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Catalina Canyon Resort & Spa

3.0 of 5 888 Country Club Drive, Avalon, Catalina Island, CA 90704
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Catalina Canyon Resort & Spa
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Catalina Canyon Resort & Spa
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480 reviews from our community

Traveler rating
    164
    76
    74
    87
    79
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133
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
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    (132)
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    (79)
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Costa Mesa, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

This hotel is very old and does not look like the pictures. Our room smelled of mold and I came home with bed bug bites on our faces and arms. The service was also lacking and bag service included an open door with everyone's luggage there. I could easily walk in and just take what I wanted.Also, the transportation from... More

Was this review helpful? Yes 2
Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Prior to arriving, it was difficult to reach the hotel as they don't often answer their phone or you get put on hold for over 5 minutes. When they finally answered, the man was rude, terse and barely answered our questions. The hotel notes indicate it's possible to have a rollaway bed brought into the room. Upon arrival, however, we... More

Was this review helpful? Yes 3
Nicoleh79, General Manager at Catalina Canyon Resort & Spa, responded to this review

Hello Bostonbajan, On behalf of our establishment, we sincerely apologize for the inconveniences we may have caused you and your party during your stay with us. We strive to do our very best to assure all our guest enjoy their stay with us, as if it's their, "Home away from home." We are currently going though some changes with our... More

San Diego
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We were here a couple of years ago and it didn't seem as bad as this time. Staff seems overworked, robotic - ally did duties. Trapped in bathroom in room because door would not open. Room smelled like mildew or worse. Carpets lumpy and awful, blinds broken. No do not disturb signs available (the were out we were told) so... More

Was this review helpful? Yes 6
Irvine, CA
Contributor
19 reviews 19 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We just returned from a one-night stay at the Catalina Canyon Resort on Catalina Island. This room was part of a Wyndham package for attending a timeshare tour. When we arrived on the island, we were greeted by the hotel van. He drove us up to the hotel, which is a steep two-block road behind the golf course. We were... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Very happy with recent 3 night stay in a renovated room. Made a big difference over previous stays for many reasons, but especially glad there was a microwave and mini fridge, which was very convenient! Had breakfast on balcony with coffee from their new Keurigs. Hint: bring extra flavors if you want them or tea. Decaf was all that was... More

Was this review helpful? Yes 1
Oakland, California
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 7, 2014

When we arrived at the hotel, they'd lost our reservations. We asked to use their computer to see if we could find our confirmation, and the woman behind the desk said "Sorry, we only have one computer. You have a phone, don't you?" We spend the next 90 minutes on the phone trying to sort out their mistake whilst they... More

Was this review helpful? Yes 5
Pasadena, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 29, 2014

Worst hotel stay ever. The rooms were dirty, old, and overpriced. The carpets were stained, the sheets were stained, and the walls needed painting. Friends that went with us even had their toilet back up in their room next to us.

Was this review helpful? Yes 5
Riverside, California
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed September 24, 2014

We spent 2 nights at the hotel in September 2014, during the week. The best part was we used a Groupon that significantly reduced the room rate. The hotel is pretty far from the beach and town area, but they have a shuttle van that will take you to and from a downtown spot or the boat terminal, which is... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 19, 2014

The hotel is really far away from the beach, it's about 15-20 walk uphill from the beach, I recommend to use their shuttle as much as you can. The pool is really dirty and the fitness room barely have anything in it, the sheet is dirty when we got here. This is not a very good hotel, it's just a... More

Was this review helpful? Yes 1
San Diego
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 19, 2014 via mobile

This place will not be near the top of your list if you have done even a little due diligence. The pool was OK. The jacuzzi hand posts are no longer anchored. Our room on 2nd floor was grubby, especially the carpet. Glad we won this by attending a time share talk in San Diego County some time back and... More

Was this review helpful? Yes 1
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Additional Information about Catalina Canyon Resort & Spa

Address: 888 Country Club Drive, Avalon, Catalina Island, CA 90704
Location: United States > California > Catalina Island > Avalon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Catalina Canyon Resort & Spa 3*
Number of rooms: 75
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Also Known As:
Catalina Canyon Hotel Avalon
Best Western Avalon
Catalina Canyon Resort And Spa
Catalina Canyon Resort & Spa Catalina Island/Avalon, CA

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