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Hotel Villa Portofino

#5 of 20 Hotels in Avalon
Certificate of Excellence
Hotel website
111 Crescent Avenue, PO Box 127, Avalon, Catalina Island, CA 90704
Hotel Villa Portofino
Review This Hotel

374 reviews from our community

Traveler rating
    213
    113
    33
    8
    7
See reviews for
66
199
5
4
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, Washington
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

It was hot enough that the air conditioner needed to do it's job round the clock. Unfortunately, it is right next to the bed and air flow direction is not adjustable, making a good night's sleep impossible due to intermittent cold air being blow directly on the near-by sleeper. I came down with a cold while staying there for 5... More 

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San Diego, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is the second time we have stayed here. First time was for my birthday, and I got the free round-trip ferry ride through Catalina Express and received the birthday special at Hotel Villa Portofino, which included a free bottle of wine for my husband and myself. Second time was recently with my Mom. We were able to reserve first... More 

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HotelVillaPortofino, General Manager at Hotel Villa Portofino, responded to this review

We appreciate your comments regarding your recent trip to Catalina.. I will pass along your accolades to our staff. John La Fleur. General Manager.. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Scenario - we had free champagne given to us on friday which we didnt use... saturday comes and we have to check out...we do so.. yet the people their are so kind that they still allow us to use their upper deck to relax... we ask for champagne cups even though we are checked out, and open that sucker that... More 

Was this review helpful? Yes 1
HotelVillaPortofino, General Manager at Hotel Villa Portofino, responded to this review

We appreciate your comments regarding your recent trip to Catalina. We strive to make your guest experience 2nd to none. We look forward to welcoming you back again. John La Fleur, General Manager. More 

las vegas, nv
Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Villa Portofino is a cozy little hotel right along the so-called beach front of Avalon. A great location, toward the end of the main avenue, far enough away from the noise, but close enough to be a short walk from an over zealous night at a bar! The front desk staff was always cheerful and helpful, eager to advise and... More 

Was this review helpful? Yes 2
Los Osos, California
Contributor
16 reviews 16 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 13, 2015

walking distance from the ferry, the Villa Portofino is directly across from the sea and right in the village of Avalon, with shops, restaurants, coffee houses, etcetera. Fun times in the laid-back small town. Most people drive about in golf carts. You can walk from the hotel to the famous casino (now used as a theater) as well. A continental... More 

Was this review helpful? Yes 1
Ottawa
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 22, 2015

This is a very nice hotel with very good staff and service. We encounters some very noisy patrons late one evening, who were keeping us awake. When we informed the hotel manager, he switched us to a larger room which was much quieter. This was exceptionally nice and more than we expected. We also found the continental breakfast to be... More 

Was this review helpful? Yes 1
HotelVillaPortofino, General Manager at Hotel Villa Portofino, responded to this review

We appreciate your comments regarding your stay with us. We trust that on your next trip to Catalina, we will have the chance to spoil you again with all of our amenities. John LaFleur, General Manager More 

Perth, Australia
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 13, 2015

Villa Portofino provides complimentary taxi vouchers to and from ferry terminal. Also included in room rate is wifi; continential breakfast; reservation of ferry tickets. Standard room is small but sun deck and vicinity to shops, Avalon Bay, Casino, and restaurants makes it an ideal location. Unfortunately reception staff did not promote Catalina Islands spots to visit. We checked online and... More 

Was this review helpful? Yes 1
HotelVillaPortofino, General Manager at Hotel Villa Portofino, responded to this review

Thank you for your recent comments regarding your stay with us. Our front office, always does their best to answer any questions you might have, and we do keep copies of The Catalina Islander newspaper in our lobby, as well as updated Chamber Guides in every guest room. And for those challenged by stairs, we do have 5 ground floor... More 

Fresno, California
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 3, 2015 via mobile

We stayed here for 3 days for Christmas. Hotel is a little old but that was okay. A lot of hotels on Catalina could be considered a little old but they are charming. We stayed in the Miramare suite. It had a balcony, fireplace and small refrigerator. This would be considered a standard hotel room on the mainland but it's... More 

Was this review helpful? Yes 1
Crestline
Contributor
19 reviews 19 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed December 23, 2014

Just stayed their again 4 nights over Thanksgiving. We always stay here when we come to Catalina. Yes the queen room is very small, but it suits our needs for Catalina. We love hanging out on the sundeck. This time, it wasn't opened at 10am on 2 of the days we were there. We had to go out and take... More 

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San Francisco, California
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 7, 2014

The Villa Portofino is on the main road, but closer to the casino, which means it was quieter at night and during the day. We were here during low season so we didn't have to struggle with many tourists and the noise level was manageable. The room itself was older and outdated (orange faux- marble walls covering the entire bathroom),... More 

Was this review helpful? Yes 2
HotelVillaPortofino, General Manager at Hotel Villa Portofino, responded to this review

We would like to Thank you for staying with us this past week. Every comment that our guests make, are important to us, as we strive to provide the best in accommodations and service. The Spanish tiled bathroom, has always received compliments, and the furniture in Portofino Suite was just recently updated. We hope we will have the opportunity to... More 

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