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All 19 Avalon hotels

Catalina Canyon Resort & Spa

3.0 of 5 Hotel   |   888 Country Club Drive, Avalon, Catalina Island, CA 90704
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Ranked #19 of 19 hotels in Avalon
A recent review
3 of 5 stars reviewed 2 weeks ago
TravlingAZGirl Tucson, Arizona
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461 people have reviewed this hotel

Traveler rating
    162
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
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English first
Larkspur, California, United States
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
119 helpful votes 119 helpful votes
2 of 5 stars Reviewed 1 week ago

The best thing about this hotel is the shuttle service....although the hotel is not located in the downtown close to the beaches, the speedy and courteous shuttles (run independently of the hotel), reduced this to a quite minor inconvenience. The problem with the hotel is it is shabby. Our room was dark, with a stained and rumpled carpet (see photo),... More

Was this review helpful? Yes
Tucson, Arizona
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The first thing to know is that they are working to make this place better, so you will be putting up with a lot of construction. The second thing to know is that it is at the TOP of the canyon, and a pretty good hike to get to the beach. The third thing to know is that you will... More

Was this review helpful? Yes 3
CatalinaCanyonGM, General Manager at Catalina Canyon Resort & Spa, responded to this review

Dear Traveling AZGirl, Thank you so much for your time in completing the online review. We appreciate your feedback and are so happy to hear that you enjoyed your stay with us. We apologize a late checkout was not available during your departure date. We certainly appreciate your comments our staff members and the nice spacious balcony you received. We... More

2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I got my daughters scuba cert on the Island, and stayed at Canyon Resort and Spa July 26th,27th, 28th. I had read the reviews and must admit I was a little apprehensive. Check in went smooth (we booked through Expedia) and I saw NONE of the rude behavior so many are complaining about. The front desk was polite, friendly, and... More

Was this review helpful? Yes 7
CatalinaCanyonGM, General Manager at Catalina Canyon Resort & Spa, responded to this review

Dear Odell82, We truly appreciate all of your wonderful compliments on our great service, accommodations and amenities! It is always exciting to hear when our guests take the time to share details of an outstanding trip after staying with us. It was our pleasure to make such an impression on you with our kind and knowledgeable customer service, clean and... More

Huntington Beach, California
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Third time we have booked the hotel for guests that didnt want to sleep on the boat. Can you believe that! Anyway, always get great reviews from the crew that stays on shore. Nice pool, quite and lovely grounds, courtesy shuttle ever 30 minutes if you dont want to walk. Rooms are clean and services has always been great.

Was this review helpful? Yes 1
CatalinaCanyonGM, General Manager at Catalina Canyon Resort & Spa, responded to this review

Dear surferdude123464, Thank you for completing the review on our hotel and for all of the great comments! It is always so rewarding to hear about all of the great experiences our guests have with us. We are more than happy to hear that you were impressed with the pool and of our premises of the hotel. Thanks again for... More

Senior Contributor
39 reviews 39 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I didn't see the reviews till after i had booked my trip. So i was a little scared to arrived. However i was pleasantly surprised. We had a really nice room. it looked up to date, and had a nice view over the courtyard all the way down to the ocean. A few draw backs is that the restaurant on... More

Was this review helpful? Yes 1
CatalinaCanyonGM, General Manager at Catalina Canyon Resort & Spa, responded to this review

Dear Cjfullhart, Thank you very much for taking the time to write your review on trip advisor. We are glad to know that you hada great time during your stay with us. It is very important and always nice to hear the feedback from our guest to lets us know what our guest thinks of us. May we look forward... More

Rochester, MN
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed for a weekend at the Catalina Canyon. It's in a beautiful area, the view is incredible, the staff was exceptional, and a friend and I had one of the best spa experiences that we had ever had. The shuttle drivers were great and gave great recommendations and we could tell that they liked what they did. Would definitely... More

Was this review helpful? Yes 1
CatalinaCanyonGM, General Manager at Catalina Canyon Resort & Spa, responded to this review

Dear Becca MN, I am pleased you all enjoyed your experience with us so much that you felt you had to post a review and share your advice with other travelers! We truly appreciate all of your excellent ratings and compliments on our exceptional hotel staff and accommodating shuttle service. Thank you for sharing the great experience on our onsite... More

Phoenix, Arizona
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Rooms are clean and OK, but the service is non-existent, they did not have our reservation when we checked in, then it was wrong and I was charged incorrectly, then double charged, and there are no amenities whatsoever on the property. There is a restaurant, but it is open daily for breakfast (not good food) and Friday - Sunday for... More

Was this review helpful? Yes 2
CatalinaCanyonGM, General Manager at Catalina Canyon Resort & Spa, responded to this review

Dear CK, We are extremely sorry to hear that we did not exceed your expectations during your stay with us. We were disappointed to hear that you felt our service was under par. Thank you for completing the review on our property.We appreciate your time in giving us your feedback and completing the review. Again, we apologize for any inconvenience... More

San Diego, California
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The recently renovated rooms are nice. Bright and airy. Location not super close to beach, but shuttle service exists. Our concern was we had checked in and went to town for the day. When we returned at night there was a flood in our entry way in our room. (not sure if the water was from the refrigerator). No one... More

Was this review helpful? Yes 3
CatalinaCanyonGM, General Manager at Catalina Canyon Resort & Spa, responded to this review

Dear Daniel Y, We are very sorry to hear that you were not satisfied with your stay with us during your visit to Catalina Island. I do want to thank you for taking the time to write a review and giving some feedback because this is one of the ways that lets us know where we need to improve as... More

Salt Lake City, Utah
1 review
5 of 5 stars Reviewed July 28, 2014

I recently spent a week at the Catalina Canyon Resort & Spa. The management, and entire staff could not have been more accommodating. The property is located apart from the downtown area but certainly close enough to walk. The shuttle service was exceptional and the outdoor pool was a plus. I plan on returning with my family for a vacation... More

Was this review helpful? Yes
CatalinaCanyonGM, General Manager at Catalina Canyon Resort & Spa, responded to this review

Dear Jwiser2, Thank you for choosing to stay with us during your visit to Catalina Island. We certainly appreciate you taking the time to complete the review on our property and share your excellent experience with other travelers. We are so happy to hear that you were treated very well by our staff member's and we are thrilled that you... More

Los Angeles, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 21, 2014

If you enjoy ants in your bathroom and BED, a baby cockroach in your BED, dirty carpets, a connecting door that has been busted open by a previous guest with only a security chain to now "secure" it but not CLOSE it and poor, poor customer service... then THIS is the place for you! The front desk management will kindly... More

Was this review helpful? Yes 2
CatalinaCanyonGM, General Manager at Catalina Canyon Resort & Spa, responded to this review

Dear PurpleMode, We are extremely sorry to hear that we did not exceed your expectation during your stay with us. We were disappointed to hear that you felt our property was dirty and you encountered ants during your stay. We are located in the canyon of the island, and occasionally during this time of year we experience ant visitors. We... More

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Additional Information about Catalina Canyon Resort & Spa

Address: 888 Country Club Drive, Avalon, Catalina Island, CA 90704
Location: United States > California > Catalina Island > Avalon
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Catalina Canyon Resort & Spa 3*
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Also Known As:
Catalina Canyon Hotel Avalon
Best Western Avalon
Catalina Canyon Resort And Spa
Catalina Canyon Resort & Spa Catalina Island/Avalon, CA

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Swimming Pool Wheelchair access
Hotel Style
#4 Spa Hotel in Avalon
Hotel Class
Number of rooms
75

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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