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Hotel Jerome, An Auberge Resort

#5 of 36 Hotels in Aspen
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330 E Main St, Aspen, CO 81611
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Conde Nast #6 Best Hotels
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Hotel Jerome, An Auberge Resort
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Hotel Jerome, An Auberge Resort
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415 reviews from our community

Traveler rating
    325
    52
    20
    8
    10
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63
190
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55
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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New York
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed at Hotel Jerome for a business conference in March 2015. The hotel has all the amenities of a modern hotel but retains historic elegance and charm. My room was very large and very well appointed. Have the staff set up the humidifier as the air is pretty dry in Aspen. Everything is very upscale - the bathroom, linens, and... More 

Was this review helpful? Yes 1
New York City, New York
Top Contributor
69 reviews 69 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

What a super hotel. Our room was beautiful, the Jerome delivered us to the ski lift each day, even though the short ride took only a couple of minutes and although we spent no time there the bar area looked busy and well designed. After an all too brief three night stay we are definitely fans. If you stayed her... More 

Was this review helpful? Yes 1
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear Rod L, Thank you for taking the time to write a wonderful review of your recent visit on Tripadvisor. I am thrilled you stayed with us before and now after our renovations. I look forward to welcoming you back to Hotel Jerome in the future and hope you can stay with us longer to enjoy all the facilities. With... More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was a dream home away from home. Apart from the deliciously comfortable rooms and the great location, the best thing about this hotel is the staff. The cute boys in black cowboy hats remember you by name and are always on hand to help with directions, short car rides around town (complimentary), help with bags and opening doors.... More 

Was this review helpful? Yes 1
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear mochi2012, Thank you for taking the time to write such a wonderful review on Tripadvisor. I was thrilled to read about your stay and about your visit to Hotel Jerome. It was a great pleasure to share your review with our team. I love our Living Room Lounge and the fireplace, especially when it's snowing outside. It's the perfect... More 

Denver, Colorado, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I brought my mom to spend the night in Aspen . We went to see Jennifer Hudson's concert.. Oh my god, Hotel Jerome was perfect elegant and old money style.. The room was so gorgeous . I really enjoyed to stay there.. Easy to walk to Main Street, 5 stars restaurants, and high end stores.. I would love to go... More 

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Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear John B, Thank you for taking the time to write your review on Tripadvisor. I was thrilled to read you and your Mom chose to stay at Hotel Jerome for the Jennifer Hudson concert. I look forward to having the opportunity to welcome you back again in the future. With warm regards, Anthony DiLucia General Manager, Hotel Jerome An... More 

Leawood, KS
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 15, 2015

Recently enjoyed four nights at the Jerome on business. From the decor to room quality, service, food and entertainment, this is one of the top hotels in the world. Outstanding staff who are passionate about the hotel and Aspen.

Was this review helpful? Yes 2
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear NEW2KC, Thank you for taking the time to write such a glowing review of your previous visit to Hotel Jerome. It was such a pleasure to share your review with our team. I look forward to having an opportunity to welcome you back to Hotel Jerome in the future. With warm regards, Anthony DiLucia General Manager, Hotel Jerome An... More 

Portland, Oregon
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 13, 2015

We went here to meet friends for dinner. I love old, historic locations, so the ambiance was great. The food wasn't incredible, but it was certinaly far above average, high quality, generous portions, and the service was excellent. I have gone here since the late 1970's, it's a landmark location, it's truly the old Aspen and I go there just... More 

Was this review helpful? Yes 2
Buenos Aires
Contributor
17 reviews 17 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 7, 2015

I stayed in the Hotel Jerome in Aspen CO for five nights over the Feb 1st 2015 weekend. It was my second ski vacation in Aspen and my first stay at the Jerome. The service was as near to flawless as service can get. From the doorman to the checkin to the restaurant to room service, the staff did not... More 

Was this review helpful? Yes 2
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear Johan_roets, Thank you very much for taking the time to write such a wonderful review of your recent visit to Hotel Jerome. It was a great joy to share your review with our Hotel Jerome Team. I look forward to having the opportunity to welcome you back to Hotel Jerome in the future. With warm regards, Anthony DiLucia General... More 

Aspen, Colorado
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 31, 2015

Recently stayed at the Hotel Gerome for my birthday with my girlfriend. Edgar at the front desk gave us a complimentary upgrade upon arrival. we then were thrilled to see a welcome letter from Tamara the head of Concierge with a bottle of champagne as well as a personalized letter from Tony the GM with a crudite platter! The room... More 

Was this review helpful? Yes 2
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear Jonnymatches, Thank you for taking the time to write such a wonderful view of your stay on Tripadvisor. I am thrilled you were able to celebrate your birthday with us. Thank you for recognizing Edgar, Tamara and Chef Jason, they are all great assets to the Hotel Jerome team. We look forward to celebrating your birthday next year! With... More 

Kansas City, Missouri
Contributor
19 reviews 19 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 28, 2015

The Hotel Jerome in Aspen has all the feel and elegance "old Aspen." Sitting on the Main Street you have easy walking to the entire town. It has a western feel, its warm, inviting and the staff is excellent. The food is pricy but very good. Rooms are spacious and the pool and hot tub are kept at just the... More 

Was this review helpful? Yes 1
Dayton, Ohio
Top Contributor
59 reviews 59 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 27, 2015

We stayed here for our honeymoon. I have never experienced such great hospitality. The spa was incredible, the room perfect and the location even better. We couldn't ask for anything more special. We can't wait to head back.

Was this review helpful? Yes 2
Tony D, General Manager at Hotel Jerome, An Auberge Resort, responded to this review

Dear chefbaby2013, Thank you very much for taking the time to write such a wonderful review on Tripadvisor. It was a great pleasure to share your review with our Hotel Jerome team. Thank you for spending your Honeymoon with us and I look forward to welcoming you back for your Anniversary! With warmest regards, Anthony DiLucia General Manager, Hotel Jerome... More 

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