We stayed there for 2 nights for a friend's wedding on the island. Here are the good things...... 1. Shuttle that takes you to the port and downtown area that supposedly runs every 15 minutes or so. 2. Vaulted ceilings on the top floor rooms. Not so good things........ 1. I also had problems getting the reservation in. I called... more

My husband wanted to surprise me with a lovely trip to Catalina as a birthday present. The hotel was such a let down that I ended up in tears on the morning of my birthday. The complex is really run down and dirty, and is far cry from being a resort and spa. more

I had a company retreat recently on Catalina Island and was one of about 65 people attending this conference. The retreat was held at the Catalina Canyon Resort and Spa. This hotel had meeting rooms which appeared to be newly renovated, a cute little restaurant and nicely appointed guest rooms. Two things stood out for me on this trip. First,... more

My husband and I along with our son, his wife, our grandaughter and the other grandparents are staying at the hotel right now to celebrate our grandchild’s 1st birthday. We have visited before and stayed at other hotels but this is our first time at the resort. When we arrived via the ferry the shuttle was waiting at the dock.... more

Let me start by stating that it takes something pretty darn bad for me to write a negative review. I'm in my early 30's, travel often and almost never complain. I usually just shrug it off My wife and I came to catalina for a friends wedding and stayed here for 2 nights at the end of August. It all... more

I read all the bad review, so I told my husband to expect the worst and hope for the best. We were pleasantly surprised. It turned out to be a good place to stay. My children liked the clean swimming pool because it had a basketball net near it. It had a tennis table so the kids can play. Everything... more

For my wife's birthday, I planned and researched Catalina island, specifically day spas. I guess I didn't research enough and in my haste I booked at this day spa. We arrived via helicopter and went straight to the "resort". You can use that term loosely. After telling them were on the way and would be there within 30 minutes, we... more

Our experience is as follows: 1 Horrible service - had to ask for toiletries 2 Had our room key deactivated in the middle of our stay for half a day 3 The towels are rough and only 2 are provided daily regardless of the number of people in the room. 5 The restaurant? The food we had (once) from the... more

We stayed at this hotel 5 years ago for my moms 60th birthday, and the place was wonderful. Great price, clean, the staff terrific, and I would have highly recommended the place. But, we stayed there last weekend for her 65th birthday, and boy o boy did that place go down. Sad to say it hit rock bottom in just... more