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Crestwood Suites Denver - Aurora

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14090 East Evans Avenue, Aurora, CO 80014
Best prices for: 1 room 1 guest
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Crestwood Suites Denver - Aurora
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Crestwood Suites Denver - Aurora
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99 reviews from our community

Traveler rating
    15
    17
    13
    10
    44
See reviews for
27
12
23
20
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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    (99)
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    (23)
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    (43)
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Denver, Colorado
2 reviews
1 of 5 stars Reviewed 1 week ago

This total is not a bad place it is affordable, however the staff is the issue I had with my stay their is a morning front dest clerk that I told specifically not to speak to anyone about who was in my room, one because it wasn't anyone business. I get a call later that day from the person paying... More 

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1 review
2 of 5 stars Reviewed 2 weeks ago

The hotel within it self could have been better I had a bad experience from the time I arrived and left smdh. They do have a staff member there that I love Debra Gooley she will bring great and inspiration to your company.

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Senior Contributor
28 reviews 28 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed March 19, 2015

This place is absolutely disgusting. It's dirty, smells and just awful. The help looks like they just crawled out of bed and front clerks are not friendly. We stayed there so my boyfriend could get chemo and they changed his schedule and the manager wouldn't give us a 2 day refund to check out early. Really? We stayed 2 nights... More 

Was this review helpful? Yes 1
Lexington, Kentucky
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 16, 2015

This place was a joke! We arrived for a 3 night stay and left before staying even one night. The entire hotel smelled like smoke. We were going to give them the benefit of the doubt so we went up to our room to see what it looked like....all I can say is GROSS! The coffee pot still had old... More 

Was this review helpful? Yes 1
Crowley, Colorado, United States
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 12, 2015

Lets start with a stay that was definitely different to say the least. First we got a non smoking room and found the smell of smoke was strong in the room and in hallways of this hotel. did a little looking behind nightstands and found cigarette butts and a lot of trash there was hair stuck to the wall next... More 

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CrestwoodAurora, General Manager at Crestwood Suites Denver - Aurora, responded to this review

Thank you for taking time to leave feedback of your most recent stay with Crestwood Suites. We have recently converted to a 100% non-smoking property and continue to try and alleviate the lingering odor. I have looked up the room you stayed in and this was a room which was recently converted on the third floor. Our housekeeping staff is... More 

Aurora, Colorado
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 17, 2015

I travel most of the year and my experience staying at Crestwood over several years (repeat customer since 2012) has always been positive. I think the Managers, Front Desk Clerks, Cleaning and Maintenance Staff are all Friendly, Professional and work hard to make the guest stay as pleasant as possible. My room is clean (my pictures) with the necessary dishes,... More 

Was this review helpful? Yes 1
CrestwoodAurora, General Manager at Crestwood Suites Denver - Aurora, responded to this review

Thank you for taking time out of your schedule to let us know how we are doing! We appreciate the kind words and are thrilled that you have chosen Crestwood Suites as your 'home away from home'. Please let us know if there is anything we can do to make your stay more enjoyable. More 

Aurora, Colorado
1 review
5 of 5 stars Reviewed February 5, 2015

the maintenance guys Cris and Craig are very friendly and are very good employees when i let them know of something is broken or the toilet stop working or the disposal broke or it just stop working and the front desk know and the day next day the job is done. I have been here for about a year and... More 

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CrestwoodAurora, General Manager at Crestwood Suites Denver - Aurora, responded to this review

Michael, Thank you for your review of our staff. We appreciate you taking time out of your busy schedule to let us know how we are doing. We also appreciate your long-term status with us while we have gone through many changes/upgrades. Please let us know if anything is needed to make your stay with us more enjoyable. More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 7, 2014

I should have read the reviews prior to booking. I was there less than 24 hrs and pre-paid through Expedia for 2 weeks, since I am working in the area. Room was filthy, smelled like smoke, hair in bed (not mine). Went to front desk to ask for another room (not interested in getting anything for free or my money... More 

Was this review helpful? Yes 1
Frisco, TX
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 17, 2014

I reserved a room a couple of weeks in advance through my company's travel service. When I arrived, the lobby had incredibly strong smell of cigarette smoke. I asked the front desk clerk if it was a smoking hotel, was told only one floor was smoking. I asked about the amazing stench in the lobby, was told that the clerk... More 

Was this review helpful? Yes 3
West Valley City, Utah
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 6, 2014

Had 4 nights booked could only handle one. The hotel was in renovation mode, which in reality they should have gutted the whole building. The room had a weird smell, the toilet sat at about a 15 degree angle. There were holes in the walls and the carpet was nasty. Looking through the room and found someone's hat that was... More 

Was this review helpful? Yes 4
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