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All 50 Aurora hotels

Extended Stay America - Denver - Aurora South

2.0 of 5 Hotel   |   13941 East Harvard Avenue, Aurora, CO 80014 (Formerly Homestead Studio Suites - Denver - Aurora)
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Ranked #24 of 50 Hotels in Aurora
A recent review
3 of 5 stars Reviewed October 26, 2014
Liwa P Los Angeles, California
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92 reviews from our community

Traveler rating
    33
    8
    8
    17
    26
See reviews for
19
11
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20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

Spiders in the sheets. Filthy rooms, rude and incompetent staff. Bed was so hard, I'd rather sleep on the floor. We got lured in by low prices, but boy, it was "worth" the money. The whole room is tiny and poorly lit, like a dungeon. Nearly impossible to get the manager to resolve the problems. AC was so loud, felt... More 

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Los Angeles, California
1 review
3 of 5 stars Reviewed October 26, 2014

How do you rate a hotel that has lots of physical issues (broken things, worn and soiled) and yet has a staff that any 4 star hotel would be proud of? Well that is what you have here in Aurora. The hotel, unfortunately, is not one of the area Extended Stays that has been rehabbed and it shows it very... More 

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Tulsa, Ok
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 25, 2014

I stayed at this hotel in June of 2014...would not even consider it again. Dump, dump. Abandoned automobiles, trash in drives and parking area. Transient type HUD residents in abundance. Not recommended.

Was this review helpful? Yes 1
Kansas City, Kansas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 5, 2014

I stayed at the Extended Stay America - Denver - Aurora South a couple of years ago and received the best treatment. The management was excellent and always helpful. The grounds were kept up nicely. The amenities were plentiful. My how things have changed. I returned there recently and I cannot say that I will ever return. The management has... More 

Was this review helpful? Yes 1
Colorado Springs, Colorado
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed September 16, 2014

What can say... If you don't mind the smoke detectors hanging off the walls and sticky carpet...this place could be for you. Actually, I was a little cold so I decided to put the heater on and almost immediately it set off the smoke detectors. The smoke detector may have been hanging off the wall, but it did work. There... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Denver - Aurora South, responded to this review

Daniel - Thank you for bringing your experience to our attention. The condition of your room that you described is truly regrettable. Please accept our apologies. We will work with our housekeeping and maintenance staff to ensure your experience is not repeated. Also, in an effort to provide our guests with the cleanest kitchenware possible, we now store our items... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 13, 2014 via mobile

I wish they had negative stars for this review... I stay here for buisness and my Company paid for the hotel it was soooooo bad I changed hotels using my own money. Stains and mold everywhere the maids only came once in the three days I was there. For your own safety go across the street. Also my Coworkers tablet... More 

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 3, 2014

It could be a decent hotel if it the upkeep was better but as it is, this place was gross. They seem to be very concerned with theft because you have to call to ask for dishes, etc (even a trash can wasn't provided). We arrived late at night after a long drive and were exhausted. As soon as we... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Denver - Aurora South, responded to this review

The staff and I read your comments about your stay with us. Please accept our most sincere apologies that my staff was not available to provide you with requested necessary items. I will work with my staff to ensure that they are following up with guests after check-in to ensure that they have all they need to ensure that your... More 

Bishop, California
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 26, 2014

The first reservation I made was for the newer ESA across the street; however they lost my first reservation. I made another reservation but this time they did not take my credit info, stating that was not their policy. Of course, when I called back to confirm a 2nd time, they had no record of my reservation and no rooms... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Denver - Aurora South, responded to this review

Mel, Thank you so much for your feedback. The team and I have reviewed your comments and we apologize that we were not able to meet your expectations, from the reservation mishaps to the condition of your room. We are truly sorry for your experience. We are taking steps to remedy the pet debris situation as well as the overall... More 

Colorado Springs, Colorado
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 9, 2014

We had to go to Denver for a family emergency and did not reserve a room anywhere, which is our fault---after driving around for 2 hours looking for a room, we were exhausted and found this hotel--the employee that checked us in was very nice, but that is the only good thing I can say, besides the fact that the... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Denver - Aurora South, responded to this review

The staff and I read your comments about your stay with us. The situation you described regarding the smoke odor and cleanliness issues in your room is unacceptable. Please accept my apologies. In response to your feedback, I will be meeting with my housekeeping staff to review cleanliness standards so that your experience is not repeated. As well, I do... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 28, 2014

The rooms are extremely unclean. I had an issue with the room behind me being a smoking room and the smoke coming in through my kitchen cabinets making my room smell like gross cigarettes. They sent someone up to my room to see about it, I was told that was a smoking room and there isn't anything that could be... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Denver - Aurora South, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that there were cleanliness issues in your room. I discussed your comments with the team, and we are implementing new cleaning policies and procedures to prevent your experience from being repeated. As well, I do apologize for the smoke odor... More 

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Additional Information about Extended Stay America - Denver - Aurora South

Address: 13941 East Harvard Avenue, Aurora, CO 80014 (Formerly Homestead Studio Suites - Denver - Aurora)
Phone Number:
Location: United States > Colorado > Aurora
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Denver - Aurora South 2*
Number of rooms: 137
Reservation Options:
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Also Known As:
Homestead Denver Aurora

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