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All 50 Aurora hotels

Extended Stay America - Denver - Aurora South

2.0 of 5 Hotel   |   13941 East Harvard Avenue, Aurora, CO 80014 (Formerly Homestead Studio Suites - Denver - Aurora)
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Extended Stay America - Denver - Aurora South
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Ranked #23 of 50 Hotels in Aurora
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88 reviews from our community

Traveler rating
    33
    8
    7
    16
    24
See reviews for
18
11
21
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Colorado Springs, Colorado
Contributor
20 reviews 20 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

What can say... If you don't mind the smoke detectors hanging off the walls and sticky carpet...this place could be for you. Actually, I was a little cold so I decided to put the heater on and almost immediately it set off the smoke detectors. The smoke detector may have been hanging off the wall, but it did work. There... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Denver - Aurora South, responded to this review

Daniel - Thank you for bringing your experience to our attention. The condition of your room that you described is truly regrettable. Please accept our apologies. We will work with our housekeeping and maintenance staff to ensure your experience is not repeated. Also, in an effort to provide our guests with the cleanest kitchenware possible, we now store our items... More

1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

I wish they had negative stars for this review... I stay here for buisness and my Company paid for the hotel it was soooooo bad I changed hotels using my own money. Stains and mold everywhere the maids only came once in the three days I was there. For your own safety go across the street. Also my Coworkers tablet... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

It could be a decent hotel if it the upkeep was better but as it is, this place was gross. They seem to be very concerned with theft because you have to call to ask for dishes, etc (even a trash can wasn't provided). We arrived late at night after a long drive and were exhausted. As soon as we... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Denver - Aurora South, responded to this review

The staff and I read your comments about your stay with us. Please accept our most sincere apologies that my staff was not available to provide you with requested necessary items. I will work with my staff to ensure that they are following up with guests after check-in to ensure that they have all they need to ensure that your... More

Bishop, California
2 reviews
1 of 5 stars Reviewed 3 weeks ago

The first reservation I made was for the newer ESA across the street; however they lost my first reservation. I made another reservation but this time they did not take my credit info, stating that was not their policy. Of course, when I called back to confirm a 2nd time, they had no record of my reservation and no rooms... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Denver - Aurora South, responded to this review

Mel, Thank you so much for your feedback. The team and I have reviewed your comments and we apologize that we were not able to meet your expectations, from the reservation mishaps to the condition of your room. We are truly sorry for your experience. We are taking steps to remedy the pet debris situation as well as the overall... More

Colorado Springs, Colorado
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 9, 2014

We had to go to Denver for a family emergency and did not reserve a room anywhere, which is our fault---after driving around for 2 hours looking for a room, we were exhausted and found this hotel--the employee that checked us in was very nice, but that is the only good thing I can say, besides the fact that the... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Denver - Aurora South, responded to this review

The staff and I read your comments about your stay with us. The situation you described regarding the smoke odor and cleanliness issues in your room is unacceptable. Please accept my apologies. In response to your feedback, I will be meeting with my housekeeping staff to review cleanliness standards so that your experience is not repeated. As well, I do... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 28, 2014

The rooms are extremely unclean. I had an issue with the room behind me being a smoking room and the smoke coming in through my kitchen cabinets making my room smell like gross cigarettes. They sent someone up to my room to see about it, I was told that was a smoking room and there isn't anything that could be... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Denver - Aurora South, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that there were cleanliness issues in your room. I discussed your comments with the team, and we are implementing new cleaning policies and procedures to prevent your experience from being repeated. As well, I do apologize for the smoke odor... More

Jenks, Oklahoma
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed July 26, 2014 via mobile

Stayed here the last night of our trip to denver. Nothing like the commercials I'll tell you that. Wish I stayed at the motel 6 across the street that was 60 a night. Not worth wasting almost a 100 a night at this dump. Keep on going!

Was this review helpful? Yes 1
Schellsburg, Pennsylvania, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 21, 2014

I checked in around 10 in the night. We walked into a stale cigarette smell, that was the first problem. The second is my wife spent an hour scrubbing the room. The bathroom had mold all over the shower and tub, then the toilet looked like it hadn't been touched in days. My wife had to scrub pee and pubic... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Denver - Aurora South, responded to this review

Darrin - I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that your room had a number of cleanliness and repair issues. To make sure this doesn't happen again, I am holding a staff meeting to discuss the importance of reporting safety items that need to be fixed in the room... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 21, 2014

First off the motel room smells of old cigarettes. Second the room is filthy, stains on the floor, stains on the comforter, mold growing all over the bathroom tub. The kitchen has broken cupboards and looks like it hasn't been cleaned in awhile. We are not sure but I don't think the bedding has been changed ither. Very gross here,... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Denver - Aurora South, responded to this review

Stephanie - Thank you for the feedback about your stay at our hotel. Please accept our most sincere apologies for the condition of the room and that you had to move rooms in addition to this. To ensure that a situation like yours doesn't happen again, my team is going to be very proactive checking the rooms for guests arriving... More

Casper, Wyoming
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 4, 2014

I would not recommend staying here. I booked two beds. I was given one bed and a pull out couch. The toilet was not clean, the room was supposed to be nonsmoking. The room wreaked of smoke. And the air conditioner didn't work.

Was this review helpful? Yes 1
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Additional Information about Extended Stay America - Denver - Aurora South

Address: 13941 East Harvard Avenue, Aurora, CO 80014 (Formerly Homestead Studio Suites - Denver - Aurora)
Phone Number:
Location: United States > Colorado > Aurora
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Denver - Aurora South 2*
Reservation Options:
TripAdvisor is proud to partner with Extended Stay, Priceline, Travelocity, Expedia, Booking.com, Tingo, Odigeo, Otel, Hotels.com and Venere so you can book your Extended Stay America - Denver - Aurora South reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Homestead Denver Aurora

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