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All 48 Aurora hotels

Extended Stay America - Denver - Aurora South

2.0 of 5 Hotel   |   13941 East Harvard Avenue, Aurora, CO 80014 (Formerly Homestead Studio Suites - Denver - Aurora)
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57%
Ranked #16 of 48 hotels in Aurora
Certificate of Excellence 2013
A recent review
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71 people have reviewed this hotel

Traveler rating
    32
    8
    5
    13
    13
See reviews for
14
10
17
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Aurora
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

The crestwood suites off of Harvard st. Aurora CO. Is a place I can rely on all the time. They are very friendly and also understanding. The service is also outstanding. I would recommend this place for any family s or individuals who are looking for a safe place to stay.

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Denver - Aurora South, responded to this review

The staff and I appreciate your kind remarks. We’re thrilled to learn that you enjoyed your time at our hotel and the service our staff provided. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the near future! More

Gillette, Wyoming
Contributor
14 reviews 14 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 9, 2014

We stayed at the extended stay on Evans in Aurora CO for one night. The associate was extremely friendly and did a great job of checking is in. We had someone try and enter the room shortly after midnight, thanks goodness for the interior locks. Also we had a domestic dispute going on for a couple of hours in the... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Denver - Aurora South, responded to this review

Shawn – I appreciate you taking the time to write a review of our hotel. I am glad to hear that you found your room to be clean and our staff to be friendly. I am also happy that you enjoyed our convenient location. Still, I apologize for the noise disturbance you experienced from other guests. As well, I am... More

Denver, Colorado
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 17, 2014

I've stayed at this place before w my boyfriend to have date nights & for the price it was nice. But after our most recent stay here, we were sadly disappointed! The blankets were dirty, stains on the walls that would've taken minutes to wipe down, bathtub hadn't been cleaned & had hair all over, there were items left in... More

Was this review helpful? Yes 1
Victoria
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 1, 2013

Our first night in Denver at the start of a 5 week road trip. Very basic room, quite old and scruffy. Friendly and good office staff. The hotel looks as though it is being used for displaced or homeless families, giving it a most unusual appearance for visitors. Quite a long trek for public transport links to downtown Denver. Average... More

Was this review helpful? Yes 1
Pensacola, Florida
1 review
5 of 5 stars Reviewed November 1, 2013

We changed our reservation to 1 day earlier and they were very helpful. When we arrived the first person we met was Andre and he was nice and very professional. Everyone we have met here has been great. I read these other reviews and wonder what these people expect. I have traveled rather extensively in my lifetime, and for a... More

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denver
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 15, 2013

There rooms are dirty, the staff is unprofessional and lack communication skills, the shower does not drain worse than a motel very sad to say it has Extended Stay attached to this very disgusting place

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Denver - Aurora South, responded to this review

I appreciate you bringing your experience to our attention. The situation you described regarding the room condition upon your check in is truly regrettable. We are very sorry for your experience. To ensure that a situation like yours doesn't happen again, my team is in the process of deep cleaning rooms as well as inspecting rooms prior to a guests... More

Aurora, Colorado
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 14, 2013 via mobile

The only polite person at this location is Andre. Other than that staff are rude. I was locked out of my bathroom and called twelve (12) Times to front desk with no answer, I finally used a sick to open it. Room was not clean, I had to clean woke room and go wash the shower curtain that is cotton... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Denver - Aurora South, responded to this review

Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you had problems with your room. We should have caught the chair and shower curtain and for this I do apologize. In response to your feedback, we are inspecting... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 13, 2013

We arrived after a morning of flight delays to be told our room wasn't ready. We came back an hr later and hauled our suitcases up the stairs only to open the door and be horrified. We got a non smoking room which stunk of cigarette and there were burn marks all over the couch, bed, table and kitchen bench.... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Denver - Aurora South, responded to this review

Catherine - I received a copy of your review, and wanted to take a moment to personally respond. I am so disappointed that we checked you into a dirty room, causing you unnecessary problems. Please accept my apology. I met with the staff, and we will be inspecting every room prior to a guests arrival to ensure that occurrence is... More

Aurora, Colorado
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 27, 2013

I was moving to Aurora, CO and needed a hotel room for the night before I was able to move into my apartment. This hotel was both close to my new apartment, and they accepted pets with a $25 per night pet fee. The first room given to me smelled of a combination of smoke and mildew, had not been... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Denver - Aurora South, responded to this review

Joel - I appreciate you taking the time to write a review of your experience with us. The situation you described regarding the room condition is truly regrettable. We are very sorry for your experience. To prevent this from happening again, my team is currently in process of deep cleaning rooms and we have had many updated with new carpet... More

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 12, 2013 via mobile

I don't know if our arrival time got us one of the last rooms left, but that is no excuse for what we experienced. There was a hole in the bathroom door, holes in the carpet, and a whole bunch of other cosmetic changes that needed to be made. We had to request extra bedding for the sofa sleeper as... More

Was this review helpful? Yes 2

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Additional Information about Extended Stay America - Denver - Aurora South

Also Known As:
Homestead Denver Aurora
Address: 13941 East Harvard Avenue, Aurora, CO 80014 (Formerly Homestead Studio Suites - Denver - Aurora)
Phone Number:
Location: United States > Colorado > Aurora
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #16 of 48 hotels in Aurora
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Denver - Aurora South 2*
Reservation Options:
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