifestyles,... More

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CrestwoodAurora, General Manager at Crestwood Suites Denver - Aurora, responded to this review

Thank you for your feedback and for your kind words regarding our employees. We are still in the process of making upgrades to several of our rooms and hope to be completed within the first half of the year. We are conveniently located near several restaurants and shopping outlets. We hope you will stay with us again soon. More

Rexburg, Idaho
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 31, 2013

The room was not clean. There were stains on the floors and in the toilet. The toaster had smoke damage from burned toast. The cutting board was stained and no markings as to if it was for meat or produce. The sheets had stains and a hole as well as the blanket. The heater had stuff in the vent. The... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 18, 2013

Booked through Expedia, phoned at 9 pm, and the woman who answered said she checked us in. But when we arrived at 1 am, we were denied access to the room that we paid for and were forced to go elsewhere.

Was this review helpful? Yes 1
CrestwoodAurora, General Manager at Crestwood Suites Denver - Aurora, responded to this review

Thank you for taking the time out of your schedule to inform us about your experience. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that... More

aurora , Colorado, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 30, 2013

i have stayed here for 30 days and the staff are the best. the front desk people (jenn and nick) are very helpful and management is on top of all issues as soon as they come up. the rooms are clean and feel like home. rooms are being remodeled all the time. you have to stay here if you need... More

Was this review helpful? Yes 1
CrestwoodAurora, General Manager at Crestwood Suites Denver - Aurora, responded to this review

Thank you for your complimentary review of our Crestwood Suites. I am pleased that you noticed the improvements we’ve been making (more to come!). Our friendly customer service is included with all of our spacious rooms! I will share your nice comment with the employees. More

Denver, Colorado
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 23, 2013

This place shouldnt be recieving all the bad reviews they get, though they may be true. I stayed a week at crestwood and never had any problems. Its not a very clean hotel, but you get what you pay for which wasnt much. The staff was very nice, especially nick who seems to be the caretaker of many of the... More

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 10, 2013

Worst hotel I've ever stayed in. There was still dog hair on the floor when we arrived. The bedding had cig burns in it. Also, there wasn't a showet head. Yeah you read it right. Also, the bed was as hard as a rock... literally.

Was this review helpful? Yes 1

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Additional Information about Crestwood Suites Denver - Aurora

Also Known As:
Crestwood Suites Denver - Aurora Hotel Aurora
Crestwood Suites Denver - Aurora Hotel
Crestwood Hotel Denver
Crestwood Hotel Denver Aurora
Address: 14090 East Evans Avenue, Aurora, CO 80014
Location: United States > Colorado > Aurora
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #22 of 48 hotels in Aurora
Price Range (Based on Average Rates): $
Hotel Class:2 star — Crestwood Suites Denver - Aurora 2*
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