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Hermosa Hotel

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131 Metropole Street, PO Box 646, Avalon, Catalina Island, CA 90704
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Hermosa Hotel
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Hermosa Hotel
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233 reviews from our community

Traveler rating
    80
    58
    24
    35
    36
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55
100
18
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Highland, California
1 review
3 of 5 stars Reviewed 2 days ago NEW

I had made a reservation for 7/14/15 and had to change it . Was informed that was a $25.00 charge witch I was fine with.told Found out that my wife could not get that time off I then called back to change my reservation again was told that it would be a $25.00 charge again . I ask if they... More 

Was this review helpful? Yes
HermosaHotel, Manager at Hermosa Hotel, responded to this review

Hi Michael, It is unfortunate that you have had a bad experience with our hotel, but we do have a strict change and cancellation policy. We hope that you can settle some dates in the future and give us another chance. More 

Las Vegas, Nevada
Top Contributor
76 reviews 76 reviews
10 hotel reviews
209 helpful votes 209 helpful votes
4 of 5 stars Reviewed 1 week ago

A perfectly acceptable, inexpensive option. The small cottage was just what we expected--clean and comfortable. The staff is very friendly. Nothing fancy, but if you expected fancy you weren't paying attention when you booked. We will be back.

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HermosaHotel, Manager at Hermosa Hotel, responded to this review

Hello! We're glad you enjoyed your stay with us! You've captured us perfectly in your review. We look forward to seeing you again in the future! More 

Westerly, Rhode Island
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We stayed in a small One bedroom cottage. Unit 42. Very basic no-frills. Floors were dirty, but the remainder of the unit seemed relatively clean. Had to ask for soap and there were no mugs to accommodate the coffee maker- Only plastic cups? I would also recommend that they fix or replace the vertical window blinds-2 of the panels were... More 

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HermosaHotel, Manager at Hermosa Hotel, responded to this review

Hello, Thank you for taking the time to leave us a review! You've captured the purpose of the Hermosa Hotel perfectly- we're the place to go when all you need is a clean and comfortable place to crash. We seem to have had a few issues with the housekeeping in the room which we will address accordingly. Thank you for... More 

Los Angeles, California
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 19, 2015

This is one of the more reasonably priced places for a decent sized family to stay on the island. It is nice to have a kitchen and it is near the grocery store. That being said, for what I was told were midweek rates, the beds were horrible. Old and squeaky. I couldn't sleep because I was being poked with... More 

Was this review helpful? Yes 5
HermosaHotel, Manager at Hermosa Hotel, responded to this review

Hi Nathan, Our hotel is very convenient and budget friendly, so it is the perfect place to crash after a long day on the island. This is untrue if our guests have an uncomfortable bed! I apologize for you having such an uncomfortable night. If you would please send us an email to info@hermosahotel.com and let us know which room... More 

Travelers are raving about these Avalon hotels

Huntington Beach, California
Top Contributor
63 reviews 63 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 16, 2015

Cute vintage hotel going up the side of a hill about two blocks from downtown and also the main plaza. Our two bed cottage also had a kitchenette with basics: burner, microwave, sink, plates, glasses, eating ware. Bathroom is small but adequate for medium size folks. Quiet time is 10 pm to 8 am so that kept the noise to... More 

Was this review helpful? Yes 1
HermosaHotel, Manager at Hermosa Hotel, responded to this review

Thank you for taking the time to leave us a review! I'm glad you enjoyed your trip and we hope to see you again soon! More 

California
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 15, 2015

This may be one of the "best deals" or "cheapest places to stay" in Catalina but I would never stay here again. PLUSES: * Larger sized in room Frig * Microwave in room * Free in room coffee (see below minus) * Flat screen TV (see below minus) * Offered to drive us back to boat with luggage when leaving... More 

Was this review helpful? Yes 3
HermosaHotel, Manager at Hermosa Hotel, responded to this review

Hi John, As we've already responded to this exact review on another website, I'll keep this short and simple. It is uncommon for our guests a lot of these issues, especially the issues with our staff. We are constantly renovating our hotels, so we hope that you give us a chance in the future and see the improvements we've made! More 

1 review
5 of 5 stars Reviewed April 15, 2015

The Hermosa is the place I take all my scuba students to stay the weekend at. Its inexpensive (for Catalina) and the Staff is extremely helpful. Not a lot of frills but we are there to learn how to dive not spend the entire day/night in the rooms so it fits our budget and needs perfectly. I highly recommend the... More 

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HermosaHotel, Manager at Hermosa Hotel, responded to this review

Thank you for your kind words Tony! More 

Los Angeles, California
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 25, 2015

My husband and I stayed in the cottages, but I'm guessing the rooms in the main hotel are similar. I had read the reviews prior to our trip so knew what to expect and our stay was great given these expectations. Accommodations are very basic, motel-style and in need of a lot of TLC but they are totally fine if... More 

Was this review helpful? Yes 2
HermosaHotel, Manager at Hermosa Hotel, responded to this review

Hi Erica, We are constantly renovating our property, so we are always putting money into making the property better. There are usually extra pillows and blankets placed in our armoires, so we apologize that you were inconvenienced by this error. We will always gladly provide extra blankets and pillows if a guest asks for one. The average flight of stairs... More 

Fountain Valley, Ca
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 11, 2015

The hotel is in desperate need of remodeling. Many unsafe things about it. Price for hotel/boat, museum and botanical gardens very cheap; for a reason. It's really run down. Wooden stair were very unsafe during the rain. My husband burnt himself pulling out the hair dryer (we had to ask for one) because the only plug in the bath was... More 

Was this review helpful? Yes 2
HermosaHotel, Manager at Hermosa Hotel, responded to this review

Hello, We apologize for the inconvenience of the broken toilet, but we always try to fix problems as quickly as possible. The cottages don't have many stairs, so we rarely have complaints about the stairs as a flight averages 12 steps and ours are usually 5 or 6 at a time in the cottage section. If you would, please take... More 

Burbank, California
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed March 8, 2015

My boyfriend and I spent two nights at this establishment. The accommodations are clean and basic. We had an ocean view room with a kitchenette. This came in handy since we made a few meals ourselves. The only downfall are the 80+steps from street level to get to the room. The room was clean and comfortable. Very basic. They did... More 

Was this review helpful? Yes 2
HermosaHotel, General Manager at Hermosa Hotel, responded to this review

Thank you for your review. We're happy you enjoyed your stay!! More 

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