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All 50 Aurora hotels

Extended Stay America - Denver - Aurora South

2.0 of 5 Hotel   |   13941 East Harvard Avenue, Aurora, CO 80014 (Formerly Homestead Studio Suites - Denver - Aurora)
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Ranked #24 of 50 Hotels in Aurora
A recent review
3 of 5 stars Reviewed October 26, 2014
Liwa P Los Angeles, California
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95 reviews from our community

Traveler rating
    33
    8
    8
    18
    28
See reviews for
19
11
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21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
1 of 5 stars Reviewed 1 week ago via mobile

was treated very rudely by the morning manager when asked to get my deposit back she came in with an attitude like she was drinking all night. Was yelled at and told I couldn't get deposit til she was ready

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Denver - Aurora South, responded to this review

Thank you for taking the time to write a review of our hotel. I apologize if our staff did not attend to your needs in a professional manner. I will be meeting with our staff to review your comments to ensure this does not continue in the future. Thank you for bringing this to our attention. We hope to have... More 

1 review
1 of 5 stars Reviewed 3 weeks ago

The first day was an inconvenience.. the downstairs smoking room I requested was not clean..I have arthritis so hauling luggage up stairs is not an option for me but not a big deal they'll get the room cleaned and I can switch the next day..I was more than ok with this.. and expected the room to be in good repair... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Denver - Aurora South, responded to this review

Victoria - Thank you for bringing this to our attention. The situation you described regarding the lack of cleanliness is unacceptable. Please accept our apologies. To make sure your experience is not repeated, we will retrain our housekeeping staff to ensure our rooms are always cleaned thoroughly prior to our guest's arrival. Thank you again for sharing your experience with... More 

Top Contributor
115 reviews 115 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I guess I just prefer what I know. Overall the place seemed like it was a little run down. I don't blame management that the room smelled of smoke. I know they can't be big brother. If you expect Ritz Carlton you will be disappointed, the price point attracts what it does. It was OK I just didn't care for... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Denver - Aurora South, responded to this review

I appreciate you bringing your experience to our attention. Please accept our most sincere apologies for the smoke odor in your room. To uphold our company's high standards, we have implemented new procedures which should help with enforcing non-smoking policies. Thank you very much for providing us with your feedback. I would be happy to speak with you further. If... More 

1 review
1 of 5 stars Reviewed December 17, 2014 via mobile

Spiders in the sheets. Filthy rooms, rude and incompetent staff. Bed was so hard, I'd rather sleep on the floor. We got lured in by low prices, but boy, it was "worth" the money. The whole room is tiny and poorly lit, like a dungeon. Nearly impossible to get the manager to resolve the problems. AC was so loud, felt... More 

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Los Angeles, California
1 review
3 of 5 stars Reviewed October 26, 2014

How do you rate a hotel that has lots of physical issues (broken things, worn and soiled) and yet has a staff that any 4 star hotel would be proud of? Well that is what you have here in Aurora. The hotel, unfortunately, is not one of the area Extended Stays that has been rehabbed and it shows it very... More 

Was this review helpful? Yes
Tulsa, Ok
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 25, 2014

I stayed at this hotel in June of 2014...would not even consider it again. Dump, dump. Abandoned automobiles, trash in drives and parking area. Transient type HUD residents in abundance. Not recommended.

Was this review helpful? Yes 1
Kansas City, Kansas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 5, 2014

I stayed at the Extended Stay America - Denver - Aurora South a couple of years ago and received the best treatment. The management was excellent and always helpful. The grounds were kept up nicely. The amenities were plentiful. My how things have changed. I returned there recently and I cannot say that I will ever return. The management has... More 

Was this review helpful? Yes 1
Colorado Springs, Colorado
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed September 16, 2014

What can say... If you don't mind the smoke detectors hanging off the walls and sticky carpet...this place could be for you. Actually, I was a little cold so I decided to put the heater on and almost immediately it set off the smoke detectors. The smoke detector may have been hanging off the wall, but it did work. There... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Denver - Aurora South, responded to this review

Daniel - Thank you for bringing your experience to our attention. The condition of your room that you described is truly regrettable. Please accept our apologies. We will work with our housekeeping and maintenance staff to ensure your experience is not repeated. Also, in an effort to provide our guests with the cleanest kitchenware possible, we now store our items... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 13, 2014 via mobile

I wish they had negative stars for this review... I stay here for buisness and my Company paid for the hotel it was soooooo bad I changed hotels using my own money. Stains and mold everywhere the maids only came once in the three days I was there. For your own safety go across the street. Also my Coworkers tablet... More 

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 3, 2014

It could be a decent hotel if it the upkeep was better but as it is, this place was gross. They seem to be very concerned with theft because you have to call to ask for dishes, etc (even a trash can wasn't provided). We arrived late at night after a long drive and were exhausted. As soon as we... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Denver - Aurora South, responded to this review

The staff and I read your comments about your stay with us. Please accept our most sincere apologies that my staff was not available to provide you with requested necessary items. I will work with my staff to ensure that they are following up with guests after check-in to ensure that they have all they need to ensure that your... More 

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Additional Information about Extended Stay America - Denver - Aurora South

Address: 13941 East Harvard Avenue, Aurora, CO 80014 (Formerly Homestead Studio Suites - Denver - Aurora)
Phone Number:
Location: United States > Colorado > Aurora
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Denver - Aurora South 2*
Number of rooms: 137
Reservation Options:
TripAdvisor is proud to partner with Extended Stay, Booking.com, Priceline, Expedia, Orbitz, Hotels.com, Despegar.com, Odigeo and Tingo so you can book your Extended Stay America - Denver - Aurora South reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Homestead Denver Aurora

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