We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hyatt Grand Aspen

#9 of 36 Hotels in Aspen
Certificate of Excellence
415 E Dean St, Aspen, CO 81611
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with getaroom to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hyatt Grand Aspen
View Map
Add Photo Write a Review

151 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Australia
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Arrived with my wife at the hotel this afternoon. We have stayed here now about four or five times each year for a week's skiing . It's a great location and the rooms and facilities are top class. Given that we consider ourselves to be regulars it would be reasonable to expect on arrival for whoever is on reception to... More 

Helpful?
1 Thank PhilipofOz
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thank you for filling out the survey, we appreciate the feedback. Glad to read that you feel the property is “top class”, with that said I’m sorry you weren't recognized by all of our staff members as a returning guest – it is one area we pride ourselves on. We do have a system for recognizing those returning – obviously... More 

Houston
Level Contributor
76 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed January 2, 2016

The staff picks you up and takes you to the airport, which is about a 15 minute drive. The hotel also offers free shuttle rides (at set departure and pick up times) to Snowmass and Buttermilk. There is another more advanced slope within a 5 minute walk. There is a ski rental place inside the hotel that is really convenient.... More 

Helpful?
Thank ktjf07
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thank you for the wondeful survey - Happy New Year!!! More 

Denver, Colorado
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 13, 2015

Stayed here over Thanksgiving weekend with my wife and two year old. Room was very spacious (1 BR unit). All appliances in kitchen and other areas were very modern and high-end. Bathroom was beautiful with heated tile floor, fantastic shower head and Jacuzzi tub. Front desk and concierge were very helpful with anything we needed. Twice daily housekeeping was consistently... More 

Helpful?
Thank bjackrian
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thank you for the wonderful review!!! Glad to read that all went well and that you had a nice time. Nice job on your description of our 1-bedrom units. Thanks again. Vic G. More 

Tampa, Florida
Level Contributor
61 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed December 3, 2015

Wow. I have been to a lot of Hyatt resorts, but this one blows me. From the moment you arrive, the valet attendants treat you very well, and are extremely polite. Ditto for front office/reservation desk staff. This lodge is gorgeous--as you walk in you immediately look at a stunningly beautiful, real working fireplace and lounge seating. It is rustic... More 

Helpful?
Thank Nikki W
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thank you for the wonderful review!!! Sounds like all had a great time. Thanks also for the suggestion regarding kid's activities - we are looking into adding several within the next couple of weeks. Thanks again. Vic G. More 

Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed November 29, 2015 via mobile

From the moment we arrived the staff made sure our stay was exceptional. We were in a second floor 2 bedroom unit. 5 Tv's, 4 balconies, 3 bathrooms. Extremely comfortable to say the least. All of our questions and concerns to staff were promptly taken care of. I'm not Hugh on valet parking, but the service here was convenient and... More 

Helpful?
Thank sweetoneinvegas
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thanks for the great review!!! Pleased to read that the staff performed as expected. Please, when visiitng Aspen again, feel free to call upon me. Thanks again and Happy Holidays!!! Vic G. More 

McHenry, Illinois
Level Contributor
1 review
2 of 5 stars Reviewed November 1, 2015 via mobile

I came here today requested to be on the top floor. They said they would take care of it. After waiting 2 hours and coming back they informed me I was booked on the first floor and they could do nothing for me. Pretty rediculous seeing as they are a Hyatt. They c I uld the even tell me what... More 

Helpful?
Thank StevenM14
Vic G, Manager at Hyatt Grand Aspen, responded to this review

We're sorry to read that your stay was less than perfect - as you can see by past reviews, we pride ourselves in giving great customer service. We tried to honor the request, but simply could not due to other requests, (similar to yours), that were received prior to yours. The reason for the delay was that the staff was... More 

A TripAdvisor Member
4 of 5 stars Reviewed October 30, 2015 via mobile

Only stayed one night at the Hyatt but the room, staff & services were great. Michael at the front door was exceptional. Very friendly and helpful. Location was close and easy to walk to restaurants, shopping and activities.

Helpful?
3 Thank A TripAdvisor Member
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thank you for the nice review, too bad it was only for one night. Glad to read that Michael performed as expected, I'll pass along your note. Vic G. More 

Snowmass Village, Colorado
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 21, 2015

I live in Snowmass but stayed at The Hyatt with my family for a week and absolutely loved the Hyatt! From the staff to the room we loved every minute of our stay! The continental breakfast every morning was a great surprise, and if you a chance take full advantage of the outside fire place, and the bell staff were... More 

Helpful?
2 Thank Jessica_Barrow24
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thanks for the wonderful review!!! It's always nice to see great reviews but getting one from someone in the industry means a lot. Glad to read that the staff and property performed as expected. Thanks again. Vic G. More 

Sydney, Australia
Level Contributor
57 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed October 14, 2015 via mobile

We had the great pleasure of staying at the Hyatt Grand during a ski holiday to the USA. We found the staff to be exceptional from the time we were collected from the airport to our departure. The hotel is in a prime location at the foot of the mountain boosting panaromic views and only a short walk to chair... More 

Helpful?
2 Thank Travelgirl2171
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thank you for the wonderful survey!!! Thank you for also noting that there are several unit options available for anyone thinking of staying with us. Hope you visit us again soon, if so please stop by and say hello. Vic G. More 

Naperville, Illinois
Level Contributor
98 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
5 of 5 stars Reviewed October 14, 2015

We got a studio which was much larger than the average hotel room. The decor and furnishing were outstanding. It included a large flat screen TV, a gas fireplace, a balcony with table and chairs and a mountain view, a large closet with safe, a wet bar with refrigerator, microwave and coffee maker, dual bathroom sinks with granite counters, a... More 

Helpful?
2 Thank kmjlhs
Vic G, Manager at Hyatt Grand Aspen, responded to this review

Thanks for the great review!!! Glad to read that you enjoyed the property and thanks for the great description of what you might expect in one of our studio units. I'm glad it met your needs. The timing of your visit was perfect - this time of the year can be wonderful. Thanks again. Vic G. More 

Questions? Get answers from hotel staff and past guests. Ask a question

77 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (69)
Viewed
Room/suite (19)
Viewed
Bathroom (5)
Viewed
Hotel & grounds (4)
Viewed
View from room (5)
Viewed
Dining (4)
Viewed
Pool/beach area (1)
Viewed
Other (31)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Hotel & grounds (1)
Viewed
Room/suite (4)
Viewed
Pool/beach area (2)
Viewed
Other (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Aspen hotels
0.1 mi away
The St. Regis Aspen Resort
0.2 mi away
The Limelight Hotel
The Limelight Hotel
#2 of 36 in Aspen
4.5 of 5 stars 897 reviews
0.3 mi away
The Gant
The Gant
#4 of 36 in Aspen
4.5 of 5 stars 512 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Hotel Aspen
Hotel Aspen
#13 of 36 in Aspen
4.0 of 5 stars 396 reviews
0.4 mi away
The Innsbruck
The Innsbruck
#3 of 36 in Aspen
5.0 of 5 stars 275 reviews
0.3 mi away
Hotel Jerome, An Auberge Resort
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay