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Hermosa Hotel

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131 Metropole Street, PO Box 646, Avalon, Catalina Island, CA 90704
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1 room 1 adult
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252 Reviews from our TripAdvisor Community

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Adelanto, California
Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 weeks ago

I appreciate the historic state of this hotel, and I appreciate that the staff was very friendly, however I would not recommend this hotel based on my experience in November. When we checked in, it was quite chilly, so we were moved to a cottage with a wall heater (which we never figured out how to work!) We asked for... More 

Helpful?
Thank phyllism2015
HermosaHotel, Manager at Hermosa Hotel, responded to this review

Thank you for taking the time to leave us some feedback! More 

Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 12, 2015 via mobile

We came with a group of friends for the long weekend. This is a pretty old hotel but was good. We got a room with 4 beds that can accommodate 8 people. It was good to have everyone in a single room. The only issue was it only had a single restroom. He beds were okay and served the purpose.... More 

Helpful?
Thank Aarthi R
HermosaHotel, Manager at Hermosa Hotel, responded to this review

Hello Aarthi, We're glad we were able to provide your party with a room large enough to accommodate your party! We hope to see you again soon! More 

Bakersfield, California
Level Contributor
3 reviews
4 of 5 stars Reviewed November 9, 2015

We were schduled to leave on a Friday for the Jazz Festival, unfortuneately the weather was bad! I had to keep calling and moving our Catalina Express tickets to ensure we made the trip over. Everytime I called they were understanding and friendly, they made me feel comfortable, in short they went above and beyond the call of duty and... More 

Helpful?
Thank MJA101
HermosaHotel, Manager at Hermosa Hotel, responded to this review

Hello! We are so glad that our staff did a great job taking care of your party! We hope to see you again soon! More 

San Jose, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 7, 2015

Although the room was clean and the hotel personnel helpful, the room was awful - peeling paint on door (that should have given us a clue), loud dripping faucet in the bathroom, hole above the sink where there used to be something. The bathroom floor slanted so when water got onto the floor, it ran toward the bedroom, there was... More 

Helpful?
1 Thank J G
HermosaHotel, Manager at Hermosa Hotel, responded to this review

We apologize for your uncomfortable stay at our property. We are constantly renovating our rooms, as we are a historic property. Thank you for your feedback and we hope that you give us a chance again in the future to see what improvements we have made to our property! More 

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1 review
4 of 5 stars Reviewed November 2, 2015

My cousins and I chose a combo, rooms 6 & 7 with a tiny adjoining bath and a sink in each room. The price was very reasonable. The rooms were spartan but they did have microwave and a small fridge which we used. We had our picnic breakfasts on the balcony. We knew it wasn't a luxury hotel (and it... More 

Helpful?
Thank emily2015475
HermosaHotel, Manager at Hermosa Hotel, responded to this review

Hello Emily, It pleases us to hear that you had an enjoyable stay at our property! Thank you for having such a positive mindset and thank you for taking the time to share your adventure with others. We hope to see you again soon! More 

Saint Louis, Missouri
Level Contributor
62 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed September 29, 2015

These poor run down cottages could use some upkeep and love. The price was reasonable for the island and the location worked out nicely for us. However, we were in shock when we opened the door to our cottage. The bed literally took up the entire "living room". However, we came to laugh about all of the things like the... More 

Helpful?
2 Thank sarahcuse
HermosaHotel, Manager at Hermosa Hotel, responded to this review

Hi Sarah! Thank you for taking the time to leave us some feedback! We are constantly renovating our rooms, so we hope that you stay with us again to see the improvements we've made! More 

Kailua
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 29, 2015

We came over for my husband's birthday. We love the Hermosa and my "old" Girl Scout Troop is coming back here for a reunion in September. We can't wait. BTW, the water in Avalon Bay is crystal clear---and I am fussy as I am from Hawaii! Check out the Reception area at the Boathouse. We are going to have our... More 

Helpful?
Thank theoceanqueen
HermosaHotel, Manager at Hermosa Hotel, responded to this review

Hello, We're so glad you enjoyed your stay with us! We look forward to seeing you again in a couple of weeks Janis! More 

Santa Barbara, California, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed August 29, 2015

This could be a really cool place as it's historic. But the beds are uncomfortable with cracked oversize head/footboards, Whoever decorated this place should be fired. It's dark and shoddy looking. Frustrating thing is how little it'd take to make the place classic. People work there are nice, though we got frustrated because they said we could check in early... More 

Helpful?
Thank CasaSantaBarbara_12
HermosaHotel, Manager at Hermosa Hotel, responded to this review

Hello, Thank you for taking the time to leave a review! It sounds like there was some confusion with your check-in, so we apologize for any inconvenience. We have a Manager on Duty over night in the event that there are noisy neighbors or an emergency. This number is located in the rooms and on the wifi password paper. We're... More 

Clarkdale, Arizona
Level Contributor
108 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
4 of 5 stars Reviewed August 27, 2015

The historic Hermosa Hotel (and their adjoining Catalina Cottages, where we spent three nights) is one of the few pet-friendly options for lodging on Avalon. It's also one of the most economical options, even with the extra pet fees we were charged. (We have four very small dogs, so they gave us a little bit of a break on the... More 

Helpful?
Thank GhiaGirl
HermosaHotel, Manager at Hermosa Hotel, responded to this review

Hello! Thank you for taking the time to leave us a review! We're so glad that you and your pets enjoyed your stay with us! We hope to see you all again soon! More 

Bakersfield, California
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 8, 2015

I got a great deal on a 'suite' here, basically 2 rooms connected by a bathroom. My kids walked in and said "no way". I think one sink was original to the building, which was built in the 1880's. No heating and air, which we really didn't need anyway. Had we actually wanted to stay in the room, it would... More 

Helpful?
1 Thank Shelley C
HermosaHotel, Manager at Hermosa Hotel, responded to this review

Hi Shelley, Thank you for taking the time to leave us some feedback! We would've gladly sent our housekeepers to your rooms for issues that they may have missed. We have many rooms to turn over as we are often sold out at our hotels, so there is the occassional detail missed. We apologize that your stay was unsatisfactory. We... More 

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