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Hermosa Hotel

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131 Metropole Street, PO Box 646, Avalon, Catalina Island, CA 90704
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Hermosa Hotel
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Hermosa Hotel
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226 reviews from our community

Traveler rating
    79
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    36
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Los Angeles, California
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed in the cottages, but I'm guessing the rooms in the main hotel are similar. I had read the reviews prior to our trip so knew what to expect and our stay was great given these expectations. Accommodations are very basic, motel-style and in need of a lot of TLC but they are totally fine if... More 

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Fountain Valley, Ca
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The hotel is in desperate need of remodeling. Many unsafe things about it. Price for hotel/boat, museum and botanical gardens very cheap; for a reason. It's really run down. Wooden stair were very unsafe during the rain. My husband burnt himself pulling out the hair dryer (we had to ask for one) because the only plug in the bath was... More 

Was this review helpful? Yes 1
HermosaHotel, Manager at Hermosa Hotel, responded to this review

Hello, We apologize for the inconvenience of the broken toilet, but we always try to fix problems as quickly as possible. The cottages don't have many stairs, so we rarely have complaints about the stairs as a flight averages 12 steps and ours are usually 5 or 6 at a time in the cottage section. If you would, please take... More 

Burbank, California
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My boyfriend and I spent two nights at this establishment. The accommodations are clean and basic. We had an ocean view room with a kitchenette. This came in handy since we made a few meals ourselves. The only downfall are the 80+steps from street level to get to the room. The room was clean and comfortable. Very basic. They did... More 

Was this review helpful? Yes 2
HermosaHotel, General Manager at Hermosa Hotel, responded to this review

Thank you for your review. We're happy you enjoyed your stay!! More 

Palm Desert, California
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 21, 2015 via mobile

My scuba shop booked the room. Mine was on the third floor - no elevator. Two heavy gear bags. Besides the room was too small to put my gears bags - in the hotel is pet friendly. I love animals but am allergic to cats. Never slept for all my wheezing and had to check into the neighboring hotel -... More 

Was this review helpful? Yes 2
HermosaHotel, Manager at Hermosa Hotel, responded to this review

Hi Craig, It saddens us to hear that your stay was less than satisfactory. We have our baggage room and dive lockers available so that the divers staying with us don't have to lug their heavy dive gear around. As for the pet situation, we will deep clean our rooms for guests with allergies ahead of time. We hope that... More 

Moorpark, California
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed January 26, 2015

This old charming hotel has a lot character and is in a good location for venturing out to explore the town. If you need a lot of room and comfort look somewhere else. We stayed in a single room or cottage with two double beds (not the main hotel). It was up 2 flights of stairs with no elevators. The... More 

Was this review helpful? Yes 4
HermosaHotel, General Manager at Hermosa Hotel, responded to this review

Thank you for your feedback! More 

Phoenix, Arizona
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed January 26, 2015

Old friends and we purchased a two night stay at the Hermosa from Groupon beginning the day after the MLK holiday. None of us had visited Catalina Island and viewed this as an opportunity to explore a new location. The location on Metropole St is admittedly is convenient, especiaily since it is nearly next door to the main Von's grocery... More 

Was this review helpful? Yes 10
HermosaHotel, Manager at Hermosa Hotel, responded to this review

Hi Ron, We apologize for your disappointment with our property. Since it is a historic property, we are constantly fixing and updating things. It is one of our goals in the near future to remodel all of the kitchenettes and get rid of the match-lit stove tops. As for the room cleanliness, we pride ourselves on providing our guests with... More 

Huntington Beach, California, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 17, 2015

My wife and I went to Avalon for the New Years Eve dinner dance at the Casino. We stayed in room 3 on the first floor of the Hermosa. My wife sometimes has problems with stairs so we wanted a room on the first floor. They accommodated us. The hotel is old and funky. The staff members are very good.... More 

Was this review helpful? Yes 1
HermosaHotel, Manager at Hermosa Hotel, responded to this review

New Years eve is a busy time on the island and we're glad we were able to get you guys a room you could easily access! We take pride in our rooms being affordable so that you can spend more money on other things like the New Years Eve Gala. We'll see you guys next time! More 

Fresno, California
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 14, 2015

The hotel staff was friendly enough, but the room itself was lacking in many things. We went in the winter and be warned the heater they have is on a 2 hour timer and it's very loud and high up toward the ceiling so it's hard to stay warm. So you wake up cold in the middle of the night... More 

Was this review helpful? Yes 5
HermosaHotel, Manager at Hermosa Hotel, responded to this review

Thank you for taking the time to leave us some feedback! We're sorry that you had a cold night. We do agree about the inconvenience of the timer on our heaters. We are always on call if you find that you need an extra blanket or two. We also have electric blankets for those extra chilly nights. As for the... More 

Portland, Oregon, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 13, 2015

I was in a cabin - it was very small and old but clearly part of the history of the location. Great location, close to the center and the port. Room had a microwave, coffee pot, cups, shower, bathroom and two twin beds. The beds were also kind of smaller than expected - the room was supposed to be big... More 

Was this review helpful? Yes 2
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 13, 2015

I went with two girlfriends for xmas. We stayed in a room with two double beds. A bit compact, but absolutely good deal. Staff are very nice and helpful. Wonderful location to diving spots, beach club, restaurants, and right next to a grocery store. We would definitely stay again!

Was this review helpful? Yes 3
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