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Lexington Inn & Suites - Denver Airport at Gateway Park

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16921 East 32nd Avenue, I-70 & Airport Boulevard, Aurora, CO 80011 (Formerly Days Inn)
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Lexington Inn & Suites - Denver Airport at Gateway Park
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Lexington Inn & Suites - Denver Airport at Gateway Park
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26 reviews from our community

Traveler rating
    6
    7
    6
    5
    2
See reviews for
7
5
6
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Littleton, Colorado, United States
Contributor
15 reviews 15 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

The Lexington has recently changed from the Comfort Inn and I hope they got a good deal. The reception staff was very friendly, but the room was in serious need of attention. Obviously no one had stayed in the room or cleaned it for weeks since daylight savings time changed because the clocks were an hour off. The alarm clock... More 

Was this review helpful? Yes
Christopher K, General Manager at Lexington Inn & Suites - Denver Airport at Gateway Park, responded to this review

Dear Randi S, Thank you for your positive comments on your recent stay. I am thankful of the great staff we have here and your confirmation of this is comforting. I did want to let you know we have a cleaning and inspection process in place to help minimize cleanliness issues. However, it does appear the ball was dropped on... More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

The room was very clean,although the furniture was a little dated...my room phone was not working, & was replaced soon after I notified staff. The staff was very friendly & eager to help with a smile on their face. My room had a nice flat screen TV with direct TV service that included HBO. The heater blew hot air but... More 

Was this review helpful? Yes
Delilah K, Assistant General Manager at Lexington Inn & Suites - Denver Airport at Gateway Park, responded to this review

Thank you so much for your review. Here at Lexington Inn & Suites we are proud to have excellent staff members that work very hard to maintain guest relations and to promote a positive guest experience. We are in the process of remodeling this property, and we hope that you will come stay with us again in the near future... More 

Arizona
Top Contributor
51 reviews 51 reviews
17 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our flight was cancelled on 2/21/15 due to a snow storm in Denver. It took three hours for the shuttle to arrive at the airport, considering the roads and the fact that all employees couldn't get to the hotel for their shift. Conner was the driver and was very helpful and apologized for the wait. The Lexington is a former... More 

Was this review helpful? Yes
Delilah K, AGM at Lexington Inn & Suites - Denver Airport at Gateway Park, responded to this review

While I am very sorry for your cancelled flight during the snowstorm, I would like to thank you for your review. We do the best we can to accommodate each and every one of our guests no matter what their situation is or how they come to our property. We are always happy to do whatever we can to make... More 

Billings, Montana
1 review
5 of 5 stars Reviewed 4 weeks ago

I had flight problems Fri, 2/20/15 and stayed at this facility. Another visitor, a senior, also missed the flight and we met on the shuttle. I want to tell you how grateful I am that Conner helped me Sat AM contact her so I could help her get back to airport, etc. he was very efficient and professional yet caring.... More 

Was this review helpful? Yes
Delilah K, AGM at Lexington Inn & Suites - Denver Airport at Gateway Park, responded to this review

Thank you so much for the wonderful review. We strive to have excellent customer service, as well as having a clean, comfortable environment for our guests no matter what time of day or night they may come in. We truly appreciate you choosing to stay with us and we hope that you will come visit us again if you are... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 29, 2015

Staff is rude. Very noisy location. Housekeepers constantly snoop through your belongings and steal thing like tweezers and nail clippers. Thank God we were only there a couple nights. Won't ever stay here again and neither should any of you who read this!!!

Was this review helpful? Yes 1
Christopher K, General Manager at Lexington Inn & Suites - Denver Airport at Gateway Park, responded to this review

Dear HotelLadyMam, I apologize your stay was not to your satisfaction. We strive to go above and beyond to make our guest's stay pleasurable. I apologize you feel we fell short of your expectations. During your extended stay, we are glad you chose us and felt we provided you with many accommodations to assist you with your needs. Our staff... More 

Glenwood Springs, Colorado
Senior Reviewer
9 reviews 9 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 25, 2015

We stayed at this hotel & left our car for two weeks. When we got back our car's battery was dead. We met a very kind young man at the desk named Bo who told us he would be glad to help us & rang our room about an hour later. We were tired & worn out from our travels... More 

Was this review helpful? Yes
Christopher K, General Manager at Lexington Inn & Suites - Denver Airport at Gateway Park, responded to this review

Dear Rutcita, Thank you so much for your kind words. We are so appreciative of our great staff, as they care for our guests' needs and do whatever they can to help. I am happy to hear he was able to get you going the next morning for your trip back home. Thank you for choosing Lexington Inn & Suites... More 

Glenwood Springs, Colorado
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 24, 2015

Left our car for two weeks while in Mexico. When we tried to leave in the morning our car's battery was dead. Fortunately I had jumper cables. Bo, the front desk person, who had worked all night, came back to the hotel and jumped my car. Otherwise the hotel offers no service in this regard. Were it not for the... More 

Was this review helpful? Yes
Delilah K, A.G.M. at Lexington Inn & Suites - Denver Airport at Gateway Park, responded to this review

Thank you so much for your review. Our hotel shuttle does carry jumper cables for the purpose of starting guest vehicles. If the shuttle isn't available, our employees will do their best to make sure our customers are taken care of. We hope you will come see us again in the future and We appreciate you choosing Days inn &... More 

Torrington, Wyoming
1 review
5 of 5 stars Reviewed January 21, 2015

Anyone who wants a 5* hotel with services and amenities should expect to pay for them. You don't expect as much for the price and when you get more than you expect you are truly satisfied. I suspect some of the reviews (the one about the grumpy shuttle driver particularly) were reviewing the Tower Road Days Inn, not this one.... More 

Was this review helpful? Yes
Delilah K, A.G.M. at Lexington Inn & Suites - Denver Airport at Gateway Park, responded to this review

We appreciate your review, and we are extremely pleased that you were happy with your accommodations here at Days Inn & Suites Aurora. Customers are our first priority and We are proud to have it be noticed and recognized on Trip Advisor. Please come see us again if you get a chance in the future so you can see our... More 

Eagle, Colorado, United States
2 reviews
4 of 5 stars Reviewed January 21, 2015

It's not very often that a front desk person at a hotel really goes the extra mile but that was my experience when I booked my 89 year old father into this hotel. Damon bent over backwards to ensure Dad's pleasant stay and even wanted to know when exactly he would be arriving so that Damon himself could guide him... More 

Was this review helpful? Yes
Delilah K, A.G.M. at Lexington Inn & Suites - Denver Airport at Gateway Park, responded to this review

Thank you for taking the time to write us such a positive review. We appreciate you choosing Days Inn & Suites Aurora and we look forward to seeing you again. Warmest Regards, More 

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