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Holiday Inn Express Suites Alamosa

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3418 Mariposa, Alamosa, CO 81101
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Holiday Inn Express Suites Alamosa
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201 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Thornton, Colorado
1 review
4 of 5 stars Reviewed 3 weeks ago

The service is outstanding and cannot beat the breakfast and the variety offered. I have eaten at different hotel with complimentary breakfast, however, have not been offered refill on my coffee. It was a wonderful and comfortable place to stay...would not hesitate to stay there again when in the area!

Was this review helpful? Yes
AlamosaGM, General Manager at Holiday Inn Express Suites Alamosa, responded to this review

Thank you for your comments on your hotel stay!!! I am pleased you found breakfast enjoyable...and we will work on the pouring of coffee...thanks for the suggestion!! GM-Deborah More 

Wimberley, Texas
Top Contributor
135 reviews 135 reviews
26 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed May 29, 2015

Haven't visited any other hotels in Alamosa because this one is so great. Keep coming back every time we visit. This time the service was off the hook. Once they recognized us as IHG members they hit an applause button and all the staff clapped that we were there. Found a light bulb out in the bathroom, mentioned to the... More 

Was this review helpful? Yes 1
AlamosaGM, General Manager at Holiday Inn Express Suites Alamosa, responded to this review

Thank you for your comments on the hotel...I am pleased that the staff exceeded your expectations again!! Our check in is just fun....fun seeing return guests , new guests..making them family....and fun checking them into the hotel. Come back soon!! GM-Deborah More 

Albuquerque, New Mexico
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 26, 2015

Very nice property. Clean, new. Large room with nice bathroom. In newer area...felt very safe. Staff very friendly and helpful. Better than average breakfast with eggs, sausage, pancake and even warm cinnamon rolls! Nice touch with cookies and lemonade in the lobby during the evening. And our little westie puppy loved the doggie treats offered too. Would definitely stay again!

Was this review helpful? Yes
AlamosaGM, General Manager at Holiday Inn Express Suites Alamosa, responded to this review

Thank you for taking time to write a review of your stay. We enjoy our "pet guests" and make sure they get a 'treat' also when checking in... GM-Deborah More 

Centennial, Colorado
Top Contributor
59 reviews 59 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed May 24, 2015

Wow! Kudos to Sara who got us into our room earlier than expected. We arrived at the hotel around 11:30 and our room was not ready. We sat in the breakfast area and had our picnic lunch, relaxed and read a little. Around12:30 we needed to get ready for a wedding and asked to use the restroom. Sara moved some... More 

Was this review helpful? Yes
AlamosaGM, General Manager at Holiday Inn Express Suites Alamosa, responded to this review

Thank you for your review of the hotel. My staff does everything in their power to make all guests stay's memorable, and I am pleased that they did so during your stay. Indeed...a BUSY weekenn. GM-Deborah More 

Atlanta, Georgia
1 review
2 of 5 stars Reviewed April 6, 2015

I traveled from Georgia for business, I booked 5 nights through the hotel and when I arrived the price they told me was not the price they said over the phone and when I explained it to the women who worked front desk that morning; she was rude and explained that it was my fault, not theirs about the price... More 

Was this review helpful? Yes
AlamosaGM, General Manager at Holiday Inn Express Suites Alamosa, responded to this review

I apologize for the pricing issue that you encountered when coming to the hotel. The pricing on line we can not see, and I apologize that what you were quoted on the phone was not what was quoted when you arrived. We are gearing up for busy season with new staff and they are in training, but i am sorry... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 19, 2015

I had made a reservation at the Comfort Inn based on the fact that it was number one on trip advisor. When we arrived at that motel we were very disappointed and I was able to cancel my reservation. Luckily the Holiday Inn had rooms available and we were able to stay there. The room was just lovely with a... More 

Was this review helpful? Yes 1
AlamosaGM, General Manager at Holiday Inn Express Suites Alamosa, responded to this review

Thank you for your comments on the hotel...This is why we won the award in 2014 for being the #1 hotel in the region!! Come back soon! GM-Deborah More 

Irving, Texas
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 17, 2015

First of all, we had 4 dogs and they were VERY accommodating. They worked with us on the pet fee/deposit and were friendly to our furry babies. The hotel room was clean and had been updated so it felt comfortable. The grounds and inside of the hotel was also very clean and well-maintained. The front desk staff were very nice... More 

Was this review helpful? Yes 1
AlamosaGM, General Manager at Holiday Inn Express Suites Alamosa, responded to this review

THANK YOU for taking time to review my hotel. I am pleased that your stay was a great one for both you and the dogs! Come back soon Deborah More 

Lehi, Utah
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 16, 2015

I had occasion to stay here and had an excellent stay. The staff was friendly and the hotel is clean and well kept up. I thought the breakfast was good and had plenty of good choices. All areas of the hotel were clean and well kept up. I took advantage of the pool, hot tub and sauna which were all... More 

Was this review helpful? Yes
AlamosaGM, General Manager at Holiday Inn Express Suites Alamosa, responded to this review

Thank you for your comments on the hotel and your stay. I am pleased that we met your expectations! Come back soon...our summers are simply beautiful. GM-Deborah HIEX Alamosa More 

Huntington Beach, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 1, 2015

I have stayed in this Holiday Inn Express (HIE) before while visitng the wildlife refuges in the area. However, I typically stay at the Hampton across the street. This year I decided to try the Holiday Inn Express again. A friend planned to join me so I made the reservation for two with two beds at the senior rate, which... More 

Was this review helpful? Yes 1
AlamosaGM, General Manager at Holiday Inn Express Suites Alamosa, responded to this review

I understand your dismay at this cancellation of your reservation. ANYTHING booked on line is a prepaid reservation with very strict cancellation policies attached to the discounted rate. I am sorry you found this out the hard way. My HIGHEST suggestion is to call the hotels directly for reservations. Our cancellation policy is 6pm the day of arrival which is... More 

Santa Fe, New Mexico
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 26, 2015

We stayed at this location while visiting Adams State University. The location was convenient for our activities. The room was clean and comfortable. The staff was great and very friendly. We had breakfast there on one morning. It was pretty good for a basic hotel breakfast and had a decent variety of items. The pool and Jacuzzi were at comfortable... More 

Was this review helpful? Yes 2
AlamosaGM, General Manager at Holiday Inn Express Suites Alamosa, responded to this review

Thank you for taking time to review the hotel. I am pleased that you enjoyed your stay at the hotel and the staff was great. Please cone back and see us soon. GM-Deborah More 

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