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All 20 Avalon hotels

Catalina Canyon Resort & Spa

3.0 of 5 Hotel   |   888 Country Club Drive, Avalon, Catalina Island, CA 90704
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Catalina Canyon Resort & Spa
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Ranked #20 of 20 hotels in Avalon
A recent review
5 of 5 stars reviewed 3 days ago
Wrightjj Santa Monica, California
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429 people have reviewed this hotel

Traveler rating
    156
    68
    70
    74
    61
See reviews for
116
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9
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Santa Monica, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

Stay at this place last month with a few buddies. The place was fantastic! They have an awesome van service that takes you from the hotel to their promenade were the bars and shops are. I stayed in a newer room, but my other friends stayed in a non renovated room and there were no complaints from them at all.... More

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CatalinaCanyonGM, General Manager at Catalina Canyon Resort & Spa, responded to this review

Hello Wrightjj, I am pleased you all enjoyed your experience with us so much that you felt you had to post a review and share your advice with other travelers! We truly appreciate all of your excellent ratings and compliments on our happy hotel staff and accommodating shuttle service. It is always so rewarding to receive such positive feedback from... More

Tustin, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

Even under major construction....this hotel delivers quiet rooms, great comfy bed, wonderful customer service, a great wait staff, and hospitable valet-shuttle service guys!! The only hotel in the city with a pool, AND have music piped in. Always clean pool and jacuzzi, at perfect temperatures. Happy Hour and Breakfast in the dining/bar area.....wonderful food if you don't want to leave... More

Was this review helpful? Yes
CatalinaCanyonGM, General Manager at Catalina Canyon Resort & Spa, responded to this review

Dear Louise W, We are so thrilled that you enjoyed your experience with us! Thank you so very much for your compliments on our accommodations, location and customer service. Thank you for completing the review and taking the time to give us such great feedback. It is nice hearing that you feel we are the best hotel on the island!... More

Culver City, California
1 review
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I recently had stayed at the Catalina Canyon Hotel for our first anniversary. Although the hotel is going through renovations it was still a very enjoyable stay! We were very close to the golf course and a few hiking trails. We were greeted by a welcoming front desk agent and Ophelia the office Manager. I normally don't... More

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CatalinaCanyonGM, General Manager at Catalina Canyon Resort & Spa, responded to this review

Hello PattyR690, Thank you for choosing to stay with us on your recent visit to the island. Congratulations on your anniversary! We certainly appreciate hearing that we made your trip to Catalina Island memorable. We also thank you for the great compliments on our properties location, our customer service, and Ophelia our office manager. Thank you for taking the time... More

Vacaville, California
2 reviews
1 of 5 stars Reviewed 1 week ago

Under Construction since Oct 2013, this is 4/13/14. was to get king size bed didn't happen. Carpet would not use for pig house. No breakfast of any kind. If handicapped for get it. Upon check out payed cash the give change in dollar bills tried shorting me $10. I can understand a lot about being under construction could deal with... More

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CatalinaCanyonGM, General Manager at Catalina Canyon Resort & Spa, responded to this review

Dear John S, We are extremely sorry to hear that we did not exceed your expectations during your stay with us. We were disappointed to hear that you felt the carpeting was in bad condition. I would like to ensure you that after the completion of our renovations all rooms will have brand new carpeting. On the Island unfortunately renovations... More

riverside, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

This hotel desperately needs some decent management. Debris from their on-going remodel in passageways, filthy/ unsecured room to stash luggage while you wait for them to call you to check in (carried my laptop around w/me all day), room NOT serviced by 6pm on 2nd day - had to go find a housekeeper walking by and ask her to come... More

Was this review helpful? Yes 1
CatalinaCanyonGM, General Manager at Catalina Canyon Resort & Spa, responded to this review

Dear Cathyvs, We are very sorry to hear that you were not satisfied with your stay with us during your visit to Catalina Island. I do want to thank you for taking the time to write a review and giving some feedback because this is one of the ways that lets us know where we need to improve as a... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I called weeks in advance, spoke to a very nice man named George that stated It shouldn't be a problem to check in early as long as the room was available. The day of the stay I was on the second ferry to arrive on the island from the Catalina express, checked in at 11 to be first in line... More

Was this review helpful? Yes 5
CatalinaCanyonGM, General Manager at Catalina Canyon Resort & Spa, responded to this review

Dear LadyEvie90, First, please accept our sincere apologies for any inconvenience that you experienced during your stay with us. We are terribly sorry about the delay you experienced being checked into a room. I apologize that you felt we prioritized guest based on how they booked their room. I assure you we love Groupon and our partnership with them. I... More

Fair Oaks, Indiana
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I booked this hotel for my husband's birthday a few months ago, but then I read some very recent reviews that were not good at all. I did not want our experience with the hotel to ruin our vacation. However, I was very pleased and happy with our stay. We arrived early on the island and were able to register... More

Was this review helpful? Yes 4
CatalinaCanyonGM, General Manager at Catalina Canyon Resort & Spa, responded to this review

Dear Tanyusha7, We truly appreciate all of your wonderful compliments on our great service, shuttle service, and your early check in accommodations! It is always exciting to hear when our guests take the time to share details of a nice stay after staying with us. Thank you for choosing to stay with us and for completing the review for our... More

Santa Barbara, California
2 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

It's a MOTEL. Please do not be fooled, it is not a "resort" by any stretch of the imagination. Paid 200 and was sorry I did not pay another hundred to stay downtown. Hotel needs urgent updating. It's bad for the population of Catalina to have visitors come and get turned off coming here with this bad hotel experience....Also shampoo... More

Was this review helpful? Yes 2
Los Angeles, California
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Booked hotel online and was not informed that the hotel was undergoing renovations outside and inside the rooms. We could not get into our room until after 5pm because the room was not ready. However, when we asked for late check-out the next day, we were informed that we had to leave by 11:30 the latest, or my credit card... More

Was this review helpful? Yes 2
Scottsdale, Arizona
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 14, 2014

I was willing to overlook a few things since I knew coming to the hotel they were under renovations, but there were several key components to this stay that made it unsatisfactory. Firstly I had put a comment on my reservation which had never been addressed, and upon check in I was not informed that the water had been shut... More

Was this review helpful? Yes 1

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Additional Information about Catalina Canyon Resort & Spa

Address: 888 Country Club Drive, Avalon, Catalina Island, CA 90704
Location: United States > California > Catalina Island > Avalon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 20 hotels in Avalon
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Catalina Canyon Resort & Spa 3*
Reservation Options:
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Also Known As:
Catalina Canyon Hotel Avalon
Best Western Avalon
Catalina Canyon Resort And Spa
Catalina Canyon Hotel
Catalina Canyon Resort & Spa Catalina Island/Avalon, CA

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