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Hotel Jerome, An Auberge Resort

#5 of 36 Hotels in Aspen
GreenLeadersSilver level
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330 E Main St, Aspen, CO 81611
Special Rate
3rd Night Free
Best prices for: 1 room 1 guest
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Hotel Jerome, An Auberge Resort
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Hotel Jerome, An Auberge Resort
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417 reviews from our community

Traveler rating
    327
    52
    20
    8
    10
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63
191
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55
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Hotel Jerome, An Auberge Resort
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Durham, North Carolina
1 review
5 of 5 stars Reviewed January 21, 2011

This was truly a pleasure in all senses of the word. First, the nicest staff I have ever had the pleasure to deal with. Being in the service industry I notice things that other people don't, the cleanliness, smiles, and comfort make one feel at home and well taken care of. I wish I could live there.

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Tavernier, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 16, 2011

Concierge services were not reliable. Starting with our activities and our private suv service. I understand Victorian. But it's more old than Victorian. Especially the rooms. The Hotel lobby is allright, expected Victorian. Rooms could be more updated new Victorian. Looking at other Hotels in the area, Our Lobby was small and had no grand entrance. over priced for Christmas... More 

Was this review helpful? Yes 1
Johannesburg
Contributor
14 reviews 14 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 10, 2011

We just returned from a great ski holiday in Aspen. We stayed at the Hotel Jerome for 4 nights, in room 200. The room is on the first floor DIRECTLY above the "Library". Not a quiet place as one would asume !! They have live entertainment and noisy music most evenings that go on well into the night. The thumping... More 

Was this review helpful? Yes 2
New York City, New York
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 4, 2011

I would like to open this review by stating that I am not a picky person, nor am I someone who has no appreciation for things. I believe I am not horribly pretentious and I feel I always look to the positive sides of all situations; asserting all of these points, I do, however, refuse to pretend to be content... More 

Was this review helpful? Yes 2
Toronto, Canada
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 1, 2011

Booked at 10 day stay at the Jerome. The Concierge desk was very helpful in setting up dinners, lift tickets, etc (especially Meredith). We booked 4 rooms (7 people). Rooms were clean albeit a little tired. Separate shower from tub is a great feature. The staff were all excellent in helping with every request. The shuttle service to Aspen Mt.... More 

Was this review helpful? Yes 1
Newcastle, Australia
Contributor
14 reviews 14 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 30, 2010

We stayed at Hotel Jerome for 5 nights over Christmas 2010 with our daughter 14 and son 11. Whilst the Hotel was beautiful and the front desk staff were very helpful our stay was not perfect. We were quite disappointed with a couple of aspects of the service provided. We had booked the hotel restaurant for Christmas Eve and Christmas... More 

Was this review helpful? Yes 1
Boca Raton
Top Contributor
55 reviews 55 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 29, 2010

The rooms are very comfortable and the best deal in Aspen by far. But be careful. Getting to and from the airport and relying on the Hotel Jerome pick-up and return, can be tricky. Plan to call the front desk, at least 3 times. Sending packages to the Hotel for Hold for check-in, works pretty good. But sending the same... More 

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New York City, New York
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 26, 2010

Booked Christmas Dinner at the Jerome for me and my wife, my 2 sons and their wives. It was a buffet for $65 per person. Food was pretty good, we had 2 bottles of wine. Service was OK, staff removed dirty plates when we'd go up to the buffet for more food. We finished and I asked for the check.... More 

Was this review helpful? Yes 4
Sydney, Australia
2 reviews
5 of 5 stars Reviewed December 11, 2010

I just came back from a 3 night stay at Hotel Jerome. Prior to my trip to Aspen, I perused through trip advisor to compare reviews of various hotels and after careful consideration based on: feedback, price, location I settled to Hotel Jerome. Boy did I choose the right hotel! The interior has a vintage, old world charm that has... More 

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Michigan
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 16, 2010

Actually stayed at Hotel Jerome last October 2009 (date of stay didn't go back that far) -- totally forgot to review it then! We booked when Rock Resorts had an advertised special for $99/night. What a great deal! We were upgraded to a King Suite (corner of the hotel) with a separate sitting room, huge bathroom and large bedroom. Amazing.... More 

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