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All 50 Aurora hotels

Crestwood Suites Denver - Aurora

2.0 of 5 Hotel   |   14090 East Evans Avenue, Aurora, CO 80014
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Crestwood Suites Denver - Aurora
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42%
Ranked #27 of 50 hotels in Aurora
  • Overview
  • Reviews (83)
  • Photos (21)
  • Amenities
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83 people have reviewed this hotel

Traveler rating
    14
    17
    13
    9
    30
See reviews for
20
11
19
16
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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  • French first
  • German first
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English first
Charlotte
1 review
1 of 5 stars Reviewed yesterday NEW via mobile

This hotel was the filthiest hotel I have ever seen by far. The hardwood floors were covered in pink and blue substances and the bathroom door was taped together as it was falling apart. I didn't dare take my socks off. As my daughter and I were departing for the airport at 3:30 AM, a black car with blacked out... More

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

would not recommend this place no clean sheets holes in the counter cabinets tore apart furniture in the hallways dirty carpet housekeeping did a terrible job crooked toilets you name it displays is just terrible wouldn't stay here one more night

Was this review helpful? Yes
CrestwoodAurora, General Manager at Crestwood Suites Denver - Aurora, responded to this review

Thank you for expressing the problems you encountered during your stay at Crestwood. We sincerely apologize for the substandard condition of your room. At our property, we take great pride in our high standards of cleanliness. Unfortunately, you experienced a time when we obviously did not meet those standards. The next time you are in Denver, please contact me directly... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I don't even know how to start.... When you pull up, as long as it is earlier in the day, it looks decent (give it a few hours, it will pass). We could tell they were doing renovations and had high hopes when we got to our room. We had reserved a queen suite online, and we got that so... More

Was this review helpful? Yes 2
CrestwoodAurora, General Manager at Crestwood Suites Denver - Aurora, responded to this review

Thank you for your letter expressing the problems you encountered during your stay at Crestwood. We sincerely apologize for the substandard condition of your room. At our property, we take great pride in our high standards of cleanliness. Unfortunately, you experienced a time when we obviously did not meet those standards. Please visit us again in the future as our... More

Colorado Springs, Colorado
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This hotel is undergoing a remodel and are putting the guest who book online for the cheaper rates in rooms that are about to be updated. So the rooms are horrid, they are barely clean and do not have any of the kitchen utensils you need like a cup! I would not stay here again until they are done and... More

Was this review helpful? Yes 2
CrestwoodAurora, General Manager at Crestwood Suites Denver - Aurora, responded to this review

Thank you for taking time to post a review of this property. You are correct in the fact we are currently going through renovations at the hotel, which do include the rooms. To clarify, we are not selecting specific rooms for specific reservations unless we have a certain request to accommodate. Most of the rooms currently do have all of... More

Denver, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 11, 2014

Before booking this hotel, I was certain I had checked its reviews on TripAdvisor but apparently I had not. Though the hotel did provide a value, it is likely I would have paid more to stay elsewhere. Unfortunately, the room was not very clean. Upon walking in there was a strong scent of lemon cleaner and the kitchen flooring was... More

Was this review helpful? Yes 1
CrestwoodAurora, General Manager at Crestwood Suites Denver - Aurora, responded to this review

Thank you for your comments regarding your recent stay with us. We are happy to hear that you enjoyed our service. We will be renovating our rooms with new carpet, flat screen televisions and bedspreads very soon, which adds to already great value we offer at the Crestwood Suites. I will be sure to share your comments with our staff... More

Wyoming
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed April 28, 2014

This hotel could use some maintenance. The TV in my room didn't work. The hotel was fine for what I wanted: somewhere for the night and free internet. However, I would stay somewhere else if it were long term. If you are staying long term, be warned: if you run out of the toilet paper they charge for it, so... More

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San Jose Area, CA
Contributor
11 reviews 11 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed April 28, 2014

Arrived around 5 or 6 PM to find the hotel parking lot FULL. Even the pizza delivery gal had to double park to make her delivery. Staff was friendly and helpful but even they said that they were filled to the rafters that night. I was one of three people left to check in...at 6 PM! Room was clean but... More

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Vancouver, Washington
1 review
1 of 5 stars Reviewed April 11, 2014

This place is nasty. Food on the cabinets, hair all over the bathroom, stains/rips/burns on the bedding, hair in the bed, dirt all over the window sill, dirty floors. The whole hotel smells like smoke. Management refused a refund. STAY AWAY!

Was this review helpful? Yes
CrestwoodAurora, General Manager at Crestwood Suites Denver - Aurora, responded to this review

Thank you for your review expressing the problems you encountered during your stay at Crestwood. We sincerely apologize for the substandard condition of your room. At our property, we take great pride in our high standards of cleanliness. Unfortunately, you experienced a time when we obviously did not meet those standards. Please note that a compensation agreement has been made... More

Wichita, Kansas
1 review
1 of 5 stars Reviewed April 6, 2014 via mobile

By far the very worst hotel I have ever stayed. Staff is not helpful or polite when they are even available. The premises are filthy. Piles of trash, cigarette butts, and dog poop liter the property. Stayed for four nights and not one night was quite. Constant banging, children screaming, adults fighting, and dogs barking. By constant I mean every... More

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Additional Information about Crestwood Suites Denver - Aurora

Address: 14090 East Evans Avenue, Aurora, CO 80014
Location: United States > Colorado > Aurora
Price Range (Based on Average Rates): $
Hotel Class:2 star — Crestwood Suites Denver - Aurora 2*
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Also Known As:
Crestwood Suites Denver - Aurora Hotel Aurora
Crestwood Hotel Denver Aurora

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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
148

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