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All 36 Aspen hotels

Hyatt Grand Aspen

4.5 of 5 Hotel   |   415 E Dean St, Aspen, CO 81611
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Hyatt Grand Aspen
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Ranked #9 of 36 Hotels in Aspen
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
REB-CO Colorado
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106 reviews from our community

Traveler rating
    74
    21
    6
    5
    0
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31
44
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3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Colorado
Top Contributor
74 reviews 74 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Every part of the stay was perfect. From the valets, front desk staff, housekeeping up to Vic, the general manager. They wanted your stay to be perfect. The room was spacious and VERY clean. Bathroom was huge! We used the hot tub and it was very relaxing. The location was excellent for what we wanted to do. By the way,... More

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Lafayette, Colorado
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hyatt Grand Aspen is a well managed, well run, first rate experience. The staff anticipates your needs and will go out of their way to make your stay a first rate experience. The housekeeping staff provides twice a day service...once to clean during the day and turn down service in the evening. The property is extremely well maintained. You... More

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Kiawah Island, South Carolina
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Wonderful hotel for staying in Aspen. Great locations and almost all restaurants are walkable from the hotel. Great staff and very helpful and friendly. Great complementary breakfast but only one toaster so an unfortunate line occurs at busy times which can be solved with another toaster. Have staff there several times and would never consider another property. Also very quiet... More

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phx
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We chose this hotel because we are passport members and like to accumulate points. This hotel is beautiful, rooms are clean, spacious, beautiful views and the location is great. But I want to warn people that aren't familiar with this type of hotel because I didn't know these things and it may be helpful to some. There is no food... More

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Chicago, Illinois
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 22, 2014

Our family traveled to Aspen with high hopes that Hyatt would deliver yet again a spectacular stay. Unfortunately and surprisingly not the case. The hotel is located in a prime location close to everything in town. Most of the staff was not friendly as in other Hyatt properties we have visited. Especially the front desk. The concierge was helpful but... More

Was this review helpful? Yes 3
Weston, Florida
Contributor
14 reviews 14 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 17, 2014

This beautiful hotel is so convenient to the best restaurants, venues, hiking trails, and public buses...which are free for those over 65. The staff is very helpful and professional. The rooms are spacious and extremely comfortable ....the pool and outside fire pit areas are beautiful.

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Boca Raton, Florida
1 review
2 of 5 stars Reviewed August 5, 2014

The place is very clean and the accomodations are very comfortable. The staff however needs to improve exponentially if they are to adequately represent the Hyatt name and the prices paid to stay there. Starting with the front desk staff. Their attitude is as if they were doing you a favor rather than greeting you in a friendly fashion on... More

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Gabriel415, Manager at Hyatt Grand Aspen, responded to this review

Dear TripAdvisor Guest, Thank you for your feedback, we take all comments to heart. Thank you also for noticing that The Hyatt Grand Aspen is not only beautiful but an extremely clean property as well. What you did not experience was the First Class Service we are also known for and based on your comments, it looks like we missed... More

Ridgefield, Connecticut
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 1, 2014

I had a surprisingly poor stay. Hotel is in excellent location in Aspen but is considerably overpriced for the quality of services and amenities. I checked in late (after 10pm) and asked the receptionist where I could eat and she was surprisingly clueless. In the end suggested McDonald's. I needed shaving materials during my stay and receptionist couldn't find someone... More

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Austin, Texas
Senior Reviewer
7 reviews 7 reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed June 18, 2014

The Hyatt Grand Aspen was excellent and was a perfect example of the Hyatt brand. The two bedroom unit was spacious and very comfortable for a family of 4. The location is perfect as you can stroll to many restaurants and shops. The staff was very helpful and it was nice that housekeeping came everyday (despite our week long stay).

Was this review helpful? Yes 1
Seattle, Washington
Senior Contributor
38 reviews 38 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed June 17, 2014

We have stayed at this property about a dozen times and it never gets old. The property has many options for size - studio to a 3 bedroom. Condo style with beautiful Viking Appliance kitchens, fireplaces, a pool, and outdoor jacuzzi. Staff is low key but fabulous...just the way you want it. Property sits at base of gondol and right... More

Was this review helpful? Yes 1
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Additional Information about Hyatt Grand Aspen

Address: 415 E Dean St, Aspen, CO 81611
Location: United States > Colorado > Aspen
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hyatt Grand Aspen 4.5*
Number of rooms: 50
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Also Known As:
Hyatt Grand Aspen Hotel Aspen
Hyatt Aspen
Aspen Hyatt

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