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All 50 Aurora hotels

Extended Stay America - Denver - Aurora South

2.0 of 5 Hotel   |   13941 East Harvard Avenue, Aurora, CO 80014 (Formerly Homestead Studio Suites - Denver - Aurora)
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Ranked #22 of 50 Hotels in Aurora
A recent review
5 of 5 stars reviewed 1 week ago
Ron K
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99 reviews from our community

Traveler rating
    34
    9
    8
    19
    29
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11
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22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (21)
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    (29)
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1 review
5 of 5 stars

Staff very helpful. Teri excellent with helping out with any problem. All staff excellent. This hotel is run with excellent people. I would recommend this hotel to others. Rooms are clean. I have had no problems with staying here.

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durango,co
Senior Contributor
48 reviews 48 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

Checked in and went to room around 3:30pm. Bed wasn't made and room not cleaned moved me to another room. It was ready but didn't realize until the next morning there was no way turn the shower on. The diverted lever was gone. No stopper so couldn't take a bath either. Called but no response. Having a snow storm so... More 

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2 reviews
1 of 5 stars Reviewed 1 week ago

First of all I never write reviews for hotels. However I feel obligated to voice my opinion regarding my one day stay here. Prior to checking in the day before I contacted the hotel to ask for a early check in to be able to work online from the comfort of my room. I asked the manager if it was... More 

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1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

I really appreciate the smoking room option, it snows randomly & often so not having to put on layers to go outside is excellent. The bed was Super comfortable, I enjoyed my Stay-cation. Only complaint I have, there was no coffeepot, the dishes, utensils & pots that come with room was incomplete.

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1 review
1 of 5 stars Reviewed January 16, 2015

was treated very rudely by the morning manager when asked to get my deposit back she came in with an attitude like she was drinking all night. Was yelled at and told I couldn't get deposit til she was ready

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Manager_11525, General Manager at Extended Stay America - Denver - Aurora South, responded to this review

Thank you for taking the time to write a review of our hotel. I apologize if our staff did not attend to your needs in a professional manner. I will be meeting with our staff to review your comments to ensure this does not continue in the future. Thank you for bringing this to our attention. We hope to have... More 

1 review
1 of 5 stars Reviewed January 6, 2015

The first day was an inconvenience.. the downstairs smoking room I requested was not clean..I have arthritis so hauling luggage up stairs is not an option for me but not a big deal they'll get the room cleaned and I can switch the next day..I was more than ok with this.. and expected the room to be in good repair... More 

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Manager_11525, General Manager at Extended Stay America - Denver - Aurora South, responded to this review

Victoria - Thank you for bringing this to our attention. The situation you described regarding the lack of cleanliness is unacceptable. Please accept our apologies. To make sure your experience is not repeated, we will retrain our housekeeping staff to ensure our rooms are always cleaned thoroughly prior to our guest's arrival. Thank you again for sharing your experience with... More 

Top Contributor
125 reviews 125 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed January 2, 2015

I guess I just prefer what I know. Overall the place seemed like it was a little run down. I don't blame management that the room smelled of smoke. I know they can't be big brother. If you expect Ritz Carlton you will be disappointed, the price point attracts what it does. It was OK I just didn't care for... More 

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Manager_11525, General Manager at Extended Stay America - Denver - Aurora South, responded to this review

I appreciate you bringing your experience to our attention. Please accept our most sincere apologies for the smoke odor in your room. To uphold our company's high standards, we have implemented new procedures which should help with enforcing non-smoking policies. Thank you very much for providing us with your feedback. I would be happy to speak with you further. If... More 

1 review
1 of 5 stars Reviewed December 17, 2014 via mobile

Spiders in the sheets. Filthy rooms, rude and incompetent staff. Bed was so hard, I'd rather sleep on the floor. We got lured in by low prices, but boy, it was "worth" the money. The whole room is tiny and poorly lit, like a dungeon. Nearly impossible to get the manager to resolve the problems. AC was so loud, felt... More 

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Los Angeles, California
1 review
3 of 5 stars Reviewed October 26, 2014

How do you rate a hotel that has lots of physical issues (broken things, worn and soiled) and yet has a staff that any 4 star hotel would be proud of? Well that is what you have here in Aurora. The hotel, unfortunately, is not one of the area Extended Stays that has been rehabbed and it shows it very... More 

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Tulsa, Ok
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 25, 2014

I stayed at this hotel in June of 2014...would not even consider it again. Dump, dump. Abandoned automobiles, trash in drives and parking area. Transient type HUD residents in abundance. Not recommended.

Was this review helpful? Yes 1
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Additional Information about Extended Stay America - Denver - Aurora South

Address: 13941 East Harvard Avenue, Aurora, CO 80014 (Formerly Homestead Studio Suites - Denver - Aurora)
Phone Number:
Location: United States > Colorado > Aurora
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Denver - Aurora South 2*
Number of rooms: 137
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Extended Stay, Priceline, Expedia, Orbitz, Hotels.com, Odigeo and Tingo so you can book your Extended Stay America - Denver - Aurora South reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Homestead Denver Aurora

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