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All 20 Avalon hotels

Catalina Canyon Resort & Spa

3.0 of 5 Hotel   |   888 Country Club Drive, Avalon, Catalina Island, CA 90704
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Catalina Canyon Resort & Spa
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53%
Ranked #20 of 20 hotels in Avalon
A recent review
5 of 5 stars reviewed yesterday
jwiser2 Salt Lake City, Utah
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453 people have reviewed this hotel

Traveler rating
    161
    72
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    72
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124
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Salt Lake City, Utah
1 review
5 of 5 stars Reviewed yesterday NEW

I recently spent a week at the Catalina Canyon Resort & Spa. The management, and entire staff could not have been more accommodating. The property is located apart from the downtown area but certainly close enough to walk. The shuttle service was exceptional and the outdoor pool was a plus. I plan on returning with my family for a vacation... More

Was this review helpful? Yes
Los Angeles, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

If you enjoy ants in your bathroom and BED, a baby cockroach in your BED, dirty carpets, a connecting door that has been busted open by a previous guest with only a security chain to now "secure" it but not CLOSE it and poor, poor customer service... then THIS is the place for you! The front desk management will kindly... More

Was this review helpful? Yes 1
Dana Point, California
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 1 week ago

Because this was our 5th trip to this hotel, they upgraded us to an ocean view room. Great room. The staff was very friendly and helpful and the pool to come home to every night before getting ready for dinner was perfect. Up in the hills a bit. We walked it a few times, but the shuttle runs continuously every... More

Was this review helpful? Yes
Phoenix, Arizona
Senior Reviewer
6 reviews 6 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago

We arrived early for check in and decided to wait since they were already checking new folks in. However it did not matter, even though they knew we were waiting they gave the rooms to people not on site. We did not get checked in till 4:30pm. And the room given to us was not the room we reserved. Honestly... More

Was this review helpful? Yes 3
Apple Valley, California
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

My husband, grandchildren and I stayed at this hotel on July 10, 2014. When we stepped into the lobby we could see the hotel was under renovation. We asked to check our luggage as our room was not ready. We were told we would get a call when our room was available (the call never occurred) and our luggage was... More

Was this review helpful? Yes 5
San Bernardino, California
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We had ANTS so bad in the room that they were in the bathroom, BEDS, AND MY SUIT-CASE! The staff acted like, "WHAT'S THE BIG DEAL YOU'RE ON AND ISLAND?" The only STAFF that seemed SEMI CONCERNED was THE HOUSEKEEPING STAFF. They tried to treat the ANTS with VINEGAR AND WATER. The ants just got WORST. My husband had to... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 weeks ago

I booked this hotel because it's one of the few that accept a one night reservation. Then I read the reviews? I was horrified with all the bad reviews I read afterward. But? I took a huge risk, and I have to say it was one of the nicest places I've stayed anywhere!! Just ask for the remodeled rooms. It's... More

Was this review helpful? Yes
CatalinaCanyonGM, General Manager at Catalina Canyon Resort & Spa, responded to this review

Dear Erik A, Thank you for taking the time to post a review and share the details with us and other travelers. We all here at the hotel take pride in being one of the only hotels with a complimentary shuttle service, affordable rates, and comfortable accommodations. Thank you for suggesting that although we are in the canyon it is... More

Lehi, Utah
1 review
2 of 5 stars Reviewed 2 weeks ago

We booked this hotel thinking it would be a nice place to stay and something really enjoyable and with great customer service. For the $300.00/ per night rate you would think that they would at least offer free breakfast but they DO NOT Offer free breakfast. When we first arrived we called the hotel to inquire about an early check... More

Was this review helpful? Yes
CatalinaCanyonGM, General Manager at Catalina Canyon Resort & Spa, responded to this review

Dear Irene W, We are very sorry to hear that you were not satisfied with your stay with us during your visit to Catalina Island. I do want to thank you for taking the time to write a review and giving some feedback because this is one of the ways that lets us know where we need to improve as... More

Los Angeles, California
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We booked the room through Groupon. Advertisement was: 31% off a $308.00 a night room. So you assume that it is going to be a decent room. When we walked into the room, it smelled moldy. The carpet was FILTHY! Full of spots, everywhere, and sticky. You were afraid to catch Toxic Shock Syndrome through your feet... A piece of... More

Was this review helpful? Yes 5
CatalinaCanyonGM, General Manager at Catalina Canyon Resort & Spa, responded to this review

Dear Tiger A5B, First, please accept our sincere apologies for any inconvenience that you experienced during your stay with us. I apologize that you experienced a lack of cleanliness. I can assure you once renovations complete all rooms will have new carpeting, new plastered walls, and new furniture. I thank you for completing the review on our property. Your feedback... More

Wilmington, Delaware
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

When we arrived we were told that they were having an ant problem. The woman at the desk told us that they could spray with a vinegar and water mixture if it was an issue. When we got to the room we noticed a few, but not too many. However, after a while we realized that they were everywhere ---... More

Was this review helpful? Yes 3
CatalinaCanyonGM, General Manager at Catalina Canyon Resort & Spa, responded to this review

Dear Jody F, Thank you very much for taking the time to write your review on trip advisor. I apologize for the ant issue you encountered during your stay. Unfortunately, when food is left out we are encountering ant visitors, and this has been problematic throughout our town of Avalon. We are currently trying to reach a quick solution. Thank... More

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Additional Information about Catalina Canyon Resort & Spa

Address: 888 Country Club Drive, Avalon, Catalina Island, CA 90704
Location: United States > California > Catalina Island > Avalon
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Catalina Canyon Resort & Spa 3*
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Also Known As:
Catalina Canyon Hotel Avalon
Best Western Avalon
Catalina Canyon Resort And Spa
Catalina Canyon Resort & Spa Catalina Island/Avalon, CA

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Swimming Pool Wheelchair access
Hotel Style
#5 Spa Hotel in Avalon
Hotel Class
Number of rooms
75

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